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Moto Q User Manual

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  • Page 2: Welcome

    WELCOME 1 WELCOME Introducing your new MOTO Q™ Amp’d Edition CDMA wireless phone! You can check and write e-mail, use the ® QWERTY keyboard for entering text, and use it with Bluetooth Enabled headsets. Here’s a quick anatomy lesson. Navigation Key Move through menus.
  • Page 3 Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality.

  • Page 4: Table Of Contents

    CONTENTS MOTO Q, AMP’D EDITION USER GUIDE CONTENTS 1 WELCOME ..... . . 1 Using the File Manager ....35 Using the Task Manager .
  • Page 5 8 SERVICE AND REPAIRS ... . 56 9 SPECIFIC ABSORBTION RATE DATA . . 57 10 MICROSOFT EULA ....58 PAGE 4 CONTENTS MOTO Q, AMP’D EDITION USER GUIDE...

  • Page 6: Getting Started

    GETTING STARTED 2 GETTING STARTED Getting Help Caution: Before using the phone for the first time, read the important safety and legal information in the For in-device help while using your phone, press separate legal guide included in the box. Start >...

  • Page 7: Installing The Battery

    GETTING STARTED Installing the Battery Charging the Battery Your phone uses only Motorola Original batteries New batteries are not fully and accessories. charged. You can charge your battery by connecting the 1. Press the battery power supply to your phone's door latch.

  • Page 8: Turning Your Phone On & Off

    Turning Your Phone On & Off Answering a Call When your phone rings and/or vibrates, press N or To turn on your phone, press and hold O until the display Accept (left soft key) to answer. To “hang up,” press O. turns on.

  • Page 9: Transferring Your Number

    Transferring Your Number Inserting a Memory Card Note: Make sure you have already activated your phone A memory card is included with your phone. You can by dialing *22890. use the removable miniSD memory card to store multimedia content (such as music, pictures, videos). To transfer your number from another phone, contact the Amp’d Customer Care Center at 1-866-811-0091.

  • Page 10: Getting Software Updates

    Additional Information Motorola Software Update is an easy and convenient Need additional assistance or more documentation? way to update your phone to the latest available MOTO Q Support Website software. Access the tool and check for updates at www.motorola.com/support/Q http://www.hellomoto.com/update.

  • Page 11: Highlight Features

    HIGHLIGHT FEATURES 3 HIGHLIGHT FEATURES You can do much more with your phone than make and • Cutting-Edge Gear—Find the hottest accessories receive calls! for your phone (coming soon). Amp’d Live™ • Sizzling Apps—Stay ahead of the curve with the most popular games and applications.
  • Page 12 Tones & Graphics • Fantasy & Gaming—Fantasy sports go mobile. Check out player profiles, news, injury reports, LIVE You can do so much more than just change ring tones stats, and more—anytime, anywhere. to make your phone reflect your own personality. •...
  • Page 13 • Animation—Enter the whacky worlds of Scooby • Lifestyle—Enjoy 3D Pet Care (Tam a got chi), Doo, Hanna-Barbera, DC Comics, Looney Tunes Busting Bar Trivia, Stack-Sum, Diva Dee Dancing, and more. Remember, you’re never too old to Mahjong Puzzle, Breakout Bears, Message in a watch cartoons.
  • Page 14 How to Find Stuff Decode the Ratings Whether you’re looking for adult content or something You have two ways to find stuff in Amp’d Live: less racy, all Amp’d Live items have a rating decal to help • browse by category you choose correctly.
  • Page 15 Making Purchases Note: If a download is interrupted, you will not be charged for the item. You can always go back and Try Before You Buy purchase the item again. The Amp’d Mobile Preview feature lets you sample any Enjoy Your Stuff of our items before you buy.
  • Page 16 Personalize Tones & Graphics Get Help Online Personalize your phone by setting its ringtone, To get help online, go to www.ampd.com and select wallpaper, and screen saver: Customer Care at the bottom of the page. 1. On the My Stuff screen, select Tones & Graphics. Customer Care 2.

  • Page 17: Synchronizing Your Phone

    Caution: Before installing the software, check the Exchange Server 2003. For more information, see page requirements for your computer and operating system 9 and the MOTO Q Support website at: with the CD-ROM sleeve or Microsoft Mobile Phone http://www.motorola.com/support/Q website: http://www.microsoft.com/windowsmobile.
  • Page 18 Note: For more information, see the ActiveSync Help on your computer, you can on your computer, the Microsoft Web Site for connect your phone and ActiveSync or the MOTO Q Support web site at sync via infrared (IR). http://www.motorola.com/support/Q. Note: To use this feature,...

  • Page 19: E-Mailing & Messaging

    2003. Contact your system administrator to set this up mail (internet) service provider for additional or see page “Setting Up Exchange Server E-mail” on information. To perform the setup, you need the page 19 or the MOTO Q Support website: following information: http://www.motorola.com/support/Q. • Domain name Setting Up E-mail •...
  • Page 20 Exchange server. Note: If you don’t have all of the information for these steps, contact your company’s system administrator to set up your phone or the MOTO Q Support website at: http://www.motorola.com/support/Q. PAGE 19 E-MAILING & MESSAGING...
  • Page 21 Operator Hosted E-mail Message Options If you have Operator Hosted E-mail, contact your Use these quick steps from the Inbox with a message operator, or access their web site to get information selected or when viewing a message: about their hosted e-mail solution and its compatibility Message Option Steps with Windows Mobile...
  • Page 22 4. Use the keypad to compose a message. Note: You can also send a message, SMS or e-mail to a contact that you have found by using GAL. In a new 5. Press Send. message or e-mail, press Menu > Find Online. When In an e-mail you can insert a picture, voice note or you locate the contact to send a message, highlight and file in the message, on the message area press...

  • Page 23: Enjoy Your Music

    Enjoy Your Music Pick Songs After you download a song or start a music subscription, 1. Go to My Stuff. use the Media Player to play your music. 2. Select Music. You can select any of the following methods to play 3.
  • Page 24 Playing Songs After you select the songs you want to play, use the Media Player to control playback. Option Description Press the center select key s to play a song. Play/Pause While a song is playing, press s to pause it. Press s again to continue playing it.

  • Page 25: Taking & Sending A Photo

    Taking & Sending a Photo Properties view image properties, such as the Press and hold the file name Pictures & Videos Camera key (e) Options view picture options for two seconds to see the camera IMAGE viewfinder: Note: Pictures are automatically stored in your phone. AREA To view them: Press Start >...

  • Page 26: Recording & Playing Video Clips

    Setting Picture Options 1. Point the camera lens at the photo subject. In the picture viewfinder press Menu > Options to 2. Press the Camera key (e) or the center select key open the Picture Options Menu. This menu can (s) to begin recording a video.

  • Page 27: Copying Media Files

    Playing a Video Clip Option Description Press Start > Pictures & Videos > video clip > Play. Skins Determine Windows Media Player skin theme. The video clip Windows Media Buttons displays in the Set playback button mapping. Windows Media screen. Copying Media Files Tip: To play You can copy media files from your computer to...

  • Page 28: Using The Media Player

    Using the Media Player Tip: Do you want to play a song or video on the Internet or network? Use the Open URL command. From Windows Media Player Mobile version 10.2 or later for the Library screen press Menu > Open URL (if you need Smartphone is available on your to phone to play digital to get to the Library screen, in Windows Media, press audio and video files that are stored on your phone or...

  • Page 29: Browsing The Web

    Browsing the Web Turning Bluetooth Power On or Off You can use Internet Explorer Mobile to search and view With Bluetooth Power On, your phone automatically the web. pairs with the handsfree device you have used before. Just turn on the device or move it near the phone. Press Start >...
  • Page 30 Sending Objects to Another Device Using Advanced Bluetooth Features You can use Bluetooth pairing to send Outlook Features Description e-mail, contacts, tasks, calendar items, audio, ring tones, Make phone Allow a Bluetooth device to pictures, video, and voice notes from your phone to a visible to discover your phone: computer or other device.

  • Page 31: Using A Modem-Link

    Using a Modem-Link 3. On your computer, in the Bluetooth window menu bar, select the "Connections" menu, "Dial-up Note: You must have Multiple Network Access Networking" and then "Find devices." Identifier (MNAI) software on your phone and MNAI service enabled in your account for dial up networking 4.
  • Page 32 Note: If you do not have the Companion CD, or want the latest version of the device and computer drivers, go Notes: to http://www.motorola.com/support/Q and click "User Support Dial-up Networking." • If you do not plan to use your phone as the default...
  • Page 33 Disconnecting Modem-Link To disconnect modem-link, you’ll need to perform steps on your computer and your phone. On your computer: 1. Go to task bar and right click on the Network Connection icon. 2. Select "Disconnect." Your computer disconnects the modem-link. Press Start >...

  • Page 34: Learning To Use Your Phone

    LEARNING TO USE YOUR PHONE 4 LEARNING TO USE YOUR PHONE See page 1 for a basic phone diagram. Status indicators appear at the top of the home screen: Using the Display Description The home screen appears when you turn on the phone. ã...

  • Page 35: Using The Thumb Wheel

    Press the thumb wheel to select • < meeting the highlighted item in • (no icon) car a list or menu. • Q silent Tip: Use the Back • % speakerphone button (the button below the thumb • (no...

  • Page 36: Opening A Program

    The following menu icons may be available in the Some features require you to select an option from a list: main menu. Profiles Icon Description A Normal B Silent Amp’d Live C Meeting D Outdoor My Stuff E Automatic Edit F Headset Select Internet Explorer...

  • Page 37: Using The Task Manager

    Using the Task Manager Press the ALT key (=) in a text entry screen to select an input mode: Want to see what programs are running (active) on your phone? Use the Task Manager to see the programs, or Input Modes stop a specific program from running.

  • Page 38: Adjusting The Volume

    Using the Undo/Back Key Adjusting the Volume To return to the previous screen Press and hold the thumb wheel to adjust earphone, or menu, press the Undo/Back speaker, or headset volume. key (see graphic) or press À on the keypad. •...

  • Page 39: Using Voice Commands

    Using Voice Commands Switching to Airplane Mode You can use voice commands to make calls, and to open You can put your phone in airplane mode to safely and use some phone applications. access your address book, games, camera, and music in areas where cellular network access is prohibited (i.e.

  • Page 40: Locking & Unlocking Your Phone

    Locking & Unlocking Your Phone Automatically Locking Your Phone Note: You can make emergency calls on a locked To set your phone so that it automatically locks after a phone (see page 44). specified time, use auto phone lock: You can manually lock your phone to keep others from Press Start >...

  • Page 41: Setting Up Your Phone

    SETTING UP YOUR PHONE 5 SETTING UP YOUR PHONE Using Profiles 2. Press the Done key to save the sound setting. Each profile uses a different set of sounds, ring styles, Note: If you download a sound file for a ring tone, it earpiece volume settings, or vibrations for incoming calls does not automatically save in the Sounds location.

  • Page 42: Personalizing The Home Screen

    Personalizing the Home Screen Note: If you download a picture file for a wallpaper, it does not automatically save in the Pictures folder. To Set a photo, picture, or animation as a wallpaper move your picture file, press Start > File Manager > (background) image or change your layout and color My Documents.

  • Page 43: Installing Third Party Applications

    Both commercial and free applications are available on the Internet that are compatible with the MOTO Q. For more information see the Applications Catalog on the MOTO Q Support website at: www.motorola.com/support/Q.

  • Page 44: Calling Features

    CALLING FEATURES 6 CALLING FEATURES To make and answer calls, see page 7. Save to Save this number to a Contact. Contacts Turning off a Call Alert You can use the thumb wheel to turn off the ringer Filter Filter all calls in the Call History list. before answering the call.

  • Page 45: Using Caller Id

    Using Caller ID Calling with Speed Dial Calling line identification (caller ID) shows the phone You can use speed dialing in two ways: quick access for number for an incoming call on your home screen. up to 98 phone numbers and shortcuts to features found in the Start menu including e-mail, calendar, and Your phone shows the caller’s name and picture when Bluetooth Manager.

  • Page 46: Using Voicemail

    Menu Shortcuts Using Three-Way Calling You can set a shortcut speed dial to open an application While connected to a call: on your phone: 1. Place your current call on hold by pressing N. 1. Press Start. 2. Enter the number of the other person you wish to 2.

  • Page 47: Phone Features

    PHONE FEATURES 7 PHONE FEATURES Menu Map Contents of the Main Menu Contents of the Settings Menu (From the home screen, press the Start Left Soft Key.) Internet Explorer Pictures & Videos Call Options Connections Owner Information Explore Windows Mobile Beam Name Accessories...

  • Page 48: Calling Features

    Calling Features Feature Description Speed dial Speed dial a contact by pressing and holding the speed dial number. If the speed dial is two digits, press the first digit, and press and hold the second digit. If you forget Aunt Mildred’s speed dial number, press Start > Contacts, and find her entry.

  • Page 49: Contacts

    Contacts Feature Description Add new entry Press Start > Contacts > New. Enter information for the new contact. If someone who isn't in your list of contacts calls you or sends you a message, you can create a contact from Call History, or from the message by clicking Menu > Save to Contacts Edit contact Press Start >...
  • Page 50 Feature Description Press Start > Contacts > Contact Name and then Menu > Edit > Categories. Set category for contact Categories are shared between your appointments, contacts, and tasks. A category will remain in the list of shared categories as long as it is assigned to at least one appointment, contact, or task.

  • Page 51: Personalizing

    Personalizing Feature Description Language Press Start > Settings > More... > Regional Settings. Note: You must turn your phone off and on again for the changes to take effect. If you want to specify a language for reading e-mail, while reading a message press Menu >...

  • Page 52: Call Times & Costs

    Call Times & Costs Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing O. This time includes busy signals and ringing. Note: The amount of network connection time you track on your timer may not equal the amount of time for which you are billed by your service provider.

  • Page 53: Network Connections

    Network Connections Feature Description Create proxy, Virtual Every network connection is different. You should gather all of the relevant Private Network (VPN), information or network settings you need before starting this process: or dial-up network Press Start > Settings > Connections > VPN. Note: For more information about this feature, see page 9.

  • Page 54: Calendar

    Calendar Feature Description Add new calendar event Press Start > Calendar and then Menu > New Appointment. Note: To schedule an all-day event, under End time, select All day event. All-day events do not occupy blocks of time in Calendar; instead, they appear in banners at the top of the calendar.

  • Page 55: Security

    Security Feature Description Manage certificates Enable or disable Internet access certificates stored on your phone: Press Start > Settings > More... > Security > Certificate. Note: Certificates are used to verify the identity and security of Web sites when you download files or share information.

  • Page 56: Fun & Games

    Fun & Games Feature Description Manage pictures Press Start > Pictures & Videos. Manage sounds Manage ring tones and music that you have downloaded or composed: Press Start > Windows Media. For more information about Windows Media, see page 27. Press Start >...

  • Page 57: Service And Repairs

    SERVICE AND REPAIRS 8 SERVICE AND REPAIRS If you have questions or need assistance, we’re here to help. Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

  • Page 58: Specific Absorbtion Rate Data

    SPECIFIC ABSORBTION RATE 9 SPECIFIC ABSORBTION RATE DATA The model wireless phone meets the Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified government’s requirements for exposure to to the FCC and Industry Canada that it does not exceed radio waves.

  • Page 59: Microsoft Eula

    MICROSOFT EULA 10 MICROSOFT EULA You have acquired a device ("DEVICE") that includes operating or configured to operate with the DEVICE Microsoft License software. software licensed by Motorola, Inc. ("Motorola") from one or more third-party licensors ("Licensor"), for use in 1.2.
  • Page 60 processes; that recognition errors are inherent in the 8. Termination. Without prejudice to any other rights, processes; that it is your responsibility to provide for Motorola, Licensor and their affiliates and subsidiaries handling such errors and to monitor the recognition may terminate this EULA if you fail to comply with the processes and correct any errors.
  • Page 61 and subsidiaries may disclose this information to others, 14. Additional Software/Services. The SOFTWARE may but not in a form that personally identifies you. permit Motorola, Licensor, their affiliates or subsidiaries to provide or make available to you SOFTWARE updates, 11. Internet Gaming/Update Features. If the SOFTWARE supplements, add-on components, or Internet-based provides, and you choose to utilize, the Internet gaming services components of the SOFTWARE after the date...
  • Page 62 Only", you may (i) install and use one copy of such SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS component(s) on the computer(s) you use to exchange ESSENTIAL PURPOSE. data with the DEVICE as a replacement copy for the 20.
  • Page 63 SETTING UP YOUR PHONE INDEX accessibility 50 calculator 53 accessories 5, 51 calendar 53 accessory connector port 1 call ActiveSync 16 answer 41 airplane mode 38 answering 7 alarm 50 dialing 7 alert make 48 set 40 making 7 turn off 27, 28, 37, 43 receiving 7 Amp’d Live 10 call timers 51...
  • Page 64 INDEX e-mail 18, 21 Incoming Call message 44 e-mail address 48 incoming call, answering 7 e-mail setup 18 international access code 44 emergency number 44 ISP 21 end key 1 enter numbers 36 joystick 1 text 36 Excel 20 exchange server 19 end 1 5-way navigation 1 file manager 35...
  • Page 65 INDEX number. See phone number numbers 36 make a call 48 numeric entry mode 37 make call 47 making a call 7 manual e-mail setup 18 master reset 50 object exchange 29 media player 50, 55 open buttons 27 program 35 controls 27 open program 35 menu 34...
  • Page 66 INDEX profile 40 symbol entry mode 37 program, open 35 sync (cable) 17 sync (infrared) 17 synch (Bluetooth) 17 synchronize 16 ratings 13 synchronizing with computer 16 received calls 43 recent calls 43 redial 43 reminders 50 task manager 36 remote control 29 telephone number.
  • Page 67 INDEX voice key illustration 1 voice recognition 38 voicemail 44, 45 voicemail message indicator 45 volume 37, 50 volume keys 1 wallpaper 11, 41 web 55 web browser 55 disconnect 55 web page 55 web, phone number 47 your phone number 7 PAGE 66 INDEX...
  • Page 68 ampd.com ©2007 Amp’d Mobile . All rights reserved. Other company names, trademarks, logos, and copyrights mentioned are the property of their respective owners.

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