Troubleshooting Problems; Troubleshooting - Polaroid i630 User Manual

The troubleshooting guide is designed to help you. If problems continue,
please contact customer support. Details are provided under "Getting
Help".
Symptom
I receive an error
message when I am
installing "Polaroid
i630 Camera Driver".
I cannot upload
images to my
computer.
I cannot run the
"Polaroid i630
Camera Driver".
My CD Installation
wizard does not
work.
Images are not shown
on TV.
The video clip (AVI)
file cannot be played.
The camera is
detected by the
Windows and works
properly. But a
driver letter of the
Removable disk is not
created.
Polaroid i630 Digital Camera User Guide
www.polaroid.com

11 Troubleshooting Problems

Problem
"Polaroid i630 Camera
Driver" does not load.
Connection failure.
Camera Driver is not
installed.
Conflict with another
camera driver or capture
device.
The auto installation file
is switched off or The
CD-ROM is disconnected.
Video cable is not
connected correctly.
DirectX version is lower
than 9.0
The removable disk
crashes with the network
drives.
Solution
Shut down all other applications and attempt to reinstall
the driver.
Check to see if the USB in your BIOS is activated.
Please refer to Polaroid web site to activate the USB in
the BIOS.
Check all cable connections are secured.
You need to install the camera driver for Windows 98SE
systems.
If you have another camera installed on your computer,
remove it and it's driver completely from your system to
avoid conflicting with it.
Go to the computer desktop. Right click on "My
Computer". Click "Properties".
Manager". Double click on "CD_ROM", double click
on "CD-R (normally the manufacturer's name. Click on
"Settings". Ensure both "Auto insert notification" and the
"disconnect" are ticked. If you change the settings the
computer will ask you to restart your PC. Click "Yes".
Make sure the video cable is connected to the TV "Video
In" socket.
Install DirectX 9.0 or above. Visit
http://www.microsoft.com/directx for more details.
Disconnect the crashed network drive and reserve this
drive letter for the camera.
Select "Device
93