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Good Technology GoodLink G100 User Manual

Wireless corporate messaging system
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GoodLink
™
Wireless Corporate Messaging System
G100 User's Guide
Version 1.0
Alpha Draft
Alpha Draft
Company Confidential

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  • Page 1 GoodLink ™ Wireless Corporate Messaging System G100 User’s Guide Version 1.0 Alpha Draft Alpha Draft Company Confidential...
  • Page 2 At time of printing, documentation complies with software version 1.0. Copyright © 2002 Good Technology, Inc. All rights reserved. Good, Good Technology and GoodLink are trademarks of Good Technology, Inc. in the United States and/or other countries. Good Technology, Inc. may have patents or pending patent applications, trademarks, copyrights or other intellectual property rights covering subject matter in this document.

  • Page 3: Table Of Contents

    Contents Overview 1 Features and Benefits 2 Package Contents 4 System Overview 5 For Additional Information 6 Tutorial: Sending an Email Message 7 Keyboard and Controls 8 Composing a Message 9 Checking the Message 13 Using GoodLink Applications – Basics and Email 17 About GoodLink Applications 18 Basics 19...
  • Page 4 Changing Dates and Times 22 Returning to the Home Screen 24 Getting Help 24 Turning the Radio On and Off 25 Turning the Handheld Off and On 26 Resetting Your Handheld 26 Composing Text 27 Copying and Pasting Text 29 Email 30 Viewing Email Messages 31 Responding to Email Messages 33...
  • Page 5 Calendar 65 Viewing Appointments 66 Adding New Appointments 69 Changing Appointments 72 Setting Calendar Options 73 Tasks 73 Viewing Tasks 74 Adding New Tasks 75 Editing Tasks 78 Setting Task Options 79 Notes 80 Viewing and Editing Notes 81 Adding Notes 82 Deleting Notes 84 Alarm Clock 84 Calculator 85...
  • Page 6 Appendix 107 Safety and Regulatory Information 107 FCC Statement (USA only) 108 Exposure To Radio Frequency Energy (SAR) 108 Specifications 108 Statement of Limited Warranty 110 GoodLink Applications Software License Agreement 113 GoodLink User’s Guide...

  • Page 7: Overview

    1 Overview Welcome to GoodLink™ wireless corporate messaging system from Good Technology, Inc. GoodLink enables mobile professionals to stay always up-to-date with their company email and organizer information when away from their desktops. SPACE GoodLink Application software on the G100 Wireless Handheld GoodLink User’s Guide...

  • Page 8: Features And Benefits

    Innovative handheld applications software • Highly-reliable wireless server applications software • Wireless airtime with nationwide coverage on a leading network Features and Benefits Installed on the GoodLink G100 wireless handheld, GoodLink is fully ® ® compatible with your Microsoft Outlook environment.
  • Page 9 Features and Benefits This includes sending and receiving email messages as well as deleting, filing, and moving messages. New email messages are automatically sent to your handheld. GoodLink also includes customizable alarms, notifications, email signatures, and filters. • Your contacts, calendar, tasks, and notes are also always up-to-date.

  • Page 10: Package Contents

    Overview Package Contents If you are a new user who hasn’t used a wireless email handheld before, your package includes the following items. G100 Package Contents. Power adapter Connector cable Mobi Software CD User Guide Handheld and Holster. The G100 comes with a holster that includes a belt clip.

  • Page 11: System Overview

    System Overview Installation Guide (softcopy only). The GoodLink User’s Installation Guide provides complete instructions for setting up your handheld and installing GoodLink Applications software. This guide is provided in Adobe Acrobat format (*.pdf) and is located on the GoodLink Applications Software CD. System Overview Your handheld works in conjunction with your email server and ™...

  • Page 12: For Additional Information

    Overview When you turn on the handheld, it connects wirelessly with your corporate network using GoodLink Service over a wireless network. GoodLink Service continuously synchronizes your handheld with your email, calendar, contacts, tasks, notes, and folders stored on your corporate email server, just as Outlook application synchronizes your desktop computer with your email server.

  • Page 13: Tutorial: Sending An Email Message

    2 Tutorial: Sending an Email Message This chapter provides a brief tutorial on how to use your handheld to send an email message. It’s a good way to try out the handheld and make sure it’s working properly. Note: The instructions in this chapter assume your handheld is already set up.

  • Page 14: Keyboard And Controls

    Tutorial: Sending an Email Message Keyboard and Controls Notification LED LED screen Track wheel Command key Escape key Backspace key Enter key SPACE Alt key Space key Cap key GoodLink User’s Guide Alpha Draft - Company Confidential...

  • Page 15: Composing A Message

    Composing a Message Composing a Message If necessary, turn on your handheld. To do so, press the Home key Make sure the radio is on and the signal strength is high. Multiple bars indicate the radio signal strength is high. To turn the radio on, rotate the scroll wheel until the Quick Settings icon is selected.
  • Page 16 Tutorial: Sending an Email Message On the home screen, rotate the scroll wheel until the Compose icon is highlighted. This is called scrolling. Click (press and release) the scroll wheel. A dropdown menu appears with the choices Compose Message and View Drafts. Click on Compose Message.
  • Page 17 Composing a Message To select a contact, rotate the scroll wheel until the contact you want to use is highlighted. Then click the scroll wheel. Note: If the contact has more than one email address, a message appears asking you to select the address you want to use. If a contact has more than one email address, scroll to select the address you want to use.
  • Page 18 Tutorial: Sending an Email Message As you type, you might notice an Autotext feature. Autotext automatically types capital letters at the beginning of sentences, translates abbreviations into complete words, inserts apostrophes, and corrects common misspellings. For example, if you type dont, it changes to don’t.

  • Page 19: Checking The Message

    Checking the Message Note: Messages you send are temporarily stored in the Outbox folder on your handheld. Once a message is sent, a copy is stored in the Sent Items folder. Checking the Message After a few moments, you should receive a notification indicating a new message has arrived.
  • Page 20 Tutorial: Sending an Email Message Scroll up to the Inbox icon and click it. Your email Inbox appears. The email message you CC’d to yourself should be listed. A copy of the message you sent To open the message, click the message. Then choose Open from the menu.
  • Page 21 Checking the Message When information is syncing, you’ll see the following communication arrows in the top right corner of your screen. Indicates the handheld is sending information Indicates the handheld is receiving information Open your handheld Inbox and check to make sure the message is gone.
  • Page 22 Tutorial: Sending an Email Message GoodLink User’s Guide Alpha Draft - Company Confidential...

  • Page 23: Using Goodlink Applications - Basics And Email

    3 Using GoodLink Applications – Basics and Email This chapter gives a basic introduction to GoodLink Applications and provides details on how to use the Email application. It also includes information on using keyboard shortcuts for all GoodLink Applications. GoodLink Applications on the G100 Email Inbox Compose...

  • Page 24: About Goodlink Applications

    Using GoodLink Applications – Basics and Email About GoodLink Applications GoodLink Applications are automatically synchronized with your email server account. Synchronization includes: • Email messages and folders Both message status and folder contents are synchronized. For example: Messages marked read on your handheld are marked read on the email server and in your Outlook application.

  • Page 25: Basics

    Basics whenever the handheld radio is on and you are in coverage, as shown by the signal-strength indicator on your handheld. Basics This section describes some basic procedures you can use to select items on the screen, type text, and navigate. Information includes: •...

  • Page 26: Opening An Application

    Using GoodLink Applications – Basics and Email Opening an Application Each application is represented by an icon on the home screen. To open an icon: Rotate the scroll wheel until the icon is highlighted. This is called scrolling. Click the scroll wheel to open the icon. Scroll to highlight the icon, then click.

  • Page 27: Setting The Text Insertion Point

    Basics example, if you click the scroll wheel when you are composing an email message, the following menu appears. Menu Rotate the scroll wheel until the command you want to choose is highlighted. Click the scroll wheel again to select the command. Setting the Text Insertion Point In text documents such as email messages, notes, tasks, or options, a text cursor appears to mark the insertion point for text you type.

  • Page 28: Using Checkboxes

    Using GoodLink Applications – Basics and Email To scroll horizontally through lines of text, use the left and right buttons at the sides of the scroll wheel. To scroll horizontally, use the left and right buttons to the sides of the scroll wheel. Using Checkboxes Handheld settings often include checkboxes you can use to turn settings on and off.
  • Page 29 Basics The selection changes to an editable field. Rotate the scroll wheel until the desired value appears. Select the field you want to change and click. Rotate the scroll wheel until the desired value appears. Click to confirm the setting. To change a time: Scroll to select the time and click.

  • Page 30: Returning To The Home Screen

    Using GoodLink Applications – Basics and Email Returning to the Home Screen To return to a previous screen or quit from a menu, press the Escape button. To return to the home screen, press the Home button Getting Help Your handheld includes context-sensitive Help you can use to learn about applications.

  • Page 31: Turning The Radio On And Off

    Basics Turning the Radio On and Off The handheld radio connects you to the wireless network, enables you to send and receive email, and synchronizes your applications. You can use your handheld without the radio (for example, when you’re on an airplane), but you must have the radio on to synchronize.

  • Page 32: Turning The Handheld Off And On

    Using GoodLink Applications – Basics and Email Turning the Handheld Off and On To turn your handheld off: On the home screen, click the Quick Settings icon The Quick Settings menu appears. Click to turn power off. Choose Turn Power Off. On the palm-size wireless handheld, you can also turn power off by holding down the silver key.

  • Page 33: Composing Text

    Composing Text Composing Text The handheld includes a fully-functional QWERTY keyboard you can use to compose text for email messages, notes, and so on. Basic Keys Function Space Press the Space key to type a blank space. In email addresses, press Space twice to enter an @ symbol.
  • Page 34 Using GoodLink Applications – Basics and Email Basic Keys Function Enter Press the Enter key to insert a carriage return. You can also press Enter (instead of clicking the scroll wheel) to select a highlighted icon or object on the screen (for example, opening the calendar). Backspace Press the Backspace key to delete a character to the left of the text cursor.

  • Page 35: Copying And Pasting Text

    Composing Text Copying and Pasting Text You can use the handheld clipboard to copy and paste text from one location to another within the same application (for example, from one email message to another) or between applications (for example, from a task to an email message). To copy and paste text: Open an application and select the text you want to copy.

  • Page 36: Email

    Using GoodLink Applications – Basics and Email The text is copied to the clipboard. Navigate to a new location within the application or open a new application. Set the insertion point. Then click and choose Paste from the menu. The text is pasted in the new location. Set the insertion point.

  • Page 37: Viewing Email Messages

    Email After you set up your handheld, email messages sent to Outlook also appear in your handheld Inbox. You can use the Email application on your handheld to open, file, delete, and/or reply to these messages as desired. With the exception of the Drafts and Sent Items folders, email messages on your handheld are synchronized with email messages in Outlook.
  • Page 38 Using GoodLink Applications – Basics and Email The icon next to each message indicates its status. New, unread Opened message message New message with Attachment in attachment opened message Important message Select the message you want to view and click. A menu appears.

  • Page 39: Responding To Email Messages

    Email Tip: In addition to opening the message, you can use this menu to manage email messages in the Inbox (or other mail folders). Click to reply to, reply to all, or forward the message. Marks the message read/unread Moves the message to a folder Deletes the message Creates a new message Click to search email messages based...

  • Page 40: Responding To A Meeting Request

    Using GoodLink Applications – Basics and Email Type your response. Type your response. Click to send the response. When you’ve finished your response, click the scroll wheel and choose Send. Messages you send are temporarily stored in the Outbox folder on your handheld.
  • Page 41 Email Click the scroll wheel and choose Open from the menu. Click to open the request. Meeting request A description of the meeting appears. A description of the meeting appears. Click the scroll wheel and choose a response from the menu. Choose a response.

  • Page 42: Finding Messages

    Using GoodLink Applications – Basics and Email You can accept, decline, or tentatively accept the request. A comments screen appears. Add comments if desired. Then click the scroll wheel and choose Send to send your response. Meetings you accept are automatically added to your calendar. Finding Messages You can search for email messages based on Author, Subject, or Body text.

  • Page 43: Viewing Email Attachments

    Email Click Find. A list of email messages appears that match search criteria you specified. Click on a message to open the menu that allows you to read, delete, or otherwise handle it. Click on the Escape key to return to the complete, unfiltered list of messages.

  • Page 44: Creating Email Messages

    Using GoodLink Applications – Basics and Email The attachment is selected when you open the message. Click and choose View from the menu. Email attachments are listed at the top of the message. Click to display the menu and select View. For unsup- ported attachments, the menu will contain items only for the message as a whole.
  • Page 45 Email From the menu choose Compose Message to begin a new message or choose View Drafts to display the contents of your handheld Drafts folder. In the Drafts folder you can click on a message you have saved to open it for further work or to otherwise handle it. If you choose Compose Message, a blank message appears.
  • Page 46 Using GoodLink Applications – Basics and Email The To: field is limited to 32 recipients. Fill out the email message as desired. Use the scroll wheel to scroll between fields. By default, email headings include To, CC, and Subject fields. To add additional fields: •...

  • Page 47: Using Email Folders

    Email If you haven’t finished the message and want to continue with it later, choose Save from the menu. The message is saved to the Drafts folder on the handheld. To return to the message later, click on the Compose icon in the main menu and select View Drafts. The contents of your Drafts folder are listed.
  • Page 48 Using GoodLink Applications – Basics and Email Once your handheld is set up, adding, deleting, or rearranging email folders in your email server account or on your handheld produces the same results on the other via wireless synchronization. (You can create and rearrange folders using Outlook but not your handheld.) In Outlook, folder contents include: Outlook Email Folders...

  • Page 49: Viewing Email Folders

    Email Viewing Email Folders To view email folders: On the home screen, click the Inbox icon The Inbox appears. Scroll all the way to the top of the screen, until the Inbox folder selector icon in the upper-left corner is highlighted. Click Inbox to display a list of folders.

  • Page 50: Filing Email Messages

    Using GoodLink Applications – Basics and Email A small plus (+) symbol on a folder indicates the folder contains sub-folders. Click to display the sub-folders. Click to expand or collapse the folder hierarchy. Filing Email Messages To file a message: Select the message you want to file.

  • Page 51: Deleting Email Messages

    Email A list of folders appears. Folders with a plus (+) symbol have sub-folders. Click and choose Open to display the sub-folders. Select the folder you want to move the message to. Then click and choose Select. Navigate to display the folder you want to move the message to. Then, click the folder and choose Select.

  • Page 52: Filtering Messages

    Using GoodLink Applications – Basics and Email The email message moves to the Deleted Items folder. You can also open the message and delete it by choosing Delete from the menu. Notes: • You cannot delete items in the Deleted Items folder on your handheld.
  • Page 53 Email Click and choose Block Sender from the menu. Email messages from that source are no longer sent to your handheld. However, they will appear in Outlook. Note: To display a list of email sources that are blocked, choose Blocked Senders from the Inbox menu. Click to view a list of senders whose messages are blocked.

  • Page 54: Setting Email Options

    Using GoodLink Applications – Basics and Email Setting Email Options Email options enable you to specify how to display email messages in the email list and add an email signature. To set email options: Open the Inbox Click and choose Email Options from the menu. Click to set email options.
  • Page 55 Email Options include: Display Time. Click this option to display the time a message is received in email lists. Display Name. Click this option to include the sender’s name in email lists. Signature. Automatically appends signature text to new messages that you send from the handheld.

  • Page 56: Syncing All Incoming Messages

    Using GoodLink Applications – Basics and Email Syncing All Incoming Messages By default, all new email messages delivered to the Inbox in Outlook will appear on your handheld. However, if Outlook is set up to move incoming messages to a folder other than the Inbox, you can elect to have new messages in that folder sent to your handheld.
  • Page 57 Email Incoming messages moved to this folder will now appear on your handheld. When you’ve finished adding folders, press Backspace (or Escape). Note: You cannot add the Sent Items, Deleted Items, Outbox, or Drafts folders to this list. These folders have pre-defined synchronization behavior.

  • Page 58: Viewing Digitally-Signed Or Encrypted Messages

    Using GoodLink Applications – Basics and Email handheld. Click “More” to synchronize and display the complete message. Email messages older than a month are not synchronized; neither message nor header is sent. • Email recipients in the To: field are limited to 32. Viewing Digitally-Signed or Encrypted Messages Email messages that are digitally signed and encrypted (with a personal certificate) are not sent to your handheld.
  • Page 59 Keyboard Command Reference Home Screen Shortcuts (Continued) Description Opens a new email message (Compose icon) Opens preferences (Preferences icon) Opens the Quick Settings menu Selects the top (first) application icon Selects the bottom (last) application icon Space Selects the next application icon Enter Opens the selected application General Shortcut Rules...
  • Page 60 Using GoodLink Applications – Basics and Email Email Shortcuts (Continued) Location Description Message Moves to the bottom of the email list Moves to the next day’s messages (down the list) Moves to the previous day’s messages (up the list) Moves selected message to a folder Space Pages down one screen Reply to sender...
  • Page 61 Keyboard Command Reference Task List Shortcuts Description Deletes the selected task (palm-size wireless handheld only) Enter Opens the selected task Task Item Shortcuts Description Moves to the top of the task Moves to the bottom of the task Deletes the selected task (palm-size wireless handheld only) Contacts Shortcuts Description Enter...
  • Page 62 Using GoodLink Applications – Basics and Email GoodLink User’s Guide Alpha Draft - Company Confidential...

  • Page 63: Additional Applications

    4 Additional Applications This chapter describes how to use the following GoodLink Applications: • Contacts • Calendar • Tasks • Notes • Calculator • Alarm Clock • Solitaire Note: The descriptions in this chapter assume you are familiar with the information described in “Using GoodLink Applications – Basics and Email”...

  • Page 64: Contacts

    Additional Applications Contacts Your handheld includes an address book you can use to manage contacts. Contacts in your address book are automatically synchronized with the address book in Outlook, providing you with the latest, most accurate contact information. For example, if you change a contact address in Outlook, your handheld contact is updated also.
  • Page 65 Contacts To view detailed information about a contact, click the contact and choose View from the menu. Detailed information about a contact GoodLink User’s Guide...

  • Page 66: Finding Contacts

    Additional Applications Finding Contacts You can find contacts based on the first few characters of a first name or last name. This feature is useful for working with long lists of contacts. To find a contact, start typing in the Find field at the bottom of the screen.

  • Page 67: Editing Contacts

    Contacts Editing Contacts To edit a contact: On the home screen, click Contacts A list of contacts appears. Click a contact and choose Edit from the menu. Click to edit the contact. Click to delete the contact. Choose Edit. A list of fields appears. Type or change information in the fields as desired.
  • Page 68 Additional Applications Click and choose New Contact from the menu. A blank form appears. You must enter a first or last name for the contact. Click to set a special notification tune when you receive email from this contact. Scroll to view additional fields. Enter contact information as desired.

  • Page 69: Setting Contact Options

    Contacts To set a special notification tune for the contact, use the Special Notification menu. There are six tunes to choose from. When you receive email from this contact, the tune will play. When you have finished entering contact information, click the scroll wheel and choose Save from the menu.

  • Page 70: Using Contacts With Other Applications

    Additional Applications Click and choose Contacts Options from the menu. A list of options appears. Click to sort by first or last name. Click to display the phone number or company name in the contacts list. Click this box to display a confirmation message when you delete a contact.

  • Page 71: Calendar

    Calendar A new email message appears with the name of the contact filled in. Calendar Your handheld includes a Calendar application you can use to manage your appointments and meetings. With this application you can: • View existing appointments • Add new appointments or edit existing appointments •...

  • Page 72: Viewing Appointments

    Additional Applications When you set up your handheld, all your calendar appointments from the past week and all future appointments are added to your handheld. Upcoming appointments appear on the home screen. Viewing Appointments To view your appointments: On the home screen, click the Calendar icon The calendar appears with the Day view showing and the current day selected.
  • Page 73 Calendar To view details about an appointment, select the appointment and click. Then choose View from the menu. To view appointment details, click an appointment and choose View. For recurring appointments, you can view the details of a specific occurence or the rules for the series of meet- ings.
  • Page 74 Additional Applications You can view calendar appointments by Day, Month, or Agenda. Use the Calendar menu to change views. Click to view by month or agenda. Click to view the next month. Click to view appoint- ments for the day. Agenda view displays all appointments for the day in chronological...

  • Page 75: Adding New Appointments

    Calendar Adding New Appointments To add a new appointment: On the home screen, click Calendar Display the Day, Month, or Agenda view. Then click and choose New Appointment from the menu. A new appointment screen appears. Click to add a new appointment or meeting.
  • Page 76 Additional Applications To invite attendees, scroll to the Invite field and start typing. As you type, a list of contacts appears that match the letters you’ve typed. Select a contact from the list. List of contacts to invite You can also type in the email address of an attendee who is not in your contacts list.
  • Page 77 Calendar An additional Invite field appears. The GoodLink Service will automatically send email requests to all attendees on the list. Note: To remove a name from the invitation list, select the name and choose Clear from the menu. (Clear deletes the name, but not the field.) When you’ve finished entering your appointment, click the scroll wheel and choose Save from the menu.

  • Page 78: Changing Appointments

    Additional Applications Changing Appointments To change an appointment: Open the Calendar Select the appointment you want to change and click. Then choose Edit from the menu. Click to edit an appointment. Click to delete an appointment or cancel a meeting. You can edit only appointments that you created.

  • Page 79: Setting Calendar Options

    Tasks Setting Calendar Options To set calendar options: Open the Calendar Click and choose Calendar Options from the menu. Sets the start and end times that appear on the calendar. Sets a default time for reminders Click to get a confirmation message before deleting appointments.

  • Page 80: Viewing Tasks

    Additional Applications • If you add (or delete) a task in Outlook, the task is automatically added (or deleted) on your handheld and vice versa. • Marking a task complete on your handheld automatically marks the task complete in the email server and vice versa. When your handheld first synchronizes tasks with Outlook , only yet-to-be-completed tasks are loaded on the handheld.

  • Page 81: Adding New Tasks

    Tasks • Tertiary sort is alphabetically by Subject. Configure secondary sorts as desired using Task Options in the Tasks menu. Select a task and click. Then choose View from the menu. A detailed description of the task appears. Press the spacebar to page down.
  • Page 82 Additional Applications A list of tasks appears. Click the scroll wheel and choose New Task from the menu. Click to create a new task. A task form appears. Enter a task Subject. Subject is a short name or description of the task. This description appears in the task list.
  • Page 83 Tasks Enter a task priority and status. Tasks can have a High, Normal, or Low priority. Task status can be Not Started, In Progress, Completed, Waiting on Someone Else, or Deferred. If desired, set a due date and/or reminder for the task. Make sure Due Use these settings Date is selected.

  • Page 84: Editing Tasks

    Additional Applications Choose Save. The Task list reappears. The new task you created is included in this list. The task you created appears in this list. Editing Tasks To edit a task: In the task list, click the task you want to edit. Then choose Edit from the menu.

  • Page 85: Setting Task Options

    Tasks When you’ve finished making changes, click and choose Save from the menu. Shortcut: In addition to editing a task, you can use the task menu to quickly change a task priority or mark a task complete. Click to change task status. Click to change a task priority.

  • Page 86: Notes

    Additional Applications Click and choose Task Options from the menu. A list of options appears. Click to set task options. Click to sort tasks by due date or priority. Select this option to display task reminders. Select this option to display a confirmation message when you delete a task.

  • Page 87: Viewing And Editing Notes

    Notes Viewing and Editing Notes To view notes: On the home screen, click Notes A list of notes appears. If you don’t have any notes defined, a [No Notes] message appears. Scroll to select a note and click. Then choose View from the menu. The text of the note appears.

  • Page 88: Adding Notes

    Additional Applications When you’ve finished making changes, click and choose Save from the menu. Adding Notes To create a new note: On the home screen, click Notes Click in the note list and choose New Note from the menu. Click to add a new note. A new, blank note appears with an insertion point at the beginning of the note.
  • Page 89 Notes Type some text in the note. Just as in Outlook, the first line is used as the title of the note. Insertion point When you’ve finished typing, click the scroll wheel. A menu appears. Click to save the note. Choose Save.

  • Page 90: Deleting Notes

    Additional Applications Deleting Notes To delete a note, click the note and choose Delete from the menu. Click to delete the note. Alarm Clock To set the alarm: On the home screen, click the Alarm Clock icon The alarm screen appears. Click to activate the alarm.

  • Page 91: Calculator

    Calculator When you’ve finished setting the alarm, press Escape to return to the home screen. When the alarm goes off, the selected tune plays and a Snooze message appears. Click Snooze to activate the Snooze setting or Dismiss to turn off the alarm.
  • Page 92 Additional Applications The expression is evaluated and the answer appears on the screen. Entry area. Numbers you type appear here. The calculator keeps a running total of the numbers you compute. The following table lists the keys you can use to perform math functions on the calculator.

  • Page 93: Working With A Series Of Numbers

    Calculator Working with a Series of Numbers You can maintain a running total by continuing to add expressions to the last line evaluated. For example: To create separate calculations, click the scroll wheel and choose Clear to start a new expression. For example: Choose Clear to clear the entry area and start...

  • Page 94: Solitaire

    Additional Applications You can also copy results and paste them into other applications (for example, an email message). • To clear the entire calculator screen, click and choose Clear All from the menu. • To exit the calculator, click and choose Exit from the menu. Solitaire You can optionally install solitaire on your handheld.
  • Page 95 Solitaire If you are returning to a game in progress and want to start a new game, move the cursor to the symbol and click. From the options menu that appears, select New Game. Deals a new game Toggles between drawing 1 and 3 cards Closes this menu To move a card, position the cursor over it and click.
  • Page 96 Additional Applications GoodLink User’s Guide...

  • Page 97: Preferences And Maintenance

    5 Preferences and Maintenance This chapter describes how to maintain your handheld. Tasks described in this chapter include: • Setting handheld preferences • Using Autotext • Using passwords • Charging or replacing batteries • Understanding data storage and aging • Changing email address or moving to a different GoodLink Server Setting Handheld Preferences Your handheld includes a set of preferences you can customize for...
  • Page 98 Preferences and Maintenance A list of preferences appears. Preferences you can set include: Option Description About Contains Good Technology copyright information. GoodLink Autotext Changes Autotext settings. Autotext includes shortcuts you can use for typing text. Date/Time Sets the date, time, and time zone for the handheld.
  • Page 99 Setting Handheld Preferences Option Description Security Enables and disables the handheld password. Also sets the time interval for a security lockout. Status A detailed description of handheld status, such as Free Memory and handheld Serial Number. GoodLink User’s Guide Alpha Draft - Company Confidential...

  • Page 100: Using Autotext

    Preferences and Maintenance Using Autotext Your handheld includes an Autotext feature to help you compose text. For example, as you type, Autotext automatically types capital letters at the beginning of sentences and translates abbreviations into complete words. Autotext Features Item Description Capitalization Words following periods (.) and a space are...
  • Page 101 Setting Handheld Preferences To view Autotext settings: On the home screen, click Preferences Scroll to Autotext and click. A list of Autotext settings appears. These settings show the substitutions Autotext makes as you type. List of Autotext substitutions <TIME> substitutes the current time for “ct”.
  • Page 102 Preferences and Maintenance Type new replacement text as desired. When you’ve finished making the change, click the scroll wheel. Then choose Save from the menu. The Autotext settings are updated to show your change. To add a new Autotext setting: In the Autotext screen, click and choose New from the menu.

  • Page 103: Passwords

    Passwords Click the scroll wheel, then choose Save from the menu. The Autotext screen reappears with the new setting you added. Setting you added Passwords You can add a password to your handheld to prevent unauthorized use. Passwords are case sensitive and can include letters, numbers, and symbols.

  • Page 104: Adding A Password

    Preferences and Maintenance Adding a Password To add a password: Open Preferences and click Security. Choose Enable from the Password menu. Type a password (at least four characters) for your handheld. The password is case-sensitive. You can use any characters that you can type on the keyboard.
  • Page 105 Passwords Choose a Security Timeout for the handheld. Time intervals range from 1 minute to 24 hours. Once a timeout is set, your handheld is locked automatically if it’s inactive for the time specified. When you finish setting the password and timeout, press Escape. The preferences list reappears.

  • Page 106: Locking And Unlocking Your Handheld

    Preferences and Maintenance Locking and Unlocking Your Handheld To lock your handheld, click Quick Settings . Then choose Lock. When your handheld is locked, you must enter your password to unlock it. To unlock the handheld, type your password and press Enter.

  • Page 107: Disabling A Password

    Passwords Disabling a Password To disable the password: Open Preferences and click Security. To access the security settings, enter your password and click Ok. Choose Disable from the password menu. Changing a Password To change the password: Open Preferences and click Security. To access security settings, type your current password and press Enter.

  • Page 108: Changing The Time Zone

    Preferences and Maintenance Changing the Time Zone The time and date on your handheld is set automatically from Outlook. However, when you’re traveling, you may wish to change the time zone on your handheld to reflect local time. To change the time zone: Open Preferences and click Date/Time.

  • Page 109: Recharging The G100 Battery

    Battery Maintenance Tip: Some things you can do to maximize battery life include: • Use email filters to block messages from non-critical sources. • Change notifications to tone rather than vibrate. It requires less power. • Turn off the handheld radio when traveling on airplanes or other out-of-range situations.

  • Page 110: Data Storage And Aging

    Preferences and Maintenance A charging symbol appears on the home screen when the handheld is charging. Battery is charging. Battery is fully charged. Data Storage and Aging Personal information and email on your handheld is stored indefinitely, with the following exceptions: •...
  • Page 111 Data Storage and Aging • Email can contain a maximum of 5000 messages. At minimum, the Email application stores at least 250 messages (the approximate number of messages that can fit in the Email guaranteed space). • When email must be removed, messages older than two weeks in the Deleted Items folder are removed first.

  • Page 112: Moving Servers Or Changing Email Addresses

    Preferences and Maintenance feature on your PC. Note that you export the data from Outlook and your PC and then delete it from the handheld. Moving Servers or Changing Email Addresses If your email administrator moves your account from one GoodLink Server to another or changes your email address, you’ll need to set up your handheld again.

  • Page 113: A Appendix

    A Appendix This chapter contains information on the following: • Safety and regulatory information • FCC statements • Handheld specifications • Warranty and license agreements Be Good. Be Safe. Please do not use while driving or engaged in any other activity that requires your full atten- tion.

  • Page 114: Fcc Statement (Usa Only)

    Any changes or modifications not expressly approved by Good Technology could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply within the Class B limits in part 15 of the FCC rules.
  • Page 115 Specifications Display and Controls Item Description Display Full graphic LCD and backlighting 160 x 160 pixel viewing area Controls Scroll wheel for scrolling and selecting 33-key QWERTY-style keyboard Additional Escape key and Power-On key Message Audible beeper; mechanical vibrator; user-configurable Notification alert options.

  • Page 116: Statement Of Limited Warranty

    FCC Part 15 Class B Declaration of Conformity (DoC) Statement of Limited Warranty The warranty provided by Good Technology, Inc. ("Good") in this Statement of Limited Warranty applies only to handheld devices (excluding any alkaline batteries included with the devices), device holsters, and cradles you originally purchase for your use, and not for resale, from Good or a Good authorized distributor ("Hardware").
  • Page 117 Statement of Limited Warranty This warranty does not apply if the Hardware (a) has been altered, except by Good, (b) has not been installed, operated, repaired or maintained in accordance with instructions supplied by Good, (c) has been subjected to abnormal physical or electrical stress, misuse, negligence or accident, or (d) is used other than as authorized by Good.
  • Page 118 Appendix SERVICE COVERAGE IN THE AREA IN WHICH YOU WISH TO USE THE PRODUCTS AND SERVICES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. IN NO EVENT WILL GOOD OR ITS SUPPLIERS BE LIABLE FOR ANY LOST REVENUE, PROFIT, OR DATA, OR FOR SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF...

  • Page 119: Goodlink Applications Software License Agreement

    License. Subject to the terms and conditions of and except as otherwise provided in this Agreement, Good Technology, Inc. (“Good”) and its suppliers grant to Customer (“Customer”) a nonexclusive and nontransferable license to use the specific Good program modules, feature set(s) or feature(s) for which Customer has paid the required license fees (the “Software”), in object code form only.
  • Page 120 Appendix General Limitations. Except as otherwise expressly provided under this Agreement, Customer shall have no right, and Customer specifically agrees not to: (i) transfer, assign or sublicense its license rights to any other person, or use the Software on unauthorized equipment, and any such attempted transfer, assignment or sublicense shall be void;...
  • Page 121 GoodLink Applications Software License Agreement Protection of Information. Customer agrees that aspects of the Software and associated documentation, including the specific design and structure of individual programs, constitute trade secrets and/or copyrighted material of Good. Customer shall not disclose, provide, or otherwise make available such trade secrets or copyrighted material in any form to any third party without the prior written consent of Good.
  • Page 122 Appendix Disclaimer of Warranties. EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW.
  • Page 123 GoodLink Applications Software License Agreement Export. Software, including technical data, may be subject to U.S. export control laws, including the U.S. Export Administration Act and its associated regulations, and may be subject to export or import regulations in other countries. Customer agrees to comply strictly with all such regulations and acknowledges that it has the responsibility to obtain licenses to export, re-export, or import Software.
  • Page 124 Appendix GoodLink User’s Guide Alpha Draft - Company Confidential...
  • Page 125 Index recharging 103 blocking senders 33, 46 address book 58 buttons 8 See also contacts address fields, adding 40 aging. See data storage and aging alarm clock 84, 85 calculator 85 Alt key 8, 27, 85, 94 clearing entries 87 applications 17 to 52, 57 to 88 exiting 88 basic tasks 19...
  • Page 126 overview of tasks 58 deleting 45 sorting 64 encrypted or signed 52 using with other applications 64 filing 44 viewing 58 filtering 46 copying and pasting 29 finding 36 cradle 4 marking unread/read 33 cursor, text 21 priority 31 receiving 13 customer service, Good Technology 6 responding to 33...
  • Page 127 setting preferences 92 tasks 79 Outbox folder 41 owner preference 92 Inbox folder 41 incoming messages, syncing all 50 insertion point, text 10, 21 passwords adding 98 installation changing 101 See also Installation Guide CD 4 disabling 101 requirements 5 locking and unlocking 100 overview of tasks 97 Paste command 30...
  • Page 128 80 viewing 74 text composing 27 copying and pasting 29 cursor 10, 21 time zones, setting 102 times and dates 22 trackwheel 8, 12 warranty, software 110 Web page, Good Technology 6 GoodLink User’s Guide Alpha Draft - Company Confidential...
  • Page 129 1 ....screens/Ch1.User/7 fgreyHome.eps 2 ....screens/Common.User/home.gif 4 ....screens/Ch1.User/1 pack.eps 5 ....screens/Ch1.User/network3.eps 5 ....screens/Ch1.User/network3.eps 6 ....screens/Ch1.User/network4a.eps 7 ....screens/Ch2.User/hello2.gif @ 100 dpi 7 ....screens/Common.User/home.gif @ 100 dpi 8 ....screens/Ch2.User/3 ftvw.eps 9 ....screens/Common.User/homekey.gif @ 500 dpi 9 ....screens/Common.User/home.gif @ 100 dpi 9 ....screens/Common.User/Compose.bmp @ 150 dpi 9 ....screens/Common.User/QuickSettings.bmp @ 150 10 .....screens/Common.User/compose.gif @ 130 dpi 10 .....screens/Common.User/Compose.bmp @ 150 dpi...
  • Page 130 22 .....screens/Ch3.User/scroll.gif @ 100 dpi 22 .....screens/Ch3.User/selected2.gif @ 100 dpi 22 .....screens/Ch3.User/selected3.gif @ 100 dpi 23 .....screens/Ch3.User/efield2.gif @ 100 dpi 23 .....screens/Ch3.User/efield.gif @ 100 dpi 23 .....screens/Ch3.User/time2.gif @ 100 dpi 23 .....screens/Ch3.User/time.gif @ 100 dpi 24 .....screens/Common.User/homebutton.gif @ 150 dpi 24 .....screens/Ch3.User/help3.gif @ 100 dpi 24 .....screens/Ch3.User/help2.gif @ 100 dpi 25 .....screens/Ch3.User/radio2.gif @ 100 dpi...
  • Page 131 34 .....screens/Ch3.User/reply3.gif @ 100 dpi 34 .....screens/Ch3.User/reply4.gif @ 100 dpi 35 .....screens/Ch3.User/appointment3.gif @ 100 dpi 35 .....screens/Ch3.User/appointment4.gif @ 100 dpi 35 .....screens/Ch3.User/appointment45.gif @ 100 dpi 35 .....screens/Ch3.User/appointment6.gif @ 100 dpi 35 .....screens/Ch3.User/appointment7.gif @ 100 dpi 36 .....screens/Common.User/inbox.gif @ 125 dpi 36 .....screens/Ch3.User/find1.gif @ 100 dpi 36 .....screens/Ch3.User/find2.gif @ 100 dpi 37 .....screens/Ch3.User/find6.gif @ 100 dpi...
  • Page 132 42 .....screens/Ch3.User/FolderIcon.gif @ 100 dpi 42 .....screens/Ch3.User/FolderIcon.gif @ 100 dpi 42 .....screens/Ch3.User/pfolder3.gif @ 100 dpi 43 .....screens/Common.User/inbox.gif @ 125 dpi 43 .....screens/Ch3.User/folders3.gif @ 100 dpi 43 .....screens/Ch3.User/folders6.gif @ 100 dpi 43 .....screens/Ch3.User/folders7.gif @ 100 dpi 44 .....screens/Ch3.User/folders8.gif @ 100 dpi 44 .....screens/Ch3.User/folders9.gif @ 100 dpi 44 .....screens/Ch3.User/file3.gif @ 100 dpi 45 .....screens/Ch3.User/folders10.gif @ 100 dpi...
  • Page 133 @ 100 dpi 60 .....F:/MontyUserGuide/screens/Ch4.User/contacts5.gif @ 100 dpi 60 .....F:/MontyUserGuide/screens/Ch4.User/contacts6.gif @ 100 dpi 61 .....F:/MontyUserGuide/screens/Ch4.User/contacts.gif @ 100 dpi 61 .....F:/MontyUserGuide/screens/Ch4.User/contacts9.gif @ 100 dpi 61 .....F:/MontyUserGuide/screens/Ch4.User/contacts.gif @ 100 dpi 62 .....F:/MontyUserGuide/screens/Ch4.User/ contacts10.gif @ 100 dpi 62 .....F:/MontyUserGuide/screens/Ch4.User/ contacts11.gif @ 100 dpi 63 .....F:/MontyUserGuide/screens/Ch4.User/ contacts13.gif @ 100 dpi 63 .....F:/MontyUserGuide/screens/Ch4.User/contacts5.gif...
  • Page 134 screen2.gif @ 100 dpi 66 .....F:/MontyUserGuide/screens/Ch4.User/calendar.gif @ 100 dpi 66 .....F:/MontyUserGuide/screens/Ch4.User/calendar5.gif @ 100 dpi 67 .....F:/MontyUserGuide/screens/Ch4.User/ calendar11.gif @ 100 dpi 67 .....F:/MontyUserGuide/screens/Ch4.User/calendar8.gif @ 100 dpi 67 .....F:/MontyUserGuide/screens/Ch4.User/ calendar11b.gif 67 .....F:/MontyUserGuide/screens/Ch4.User/ calendar11bx.gif @ 200 dpi 68 .....F:/MontyUserGuide/screens/Ch4.User/ calendar12.gif @ 100 dpi 68 .....F:/MontyUserGuide/screens/Ch4.User/month.gif @ 100 dpi 68 .....F:/MontyUserGuide/screens/Ch4.User/agenda1.gif...
  • Page 135 72 .....F:/MontyUserGuide/screens/Ch4.User/calendar.gif @ 100 dpi 72 .....F:/MontyUserGuide/screens/Ch4.User/ calendar14.gif @ 100 dpi 73 .....F:/MontyUserGuide/screens/Ch4.User/calendar.gif @ 100 dpi 73 .....F:/MontyUserGuide/screens/Ch4.User/calop- tions.gif @ 100 dpi 73 .....F:/MontyUserGuide/screens/Ch4.User/calendar9.gif 74 .....F:/MontyUserGuide/screens/Ch4.User/task.gif @ 100 dpi 74 .....F:/MontyUserGuide/screens/Ch4.User/task19.gif @ 100 dpi 75 .....F:/MontyUserGuide/screens/Ch4.User/task7.gif @ 100 dpi 75 .....F:/MontyUserGuide/screens/Ch4.User/task.gif @ 100 dpi 76 .....F:/MontyUserGuide/screens/Ch4.User/task13.gif @ 100 dpi...
  • Page 136 100 dpi 79 .....F:/MontyUserGuide/screens/Ch4.User/task.gif @ 100 dpi 80 .....F:/MontyUserGuide/screens/Ch4.User/toptions.gif @ 100 dpi 80 .....F:/MontyUserGuide/screens/Ch4.User/toptions2.gif @ 200 dpi 81 .....F:/MontyUserGuide/screens/Ch4.User/notes.gif @ 100 dpi 81 .....F:/MontyUserGuide/screens/Ch4.User/notes7.gif @ 100 dpi 81 .....F:/MontyUserGuide/screens/Ch4.User/notes13.gif @ 100 dpi 81 .....F:/MontyUserGuide/screens/Ch4.User/notes10.gif @ 100 dpi 82 .....F:/MontyUserGuide/screens/Ch4.User/notes14.gif @ 100 dpi 82 .....F:/MontyUserGuide/screens/Ch4.User/notes.gif @ 100 dpi 82 .....F:/MontyUserGuide/screens/Ch4.User/notes15.gif...
  • Page 137 @ 100 dpi 84 .....F:/MontyUserGuide/screens/Ch4.User/alarm2.gif 84 .....F:/MontyUserGuide/screens/Ch4.User/alarm4.gif @ 100 dpi 85 .....F:/MontyUserGuide/screens/Ch4.User/snooze2.gif @ 100 dpi 85 .....F:/MontyUserGuide/screens/Ch4.User/calcula- tor.gif 86 .....F:/MontyUserGuide/screens/Ch4.User/calc3.gif @ 100 dpi 86 .....F:/MontyUserGuide/screens/Ch4.User/calc2.gif @ 100 dpi 87 .....F:/MontyUserGuide/screens/Ch4.User/calc4.gif @ 100 dpi 87 .....F:/MontyUserGuide/screens/Ch4.User/calc7.gif @ 100 dpi 87 .....F:/MontyUserGuide/screens/Ch4.User/calc6.gif @ 100 dpi 87 .....F:/MontyUserGuide/screens/Ch4.User/calc5.gif @ 100 dpi...
  • Page 138 96 .....screens/Ch5.User/autotext3.gif @ 100 dpi 96 .....screens/Ch5.User/autotext4.gif @ 100 dpi 96 .....screens/Ch5.User/autotext5.gif @ 100 dpi 96 .....screens/Ch5.User/autotext6.gif @ 100 dpi 97 .....screens/Ch5.User/autotext8.gif @ 100 dpi 97 .....screens/Ch5.User/autotext9.gif @ 100 dpi 97 .....screens/Ch5.User/autotext10.gif @ 100 dpi 98 .....screens/Ch5.User/password2.gif @ 100 dpi 98 .....screens/Ch5.User/password3.gif @ 100 dpi 98 .....screens/Ch5.User/password4.gif @ 100 dpi 98 .....screens/Ch5.User/password5.gif @ 100 dpi...

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