Problem Solver - Whirlpool WRT104TFDW User Manual

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to
the warranty page in this manual and scan the code there with your mobile device, or visit www.whirlpool.com/product_help. In Canada, visit
http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
If you Possible Causes and/or Recommended Solutions
experience
The refrigerator Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an extension
will not operate cord.
No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
Household fuse blown or circuit breaker tripped - Replace the fuse or reset the circuit breaker. If the problem
continues, contact an electrician.
Control is not turned on - Turn on the refrigerator control. See "Using the Control(s)."
New Installation - Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature control(s) to coldest setting will not cool the refrigerator more quickly.
The motor seems Your new refrigerator may run longer than your old one. Energy efficient refrigerators run longer at lower, more energy
to run too much efficient speeds. Your refrigerator may run even longer if the room is warm, a large food load is added, the door is opened
often, or if the door has been left open.
The refrigerator is Refrigerator noise has been reduced over the years. Due to this reduction in operating noise, you may notice unfamiliar
noisy noises that are normal. Following are some normal sounds with an explanation:
Buzzing - heard when the water valve opens to fill the ice maker
Clicking/Snapping - valves opening or closing
Pulsating - fans/compressor adjusting to optimize performance
Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during defrost cycle
Popping - contraction/expansion of inside walls, especially during initial cool-down
Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the ice maker mold
The door will not The door is blocked open - Move food packages away from door. Push bin or shelf back in the correct position. Make
close completely sure the crisper cover is fully pushed in, so that the back rests on the supports.
The door is Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with
difficult to open soft cloth.

PROBLEM SOLVER

In Canada:
6
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga ON L5N 0B7
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.