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PR05XX
DMTouch
Commissioning & Service Guide Using a DM
Resource Data Management
UK OFFICE
US OFFICE
Resource Data Management Ltd.
Resource Data Management USA Inc.
80 Johnstone Avenue,
100 North 6th Street,
Hillington Industrial Estate,
Suite 630B,
Glasgow, Scotland, G52 4NZ, UK
Minneapolis, MN 55403, USA
+44(0)141 810 2828
 +1 612 354 3923
sales@resourcedm.com
usasales@resourcedm.com
www.resourcedm.com

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  • Page 1 Commissioning & Service Guide Using a DM Resource Data Management UK OFFICE US OFFICE Resource Data Management Ltd. Resource Data Management USA Inc. 80 Johnstone Avenue, 100 North 6th Street, Hillington Industrial Estate, Suite 630B, Glasgow, Scotland, G52 4NZ, UK Minneapolis, MN 55403, USA +44(0)141 810 2828...
  • Page 2: Table Of Contents

    Commissioning & Service Guide DMTouch Table of Contents: COMMISSIONING DIRECTLY FROM THE DMTOUCH ..................5 Home screen ..............................5 Layout ................................6 Interacting With the Touchscreen .........................7 Home Button ..............................8 Graphs................................8 Dynamic Real Time Graphing ........................9 TPI Graphs ..............................9 Device List Quick view Graphs ........................10 Reports ................................
  • Page 3 Commissioning & Service Guide DMTouch Input Setup ..............................39 Output Setup ............................. 40 Input / Output Information .......................... 40 Output Test ..............................40 Panel Test ..............................41 User Setup ..............................41 Users List ..............................41 Add User ..............................42 Remove User ............................. 42 Elevations ..............................
  • Page 4 Commissioning & Service Guide DMTouch APPENDIX 1: RELATED PART NUMBERS ....................69 APPENDIX 2: SAVE/RESTORE DMTOUCH CONFIGURATION GUIDE ............70 APPENDIX 3: TRIM HEATER CONTROL ....................... 71 APPENDIX 4: TERMS OF USE ........................71 TRADEMARKS ............................. 71 Disclaimer ..............................71 CHANGE HISTORY ............................
  • Page 5: Commissioning Directly From The Dmtouch

    V2.3 The DMTouch requires an authentication code to a run. This code is entered by RDM and the user should not see this page. However in some circumstances, this authentication screen may be displayed. If this occurs please contact RDM Technical Support for assistance.
  • Page 6: Layout

    Alarm Inhibit The user can also create their own images using the RDM Layout Editor 2 program that can be displayed on the DMTouch layout screen. Below is an example of image created for an air handling unit. Contact Technical Support for further information on Layout Editor 2.
  • Page 7: Interacting With The Touchscreen

    When entering information or setting parameters on the DMTouch, a keyboard will be displayed. Depending on the information that the DMTouch is expecting, it will show one of two layouts. One is numerical and the other is alphabetic. The user can change between the two by using the ‘ABC’...
  • Page 8: Home Button

    To the right, it shows what the drop down menu will look like after pressing the item to be changed. Home Button At the top left hand corner of the dmTouch screen, there is a home button which will allow you to access this user guide electronically.
  • Page 9: Dynamic Real Time Graphing

    This feature will display the control values for a device on a dedicated scrolling graph which will update in real-time. The dmTouch will select up to the first four "Control values" it can automatically identify. If it can, it will preferentially select Air-on, Air-off, Suction and Evaporator temperatures (Suction &...
  • Page 10: Device List Quick View Graphs

    This screen allows the user to view reports relating to devices on the dmTouch. The following options are available:- Report Type – Select which type of report to view. Select period – Define a time period from the past 24 hours, week, 2 weeks or month.
  • Page 11: Alarms

    Commissioning & Service Guide DMTouch Alarms From the “Home” screen press “Alarm”. This result’s with the page shown opposite. Here, the current alarms are shown with the serial number of the alarm, the device that generated the alarm, the reason the alarm occurred and the time and date the alarm was generated.
  • Page 12: Run-On

    Here the user can enter a period of time to turn a channel on for or extend its current schedule. Press set and the dmTouch will say it has been initiated the run on Clear will remove a run-on for that channel.
  • Page 13: Alarms

    Commissioning & Service Guide DMTouch Alarms Access the Alarms configuration by pressing ‘Alarms’ on the service menu. The Alarm Menu has the following options: -  Alarm Summery  Alarm Index  Alarm Actions  Default Actions  Alarm Times ...
  • Page 14: Alarm Index

    When a dial out failure alarm occurs the dmTouch alarm log should be viewed to ensure all alarms have been acknowledged, as the first alarm that fails to dial out will not follow the fail actions.
  • Page 15: Default Actions

    Commissioning & Service Guide DMTouch Factory Default Alarm Actions The DMTouch, when shipped, will have the following default Alarm actions; Relay 3 All alarms Front Panel All alarms Console All alarms Default Actions This allows the user to configure the default alarm index to actions.
  • Page 16: Modem Setup

    Select the modem to configure and press enter. Note: the user can purchase a GSM Modem for the dmTouch. This enables the dmTouch to be situated in an area that has no external telephone line or connection to a wide area network. The mobile is...
  • Page 17: Mail Server Setup

    Send All Alarms This feature has been added to allow all potential alarms from every device logged on to the DMTouch to be sent to an alarm receiver. Then, the alarm receiver is ‘aware’ of all possible alarms that can be sent to it and subsequent actions can be set up accordingly. Please consult RDM for more information.
  • Page 18: Devices

    "Set Parameters" or “Set Locks Only”. The DMTouch reads and writes to its Solid State Disk (SSD) every 30 minutes; on the hour and half past the hour, consequently it could be up to 30 minutes before any locked parameters that are changed get restored.
  • Page 19: Set Shared Parameters

    It allows common parameters across any device type to be set. When entering the ‘Set Shared Parameter’ page, it will look similar to the below; The page will list all the devices logged on to the DMTouch in the left column. There are a couple of methods to select the devices and subsequent items to be changed;...
  • Page 20 Commissioning & Service Guide DMTouch The first is to simply use the tick boxes in the left column and select the devices that require changing. While selecting them, the ‘matched parameters’ within the devices will be displayed on the right.
  • Page 21 Commissioning & Service Guide DMTouch The following page will list all the selected parameters to be changed. Make the desired changes and click on ‘set parameters’. This will update the selected parameters in all the previously selected devices. Note: The ‘differences’ column will indicate if the parameter varies from the previously selected devices. Where there is no asterisks, the ‘shared parameters’...
  • Page 22: Alias

    Commissioning & Service Guide DMTouch Alias Names From the Service menu, follow; Devices – Alias – Names. Select the device(s) to alias. Note: Multiple devices can be given the same alias. Aliases are used to change the name and description of devices to something more meaningful.
  • Page 23: Items

    Commissioning & Service Guide DMTouch Items From the Service menu, follow; Devices - Alias – Items. Select the controller you wish to set the Item aliases for and press ‘Set Aliases’. Select the Item you wish to alias and delete the current Item Alias text and key in the desired text.
  • Page 24: Visibility

    Commissioning & Service Guide DMTouch Visibility From the Service menu, follow; Devices - Alias – Visibility. Visibility allows the user to hide inputs, outputs or parameters for a given device or make them viewable to authorised users only e.g. Site , Service or Install level.
  • Page 25: Network

    This will then take you to the ‘Item Matching Setup’ page. From here, select which items should be matched to the category then click on ‘Set Item matching’; When matched, the DMTouch will use them and display them accordingly. For example in the device list or mimics; Network Network Errors From the Service menu, follow;...
  • Page 26: Remove Device

    From the Controller list, select the controller you want to remove. Press ‘Remove Device(s) The dmTouch will then confirm the device has been removed Remove Network An entire network line can be removed rather than removing all the devices on that network line individually. Check the tick-box of the network(s) to remove and click the “Remove”...
  • Page 27 Modbus® devices can be connected to the dmTouch using a USB/RS485 Modbus® Adapter. This device connects to one of the dmTouch’s USB ports. Each Modbus® adapter has 2 RS485 network lines and each network line allows up to 32 Modbus® devices per line. The dmTouch currently supports a single USB/RS485 Modbus® adapter (PR0623) only.
  • Page 28: Network Scan

    Network Scan Network scan is a useful tool to detect RS485 devices on the network (for example if a DMTouch is replacing another manufacturer’s front end system). Using the network scan on each network line, will detect the device’s name and network address (gAdd) and use the settings in the DMTouch.
  • Page 29: Device Information

    Commissioning & Service Guide DMTouch Device Information Device information allows the user to see: -  Type Number  Software Version   Bitswitch settings  Network Address  Network ID Note: If the device is showing in red, then the unit is ‘offline’...
  • Page 30 Use the CPT Setup page to “calibrate” the feature to a specific case and site setup. When the DMTouch is restarted the default value used for the initial CPT is half way between the UT and OT Alarm limits.
  • Page 31: Split Monitor

    Commissioning & Service Guide DMTouch Split Monitor RDM multi-channel monitors; such as the Mercury 6 Monitor, can be split into individual channels. Once the monitor has been split, each channel takes on the form of an individual controller. After the split, the channels names are identified by the addition of the channel number after the original monitor name.
  • Page 32: Split Device

    For example a Pack/Condenser controller can be split so that it appears as two controllers on the DMTouch’s device list. One controller could have the inputs, outputs and the parameters for Section 1, the pack control, with the second controller having the inputs, outputs and parameters for Sections 2 the condenser control.
  • Page 33: Removing A Split Device

    Removing a Split Device Once a Parent device has been split, should the parent device be removed from the DMTouch, the split must also be cancelled. In future occurrences, the user must ensure the device split is firstly stopped.
  • Page 34: Hide Device

    TDB Editor The DMTouch has the facility to run the RDM Data Builder. This is a program that allows the user to design and run programs using both the DMTouch internal I/O and I/O through network devices. Please refer to The Data Builder User Guide for full instructions on how to use the Data Builder features.
  • Page 35: Plant Tdb Upload / Download

    Plant/Intuitive TDB controller list. To get the file, the user will press ‘Get’. The DMTouch will then upload the file to the connected USB device and display ‘Plant download complete’ and also display what the file has been saved as and the size of the file.
  • Page 36: Cpt Setup - (Calculated Product Temperature)

    Device Backup list again. Click on ‘Run Now’ to perform the backup so the current TDB program is saved. The type and modified date details will now be filled in. If the TDB program has been changed and as a result, differs from the saved TDB program, the DMTouch will highlight the type field in red;...
  • Page 37: Script Setup

    Allows the user to assign selected scripts to devices, please contact RDM Technical for more information. Mimic Setup You can setup mimic diagrams on the dmTouch that will show a simulation of how the case is performing. There are four that can be configured and shown.
  • Page 38: System

    Commissioning & Service Guide DMTouch Coldroom Case Probe Energy Meter System Access the System configuration by pressing ‘System’ on the service menu. The System Menu has the following options: -  Local I//O  User Setup  Site  Energy ...
  • Page 39: Local I/O

    Commissioning & Service Guide DMTouch Local I/O Configuration screens will vary according to the mixture of daughter cards fitted. The following sections indicate generally how to set the input and output devices. Input Setup By pressing on ‘Input Setup’ you will see the following screen, Press on the input number you want to configure and a screen will come up to allow you to setup that local inputs.
  • Page 40: Output Setup

    Input / Output Information This page will show a list of either the inputs or outputs on the DMTouch. It will show the built-in inputs/outputs or expansion board input/outputs and offer details of them. Details will include the type they are setup as, along with corresponding values.
  • Page 41: Panel Test

    Commissioning & Service Guide DMTouch Panel Test Pressing on Test: Panel lets you test the backlight, Red LED, Green Led, Sounder and recalibrate the touch screen. When the user presses on the recalibrate function they will be prompted to press on each corner of the screen and then centre of the screen twice.
  • Page 42: Add User

    Commissioning & Service Guide DMTouch Add User From the menu, select ‘Add User’ to see the following The Following will then need to be populated; Users Name: Persons/ Company Name Password: Persons/ Company Password Verify Password: As above Access Level:...
  • Page 43: Site

    Check this option if cards are required to accept alarms on Orbit Outstation 1. PIN/Swipe alarm accept on Panels Check this option if Pin’s are required to accept alarms on the DMTouch – uncheck this option to use the “Mute” key to accept alarms. Log Probe on Layouts Check this option if the Log Probe temperature value is required on the layout instead of the control temperature value.
  • Page 44 Panel login User/ Password When unchecked, to log in to a DMTouch, it requires the user’s pin (default 1234) to log in to the service menus. Check this box to enable a username and password log in to access the menus. Note: please see User setup section for more details.
  • Page 45: Save Site Setup

    Modem Port This is for information only. When a USB GSM modem is connected to one of the DMTouch’s USB ports it will provide information on the connection, for example the signal strength. The GSM modem will allow the DMTouch to send alarm information as an SMS text message to a mobile telephone.
  • Page 46: Add Feature

    Commissioning & Service Guide DMTouch Add Feature Service – Site – Add Feature Use this screen to add a feature to the Manager. Give the “System Key number” to RDM, then after payment for the new feature, RDM will supply an activation number that will enable the feature after restart of dmTouch.
  • Page 47: Case Setup

    Pack recovery can be used in the event of a pack failure. When the selected input is activated all the case controller refrigeration valves, operating from that pack as selected in Case Setup, are forced closed. When the failure has cleared the DMTouch will begin a recovery process and allow a pre-determined number of devices to begin opening their valves over a set period of time.
  • Page 48: Night Blinds

    Commissioning & Service Guide DMTouch Night Blinds This feature allows you to monitor the usage of the night blinds. Test Type – The test type can either be; ‘Basic’ or ‘Advanced’. Advanced Blinds Check The Advanced Night Blinds check will show more detailed information to why a check passed or failed for a specific device.
  • Page 49: Condenser Td

    Cond N TD Ambient Probe Error Where N is the condenser channel set up. Condenser Temperature Sources Select the source for each of the required temperatures. NB – Networked values or dmTouch internal probes can be used. Performance Service – Energy – Performance The performance feature;...
  • Page 50: Configure Sources

    DMTouch local temperature probe input. Click on ‘Configure Source’ and the screen below is shown. The page will list all devices logged on to the DMTouch. Select the device by clicking in the ‘check-box’. Devices of the same ‘type’ can be selected together, if they are different, the checkbox will be greyed out.
  • Page 51: Trim Control

    Commissioning & Service Guide DMTouch Humidity Based Trim Control Trim Control Trim control can be achieved in two ways either by Humidity or Dewpoint control. Humidity control is outlined below followed by Dewpoint control. On Humidity Control, the screen will display the values of;...
  • Page 52 Source: Map this to the controller that has the humidity sensor. Amb Temp source: Map this to a controller or dmTouch input to measure the ambient temperature. Both of the above values are used to calculate the Dewpoint. Mullion Settings By pressing ‘Edit Mullion Settings’...
  • Page 53: Energy Monitoring

    Energy Monitoring The DMTouch can be setup to monitor ‘consumables’ usage and display the data in a user friendly way. It can calculate savings or overspending from the user’s budget and give detailed analysis on usage. The tabulated views offer varied analysis of weekly/ monthly/ yearly usage and spending along with live data and graphing.
  • Page 54 Commissioning & Service Guide DMTouch The Energy Monitoring feature can be setup from two sources that are logged on to the DMTouch. The fields along with their descriptions, within the setup page, are listed below; - Allows the user to select the ‘primary’ page that will be displayed upon entering the ‘Energy Default Home Page Monitor’...
  • Page 55: Display Setup

    The feature allows the user to map up to 8 items for reporting purposes. The item values are then processed to show the desired data before this processed values is displayed on the DmTouch Home Page. To set this up you must enter the following details : - Description - Enter a name which best indentifies the process.
  • Page 56: Information

    Please see Hide Device feature. Touch XL Status The table shows a list of consoles, with network details and their current status’, attached to the DMTouch. Network Statistics The table shows information relating to the ‘transmit’ and ‘receive’ information for the different networks (i.e. Local, USB and Ethernet ports).
  • Page 57: Documents

    Commissioning & Service Guide DMTouch Documents This feature allows the user to upload and manage pdf documents so they are viewable within the DMTouch. To access, navigate to: System – Information – Documents The Documents page will look similar to the above screen when accessed. The ‘Manage’ options will only be visible when the user logs in with an ‘install’...
  • Page 58 - Use this option for a quick view of the selected layout without leaving the setup page. When uploaded to the DMTouch, a layout can offer a visual indication of all the devices’ current states. When devices are ‘associated’ to the objects within the layout (see layout editor user guide), the object’s colour will change according to the state.
  • Page 59: Miscellaneous

    This feature is generally only required for use by RDM. The DMTouch supports a maximum of three Orbit Outstations at any one time. Use this feature when adding a new Orbit Outstation to a DMTouch network if the new Orbit Outstation has been assigned an IP address but will not connect to the DMTouch.
  • Page 60: 3G Dongle Setup

    Using the calendar select the start and end date of the data required. Tick the “Export all devices” option to export log data for all devices logged on to the dmTouch from the timeframe selected. If this option is un-ticked then the user will be presented with the dmTouch Device List.
  • Page 61: Automatic Export Setup

    The SSL setup page allows the user to do this. Entering the feature will show the below page; To begin, click in ‘Add New San’ (Subject Alternative Name). This will allow the user to enter the DMTouch’s IP address or hostname used to access it;...
  • Page 62: Timers

    The signing CA should publically make available on their website a trust chain file, use the ‘Upload CA Chain’ to upload the file. Once completed the DMTouch will be accessible using the SSL encryption. Note - The DM will still be accessible using the https://<IP address> without a certificate, however unless the user installs a properly signed certificate as outlined above, most browsers will display warnings and security precautions.
  • Page 63: Gp Timer

    Commissioning & Service Guide DMTouch GP Timer Service – Timers - GPTimer There are 40 General Purpose timer channels; 32 channels can be programmed as either a master or a slave channel. 8 channels are dedicated master channels. 2 On/Off times can be programmed for each channel.
  • Page 64 Commissioning & Service Guide DMTouch To set up the On/Off times you will need to press the “Add Schedule” button. This will give you the option to set a Daily, weekly, yearly or a once only schedule. Select the desired frequency and press enter next.
  • Page 65: Gp Timer Report

    Commissioning & Service Guide DMTouch GP Timer Report Service – Timers – GP Timer Report The list of 40 GP Timers are shown, select any channel to view the next seven days scheduling events for that channel. Defrost Timers Service – Timers – Defrost Timers...
  • Page 66 Note this is also the maximum defrost length used in Defrost Hold. If the dmTouch doesn’t receive confirmation from all devices operating on the defrost timer channel that they have successfully completed the defrost then the dmTouch will send a defrost termination network command to those devices when this value is reached.
  • Page 67: Defrost Report

    Here the user can enter the temperature limits for a number of temperature monitoring applications. When the user inserts the Shuttle into one of the DMTouch USB ports the DMTouch will ask the user to select between Produce or Chill or Frozen from its display menu.
  • Page 68: Data Manager Interaction With Memory A Stick

    DHCP Detect Feature The DHCP server will be turned off in the DMTouch should another DHCP server be detected on the Ethernet 0 network. An alarm is created and system log entries are added to show when this occurred/cleared. If the DMTouch detects no DHCP server for 15 minutes,...
  • Page 69: Appendix 1: Related Part Numbers

    Software only. * IP Network Enabler required. Once the interface is enabled each device which logs on to the DMTouch takes up one position out of a block of 32 IP devices. Doesn’t apply to Computer/Laptop or Orbit Outstation connections.
  • Page 70: Appendix 2: Save/Restore Dmtouch Configuration Guide

    The DMTouch will now be running the selected configuration. Please note if you are copying a configuration on to a DMTouch which has already been configured then there is no way to revert to the previous site configuration once this process has been completed (unless the previous site configuration has been saved before hand).
  • Page 71: Appendix 3: Trim Heater Control

    Energy savings via the Mercury range of case controllers can be achieved in a number of ways. One of which is pulsing the trim heater relay off for a given period of time. This can be achieved by utilising the Trim Heater Control energy feature in the DMTouch. RDM recommend that the Trim Heater Pulse Module (PR0723) is used in all instances of trim control.
  • Page 72: Change History

    Commissioning & Service Guide DMTouch Change History Update Date Version Changes 22/10/2013 First Release. 27/11/2013 2.0.1 3G Dongle support added. If alarm log is cleared an alarm is generated. Network Statistics information added. 06/12/2013 2.0.2 3G Modem information amended. 28/01/2014 2.0.3...

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