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Summary of Contents for Mylex PCI to Ultra 160 SCSI RAID Controller AcceleRAID 170
- Page 3 AcceleRAID™ 170 PCI to Ultra 160 SCSI RAID Controller Installation Guide Part Number 775064-01 08P4093 © Copyright 2000 Mylex Corporation. All Rights Reserved. All contents of this manual are copyrighted by Mylex Corporation. The information contained herein is the exclusive property of Mylex Corporation and shall not be copied, transferred, photocopied, translated on paper, film, electronic media, or computer-readable form;...
- Page 4 Greetings Thank you for purchasing the Mylex AcceleRAID™ 170 disk array controller. Requests for technical information about this and other Mylex Corporation products should be made to your Mylex authorized reseller or Mylex marketing representative. Please Notice IBM, Mylex, AcceleRAID, Global Array Manager (GAM), and RAID EzAssist are trademarks or registered trademarks of International Business Machines Corp.
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Page 5: About This Manual
About This Manual This installation guide covers hardware set-up and configuration procedures necessary for the installation of a Mylex AcceleRAID 170 single channel RAID controller. Chapter 1 describes the controller, standard package contents, and user- supplied items necessary for installation. Chapter 2 describes the steps to be performed prior to controller installation and the physical installation of the AcceleRAID 170 single channel RAID controller. - Page 6 Conventions Throughout the manual, the following conventions are used to describe user interaction with the product: This style of type indicates screen display messages prompt Enter Press the key labeled “Enter” (or “Delete,” etc.) ☛ Note Supplementary information that can have an effect on system performance Caution Notification that a proscribed action has the potential...
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Page 7: Table Of Contents
Chapter 1 Introduction Product Description ... 1-1 Controller Features ... 1-2 Channel Capabilities ... 1-2 Controller Capabilities ... 1-2 Operating System Support ... 1-3 Standard Package Contents ... 1-4 Hardware ... 1-4 Software ... 1-4 User-supplied Items ... 1-5 Chapter 2 Installation Before You Begin ... - Page 8 Chapter 3 Controller Start-up BIOS Options ... 3-1 Setting BIOS Options ... 3-2 BIOS Configuration Utility (RAID EzAssist) ... 3-4 Operating System ... 3-4 Operating System Device Drivers ... 3-4 Global Array Manager (GAM) Server ... 3-4 Global Array Manager (GAM) Client ... 3-5 In Case of Problems ...
- Page 9 Appendix E Regulatory Information Class B Compliance ...E-1 Declaration of Conformity ...E-2 Declaration of Conformity ...E-3 Community of Europe ...E-4 Underwriters Laboratories Statement and Warning ...E-5 Glossary Manual No. 775064...
- Page 10 viii AcceleRAID 170 Installation Guide...
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Page 11: Introduction
This chapter describes: • The AcceleRAID™ 170 controller • Standard package contents • User supplied items Figure 1-1. AcceleRAID 170 Controller Product Description The Mylex AcceleRAID 170 channel RAID controller with 32-bit, 33MHz PCI capability. The AcceleRAID 170 supports one external connector and one internal Ultra 160 SCSI connector. -
Page 12: Controller Features
Product Description Controller Features Features of the AcceleRAID 170 • One QLogic ISP 10160A chip to support one Ultra 160 SCSI LVD channel • Intel i960RM RISC processor operating at 100MHz • 32MB, 64MB, and 128MB ECC cache DIMM module •... -
Page 13: Operating System Support
Introduction Operating System Support MS-DOS 5.x, 6.x, and above are supported using drivers that reside in the AcceleRAID BIOS. Many drivers in the Disk Array Controller Software Kit, included with the AcceleRAID 170 controller, support many other popular operating systems (see the PCI Disk Array Controller Drivers Installation Guide and User Manual). -
Page 14: Standard Package Contents
Standard Package Contents Standard Package Contents The following items are supplied with the standard shipping package: Hardware • AcceleRAID 170 Disk Array Controller with documentation included on the CD-ROM and a printed Quick Installation Guide • Standard DIMM Module: 32MB, 64MB, or 128MB (ECC) Software •... -
Page 15: User-Supplied Items
User-supplied Items The following user-supplied items are required to perform this installation: • IBM-PC™ compatible host system with PCI slot (PCI 2.2 compliant) • Network operating system software (as required) • SCSI cables to connect the controller and disk arrays •... - Page 16 User-supplied Items AcceleRAID 170 Installation Guide...
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Page 17: Installation
This chapter describes: • Before You Begin • Safety Considerations • Installation Checklist • Connectors, LEDs, Jumpers • Installation Process (controller) • SCSI Termination • SCSI IDs • SCSI Cabling • Limitations on Mixing SCSI Drives Mylex disk array controllers are designed to work in a variety of SCSI RAID application environments. -
Page 18: Before You Begin
Before You Begin Before You Begin Installing the AcceleRAID 170 single channel RAID controller is no more difficult than installing any 32-bit PCI adapter controller. The AcceleRAID 170 single channel controller connects into any PCI 2.2 compliant slot on the motherboard. -
Page 19: Safety Considerations
Safety Considerations Be sure to observe the following precautions before beginning the controller installation procedure: Caution Anti-static handling procedures are required. Leave the controller in its anti-static bag until it is time to plug the controller into the PCI slot. The use of a grounded wrist strap and other ESD protective measures are highly recommended. -
Page 20: Installation Checklist
Installation Checklist Installation Checklist GET READY ☛ Note It is recommended that you wear a grounded wrist strap when performing hardware installation procedures. 1. ____ Power off your computer system. 2. ____ Decide which available PCI slot will be used. 3. -
Page 21: Connectors, Leds, And Jumpers
Connectors, LEDs, and Jumpers There is one external and one internal Ultra 160 SCSI connector supported on the AcceleRAID 170 controller as shown in Figure 2-1, and labeled as CH 0. The AcceleRAID 170 controller has three LEDs on the front side as shown in Figure 2-2 and described in Table 2-1. - Page 22 Connectors, LEDs, and Jumpers CH 0 Figure 2-1. AcceleRAID 170 Controller Channel Connectors Figure 2-2. AcceleRAID 170 LEDs Table 2-1. LED Descriptions SE (Single Ended) LVD (Low Voltage Differential) Fail (Processor Self Test) AcceleRAID 170 Installation Guide...
- Page 23 Figure 2-3. AcceleRAID 170 Jumper Locations Table 2-2. AcceleRAID 170 Jumper Descriptions Manufacturing test point Maintenance mode Cache dirty (monitor cache write back) — LED header BSY (SCSI activity) — LED header Manual No. 775064 Installation...
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Page 24: Installation Process
Installation Process Installation Process Installing the Controller Follow these installation steps: 1. Choose any available 32-bit or 64-bit PCI slot as shown in Figure 2-4. Figure 2-4. Choose an Available PCI Slot 2. Remove the metal cover plate from the slot’s access port (at the back of the cabinet), usually by releasing the black clip as shown in Figure 2-5. - Page 25 Caution Be sure to wear a ground wrist strap at all times. 3. Handling the AcceleRAID 170 controller by the edges, remove it from the anti-static bag as shown in Figure 2-6. Ground wrist strap Figure 2-6. Remove the Controller from the Anti-static Bag 4.
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Page 26: Preparing The Scsi Drives
Installation Process Preparing the SCSI Drives To prepare the drives for installation, follow these steps: 1. Remove any terminators attached to the drive or set any drive termination jumpers to the disabled position. 2. Set the SCSI IDs on the drives. 3. -
Page 27: Scsi Termination
☛ Note In order to ensure an error free environment, the proper cable type designed for a certain SCSI speed must be used, please refer to Table 2-3 on page 2-15. ☛ Note To avoid problems caused by mixing drive types, please refer to “Limitations on Mixing SCSI Drives”... - Page 28 Installation Process 1. Termination - Only Internal or Only External Devices Check that the drive channel is properly terminated according to drawings below, or skip to Step 2 if using both internal and external devices. The AcceleRAID 170 is equipped with automatic SCSI termination circuitry which handles automatic enabling and disabling of on-board termination.
- Page 29 2. Termination - Both Internal and External Devices Check that the drive channel is properly terminated according to the drawing below. If the controller is in the middle of the SCSI bus, it automatically disables on-board termination. If some SCSI devices on the channel are connected to the internal connector, and some are connected to the external connector, on the same channel, the two ends of the SCSI bus farthest from the controller must each be terminated.
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Page 30: Scsi Id Numbers
Installation Process Setting SCSI Device IDs 4. Set the SCSI ID on the disk drives; ID 7 is reserved for the controller. See Figure 2-12. ☛ Note Each drive must have a unique ID chosen from 0 through 6 or 8 through 15. Be careful not to duplicate a drive address. -
Page 31: Scsi Cabling
SCSI Cabling The controller supports one Ultra 160 SCSI channel which can support up to 15 SCSI devices (plus the controller itself). LVD Mode The controller supports Ultra 160 SCSI with LVD. If all drives attached to a controller drive channel support Ultra 160 SCSI with LVD, then that channel will operate at a maximum of 160MB/s burst speed. -
Page 32: Limitations On Mixing Scsi Drives
Limitations on Mixing SCSI Drives Limitations on Mixing SCSI Drives Narrow with Wide SCSI Drives If you mix narrow and wide SCSI devices on the controller, use a terminator that does not terminate the upper eight bits, and be sure to properly terminate the end of the bus with either a 16-bit terminator or a 16-bit device that has termination enabled. -
Page 33: Controller Start-Up
This chapter describes: • BIOS Options • BIOS Configuration Utility (RAID EzAssist) • Operating System, Device Drivers, GAM • What to Check in Case of Problems This chapter describes the AcceleRAID 170 RAID controller start-up procedures and messages produced by the BIOS during start-up or re-boot. This chapter also explains three BIOS options that are available for configuring controller operation. -
Page 34: Setting Bios Options
BIOS Options Setting BIOS Options The available BIOS options are: • BIOS disabled / enabled • CD-ROM boot disabled / enabled • 2GB / 8GB drive geometry BIOS Disable or Enable This option must be enabled in order to toggle the CD-ROM boot parameter shown in the BIOS Options menu. - Page 35 Enable 8 GByte or 2 GByte Drives This setting affects how the BIOS reads the disk drives for the boot partition. Drive geometries can be toggled between 8 GB and 2 GB. The default is 2 GB. When the drive geometry is changed, the drive should be formatted at the operating system level.
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Page 36: Bios Configuration Utility (Raid Ezassist)
BIOS Configuration Utility (RAID EzAssist) ☛ Note In the event that the RAID controller needs to be replaced, the current drive geometry will be restored from the configuration on disk (COD). BIOS Configuration Utility (RAID EzAssist) RAID EzAssist is the on-board BIOS Configuration Utility used to build several types of RAID configurations. -
Page 37: Global Array Manager (Gam) Client
Global Array Manager (GAM) Client The controller can be configured using GAM. GAM can also be used from the server or a system client to monitor status and verify data integrity of disks connected to the controller while the system and disks are running. For details on how to install and run GAM client, refer to the Global Array Manager Client Software Installation Guide and User Manual. - Page 38 In Case of Problems AcceleRAID 170 Installation Guide...
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Page 39: Acceleraid 170 Specifications
General Hardware Specifications AcceleRAID 170 Controller Cache Memory Firmware SCSI Manual No. 775064 AcceleRAID 170 Specifications AcceleRAID 170 i960RM microprocessor, 100MHz 32MB, 64MB, and 128MB installed on a DIMM module Write: Selectable, Write-Through or Write-Back Error Protection: ECC (Error Correction Code) ROM Type, Flash EEPROM, 1MB x 8 32 bit, 33MHz - Host 32 bit, 33MHz - Internal PCI... -
Page 40: Environmental Specifications
General Hardware Specifications Environmental Specifications Controller AcceleRAID 170 Temperature Operating Storage Humidity Operating Storage Altitude Operating Storage Form Factor Length: Width: Maximum. Component Height: Typical Power Consumption at 5.25v at 4.75v MTBF 0°C to +50°C (+32°F to +122°F) -20°C to +70°C (-4°F to +158°F) 10% to 90% relative humidity (non-condensing) 10% to 90% relative humidity (non-condensing) Up to 3,048m (10,000 ft ) -
Page 41: Acceleraid 170 Error Messages
☛ Note The firmware you are using may have these messages turned off. However, they are listed here for your reference. Start-up Error Messages The BIOS looks for any initialization message posted by the firmware during the start-up sequence. If a message is found, one of the following errors displays on screen and the installation process aborts. -
Page 42: Installation Abort
Installation Abort During the initialization, if the firmware fails to respond to the BIOS inquiry within two minutes, the following message displays: AcceleRAID 170 The BIOS then inquires the firmware for its version number and other information, and displays the following message: AcceleRAID 170 One or more of the following messages will be displayed if the firmware reports the following conditions:... -
Page 43: System Reboot Or Power Down
to the RAID EzAssist Configuration Utility User Reference Guide or RAID EzAssist Configuration Utility Quick Configuration Guide. System Reboot or Power Down Status messages may also be available from LED indicators connected to the controller. The Cache Dirty indicator is especially important when preparing to power-down the system. - Page 44 System Reboot or Power Down AcceleRAID 170 Installation Guide...
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Page 45: Pci Hot Plug
Introduction PCI Hot Plug is a feature that allows a PCI card to be replaced while the host system is still running. The term “Hot Plug” is somewhat misleading; the PCI card cannot simply be pulled out of the host system while the card is operating without risk to the card, the system, and the data on the system. - Page 46 Implementation • odineb.nlm - This is a module combining the Open Data-link interface and the Novell Event Bus (NEB). The NEB controls the device drivers through the Open Data-link. If the NetWare installation process determines that the server supports PCI Hot Plug and detects the appropriate driver, the installation process adds the following two LOAD commands to the autoexec.ncf file: •...
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Page 47: Windows Nt
Windows NT Windows NT requires additional software from the vendor who makes the system. Since this software is not a part of NT, the software needs to be installed after the operating system is loaded. Refer to your system or server vendor's PCI Hot Plug documentation. -
Page 48: Windows 64
Implementation Windows 64 The released version of Windows 64 is intended to support the PCI Hot Plug capability. No additional software is required. Please refer to the Windows 64 documentation for instructions on how to use the PCI Hot Plug feature. AcceleRAID 170 Installation Guide... -
Page 49: Appendix D Enclosure Management
Enclosure Management Introduction Mylex’s AcceleRAID controllers support the industry standard enclosure management protocol SCSI Accessed Fault-Tolerant Enclosures (SAF-TE). This feature allows the host to monitor drive enclosures and detect certain faults or operating environment conditions. The host can make a decision to shut down the system or issue a warning based on the type of fault detected. -
Page 50: Ses
The AcceleRAID 170 supports SES (SCSI Enclosure System) cabinets. Please refer to the documentation supplied with your SES enclosure cabinet for details on how to take advantage of this feature. AcceleRAID 170 Installation Guide... -
Page 51: Appendix E Regulatory Information
Regulatory Information Class B Compliance THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1. THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, 2. THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. -
Page 52: Declaration Of Conformity
Declaration of Conformity Declaration of Conformity Per FCC Part 2, Section 2.1077(a) Manufacturer’s Name: Mylex Corporation Manufacturer’s Address: 34551 Ardenwood Blvd. Declares that the product: Product Name: Model Number(s): Year of Manufacture: Conforms to the following Product Specification(s): FCC: Supplementary Information: This device complies with part 15 of the FCC Rules. -
Page 53: Declaration Of Conformity
Declaration of Conformity Per 89\336\EEC Responsible Party Name: Mylex Corporation Address: 34551 Ardenwood Boulevard Fremont, CA 94555-3607 U.S.A. hereby declares that the product Trade Name: AcceleRAID 170 Ultra 160 SCSI RAID Controller Fab 550166-00 Rev A Model Number(s): A170-1-32NB A170-1-64NB A170-1-128NB conforms to the following specifications Standards:... -
Page 54: Community Of Europe
Community of Europe Community of Europe CE mark is rated for the AcceleRAID™ 170 PCI to Ultra 160 SCSI RAID Controller as follows: CISPR 22 Radiated Emission EN55022, Generic immunity standard for the following: IEC 801-2 ESD, IEC 801-3 Radiated, and IEC 801-4 EFT/Burst Warning! This is a Class B product. -
Page 55: Underwriters Laboratories Statement And Warning
Regulatory Information Underwriters Laboratories Statement and Warning Manual No. 775064... - Page 56 Underwriters Laboratories Statement and Warning AcceleRAID 170 Installation Guide...
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Page 57: Application Server
Glossary AcceleRAID™ The AcceleRAID family features high performance, cost effective Ultra SCSI/Ultra2 SCSI LVD and Ultra 160 SCSI to PCI RAID controllers and adapters for high-end desktops, workstations, and entry level and mid range servers. AcceleRAID controllers support PCI-based motherboards with embedded SCSI chips and systems that have a PCI expansion slot designated for add-in RAID controllers. -
Page 58: Automatic Rebuild
Automatic Rebuild Mylex controllers provide automatic rebuild capabilities in the event of a physical disk drive failure. The controller performs a rebuild operation automatically when a disk drive fails and both of the following conditions are true: A standby or hot spare disk drive of identical or larger size is found attached to the same controller;... -
Page 59: Cache Line Size
Glossary A set of conductors that connect the functional units in a computer and are the channels through which data is transferred. There are several types of bus channels, including serial, parallel, PCI, ISA, EISA, and MCA. See also I/O Bus. -
Page 60: Consistency Check
Channel Any path used for the transfer of data and control of information between storage devices and a storage controller or I/O adapter. Also refers to one SCSI bus on a disk array controller. Each disk array controller provides at least one channel. -
Page 61: Disk Array
Glossary Disk A non-volatile, randomly addressable, re-writable data storage device, including rotating magnetic and optical disks as well as solid-state disks or other electronic storage elements. Disk Array A collection of disks from one or more commonly accessible disk systems. Disk arrays, also known as RAID, allow disk drives to be used together to improve fault tolerance, performance, or both. - Page 62 active controllers (also called Active/Active controllers) are connected to the same set of devices and provide a combination of higher I/O performance and greater failure tolerance than a single controller. Error Correcting Code, a method of generating redundant information which can be used to detect and correct errors in stored or transmitted data.
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Page 63: Flash Rom
Glossary eXtremeRAID 1100, 2000, and 3000 provide the highest performance and most flexible RAID solution available today. Failback Restoring a failed system component’s share of a load to a replacement component. Failover A mode of operation for failure tolerant systems in which a component has failed and a redundant component has assumed its functions. -
Page 64: Host Bus Adapter (Hba)
Gigabyte (1,073,741,824) bytes. Abbreviated as G or GB. Global Array Manager (GAM) A Mylex RAID management utility that allows a system administrator to configure, monitor, and manage network RAID storage from anywhere in the world. GAM can communicate critical notification via e-mail, fax, pager, SNMP or the launching of an application. -
Page 65: Hot Standby
Glossary controller to “rebuild” the data on the new drive, all without interrupting system operations. Once the rebuild is complete, the controller will be brought back into a fault tolerant state. See also Hot Swap. Hot Spare A physical disk drive not part of a system drive that the controller can use to automatically rebuild a critical system drive. -
Page 66: Logical Drive
Input/Output, the transmission of information between an external source and the computer. I/O Bus Any path used for the transfer of data and control information between I/O adapters and storage controllers or storage devices. See also Bus. Intelligent Input/Output, a driver that uses special I/O processes to eliminate I/O bottlenecks. -
Page 67: Logical Drive States
Glossary Logical Drive States A logical (system) drive can be Online, Critical, or Offline. Notice that the term “online” is used for both physical and logical drives. Low Voltage Differential, a form of SCSI signaling introduced with Ultra2 SCSI (Fast40 SCSI) uses data high and data low signal lines to increase transmission distances over those of single-ended (conventional SCSI signaling) lines. - Page 68 Mirroring Refers to the complete duplication of data on one disk drive to another disk drive, this duplication occurs simultaneously with each write operation: each disk will be the mirror image of the other (also known as RAID Level 1, see RAID levels).
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Page 69: Parity Check
Glossary Offline A Logical Drive is in an “offline” state if no data can be read from it or written to it. Offline does not apply to physical disk drives. System commands issued to offline logical drives are returned with an error status; no operations can be performed on offline logical drives. -
Page 70: Raid Controller
Physical Device Any device connected to some kind of hardware. For example, SCSI disk, fibre disk, network disk, RAM disk, etc. Physical Disk Drive A single hard disk drive. Each physical disk drive is assigned a unique identification address. PROM Programmable Read-Only Memory, memory that users with appropriate instructions can reprogram. -
Page 71: Raid Levels
Glossary RAID Levels Mylex disk array controllers support four RAID Advisory Board approved (RAID 0, RAID 1, RAID 3, and RAID 5), two special (RAID 0+1, and JBOD), and three spanned (RAID 10, 30, and 50) RAID levels. All DAC960, AcceleRAID, and eXtremeRAID series controllers support these RAID levels. -
Page 72: Raid Migration
RAID Migration A feature in RAID subsystems that allows for changing a RAID level to another level without powering down the system. Random Access Memory, the "built-in" readable and writable data storage that comes with (or can be added to) a computer. RISC Reduced Instruction Set Computing, architecture for an application-specific processor. -
Page 73: Scsi Drive States
Glossary enclosure itself is treated as simply another device on the SCSI bus. Many other leading server, storage, and RAID controller manufacturers worldwide have endorsed the SAF-TE specification. Products compliant with the SAF-TE specification will reduce the cost of managing storage enclosures, making it easier for a LAN administrator to obtain base-level fault-tolerant alert notification and status information. -
Page 74: Segment Size
Offline: A SCSI disk drive is in a “offline” state if it is not present, if it is present but not powered on, or if it failed to operate properly and was “offline” by the controller. When the controller detects a failure on a disk, it “kills”... - Page 75 Glossary reported, conservative cache is enabled and all system drives are switched to write-through cache. Primarily used in fibre enclosures. SIMM Single In-line Memory Module, RAM packed on a small circuit board with a defined edge connector. Two SIMMs are required for a 64-bit memory path on a Pentium processor.
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Page 76: Stripe Size
To use the standby rebuild feature, you should always maintain a standby SCSI disk in your system. When a disk fails, the standby disk will automatically replace the failed drive and the data will be rebuilt. The system administrator can disconnect and remove the bad disk and replace it with a new disk. -
Page 77: Synchronous Data Transfer
Glossary drive 1, block 2 on SCSI drive 2, block 3 on SCSI drive 3, block 4 on SCSI drive 1, block 5 on SCSI drive 2, and so on. This storage method increases the disk system throughput by ensuring a balanced load among all drives. Sustained Data Transfer Rate A rate of data transfer defined for continuous operation at a maximum speed level. -
Page 78: Write-Back Cache
Ultra SCSI (Fast 20 SCSI) A high performance SCSI protocol that has a bus speed of 20 Megabytes per second in the Narrow SCSI configuration and 40 MB in the Wide SCSI (Fast 20 Wide SCSI) configuration. Ultra Wide SCSI 16-bit wide Ultra SCSI (IS devices), double the speed of narrow SCSI. - Page 79 Aborted Installation B-2 AcceleRAID 170 1-1 capabilities 1-2 channels 1-2 features 1-2 operating system support 1-4 specifications A-1 Automatic circuitry 2-12 BIOS CD-ROM Boot option 3-2 Enable 8 GByte or 2 GByte Drives Enable/Disable 3-2 BIOS Configuration Utility 3-4 BIOS Options setting 3-2 BIOS Options Sequence 3-1 Cables 2-10...
- Page 80 On-board termination, enable 2-12 operating system support 1-3 PCI Hot Plug C-1 Implementation C-1 Introduction C-1 NetWare C-1 Windows 2000 C-3 Windows NT C-3 physical drives 1-2 product description 1-1 RAID EzAssist 3-4 RAID levels supported 1-2 Regulatory Information E-1 Safety 2-3 SAF-TE D-1 SCSI cables 2-10...
- Page 81 AcceleRAID 170 Problem Report Customer Identification Name: _____________________________________ Company: __________________________________ Address: ___________________________________ __________________________________________ __________________________________________ Country: ___________________________________ Phone Number:_______________________________ Drives: Fax Number:_________________________________ Disk: Motherboard: ____________ Video Adapter: ___________ Operating Sys: ___________ Pack Configuration Indicate in matrix below 1, 2... for member of pack 1, pack 2... respective- ly.
- Page 83 Mylex Warranty - Customer Policy Thank you for purchasing this Mylex product for your computer system. In addition to this high-quality product, your purchase entitles you to the warranty coverage set forth herein. In order to provide this warranty coverage, and to indicate your acceptance of this warranty, we must have the attached Warranty Registration Card completed and returned to us within 15 days of your purchase.
- Page 84 Returned Merchandise Procedures If you suspect that there is a defect in the material or workmanship of this PRODUCT, you should contact the per- son or company from which you purchased it. That person or company may be able to solve the problem and if not, will be able to contact us for technical assistance or repair.
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