Table of Contents
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Troubleshooting
Check here before calling your service provider.
The HD-DTA100u
• Make sure the POWER LED on the front of the HD-DTA100u is lit
will not turn on
green.
• If the HD-DTA100u is connected to a switched outlet, make sure the
switch is turned on. It is recommended to use an unswitched outlet,
if possible.
• Unplug the HD-DTA100u from the AC outlet, and then plug it back in.
• Make sure the remote control is in DTA mode, and turn the
HD-DTA100u on by pressing the DTA button.
The remote control
• Make sure the remote control is in DTA mode.
does not work
• Make sure there are no obstructions between the remote control
and the HD-DTA100u. Aim the remote control directly at the
HD-DTA100u front panel, not the TV or VCR.
• The angle between the remote control and the HD-DTA100u may be
too large. Stand in front of the HD-DTA100u and not too far to either
side.
• Press and release operation buttons one at a time, firmly and
deliberately.
• Check the batteries in the remote control. Install new batteries if
needed.
There is no video
• Make sure the TV is on and set to the appropriate input source for
on the TV screen
the HD-DTA100u.
• Make sure the HD-DTA100u is on and tuned to an authorized cable
channel.
• Make sure the cables between the HD-DTA100u and the TV are
firmly connected.
• Make sure the coaxial cable feed is firmly connected to the
HD-DTA100u and the wall jack.
There is no audio
• Press MUTE on the remote control to restore sound.
when viewing
cable channels
No closed captions
• Make sure closed captions are enabled on the TV. (Note: Closed
display
captioning may not be available for the current program.)
© 2014 ARRIS Enterprises, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means
or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS
Enterprises, Inc.
ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the
part of ARRIS to provide notification of such revision or change. ARRIS provides this publication without warranty of any kind,
implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
ARRIS may make improvements or changes in the product(s) described in this publication at any time.
594797-001-a 01/14
CH 3/4
Cable In
To TV
Switch
HD-DTA100u
Quick Start Guide
HDMI
Power
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Table of Contents
Summary of Contents for Arris HD-DTA100u
- Page 1 © 2014 ARRIS Enterprises, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc.
- Page 2 HD-DTA100u. If you have an SDTV, tune your TV to Channel 3 and set the switch on the back of the HD-DTA100u to CH 3. If your screen remains black, switch your TV and HD-DTA100u to CH 4.
-
Page 3: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • Clean only with dry cloth. • Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. - Page 4 comporte deux lames, plus une tige de mise à la terre. La lame la plus large ou la tige de mise à la terre vise à assurer votre sécurité. Si la fiche fournie refuse de s’insérer dans une prise murale, faites remplacer la prise en question par un électricien compétent.
-
Page 5: Fcc Compliance
During Transportation to the Subscriber Home • Transport the cable terminal in its shipping box or an equally padded container. • Do not expose the terminal to rain or moisture. During Installation • Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings. -
Page 6: Industry Canada (Ic)
Caution: Changes or modifications not expressly approved by ARRIS for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 7: Radiation Exposure Statement
European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call ARRIS Customer Service for assistance. -
Page 8: Software License
Software. The Software is never sold. ARRIS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. ARRIS and its third party licensors retain the ownership of the Software. - Page 9 License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by ARRIS or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise...
- Page 10 ARRIS Enterprises, Inc. ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.
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