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SEH ThinPrint User Manual

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ThinPrint®Reader
TPR-10
TPR-11
User Manual

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  • Page 1 ThinPrint®Reader TPR-10 TPR-11 User Manual...
  • Page 2 SEH Computertechnik GmbH has endeavored to ensure that the information in this documentation is correct. If you detect any inaccuracies please inform us at the address indicated above. SEH Computertechnik GmbH will not accept any liability for any error or omission.

  • Page 3: Table Of Contents

    1.1 ThinPrint®Reader ........
  • Page 4 6.1 How to Define the ThinPrint Port ........

  • Page 5: General Information

     This chapter contains information concerning the device and the documentation as well as notes about your safety. You will learn how to benefit from your ThinPrint®Reader and how to operate the device properly.  What information do • ’ThinPrint®Reader’...
  • Page 6 RFID. The Personnel Printing server then sends the print job to the TPR, which forwards it to the printer. Optionally, you can use the ThinPrint technology with the TPR. The TPR contains a fully integrated ThinPrint Client. This ThinPrint Client allows you to receive and decompress print data in ThinPrint environments.
  • Page 7 General Information • By means of the ThinPrint SSL/TLS encryption, the print data is protected during the transmission and will be decrypted by the ThinPrint clients or gateways before printing. System The TPR has been designed for the use in TCP/IP-based networks. A Requirements Personal Printing server must be integrated within the network.

  • Page 8: Documentation

    Scope and Content This documentation describes several versions ThinPrint®Reader (TPR). Refer to the data sheet of your TPR model for information about the functional range of your product. Structure of the The TPR documentation consists of the following documents: Documentation User Manual Detailed description of the TPR configuration and administration.
  • Page 9 General Information Symbols and A variety of symbols are used within this document. Their meaning is Conventions listed in the following table: Table 1: Conventions within the documentation Symbol / Convention Description A warning contains important information that must be heeded. Non-observance may lead to malfunctions.

  • Page 10: Support And Service

    8:00 a.m. to 3:15 p.m. (CET)  +49 (0)521 94226-44 support@seh.de Current Services The following services can be found on the SEH Computertechnik GmbH homepage http://www.seh-technology.com/: • current firmware/software • current tools • current documentation • current product information •...

  • Page 11: Your Safety

    This will avoid potential misuse and prevent damages to people and devices. SEH Computertechnik GmbH will not accept any liability for personal injuries, property damages and consequential damages resulting from the non-observance of the mentioned safety regulations and warnings.

  • Page 12: First Steps

    General Information First Steps This section provides all the information that you need for a fast operational readiness. Proceed as follows: 1. Read and observe the security regulations in order to avoid  damages to people and devices, see: 2. Carry out the hardware installation. The hardware installation comprises the connection of the TPR to the printer, network and the mains supply;...

  • Page 13: Saving The Ip Address In The Tpr

    General Information Saving the IP Address in the TPR Why IP Addresses? An IP address is used to address network devices in an IP network. TCP/IP network protocols require the storing of the IP address in the TPR so that the device can be addressed within the network. How Does the TPR TPR are shipped without an IP address.
  • Page 14 General Information ZeroConf If no IP address can be assigned via boot protocols, the TPR assigns itself an IP address via ZeroConf. For this purpose, the TPR picks an IP address at random from the address range (169.254.0.0/16) which is reserved for ZeroConf. You can use the domain name service of Bonjour for the name ...
  • Page 15 InterCon-NetTool The InterCon-NetTool has been developed by SEH Computertechnik GmbH for the administration of SEH network devices. The IP Wizard of the InterCon-NetTool helps you to configure the TCP/IP parameters, e.g. the IP address. You can manually enter the desired IPv4 address and save it in the TPR using the IP Wizard.
  • Page 16 General Information ARP/PING The assignment of the IP address to the hardware address can be done via the ARP table. The ARP table is an internal system file in which the assignment is temporarily saved (about 15 min). This table is administered by the ARP protocol.

  • Page 17: Administration Methods

    Administration Methods 2 Administration Methods  You can administer and configure the TPR in a number of ways. The following chapter gives you an overview of the various administration options. You will get information on when to use these methods and which functions these methods support.

  • Page 18: Administration Via The Tpr Control Center

    Administration Methods Administration via the TPR Control Center Which Functions Are The TPR Control Center comprises all features for the administration Supported? of the TPR. The TPR Control Center is stored in the TPR and can be displayed by means of a browser software (Internet Explorer, Mozilla Firefox, Safari).
  • Page 19 Administration Methods Fig. 1: TPR Control Center - START Structure of The available menu items are located in the navigation bar (top). the TPR Control After selecting a menu item (simple mouse click), the available Center submenu items are displayed at the left. After selecting a submenu item, the corresponding page with its content is displayed (at the right).

  • Page 20: Administration Via The Intercon-Nettool

    You can mark and configure the devices in the device list. Installation In order to use the InterCon-NetTool, the program must be installed on a computer with a Windows operating system. The installation file of the InterCon-NetTool can be found on the SEH Computertechnik GmbH homepage: http://www.seh-technology.com/services/downloads.html Proceed as follows: 1.
  • Page 21 Administration Methods The settings of the InterCon-NetTool are saved in the 'NetTool.ini' file. The file is stored in the directory 'Documents and Settings' with the relevant user name. Structure of the After the program start you will see the main dialog with the InterCon-NetTool following elements.

  • Page 22: Administration Via Email

    Administration Methods Administration via Email You can administer the TPR via email and thus via any computer with Internet access. Functionalities An email allows you to • send TPR status information • specify TPR parameters or • perform an update on the TPR. ...
  • Page 23 Administration Methods The following commands are supported: Commands Option Description <command> get status Sends the status page of the TPR. get parameters Sends the parameter list of the TPR. set parameters Sends parameters to the TPR. The syntax and values can be obtained from ...
  • Page 24 Administration Methods Example 1 This email causes the TPR to send the parameter list to the sender of the email. Email address of the TPR as configured on the POP3 server. Command Fig. 3: Administration via Email - Example 1 Example 2 This email configures the parameter 'Description' on the TPR.

  • Page 25: Network Settings

    Network Settings 3 Network Settings  You can define various settings for an ideal integration of the TPR into a network. This chapter describes which network settings are supported.  What information do • ’How to Configure IPv4 Parameters’ you need? ...

  • Page 26: How To Configure Ipv4 Parameters

    Network Settings How to Configure IPv4 Parameters TCP/IP (Transmission Control Protocol over Internet Protocol) forwards data packets across several connections and establishes a connection between the network participants. The boot protocols DHCP and BOOTP belong to the TCP/IP protocol family. You can define various IPv4 parameters for an ideal integration of your TPR into a TCP/IP network.
  • Page 27 Network Settings Configuring IPv4 Parameters via the InterCon-NetTool   Requirements The InterCon-NetTool is installed on the client, see:  The network scan via Multicast has been enabled in the InterCon-NetTool. Proceed as follows: 1. Start the InterCon-NetTool. 2. Highlight the TPR in the device list. The TPR-10 is displayed in the device list under 'ZeroConf' with an IP address from the address range (169.254.0.0/16) which is reserved for ZeroConf.

  • Page 28: How To Configure Ipv6 Parameters

    Network Settings How to Configure IPv6 Parameters You can integrate the TPR into an IPv6 network. What are the IPv6 (Internet Protocol version 6) is the successor of the more Advantages of IPv6? common IPv4. Both protocols are standards for the network layer of the OSI model and regulate the addressing and routing of data packets via a network.
  • Page 29 Network Settings The URL will only be accepted by browsers that support IPv6. Which Types of IPv6 There are different types of IPv6 addresses. The prefixes of the IPv6 Addresses are addresses provide information about the IPv6 address types. available? •...

  • Page 30: How To Configure The Dns

    Network Settings Table 3: IPv6 Parameters Parameters Description IPv6 Enables/disables the IPv6 functionality of the TPR. Automatic configuration Enables/disables the automatic assignment of the IPv6 address for the TPR. IPv6 address Defines a manually assigned IPv6 Unicast address in the n:n:n:n:n:n:n:n format for the TPR.

  • Page 31: How To Configure Snmp

    Network Settings Table 4: DNS Parameters Parameters Description Enables/disables the name resolution via a DNS server. Primary DNS server Specifies the IP address of the primary DNS server (e.g. 192.168.0.21). Secondary DNS server Defines the IP address of the secondary DNS server. The secondary DNS server is used if the first one is not available.
  • Page 32 Network Settings For SNMPv3 a name and password for the SNMP user have to be defined. The user accounts used for this are those that are used for  the TPR Control Center access; see:  Requirements Only for SNMPv3: The user accounts have been defined; see: Proceed as follows: 1.

  • Page 33: How To Configure Pop3 And Smtp

    Network Settings How to Configure POP3 and SMTP You must configure the protocols POP3 and SMTP on the TPR so that  the notification service ( 41) and the administration via email  22) will work properly. POP3 'POP3' (Post Office Protocol Version 3) is a transfer protocol that a client can use to fetch emails from a mail server.
  • Page 34 Network Settings Parameters Description POP3 - Security Defines the authentication method to be used (APOP / SSL/TLS). When using SSL/TLS, the encryption strength is defined  via the encryption protocol and level POP3 - Check mail every Defines the time interval (in minutes) for retrieving emails from the POP3 server.

  • Page 35: How To Configure Bonjour

    Network Settings Parameters Description SMTP - TLS Enables/disables TLS. The security protocol TLS (Transport Layer Security) is used to encrypt the transmission between the TPR and the SMTP server. The encryption strength is defined via  the encryption protocol and level SMTP - Sender name Defines the email address used by the TPR to send emails.
  • Page 36 Network Settings • Assignment of host names to IP addresses • Location of server services without knowledge of the device’s host name or IP address. When checking the IP address assigned via ZeroConf (see: ’ZeroConf’  14) the TPR sends a query to the network. If the IP address has already been assigned elsewhere in the network, the TPR will receive a message.

  • Page 37: How To Configure The Device Time

    In the TPR, the time server is defined via the IP address or the host name. Benefits and If the time server is activated, the ThinPrint print jobs that are Purpose handled by the TPR will get a time stamp. Date and time are then ...

  • Page 38: Device Settings

    Device Settings 4 Device Settings  The TPR allows you to configure descriptions, communication with the printer, local service ports and the notification service. This chapter describes these device settings.  What information do • ’How to Determine a Description’ you need? •...

  • Page 39: How To Configure The Communication Between The Tpr

    Device Settings How to Configure the Communication between the TPR and the Printer Internal IP Network The TPR must be physically connected to the printer and the network. Both devices build an internal local network in which the TPR has a second, local IP address for the internal communication with the printer.

  • Page 40: How To Define Local Service Ports

    • HTTP (Default = 80) • HTTPS (Default = 443) • SNMP (Default = 161) • ThinPrint (Default = 4000) TCP ports that are configured as local service ports cannot be used for the communication with the printer. Assign free port numbers to the local service ports in order to use the default TCP ports for the communication with the printer.

  • Page 41: How To Use The Notification Service

    Device Settings address (<IP address>:8080). In the InterCon-NetTool, the TPR appears as printer ('Type' column). Proceed as follows: 1. Start the TPR Control Center. 2. Select DEVICE - TPR-10. 3. Enter the port numbers into the relevant boxes in the Local services ports area.
  • Page 42 Device Settings Configuring the sending of status emails   Requirements SMTP parameters can be configured on the TPR, see:   A DNS server has been configured on the TPR; see: For the notification service you can specify up to two email recipients.
  • Page 43 Device Settings Configuring event notifications via SNMP traps For the notification service you can specify up to two SNMP trap recipients and the message types. Proceed as follows: 1. Start the TPR Control Center. 2. Select DEVICE - Notification. 3. Enter the trap address of the recipient into the Trap target box. 4.

  • Page 44: Personal Printing Settings

    Personal Printing Settings 5 Personal Printing Settings  You must define server and printer settings so that the TPR is able to communicate with the Personal Printing server, carry out the authentication process and receive and forward print jobs. This chapter describes how to match the parameter values in an ideal way.
  • Page 45 Personal Printing server and must be saved identically to the TPR. Configure a default user-PIN (e.g. 'SEH') on the Personal Printing server for all users of the TPR. The user-PIN 'SEH' is preset on the TPR. Proceed as follows: 1. Start the TPR Control Center.

  • Page 46: How To Encrypt The Connection To The Personal Printing Server

    Personal Printing Settings How to Encrypt the Connection to the Personal Printing Server A secure connection between the Personal Printing server and the TPR can be achieved by using an SSL/TLS encryption. When querying print jobs, the user data (user-ID, user-PIN, etc.) will be transmitted in an encrypted way.

  • Page 47: How To Verify The Identity Of The Personal Printing Server

    Personal Printing Settings How to Verify the Identity of the Personal Printing Server The identity of the Personal Printing server can be verified by means of certificates. If the verification fails, no connection to the Personal Printing server will be established. If the verification of the identity was enabled for Personal Printing, a certificate from a matching CA (Certification Authority) must be installed both on the Personal Printing server and the TPR.
  • Page 48 Personal Printing Settings The printer ID must be identical to the ID on the Personal Printing server. You can configure various parameters to customize the print output. Proceed as follows: 1. Start the TPR Control Center. 2. Select DEVICE - Personal Printing. 3.

  • Page 49: Thinprint Settings

    You must define the port, the bandwidth as well as the printer and the printer properties if you want the TPR to communicate with a ThinPrint server via a port or if you want the TPR to receive and forward print jobs. This chapter describes how to match the parameter values in an ideal way.

  • Page 50: How To Define The Thinprint Port

    ThinPrint Settings How to Define the ThinPrint Port In ThinPrint environments, printing is done to a TCP/IP port via a socket connection. The port number of the TPR must be identical to the port number that was defined for the ThinPrint server.

  • Page 51: How To Embed The Printer

    ThinPrint Settings How to Embed the Printer Print jobs are sent from the ThinPrint server to the TPR. After the decompression of the print jobs, the TPR forwards the print jobs to the printers. The print jobs are assigned via the printer ID. A network printer can be integrated via the TPR.
  • Page 52 In addition to the defining of the printer name, you can also define a printer class if you want to use the ThinPrint AutoConnect feature. If the printer supports SNMP, the class name is obtained automatically via SNMP. A freely definable description can be entered at any time and will override any automatically derived class name.

  • Page 53: How To Define Timeouts (Experts Only)

    (in seconds) after which a connection attempt to the printer should be aborted. It is advisable to abort a connection attempt if the printer is not physically available for the TPR and the ThinPrint port is to be freed for subsequent print jobs, for example.

  • Page 54: How To Get Status Information On The Printer Connection

    ThinPrint Settings Proceed as follows: 1. Start the TPR Control Center. 2. Select DEVICE – ThinPrint®. 3. In the Printer connection timeout and Job sending timeout fields, enter the periods of time in seconds after which the timeouts should take effect (0 s = off).

  • Page 55: How To Get Printer Messages

    1. Start the TPR Control Center. 2. Select DEVICE - ThinPrint® printer.  The printer connection status is displayed under 'ThinPrint® printer status' in the ’Status' row. How to Get Printer Messages You can view printer error messages (Paper empty, Offline, Paper jam, etc.) and printer status messages (idle, printing, warming up,...
  • Page 56 Displaying Printer Status Messages via the TPR Control Center Proceed as follows: 1. Start the TPR Control Center. 2. Select DEVICE – ThinPrint® printer.  The printer messages will be displayed under 'ThinPrint® printer status' in the ’Status' row. TPR User Manual...

  • Page 57: How To Use The Thinprint Connection Service

    Connection Service. You must also set these two values on the TPR. Please note that you need a ThinPrint license for each client ID. Proceed as follows: 1. Start the TPR Control Center.

  • Page 58: How Does The Tpr Receive Encrypted Data

    If an encryption was enabled on the ThinPrint server, you must install a certificate from a corresponding Certification Authority both on the ThinPrint server and the TPR. To authorize the TPR to receive encrypted print data, proceed as follows: ...

  • Page 59: Security

    Security 7 Security A number of security mechanisms are available to  ensure optimum security for the TPR. This chapter describes how to make use of these security mechanisms. The following security mechanisms can be configured and activated according to your demands: What information do •...

  • Page 60: How To Define The Encryption Level For Ssl/Tls Connections

    • Email: POP3 (  • Email: SMTP (  • Personal Printing: connection to the server (  • ThinPrint printer: IPP connection (  • ThinPrint: data encryption (  • Web access to the TPR Control Center: HTTPS ( Encryption...
  • Page 61 Security Establishing When establishing a secure connection, the protocol to be used and Connections a list of supported cipher suites is sent to the communicating party. A cipher suite is agreed upon that will be used later on. The stron- gest cipher suite that is supported by both parties will be used by default.

  • Page 62: How To Encrypt The Connection To The Tpr Control Center

    Security connection type for the web access to the TPR Control Center. As current browsers do not support cipher suites of 'Low', a connec- tion can then not be established. 5. Click Save to confirm.  The setting will be saved. Detailed information about the individual SSL/TLS connection status (e.g.

  • Page 63: How To Control The Access To The Tpr Control Center

    Security 3. In the Connection area, tick HTTP/HTTPS or HTTPS only . 4. Click Save to confirm.  The setting will be saved. How to Control the Access to the TPR Control Center (User Accounts) You can limit the access to the TPR Control Center. This is done with the help of user accounts.

  • Page 64: How To Block Individual Ports

    Security Proceed as follows: 1. Start the TPR Control Center. 2. Select SECURITY – Device access. 3. Define the two user accounts. To do this, in the area User accounts enter a User name and Password respectively. (You can show the typing if you want to make sure that there are no typing errors in the password.) 4.

  • Page 65: How To Control The Access To The Tpr (Tcp Port Access Control)

    Security 3. Enable the options for the blocking of the desired log types and interfaces. (Both log types and interfaces can be blocked at the same time.) 4. Click Save & Restart to confirm.  The setting will be saved. To block all TCP or IP ports, see: ’How to Control the Access to the ...
  • Page 66 Security active until the TPR is rebooted. After restarting, the protection is no longer effective. The 'Test mode' option is activated by default. After a successful test, you must deactivate the test mode so that access protection remains permanently active. Proceed as follows: 1.

  • Page 67: How To Use Certificates Correctly

    Security How to Use Certificates Correctly The TPR has its own certificate management. This section explains how certificates are used and when the use of certificates is recommended. What are Certificates can be used in TCP/IP-based networks to encrypt data Certificates? and to authenticate communication partners.
  • Page 68 • Self-signed certificates have a digital signature that has been created by the TPR. If a self-signed certificate is used, the ThinPrint server cannot print via SSL/TLS. The connection to the Personal Printing server and the verification of its identity are not possible.
  • Page 69 Security Fig. 6: TPR Control Center - Certificates   What do you want ’Displaying Certificates’ to do?   ’Creating a Self-Signed Certificate’   ’Creating a Certificate Request for a Requested Certificate’   ’Installing the Requested Certificate in the TPR’ ...
  • Page 70 Security Creating a Self-Signed Certificate If a self-signed certificate has already been created on the TPR, you  must first delete the certificate; see: Proceed as follows: 1. Start the TPR Control Center. 2. Select SECURITY - Certificates. 3. Click Self-signed certificate. ...
  • Page 71 Security Parameters Description Country Specifies the country in which the company is based. Enter the two-digit country code according to ISO 3166. Examples: DE = Germany, GB = Great Britain, US = USA Issued on Specifies the date from which on the certificate is valid. Expires on Specifies the date from which on the certificate becomes invalid.
  • Page 72 Security 8. Send the text file as certificate request to a certification authority. When the requested certificate has been received, it must be saved  in the TPR; see: Installing the Requested Certificate in the TPR  Requirements A certificate request has been created at an earlier date; see: ...
  • Page 73 Security Proceed as follows: 1. Start the TPR Control Center. 2. Select SECURITY - Certificates. 3. Click PKCS#12 certificate. 4. Click Browse. 5. Specify the PKCS#12 certificate. 6. Enter the password. 7. Click Install.  The PKCS#12 certificate will be saved in the TPR. Saving the S/MIME Certificate on the TPR S/MIME certificates (*.pem file) are used to sign and encrypt the emails that are sent by the TPR.
  • Page 74 Security If a Personal Printing certificate has already been installed on the  TPR, you must first delete it; see:  Requirements The certificate must be in base64 format. Proceed as follows: 1. Start the TPR Control Center. 2. Select SECURITY - Certificates. 3.
  • Page 75 Security 4. Click Browse. 5. Specify the root certificate. 6. Click Install.  The CA certificate will be saved in the TPR. Deleting Certificates Do not delete the certificate (CA/self-signed/PKCS#12) if only HTTPS is defined as the permitted connection type for the web access to the TPR Control Center.

  • Page 76: How To Use Authentication Methods

    Security How to Use Authentication Methods By means of an authentication, a network can be protected against unauthorized access. The TPR can participate in various authentication procedures. This section describes which procedures are supported and how these procedures are configured on the TPR. What is IEEE 802.1X? The IEEE 802.1X standard provides a basic structure for various authentication and key management protocols.
  • Page 77 Security Configuring EAP-MD5 Benefits and EAP-MD5 validates the identity of devices or users before they gain Purpose access to network resources. You can configure the TPR for the EAP-MD5 network authentication. This makes sure that the TPR gets access to protected networks. Mode of Operation EAP-MD5 describes a user-based authentication method via a RADIUS server.
  • Page 78 Security certificate. After the mutual authentication was successful, the access to the network will be freed. Since each device needs a certificate, a PKI (Public Key Infrastructure) must be available. User passwords are not necessary. If you want to use the EAP-TLS authentication, you must observe the instructions below in the indicated order.
  • Page 79 Security • In phase 1, a TLS-encrypted channel between the TPR and the RADIUS server will be established. Only the RADIUS server authenticates itself on the TPR using a certificate that was signed by a CA. This process is also referred to as 'outer authentication'.
  • Page 80 Security Configuring PEAP Benefits and PEAP (Protected Extensible Authentication Protocol) validates the Purpose identity of devices or users before they gain access to network resources. You can configure the TPR for the PEAP network authentication. This makes sure that the TPR gets access to protected networks.
  • Page 81 Security 7. Click Save & Restart to confirm.  The settings are saved. Configuring EAP-FAST Benefits and EAP-FAST (Flexible Authentication via Secure Tunneling) validates Purpose the identity of devices or users before they gain access to network resources. You can configure the TPR for the EAP-FAST network authentication.

  • Page 82: How To Configure A Device Assignment

    The data traffic cannot be controlled via an intermediate attacker and thus is protected. Proceed as follows: 1. Start the TPR Control Center. 2. Select DEVICE – ThinPrint® printer. 3. Tick Device Assignment. 4. Click Save to confirm. ...

  • Page 83: Maintenance

    Maintenance 8 Maintenance  A number of maintenance activities can be carried out on the TPR. This chapter gives a short overview.  What information do • ’How to Secure the TPR Parameters (Backup)’ you need?  • ’How to Use a Connected USB Device’ ...
  • Page 84 Maintenance Displaying Parameter Values Proceed as follows: 1. Start the TPR Control Center. 2. Select MAINTENANCE - Parameter backup. 3. Click the icon  The current parameter values are displayed. A detailed description of the parameters can be found in the ...

  • Page 85: How To Use A Connected Usb Device

    Maintenance How to Use a Connected USB Device You can connect a USB flash drive to the USB port of the TPR to make use of additional features of the TPR. Parameter Backup During the 'parameter backup', the '<Default name>_parameter.txt' file will be saved automatically on the USB flash drive and updated after a parameter change.
  • Page 86 Maintenance Proceed as follows: 1. Start the TPR Control Center. 2. Select MAINTENANCE – USB device. 3. Click Formatting.  The USB flash drive will be formatted. Saving the Parameter Values Automatically  Requirements A USB flash drive has been connected to the TPR. ...

  • Page 87: How To Reset Parameters To Their Default Values (Reset)

    Maintenance How to Reset Parameters to their Default Values (Reset) It is possible to reset the parameters of the TPR to their default values (factory settings). All previously configured parameter values will be deleted in this process. Installed certificates will not be deleted.
  • Page 88 Maintenance 3. Click Default settings.  The parameters are reset. Resetting Parameters via the InterCon-NetTool Proceed as follows: 1. Start the InterCon-NetTool. 2. Highlight the TPR in the device list. 3. Select Actions – Default Settings from the menu bar. 4.

  • Page 89: How To Perform An Update

    When is an An update should be undertaken if function do not work properly Update and if SEH Computertechnik GmbH has released a new software or recommended? firmware version with new functions or bug fixes. Check the installed software and firmware version on the TPR. You will find the version number on the TPR Control Center homepage or in the product list in the InterCon-NetTool.

  • Page 90: How To Restart The Tpr

    Maintenance How to Restart the TPR The TPR is rebooted automatically after parameter changes or updates. If the TPR is in an undefined state it can also be rebooted manually.   What do you want ’Rebooting the TPR via the TPR Control Center’ to do? ...
  • Page 91 Maintenance Service page A service page contains basic information of the TPR as well as a list of the current parameter values of the TPR. Before a status or service page is printed, the printing function must be enabled and the data format of the status or service page (ASCII, PostScript, DATAMAX or Citizen-Z) must be specified.

  • Page 92: How To Display The Job History

     The status page is printed. How to Display the Job History You can get information about the ThinPrint print jobs that have been sent to the TPR. Only these print jobs are registered and shown in the job history.
  • Page 93 Status Status of the print connection. The following statuses are possible: - Initialized: The connection to the ThinPrint Server is established. In a next step, the connection to the printer will be established. - Try to connect: The connection to the printer is being established.
  • Page 94 Maintenance Information Description Duration The time needed by the TPR for processing the print job. Deleting Print Jobs Manually Proceed as follows: 1. Start the TPR Control Center. 2. Select MAINTENANCE - Job history. 3. Click Delete.  All print jobs listed in the job history will be deleted. TPR User Manual...

  • Page 95: Appendix

    Appendix - 9 Appendix  The appendix contains a glossary, the TPR parameter list, a trouble shooting and the index lists of this document.  What information do • ’Glossary’ you need?  • ’Parameter List’  • ’Troubleshooting’  •...

  • Page 96: Glossary

    Appendix - Glossary Glossary The glossary contains information about manufacturer-specific software solutions and terms from the world of network technology. What information do Manufacturer-Specific Software Solutions you need?  • ’InterCon-NetTool’  • ’TPR Control Center’ Network Technology  • ’Default Name’ ...
  • Page 97 Appendix - Glossary Gateway Using a gateway, you can address IP addresses from external networks. If you wish to use a gateway, you can configure the relevant parameter via the TPR Control Center or the InterCon- NetTool. Hardware Address The TPR is addressable by means of its world-wide unique hardware address.
  • Page 98 Appendix - Glossary InterCon-NetTool The software InterCon-NetTool has been developed by SEH Computertechnik GmbH for the administration of SEH network devices within a predefined network. IP Address The IP address is the unique address of each node in a network, i.e.

  • Page 99: Parameter List

    • ’Parameter List - Local Service Ports’  • ’Parameter List - Personal Printing’  • ’Parameter List - ThinPrint®’  • ’Parameter List - ThinPrint Connection Service’  • ’Parameter List - ThinPrint® printer’  • ’Parameter List - Notification’ ...
  • Page 100 Appendix - Parameter List Table 15: Parameter List - IPv4 Parameters Value Default Description ip_dhcp on/off Enables/disables the DHCP [DHCP] protocol. ip_bootp on/off Enables/disables the BOOTP [BOOTP] protocol. ip_auto on/off Enables/disables the IP [ARP/PING] address assignment via ARP/PING. ip_addr valid IP address 169.254.
  • Page 101 Appendix - Parameter List Parameters Value Default Description ipv6_gate n:n:n:n:n:n:n:n Defines the IPv6 unicast [Router] address of the router. The TPR sends its 'Router Solicitations' (RS) to this router. ipv6_plen 0–64 Defines the length of the [Prefix length] [1–2 characters; 0–9] subnet prefix for the IPv6 address.
  • Page 102 Appendix - Parameter List Table 18: Parameter List - SNMP Parameters Value Default Description snmpv1 on/off Enables/disables SNMPv1. [SNMPv1] snmpv1_ronly on/off Enables/disables the write [Read-only] protection for the community. snmpv1_community max. 64 characters public Defines the name of the [Community] [a–z, A–Z, 0–9] SNMP community.
  • Page 103 Appendix - Parameter List Table 19: Parameter List - POP3 Parameters Value Default Description pop3 on/off Enables/disables the POP3 [POP3] functionality. pop3_srv max. 128 characters [blank] Defines a POP3 server via the [Server name] IP address or the host name. A host name can only be used if a DNS server was configured beforehand.
  • Page 104 Appendix - Parameter List Table 20: Parameter List - SMTP Parameters Value Default Description smtp_srv max. 128 characters [blank] Defines an SMTP server via [Server name] the IP address or the host name. A host name can only be used if a DNS server was configured beforehand.
  • Page 105 Appendix - Parameter List Table 21: Parameter List - Bonjour Parameters Value Default Description bonjour on/off Enables/disables the Bonjour [Bonjour] service. bonjour_name max. 64 characters [Default Defines the Bonjour name of [Bonjour name] [a–z, A–Z, 0–9] Name] the TPR. Table 22: Parameter List - Date/Time Parameters Value Default...
  • Page 106 TPR. auto_rst_h 0–24 This parameter can only be used after consultation with [1–2 characters; 0–9; the SEH support team. 0 = off 1 = 1. hour 2 = 2. hour 3 = 3. hour etc.]...
  • Page 107 1–65535 4000 Defines the TCP port used by [ThinPrint®] [1–5 characters; 0–9] the TPR for communicating with the ThinPrint® server. Table 26: Parameter List - Personal Printing Parameters Value Default Description on/off Enables/disables the [Personal...
  • Page 108 Appendix - Parameter List Parameters Value Default Description pps_ssl_1 on/off Enables/disables the pps_ssl_2 SSL/TLS encryption and [SSL connection] certificate-based authentication for the Personal Printing protocol. pps_verify_1 on/off Enables/disables the pps_verify_2 verification of the Personal [Verify certificate] Printing server certificate by means of the root certificate and/or the Personal Printing certificate.
  • Page 109 14.0.16 and earlier. beep on/off Enables/disables the audio [Beeper] feedback. Audio signals give information about the triggering of print jobs. Table 27: Parameter List - ThinPrint® Parameters Value Default Description tpgPort 1–65535 4000 Defines the TCP port used by [ThinPrint®...
  • Page 110 A connection attempt should be aborted if a printer is physically not available. This frees the ThinPrint® port for subsequent print jobs. tpgJobSndTout 0–86400 Defines the period of time (in [Job sending [1–5 characters;...
  • Page 111 Appendix - Parameter List Table 28: Parameter List - ThinPrint Connection Service Parameters Value Default Description conService on/off Enables/disables the [Connection ThinPrint Connection Service. Service] conServer max. 255 characters [blank] Defines the Connection [Server name] [., a–z, A–Z, 0–9] Service server via the IP address or the host name.
  • Page 112 Appendix - Parameter List Table 29: Parameter List - ThinPrint ® printer Parameters Value Default Description prtName_1 max. 32 characters [blank] Defines the printer name for [Printer] [a–z, A–Z, 0–9, _, -] the ThinPrint AutoConnect feature. prtClass_1 max. 7 characters...
  • Page 113 Appendix - Parameter List Parameters Value Default Description monitorSNMP on/off Enables/disables monitoring [SNMP] via SNMP. The SNMP query shows printer messages. monitorPoll 1–86400 Defines the interval of a 'ping' [Monitoring [1–5 characters; 0–9] or 'SNMP' query in seconds. interval] prtLock on/off Enables/disables the printer [Device...
  • Page 114 Appendix - Parameter List Table 30: Parameter List - Notification Parameters Value Default Description mailto_1 valid email address [blank] Defines the email address of mailto_2 [max. 64 characters] the recipient for notifications. [Mail recipient] noti_pup_1 on/off Enables/disables the sending noti_pup_2 of emails when the TPR is [Restart] restarted.
  • Page 115 Appendix - Parameter List Parameters Value Default Description trapto_1 valid IP address 0.0.0.0 Defines the SNMP trap trapto_2 address of the recipient for [Trap target] notifications. trapcommu_1 public Defines the SNMP trap max. 64 characters trapcommu_2 community of the recipient. [a–z, A–Z, 0–9] [Trap community] trappup...
  • Page 116 Appendix - Parameter List Table 31: Parameter List - SSL/TLS connections Parameter Value Default Description sslmethod tls10 Defines the encryption [Encryption sslv3 protocol to be used for protocol] tls10 SSL/TLS connections. tls11 sslv3 = SSL 3.0 tls12 tls10 = TLS 1.0 tls11 = TLS 1.1 tls12 = TLS 1.2 Do not use the encryption...
  • Page 117 Appendix - Parameter List Table 32: Parameter List - TPR Control Center security Parameters Value Default Description http_allowed on/off Defines the permitted type of [Connection] connection (HTTP/HTTPS) to the TPR Control Center. If HTTPS is exclusively chosen as the connection type [http_allowed = off], the administrative access to the TPR Control Center is...
  • Page 118 Appendix - Parameter List Parameters Value Default Description any_pwd max. 64 characters [blank] Defines the password for the [Read-only user - [a–z, A–Z, 0–9] read-only user account. Password] Note: Also is the password of the SNMP user account. Table 33: Parameter List – Port Blocking Parameters Value Default...
  • Page 119 Appendix - Parameter List Table 34: Parameter List - TCP port access Parameters Value Default Description protection on/off Enables/disables the locking [Port access of the selected ports. control] protection_test on/off Enables/disables the test [Test mode] mode. The test mode allows you to test the parameters set using the access control.
  • Page 120 Appendix - Parameter List Table 35: Parameter List - Authentication Parameters Value Default Description auth_typ --- [None] ---- Defines the authentication [Authentication method that is used to identify method] devices or users in the TTLS network. PEAP FAST auth_name max. 64 characters [blank] Defines the name of the TPR [User name]...
  • Page 121 Appendix - Parameter List Table 36: Parameter List - USB device Parameters Value Default Description autoSync on/off Enables/disables the [Parameter automatic parameter backup backup] to a connected USB flash drive. Table 37: Parameter List – Status page Parameters Value Default Description spage on/off...

  • Page 122: Troubleshooting

    Appendix - Troubleshooting Troubleshooting This chapter describes some problems and their solutions.  Problem • ’The TPR indicates the BIOS mode’ • ’A connection to the TPR Control Center cannot be established’   • ’The password is no longer available’ ...
  • Page 123 Appendix - Troubleshooting Fig. 7: InterCon-NetTool - TPR in the BIOS Mode The software must be reloaded to the TPR so that the TPR can switch from the BIOS mode to the normal mode. Proceed as follows: 1. Start the InterCon-NetTool. 2.
  • Page 124 Appendix - Troubleshooting  - the IP address of the TPR ( 13) as well as - the proxy settings of your browser. If you still cannot establish any connection, the following safety mechanisms might be the cause:   The access is protected via SSL/TLS (HTTPS) ...
  • Page 125 51. Please refer to the documentation of your printer.  The printer object on the ThinPrint server, which sends the print jobs to the TPR, must be configured to use a native printer driver. If the 'ThinPrint Output Gateway' is configured as printer driver, the print jobs are sent to the TPR in a format ('EMF') not supported by the TPR.
  • Page 126 Appendix - Troubleshooting  In ThinPrint environments, the Connection Service can be used  57. The port used by this service (default: 4001) must not be blocked by a security software (e.g. firewall).   The print data is sent to the TPR in encrypted form Check if –the required certificates are installed.

  • Page 127: List Of Figures

    Appendix - List of Figures List of Figures TPR Control Center - START ......19 InterCon-NetTool - Main Dialog .

  • Page 128: Index

    Appendix - Index Index Default name 96 Default setting 87 Descriptions 38 Device number 96 DHCP 14 DNS (Domain Name Service) 30 Address Ethernet address 97 Hardware address 97 IP address 98 EAP 76 MAC address 97 EAP-FAST 81 Administration EAP-MD5 77 Email 22 EAP-TLS 77...
  • Page 129 Appendix - Index Improper use 11 Intended use 11 Parameter backup 85 InterCon-NetTool 20 Parameter list 99 Install 20 Parameters IP Wizard 15 Default settings 87 Start 20 Display 84 Structure 21 Load 84 Internal network 39 Load automatically 86 IP address 98 Parameter list 99 Local 39...
  • Page 130 RAW/socket connection 51 TCP/IP 26 Read-only user 63 Test mode 65 Reset 87 ThinPrint Client 6 Restart 90 ThinPrint Connection Service 6 Configuring 57 ThinPrint encryption 7 ThinPrint Engine 5 S/MIME certificate 68 ThinPrint port 50 Security 59 Time of the device 37...

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