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Network Video Recorder
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  • Page 1 Network Video Recorder User Manual...
  • Page 2 User Manual of Network Video Recorder Regulatory information FCC information This equipment has been tested and found to comply with the limits for a digital device, pursuant compliance: to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 User Manual of Network Video Recorder Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only. •...
  • Page 4 Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer. The figures in the manual are for reference only. This manual is applicable to the models listed in the following table. Model Type EI-6320-NIR3 Network Video Recorder EI-6120 NIP-16 Network Video Recorder EI-6320-NI2...
  • Page 5: Product Key Features

    User Manual of Network Video Recorder Product Key Features General  Connectable to network cameras, network dome and encoders.  Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
  • Page 6 User Manual of Network Video Recorder  Provide new playback interface with easy and flexible operation.  Searching and playing back record files by channel number, recording type, start time, end time, etc.  Smart search for the selected area in the video. ...
  • Page 7 User Manual of Network Video Recorder  Remote locking and unlocking of control panel and mouse.  Remote HDD formatting and program upgrading.  Remote system restart and shutdown.  RS-232, RS-485 transparent channel transmission.  Alarm and exception information can be sent to the remote host ...
  • Page 8: Table Of Contents

    User Manual of Network Video Recorder TABLE OF CONTENTS Product Key Features ..........................4 Chapter 1 Introduction ..........................11 Front Panel ............................ 11 IR Remote Control Operations ...................... 16 USB Mouse Operation ........................18 Input Method Description ......................19 Rear Panel ............................. 20 Chapter 2 Getting Started .........................
  • Page 9 User Manual of Network Video Recorder Files Protection ..........................71 5.9.1 Locking the Recording Files ....................71 5.9.2 Setting HDD Property to Read-only ..................73 Chapter 6 Playback ............................ 75 Playing Back Record Files ......................75 6.1.1 Playing Back by Channel ..................... 75 6.1.2 Playing Back by Time ......................
  • Page 10 User Manual of Network Video Recorder 9.2.5 Configuring Remote Alarm Host ..................135 9.2.6 Configuring Multicast ......................136 9.2.7 Configuring RTSP ......................136 9.2.8 Configuring Server and HTTP Ports .................. 136 9.2.9 Configuring HTTPS Port ....................137 9.2.10 Configuring Email ......................139 9.2.11 Configuring NAT .......................
  • Page 11 User Manual of Network Video Recorder 12.5.1 Upgrading by Local Backup Device .................. 177 12.5.2 Upgrading by FTP ......................177 12.6 Restoring Default Settings ......................179 Chapter 13 Others ............................180 13.1 Configuring RS-232 Serial Port....................180 13.2 Configuring General Settings ...................... 181 13.3 Configuring DST Settings ......................
  • Page 12: Chapter 1 Introduction

    User Manual of Network Video Recorder Chapter 1 Introduction 1.1 Front Panel Figure 1. 1 EI-6320-NIR3 Table 1. 1 Description of Control Panel Buttons Name Function Description ALARM Turns red when a sensor alarm is detected. Ready indicator is normally blue, indicating that the device is READY functioning properly.
  • Page 13 User Manual of Network Video Recorder Name Function Description Back to the previous menu. Press for Arming/disarming the device in Live View mode. Enter the Manual Record setting menu. In PTZ control settings, press the button and then you can call a REC/SHOT PTZ preset by pressing Numeric button.
  • Page 14 User Manual of Network Video Recorder Name Function Description In the Playback mode, the Up and Down button is used to speed up and slow down recorded video. The Left and Right button will select the next and previous record files. In Live View mode, these buttons can be used to cycle through channels.
  • Page 15 User Manual of Network Video Recorder Name Function Description The light is out when none of the above condition is met. ALARM The light is red when there is an alarm occurring. Blinks red when HDD is reading/writing. Tx/Rx Blinks green when network connection is functioning normally. DVD-R/W Slot for DVD-R/W.
  • Page 16 User Manual of Network Video Recorder Name Function Description Check the checkbox and select the ON/OFF switch; Start/stop record clipping in playback. Enter numeral “6”; Enter letters “MNO”; 6/MNO/PLAY Playback, for direct access to playback interface. Enter numeral “7”; Enter letters “PQRS”; 7/PQRS/REC Open the manual record interface.
  • Page 17: Ir Remote Control Operations

    User Manual of Network Video Recorder 1.1 IR Remote Control Operations The NVR may also be controlled with the included IR remote control, shown in Figure 1. 3. Batteries (2× AAA) must be installed before operation. Figure 1. 3 Remote Control The keys on the remote control closely resemble the ones on the front panel.
  • Page 18 User Manual of Network Video Recorder Name Description REC Button Same as REC/SHOT button on front panel. PLAY Button Same as the PLAY/AUTO button on front panel. Reserved. INFO Button Same as the MAIN/SPOT/ZOOM- button on front panel. VOIP/MON Button Same as the MENU/WIPER button on front panel.
  • Page 19: Usb Mouse Operation

    User Manual of Network Video Recorder 1.2 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR. 2.
  • Page 20: Input Method Description

    User Manual of Network Video Recorder 1.3 Input Method Description Figure 1. 4 Soft Keyboard (1) Figure 1. 5 Soft Keyboard (2) Description of the buttons on the soft keyboard: Table 1. 5 Description of the Soft Keyboard Icons Icon Description Icon Description...
  • Page 21: Rear Panel

    User Manual of Network Video Recorder 1.4 Rear Panel Figure 1. 6 EI-6320-NIR3 Table 1. 6 Description of Rear Panel Interfaces Item Description VIDEO OUT BNC connector for video output. BNC connector for audio output. This connector is synchronized with CVBS AUDIO OUT CVBS video output.
  • Page 22 User Manual of Network Video Recorder Figure 1. 7 EI-6120 NIP-16 Table 1. 7 Description of Rear Panel Interfaces Item Description VIDEO OUT BNC connector for video output. BNC connector for audio output. This connector is synchronized with CVBS AUDIO OUT CVBS video output.
  • Page 23: Chapter 2 Getting Started

    User Manual of Network Video Recorder Chapter 2 Getting Started 2.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.
  • Page 24 User Manual of Network Video Recorder Do not press the POWER button again when the system is shutting down. Rebooting the NVR In the Shutdown menu, you can also reboot the NVR. Steps: 1. Enter the Shutdown menu by clicking Menu > Shutdown. 2.
  • Page 25: Using The Wizard For Basic Configuration

    User Manual of Network Video Recorder 2.2 Using the Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 2. Figure 2. 2 Start Wizard Interface Operating the Setup Wizard: 1.
  • Page 26 6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as shown in Figure 2. 5. EI-6320-NIR3 Figure 2. 5 Network Configuration 7. Click Next button after you configured the network parameters, which takes you to the HDD Management...
  • Page 27 User Manual of Network Video Recorder Figure 2. 6 HDD Management 8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 9. Click Next button. You enter the Adding IP Camera interface. 10.
  • Page 28 User Manual of Network Video Recorder 12. Click OK to complete the startup Setup Wizard.
  • Page 29: Adding And Connecting The Ip Cameras

    User Manual of Network Video Recorder 2.3 Adding and Connecting the IP Cameras 2.3.1 Adding the Online IP Cameras Purpose: The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.
  • Page 30 User Manual of Network Video Recorder Table 2. 1 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera. The camera is disconnected; you can The camera is connected. click the icon to get the exception information of camera.
  • Page 31 User Manual of Network Video Recorder Figure 2. 12 Main Menu 2. Repeat the step 3 and 4 of OPTION 1 to add the camera. Figure 2. 13 IP Camera Management Interface Table 2. 2 Explanation of the icons Icon Explanation Icon Explanation...
  • Page 32: Editing The Connected Ip Cameras And Configuring Customized Protocols

    User Manual of Network Video Recorder Figure 2. 14 Selecting Multiple Channels 2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras.
  • Page 33 User Manual of Network Video Recorder Figure 2. 16 Network Configuration of the Camera 2. You can edit the network information and the password of the camera. Figure 2. 17 Password Configuration of the Camera 3. Click Apply to save the settings and click OK to exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the...
  • Page 34 User Manual of Network Video Recorder Figure 2. 18 Protocol Management Interface There are 16 customized protocols provided in the system, you can edit the protocol name; and choose whether to enable the sub-stream. 2. Choose the protocol type of transmission and choose the transfer protocols. Before customizing the protocol for the network camera, you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream.
  • Page 35 User Manual of Network Video Recorder Figure 2. 19 Protocol Setting 3. Choose the protocols you just added to validate the connection of the network camera.
  • Page 36: Chapter 3 Live View

    User Manual of Network Video Recorder Chapter 3 Live View 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.
  • Page 37: Operations In Live View Mode

    User Manual of Network Video Recorder 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously. •...
  • Page 38: Using The Mouse In Live View

    User Manual of Network Video Recorder 3.2.2 Using the Mouse in Live View Table 3. 4 Mouse Operation in Live View Name Description Enter the main menu of the system by right clicking the mouse. Switch to the single full screen by choosing channel number from the dropdown list. Adjust the screen layout by choosing the corresponding icon.
  • Page 39: Quick Setting Toolbar In Live View Mode

    User Manual of Network Video Recorder • Main Monitor: Enter Main operation mode. In the live view mode of the main output monitor, the menu operation is not available while Aux output mode is enabled. 3.2.4 Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen.
  • Page 40 User Manual of Network Video Recorder Image Settings icon can be selected to enter the Image Settings menu. You can to set the image parameters according to the actual demand like brightness, contrast, saturation and hue. Figure 3. 4 Image Settings Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency.
  • Page 41 User Manual of Network Video Recorder Figure 3. 6 Information...
  • Page 42: Adjusting Live View Settings

    User Manual of Network Video Recorder 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Steps: 1.
  • Page 43 User Manual of Network Video Recorder 1) Select a View mode in , including 1/4/6/8/16/25/32/36-window division modes are supported. 2) Select the small window, and double-click on the channel number to display the channel on the window. You can click button to start live view for all the channels and click to stop all the live view.
  • Page 44: Channel-Zero Encoding

    User Manual of Network Video Recorder 3.4 Channel-zero Encoding Purpose: Sometimes you need to get a remote view of many channels in real time from web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality, channel-zero encoding is supported as an option for you.
  • Page 45: User Logout

    User Manual of Network Video Recorder 3.5 User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password tog in again. Steps: 1.
  • Page 46: Chapter 4 Ptz Controls

    User Manual of Network Video Recorder Chapter 4 PTZ Controls 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Before you start: Check that the PTZ and the NVR are connected properly through RS-485 interface.
  • Page 47: Setting Ptz Presets, Patrols & Patterns

    User Manual of Network Video Recorder 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place. Steps: 1.
  • Page 48: Calling Presets

    User Manual of Network Video Recorder 4.2.2 Calling Presets Purpose: This feature enables the camera to point to a specified position such as a window when an event takes place. Call preset in the PTZ setting interface: Steps: 1. Enter the PTZ Control interface. Menu>Camera>PTZ>More Settings 2.
  • Page 49 User Manual of Network Video Recorder on to the next key point. The key points are corresponding to the presets. The presets can be set following the steps above in Customizing Presets. Steps: 1. Enter the PTZ Control interface. Menu>Camera>PTZ>More Settings 2.
  • Page 50: Calling Patrols

    User Manual of Network Video Recorder Figure 4. 8 KeyPoints Deletion 4.2.4 Calling Patrols Purpose: Calling a patrol makes the PTZ to move according the predefined patrol path. Calling patrol in the PTZ setting interface: Steps: 1. In the PTZ setting interface. Menu>...
  • Page 51: Customizing Patterns

    User Manual of Network Video Recorder Figure 4. 10 PTZ Panel- Patrol 4.2.5 Customizing Patterns Purpose: Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement according to the predefined path. Steps: 1.
  • Page 52: Calling Patterns

    User Manual of Network Video Recorder 4.2.6 Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. Calling pattern in the PTZ setting interface Steps: 1. Enter the PTZ Control interface. Menu>Camera>PTZ>More Settings 2. Select the pattern number. 3.
  • Page 53: Ptz Control Panel

    User Manual of Network Video Recorder 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button. OPTION 2: In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon...
  • Page 54 User Manual of Network Video Recorder Icon Description Icon Description Icon Description Stop the patrol or Minimize windows Exit pattern movement...
  • Page 55: Chapter 5 Recording And Capture Settings

    User Manual of Network Video Recorder Chapter 5 Recording and Capture Settings 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1.
  • Page 56 User Manual of Network Video Recorder Figure 5. 3 Recording Parameters 2. Parameters Setting for Recording Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. • Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggered the recording at 10:00, if you set the pre-record time as 5 seconds, the camera records it at 9:59:55.
  • Page 57 User Manual of Network Video Recorder Figure 5. 4 Sub-stream Parameters Configure the parameters of the camera. Click Apply to save the settings. 4. Parameters Settings for Capture Select the Capture tab. Figure 5. 5 Capture Parameters Configure the parameters. Click Apply to save the settings.
  • Page 58: Configuring Recording/Capture Schedule

    User Manual of Network Video Recorder 5.2 Configuring Recording/Capture Schedule Purpose: Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to configure schedule for both recording and capture.
  • Page 59 User Manual of Network Video Recorder Figure 5. 7 Recording Schedule Interface You can click the button to set the accurate time of the schedule. II. To schedule an all-day recording, check the checkbox after the All Day item. Figure 5. 8 Edit Schedule III.
  • Page 60 User Manual of Network Video Recorder Figure 5. 10 Draw the Schedule Descriptions of the color icons are shown in the figure below. Figure 5. 11 Descriptions of the color icons Click the Apply button to validate the settings. 3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy.
  • Page 61: Configuring Motion Detection Recording And Capture

    User Manual of Network Video Recorder 5.3 Configuring Motion Detection Recording and Capture Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 62 User Manual of Network Video Recorder Figure 5. 15 Motion Detection Handling 5) Select the channels which you want the motion detection event to trigger recording. 6) Click Apply to save the settings. 7) Click OK to back to the upper level menu. 8) Exit the Motion Detection menu.
  • Page 63: Configuring Alarm Triggered Recording And Capture

    User Manual of Network Video Recorder 5.4 Configuring Alarm Triggered Recording and Capture Purpose: Follow the procedure to configure alarm triggered recording or capture. Steps: 1. Enter the Alarm setting interface. Menu> Configuration> Alarm Figure 5. 16 Alarm Settings 2. Click Alarm Input. Figure 5.
  • Page 64 User Manual of Network Video Recorder Figure 5. 18 Alarm Settings Choose the alarm triggered recording channel. Check the checkbox to select channel. Click Apply to save settings. Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.
  • Page 65: Manual Recording And Continuous Capture

    User Manual of Network Video Recorder 5.5 Manual Recording Continuous Capture Purpose: Follow the steps to set parameters for the manual recording and continuous capture. Using manual recording and continuous capture, you need to manually cancel the record and capture. The manual recording and manual continuous capture is prior to the scheduled recording and capture.
  • Page 66 User Manual of Network Video Recorder Green icon means that the channel is configured the capture schedule. After rebooting, all the continuous capture will be canceled.
  • Page 67: Configuring Holiday Recording And Capture

    User Manual of Network Video Recorder 5.6 Configuring Holiday Recording Capture Purpose: Follow the steps to configure the record or capture schedule on holiday for that year. You may want to have different plan for recording and capture on holiday. Steps: 1.
  • Page 68 User Manual of Network Video Recorder 6) Click OK to exit the Edit interface. 3. Enter Record/Capture Schedule settings interface to edit the holiday recording schedule. See Chapter 6.2 Configuring Recording/Capture Schedule.
  • Page 69: Configuring Redundant Recording And Capture

    User Manual of Network Video Recorder 5.7 Configuring Redundant Recording and Capture Purpose: Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. . Steps: 1.
  • Page 70 User Manual of Network Video Recorder Figure 5. 26 Record Parameters Select Camera you want to configure in the drop-down list. Check the checkbox of Redundant Record/Capture. Click OK to save settings and back to the upper level menu. Repeat the above steps for configuring other channels.
  • Page 71: Configuring Hdd Group For Recording And Capture

    User Manual of Network Video Recorder 5.8 Configuring HDD Group for Recording and Capture Purpose: You can group the HDDs and save the record files and captured pictures in certain HDD group. Steps: 1. Enter HDD setting interface. Menu>HDD Figure 5. 27 HDD General 2.
  • Page 72: Files Protection

    User Manual of Network Video Recorder 5.9 Files Protection Purpose: You can lock the recording files or set the HDD property to Read-only to protect the record files from being overwritten. 5.9.1 Locking the Recording Files Lock File when Playback Steps: 1.
  • Page 73 User Manual of Network Video Recorder Figure 5. 30 Locked File Management In the File Management interface, you can also click to change it to to unlock the file and the file is not protected.  Lock File when Export Steps: 1.
  • Page 74: Setting Hdd Property To Read-Only

    User Manual of Network Video Recorder 5. Protect the record files. 1) Find the record files you want to protect, and then click the icon which will turn to , indicating that the file is locked. The record files of which the recording is still not completed cannot be locked. 2) Click to change it to to unlock the file and the file is not protected.
  • Page 75 User Manual of Network Video Recorder 4. Click OK to save settings and back to the upper level menu.  You cannot save any files in a Read-only HDD. If you want to save files in the HDD, change the property to R/W.
  • Page 76: Chapter 6 Playback

    User Manual of Network Video Recorder Chapter 6 Playback 6.1 Playing Back Record Files 6.1.1 Playing Back by Channel Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Steps: Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar.
  • Page 77 User Manual of Network Video Recorder Pressing numerical buttons will switch playback to the corresponding channels during playback process. 2. Playback management. The toolbar in the bottom part of Playback interface can be used to control playing progress, as shown in Figure 6.
  • Page 78: Playing Back By Time

    User Manual of Network Video Recorder Button Operation Button Operation Button Operation Single-frame reverse play 30s forward 30s reverse Speed down Speed up Previous day Next day Scaling up/down the Process bar Video type bar time line Playback type / picture Full screen Exit 6.1.2 Playing Back by Time...
  • Page 79 User Manual of Network Video Recorder Figure 6. 6 Interface of Playback by Time Figure 6. 7 Toolbar of Playback by Time  The indicates the start/end time of the record.  About video type bar: represents normal recording (manual or schedule); represents event recording (motion, alarm, motion | alarm, motion &...
  • Page 80: Playing Back By Event Search

    User Manual of Network Video Recorder 6.1.3 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by restricting event type (e.g. alarm input and motion detection). Steps: 1. Enter the Playback interface. Menu>Playback 2.
  • Page 81 User Manual of Network Video Recorder Figure 6. 9 Search Result Bar (Motion) 5. Click button to play back the file. You can click the Back button to back to the search interface. Pre-play and post-play can be configured. 6. Playback interface. The toolbar in the bottom part of Playback interface can be used to control playing process.
  • Page 82: Playing Back By Tag

    User Manual of Network Video Recorder Figure 6. 11 Toolbar of Playback by Event  About video type bar: represents normal recording (manual or schedule); represents event recording (motion, alarm, motion | alarm, motion & alarm, VCA).  Playback progress bar: use the mouse to click any point of the progress bar to locate special frames. Table 6.
  • Page 83 User Manual of Network Video Recorder Figure 6. 12 Interface of Playback by Time Click button to add default tag. Click button to add customized tag and input tag name. Max. 64 tags can be added to a single video file. 3.
  • Page 84 User Manual of Network Video Recorder Figure 6. 14 Video Search by Tag 3. Click button to play back the file. You can click the Back button to back to the search interface. Pre-play and post-play can be configured. Figure 6. 15 Interface of Playback by Tag Figure 6.
  • Page 85: Smart Playback

    User Manual of Network Video Recorder  About video type bar: represents normal recording (manual or schedule); represents event recording (motion, alarm, motion | alarm, motion & alarm, VCA).  Playback progress bar: use the mouse to click any point of the progress bar to locate special frames. Table 6.
  • Page 86 User Manual of Network Video Recorder Steps: 1. Enter Playback interface. Menu>Playback 2. Select the Smart in the drop-down list on the top-left side. 3. Select a camera in the camera list and select a date in the calendar. 4. Click the on the playback control toolbar to enter Smart Search mode.
  • Page 87: Playing Back By System Logs

    User Manual of Network Video Recorder Figure 6. 19 Smart Playback Interface  The indicates the start/end time of the record.  About video type bar: represents normal recording (manual or schedule); represents event recording (motion, alarm, motion | alarm, motion & alarm, VCA); and represents the smart search result.
  • Page 88 User Manual of Network Video Recorder Figure 6. 20 System Log Search Interface 3. Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop up. Figure 6.
  • Page 89: Playing Back External File

    User Manual of Network Video Recorder Figure 6. 22 Interface of Playback by Log 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter Playback interface. Menu>Playback 2.
  • Page 90: Auxiliary Functions Of Playback

    User Manual of Network Video Recorder 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Steps: • Using a Mouse: Go to Playback interface.
  • Page 91: Reverse Playback Of Multi-Channel

    User Manual of Network Video Recorder 6.2.3 Reverse Playback of Multi-channel Purpose: You can play back record files of multi-channel reversely. Up to 16-ch (with 1280*720 resolution) simultaneous reverse playback is supported; up to 4-ch (with 1920*1080P resolution) simultaneous reverse playback is supported and up to 1-ch (with 2560*1920 resolution) reverse playback is supported.
  • Page 92: Picture Playback

    User Manual of Network Video Recorder 6.3 Picture Playback Purpose: Search and view captured pictures stored in HDD. Steps: 1. Enter Playback interface. Menu>Playback 2. Select the Picture in the drop-down list on the top-left side. Figure 6. 26 Interface of Playback by Picture 3.
  • Page 93 User Manual of Network Video Recorder 5. The toolbar in the bottom part of Playback interface can be used to control playing process. Figure 6. 28 Picture Playback Toolbar Table 6. 6 Detailed Explanation of Picture-playback Toolbar Button Function Button Function Button Function...
  • Page 94: Chapter 7 Backup

    User Manual of Network Video Recorder Chapter 7 Backup 7.1 Backing up Record Files 7.1.1 Backing up by Normal Video Search Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer and e-SATA HDD.
  • Page 95 User Manual of Network Video Recorder 4. Export. Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized: •...
  • Page 96 User Manual of Network Video Recorder 7. Check backup result. Choose the record file in Export interface and click button to check it. Backup using USB writer and SATA writer Steps: 1. Enter Export interface. Menu>Export>Normal 2. Set search condition and click Search button to enter the search result interface. Figure 7.
  • Page 97 User Manual of Network Video Recorder Figure 7. 8 Export by Normal Video Search using USB Writer 5. And then select to export the video and log files or the player to the backup device. Click OK to confirm. Figure 7. 9 Export Selection Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”.
  • Page 98 User Manual of Network Video Recorder The usages of eSATA HDD contain Record/Capture and Export. And changes in usage will take effective after rebooting the device. 2. Enter Export interface. Menu>Export>Normal Set search condition and click Search button to enter the search result interface. Figure 7.
  • Page 99: Backing Up By Event Search

    User Manual of Network Video Recorder Figure 7. 13 Export by Normal Video Search Using eSATA HDD 5. And then select to export the video and log files or the player to the backup device. Click OK to confirm. Figure 7. 14 Export Selection Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”.
  • Page 100 User Manual of Network Video Recorder or eSATA HDD. Quick Backup and Normal Backup are supported. Steps: 1. Enter Export interface. Menu>Export>Event 1) Select “Alarm Input” from the dropdown list of Event Type. 2) Select the alarm input No. and time. 3) Click Search button to enter the Search Result interface.
  • Page 101 User Manual of Network Video Recorder Figure 7. 18 Event Details Interface 3. Export. Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized: •...
  • Page 102: Backing Up Video Clips

    User Manual of Network Video Recorder Figure 7. 20 Export Finished 4. Check backup result. The Player player.exe will be exported automatically during record file export. 7.1.3 Backing up Video Clips Purpose: You may also select video clips to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD.
  • Page 103 User Manual of Network Video Recorder If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. You can also format USB flash drive or USB HDDs via the device. Figure 7.
  • Page 104: Backing Up Pictures

    User Manual of Network Video Recorder 7.2 Backing up Pictures  Backing up Captured Pictures When Playback Steps: 1. Enter Playback interface. Please refer to Chapter 6.1 Playing Back Record Files. 2. During playback, click the button to capture picture. 3.
  • Page 105 User Manual of Network Video Recorder Here we take USB flash drive as an example. For more backup devices, please refer to Chapter Backing up by Normal Video Search. Figure 7. 26 Result of Picture Search 3. Export. Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface.
  • Page 106: Managing Backup Devices

    User Manual of Network Video Recorder 7.3 Managing Backup Devices Management of USB flash drives, USB HDDs and eSATA HDDs Steps: 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface. At least one channel shall be selected.
  • Page 107 User Manual of Network Video Recorder If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. Figure 7. 30 USB Flash Drive Management Management of USB writers 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface.
  • Page 108 User Manual of Network Video Recorder Figure 7. 32 Result of Normal Video Search for Backup 3. Backup device management. Click Erase button if you want to erase the files from a re-writable CD/DVD.  There must be a re-writable CD/DVD when you make this operation. ...
  • Page 109: Hot Spare Device Backup

    User Manual of Network Video Recorder 7.4 Hot Spare Device Backup Purpose: Several devices, including NVR and HDVR, can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system.
  • Page 110: Setting Working Device

    User Manual of Network Video Recorder 7.4.2 Setting Working Device Steps: 1. Enter the Hot Spare settings interface. Menu > Configuration > Hot Spare 2. Set the Work Mode as Normal Mode (default). 3. Check the checkbox of Enable to enable the hot spare function. 4.
  • Page 111 User Manual of Network Video Recorder Figure 7. 37 Add Working Device 3. You can view the working status of the hot spare device on the Working Status list. When the working device works properly, the working status of the hot spare device is displayed as No record.
  • Page 112 User Manual of Network Video Recorder Figure 7. 40 Synchronizing...
  • Page 113: Chapter 8 Alarm Settings

    User Manual of Network Video Recorder Chapter 8 Alarm Settings 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion Figure 8. 1 Motion Detection Setup Interface 2.
  • Page 114 User Manual of Network Video Recorder 2) Choose one day of a week and up to eight time periods can be set within each day. 3) Click Apply to save the settings Time periods shall not be repeated or overlapped. Figure 8.
  • Page 115: Setting Sensor Alarms

    User Manual of Network Video Recorder 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. Figure 8.
  • Page 116 User Manual of Network Video Recorder Figure 8. 6 Set Arming Schedule of Alarm Input Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save the settings. Time periods shall not be repeated or overlapped. Repeat the above steps to set up arming schedule of other days of a week.
  • Page 117 User Manual of Network Video Recorder to copy the settings to them. Figure 8. 8 Copy Settings of Alarm Input...
  • Page 118: Detecting Video Loss Alarm

    User Manual of Network Video Recorder 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu>...
  • Page 119 User Manual of Network Video Recorder 5. Click the OK button to complete the video loss settings of the channel.
  • Page 120: Detecting Video Tampering Alarm

    User Manual of Network Video Recorder 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
  • Page 121 User Manual of Network Video Recorder Figure 8. 12 Set Arming Schedule of Video Tampering 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions). 5. Click the OK button to complete the video tampering settings of the channel.
  • Page 122: Detecting Vca Alarm

    User Manual of Network Video Recorder 8.5 Detecting VCA Alarm Purpose: The NVR can receive the VCA alarm sent by IP camera, and the VCA detection must be enabled and configured on the IP camera settings interface first. Refer to the user manual of IP camera for detailed instructions to set the VCA rules.
  • Page 123 User Manual of Network Video Recorder Time periods shall not be repeated or overlapped. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. 5.
  • Page 124: Handling Exceptions Alarm

    User Manual of Network Video Recorder 8.6 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD. • Network Disconnected: Disconnected network cable. •...
  • Page 125: Setting Alarm Response Actions

    User Manual of Network Video Recorder 8.7 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email. Event Hint Display When an event or exception happens, a hint can be displayed on the lower-left corner of live view image.
  • Page 126 User Manual of Network Video Recorder You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring. Audible Warning Trigger an audible beep when an alarm is detected. Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.
  • Page 127 User Manual of Network Video Recorder Figure 8. 19 Set Arming Schedule of Alarm Output 3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. Click the OK button to complete the video tampering settings of the alarm output No.
  • Page 128: Triggering Or Clearing Alarm Output Manually

    User Manual of Network Video Recorder 8.8 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface. Steps: Select the alarm output you want to trigger or clear and make related operations.
  • Page 129: Chapter 9 Network Settings

    1. Enter the Network Settings interface. Menu >Configuration>Network 2. Select the General tab. EI-6320-NIR3 Figure 9. 1 Network Settings Interface 3. In the General Settings interface, you can configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server.
  • Page 130 User Manual of Network Video Recorder Load Balance Mode: By using the same IP address and two NIC cards share the load of the total bandwidth, which enables the system to provide two Gigabit network capacity. Figure 9. 2 Net Fault-tolerance Working Mode...
  • Page 131: Configuring Advanced Settings

    User Manual of Network Video Recorder 9.2 Configuring Advanced Settings 9.2.1 Configuring PPPoE Settings Purpose: Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 9. 3. Figure 9.
  • Page 132 User Manual of Network Video Recorder Figure 9. 4 DDNS Settings Interface Check the DDNS checkbox to enable this feature. Select DDNS Type. Five different DDNS types are selectable: IPServer, DynDNS, PeanutHull, NO-IP and HiDDNS. • IPServer: Enter Server Address for IPServer. Figure 9.
  • Page 133 User Manual of Network Video Recorder 2) In the NVR Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com). 3) Enter the User Name and Password registered in the NO-IP website. Figure 9. 8 NO-IP Settings Interface •...
  • Page 134 User Manual of Network Video Recorder Figure 9. 11 Register the Device The device name can only contain the lower-case English letter, numeric and ‘-’; and it must start with the lower-case English letter and cannot end with ‘-’. Access the Device via Web Browser or Client Software After having successfully registered the device on the HiDDNS server, you can access your device via web browser or Client Software with the Device Domain Name (Device Name).
  • Page 135: Configuring Ntp Server

    User Manual of Network Video Recorder Click the Apply button to save and exit the interface. 9.2.3 Configuring NTP Server Purpose: A Network Time Protocol (NTP) Server can be configured on your NVR to ensure the accuracy of system date/time. Steps: 1.
  • Page 136: Configuring Remote Alarm Host

    User Manual of Network Video Recorder Figure 9. 14 SNMP Settings Interface 3. Check the SNMP checkbox to enable this feature. 4. Configure the following SNMP settings: • Trap Address: IP Address of SNMP host. • Trap Port: Port of SNMP host. 5.
  • Page 137: Configuring Multicast

    User Manual of Network Video Recorder 9.2.6 Configuring Multicast Purpose: The multicast can be configured to realize live view for more than 128 connections through network for the device. A multicast address spans the Class-D IP range of 224.0.0.0 to239.255.255.255. It is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255.
  • Page 138: Configuring Https Port

    User Manual of Network Video Recorder default HTTP port is 80. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the More Settings tab to enter the More Settings interface, as shown in Figure 9. 15. 3. Enter new Server Port and HTTP Port. Figure 9.
  • Page 139 User Manual of Network Video Recorder Figure 9. 19 HTTPS Settings OPTION 1: Create the self-signed certificate 1) Click the Create button to create the following dialog box. Figure 9. 20 Create Self-signed Certificate 2) Enter the country, host name/IP, validity and other information. 3) Click OK to save the settings.
  • Page 140: Configuring Email

    User Manual of Network Video Recorder 9.2.10 Configuring Email Purpose: The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed. Before configuring the Email settings, the NVR must be connected to a local area network (LAN) that maintains an SMTP mail server.
  • Page 141: Configuring Nat

    User Manual of Network Video Recorder SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com). SMTP Port No.: The SMTP port. The default TCP/IP port used for SMTP is 25. Enable SSL (optional): Click the checkbox to enable SSL if required by the SMTP server. Sender: The name of sender.
  • Page 142 User Manual of Network Video Recorder checkbox to enable UPnP™. 3. Check 4. Select the Mapping Type as Manual or Auto in the drop-down list. OPTION 1: Auto If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically.
  • Page 143 User Manual of Network Video Recorder You can click Refresh button to get the latest status of the port mapping. Figure 9. 27 UPnP™ Settings Finished-Manual  Manual Mapping If your router does not support the UPnP function, perform the following steps to map the port manually in an easy way.
  • Page 144: Configuring High-Speed Download

    User Manual of Network Video Recorder Each item should be corresponding with the device port, including server port, http port, RTSP port and https port. Figure 9. 29 Setting Virtual Server Item The above virtual server setting interface is for reference only, it may be different due to different router manufactures.
  • Page 145: Telnet Settings

    User Manual of Network Video Recorder 9.2.13 Telnet Settings Purpose: Telnet function provides an easy way to get access to the NVR. You can see the advanced information about the device by inputting command; as well the configuration can also be realized through telnet connection. Steps: 1.
  • Page 146: Checking Network Traffic

    User Manual of Network Video Recorder 9.3 Checking Network Traffic Purpose: You can check the network traffic to obtain real-time information of NVR such as linking status, MTU, sending/receiving rate, etc. Steps: 1. Enter the Network Traffic interface. Menu > Maintenance > Net Detect Figure 9.
  • Page 147: Configuring Network Detection

    User Manual of Network Video Recorder 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface. Menu >Maintenance>Net Detect 2.
  • Page 148: Checking The Network Status

    User Manual of Network Video Recorder Figure 9. 35 Export Network Packet 4. Click Export button to start exporting. 5. After the exporting is complete, click OK to finish the packet export in the popup attention box. Up to 1M data can be exported each time. 9.4.3 Checking the Network Status Purpose: You can also check the network status and quick set the network parameters in this interface.
  • Page 149: Checking Network Statistics

    User Manual of Network Video Recorder Figure 9. 37 Network Status Checking Result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters. 9.4.4 Checking Network Statistics Purpose: You can check the network status to obtain the real-time information of NVR.
  • Page 150: Chapter 10 Hdd Management

    User Manual of Network Video Recorder Chapter 10 HDD Management 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD. Figure 10.
  • Page 151 User Manual of Network Video Recorder Figure 10. 4 Status changes to Initializing Initializing the HDD will erase all data on it.
  • Page 152: Managing Network Hdd

    User Manual of Network Video Recorder 10.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Steps: Enter the HDD Information interface. Menu > HDD>General Figure 10. 5 HDD Information Interface Click the Add button to enter the Add NetHDD interface, as shown in Figure 10.
  • Page 153 User Manual of Network Video Recorder Figure 10. 7 Add NAS Disk • Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the available IP SAN disks. 3) Select the IP SAN disk from the list shown below. 4) Click the OK button to add the selected IP SAN disk.
  • Page 154: Managing Esata

    User Manual of Network Video Recorder 10.3 Managing eSATA Purpose: When there is an external eSATA device connected to NVR, you can configure eSATA for the use of Record/Capture or Export, and you can manage the eSATA in the NVR. Steps: Enter the Advanced Record Settings interface.
  • Page 155: Managing Hdd Group

    User Manual of Network Video Recorder 10.4 Managing HDD Group 10.4.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps: 1. Enter the Storage Mode interface. Menu >...
  • Page 156: Setting Hdd Property

    User Manual of Network Video Recorder Figure 10. 12 Local HDD Settings Interface 7. Select the Group number for the current HDD. The default group No. for each HDD is 1. 8. Click the OK button to confirm the settings. Figure 10.
  • Page 157 User Manual of Network Video Recorder Figure 10. 14 Set HDD Property 3. Set the HDD property to R/W, Read-only or Redundancy. 4. Click the OK button to save the settings and exit the interface. 5. In the HDD Information menu, the HDD property will be displayed in the list. At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and there is one HDD with R/W property.
  • Page 158: Configuring Quota Mode

    User Manual of Network Video Recorder 10.5 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files or captured pictures. Steps: 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2.
  • Page 159 User Manual of Network Video Recorder Figure 10. 17 Copy Settings to Other Camera(s) 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. 7.
  • Page 160: Configuring Disk Clone

    User Manual of Network Video Recorder 10.6 Configuring Disk Clone Purpose: If the S.M.A.R.T. detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD to an inserted eSATA disk manually. Refer to Chapter 12.8 HDD Detection for details of S.M.A.R.T detection. Before you start: An eSATA disk should be connected to the device.
  • Page 161 User Manual of Network Video Recorder 5. Click the Clone button and a message box pops up. Figure 10. 20 Message Box for Disk Clone 6. Click the Yes button to continue. You can check the clone progress in the HDD status. Figure 10.
  • Page 162: Checking Hdd Status

    User Manual of Network Video Recorder 10.7 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.
  • Page 163 User Manual of Network Video Recorder Figure 10. 23 View HDD Status (2)
  • Page 164: Hdd Detection

    User Manual of Network Video Recorder 10.8 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 165 User Manual of Network Video Recorder Figure 10. 25 Bad Sector Detection And you can click Error info button to see the detailed damage information. And you can also pause/resume or cancel the detection.
  • Page 166: Configuring Hdd Error Alarms

    User Manual of Network Video Recorder 10.9 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2. Select the Exception Type to HDD Error from the dropdown list. 3.
  • Page 167: Chapter 11 Camera Settings

    User Manual of Network Video Recorder Chapter 11 Camera Settings 11.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu > Camera > OSD 2.
  • Page 168: Configuring Privacy Mask

    User Manual of Network Video Recorder 11.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Steps: 1.
  • Page 169: Configuring Video Parameters

    User Manual of Network Video Recorder 11.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera >Image Figure 11. 4 Image Settings Interface 2. Select the camera to set image parameters. 3. You can click on the arrow to change the value of each parameter. 4.
  • Page 170: Chapter 12 Nvr Management And Maintenance

    User Manual of Network Video Recorder Chapter 12 NVR Management Maintenance 12.1 Viewing System Information 12.1.1 Viewing Device Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Device Info tab to enter the Device Information menu to view the device name, model, serial No. , firmware version and encode version, as shown in Figure 12.
  • Page 171: Viewing Alarm Information

    User Manual of Network Video Recorder 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Record tab to enter the Record Information menu to view the recording status and parameters of each camera, as shown in Figure 12. 3. Figure 12.
  • Page 172: Viewing Hdd Information

    User Manual of Network Video Recorder Figure 12. 5 Network Information Interface 12.1.6 Viewing HDD Information Steps: 1. Enter the System Information interface. Menu > Maintenance > System Info 2. Click the HDD tab to enter the HDD Information menu to view the HDD status, free space, property, etc., as shown in Figure 12.
  • Page 173: Searching & Export Log Files

    User Manual of Network Video Recorder 12.2 Searching & Export Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Steps: 1. Enter the Log Search interface. Menu >...
  • Page 174 User Manual of Network Video Recorder Up to 2000 log files can be displayed each time. 5. You can click the button of each log or double click it to view its detailed information, as shown in Figure 12. 9. And you can also click the button to view the related video files if available.
  • Page 175 User Manual of Network Video Recorder Steps: 1. Enter the Log Information interface. Menu> Maintenance> Log Information> Log Export 2. Click the Export All button. 3. Click the Export button to export all the log files to the external storage device.
  • Page 176: Importing/Exporting Ip Camera Info

    User Manual of Network Video Recorder 12.3 Importing/Exporting IP Camera Info Purpose: The information of added IP camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.
  • Page 177: Importing/Exporting Configuration Files

    User Manual of Network Video Recorder 12.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters. Steps: 1.
  • Page 178: Upgrading System

    User Manual of Network Video Recorder 12.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 12.5.1 Upgrading by Local Backup Device Steps: 1. Connect your NVR with a local backup device where the update firmware file is located. 2.
  • Page 179 User Manual of Network Video Recorder Menu >Maintenance>Upgrade 2. Click the FTP tab to enter the local upgrade interface, as shown in Figure 12. 13. Figure 12. 13 FTP Upgrade Interface 3. Enter the FTP Server Address in the text field. 4.
  • Page 180: Restoring Default Settings

    User Manual of Network Video Recorder 12.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 12. 14 Restore Factory Default 2. Click the OK button to restore the default settings. Except the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode, default route and server port), all other parameters of the device will be restored to factory default settings.
  • Page 181: Chapter 13 Others

    User Manual of Network Video Recorder Chapter 13 Others 13.1 Configuring RS-232 Serial Port Purpose: The RS-232 port can be used in two ways: • Parameters Configuration: Connect a PC to the NVR through the PC serial port. Device parameters can be configured by using software such as HyperTerminal.
  • Page 182: Configuring General Settings

    User Manual of Network Video Recorder 13.2 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Steps: 1. Enter the General Settings interface. Menu >Configuration> General 2.
  • Page 183 User Manual of Network Video Recorder • System Date: Select the system date. • System Time: Select the system time. • Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable. • Enable Wizard: Enable/disable the Wizard when the device starts up. •...
  • Page 184: Configuring Dst Settings

    User Manual of Network Video Recorder 13.3 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Choose DST Settings tab. Figure 13. 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.
  • Page 185: Configuring More Settings For Device Parameters

    User Manual of Network Video Recorder 13.4 Configuring More Settings for Device Parameters Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 13. 4 Figure 13.
  • Page 186: Managing User Accounts

    User Manual of Network Video Recorder 13.5 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is 12345. The Administrator has the permission to add and delete user and configure user parameters. 13.5.1 Adding a User Steps: 1.
  • Page 187 User Manual of Network Video Recorder Figure 13. 7 Added User Listed in User Management Interface 5. Select the user from the list and then click the button to enter the Permission settings interface, as shown in Figure 13. 8. Figure 13.
  • Page 188: Deleting A User

    User Manual of Network Video Recorder • Local Manual Operation: Locally starting/stopping manual recording, picture capturing and alarm output of the selected camera (s). • Remote Manual Operation: Remotely starting/stopping manual recording, picture capturing and alarm output of the selected camera (s). •...
  • Page 189 User Manual of Network Video Recorder Operator and Guest Admin Figure 13. 10 Edit User Interface 4. Edit the corresponding parameters. • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the new one in the text field of Password and Confirm.
  • Page 190: Appendix 189 Glossary

    User Manual of Network Video Recorder Appendix Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
  • Page 191: Troubleshooting

    User Manual of Network Video Recorder Troubleshooting  No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI connections. Connection cable is damaged. Input mode of the monitor is incorrect. Steps 1. Verify the device is connected with the monitor via HDMI or VGA cable. If not, please connect the device with the monitor and reboot.
  • Page 192 User Manual of Network Video Recorder Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status. Possible Reasons Network failure, and the NVR and IP camera lost connections. The configured parameters are incorrect when adding the IP camera. Insufficient bandwidth. Steps 1.
  • Page 193 User Manual of Network Video Recorder 4. Verify the switch is not flow control. Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control. If so, please turn it down. 5.
  • Page 194 User Manual of Network Video Recorder  Live view stuck when video output remotely via the Internet Explorer or platform software. Possible Reasons: a) Poor network between NVR and IP camera, and there exists packet loss during the transmission. b)Poor network between NVR and PC, and there exists packet loss during the transmission. c) The performances of hardware are not good enough, including CPU, memory, etc..
  • Page 195 User Manual of Network Video Recorder  When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low. Possible Reasons: a) Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible. b) The stream type is not set as “Video &...
  • Page 196 User Manual of Network Video Recorder Possible Reasons: a) The time setting of system is incorrect. b) The search condition is incorrect. c) The HDD is error or not detected. Steps: 1. Verify the system time setting is correct. Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct. 2.
  • Page 197: Summary Of Changes

    User Manual of Network Video Recorder Summary of Changes Version 3.1.0 Added Added 1. Support smart IP cameras connection, and VCA alarm and recording are supported. (Chapter 5.2 and Chapter 8.5) 2. Support transfer protocol selection when custom adding and editing IP cameras. (Chapter 2.3.1 and Chapter 2.3.2) 3.
  • Page 198 User Manual of Network Video Recorder...

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