Customer Support; Knowledge Base; User Forums - Dell Sonicwall Sonicpoint Ace Getting Started Manual

SonicPoint_ACe_GSG.book Page 36 Monday, September 29, 2014 5:23 PM

Customer support

Dell SonicWALL offers telephone, email and Web-based
support to customers who have a valid Warranty or who
purchased a Support Contract. Review our Warranty Support
Policy for product coverage. Dell SonicWALL also offers a full
range of consulting services to meet your needs, from our
innovative implementation services to traditional statement
of work-based services.
For further information, visit:
https://support.software.dell.com/

Knowledge base

The Knowledge Base allows users to search for Dell SonicWALL
documents based on the following types of search tools:
• Browse
• Search for keywords
• Full-text search
36 |
For further information, visit:
http://www.sonicwall.com/us/en/support/2213.html

User forums

The Dell SonicWALL User Forums are a resource that provide
users the ability to communicate and discuss a variety of
security and appliance subject matters. The following
categories are available for users:
• Content Security Manager topics
• Continuous Data Protection topics
• Email Security topics
• Firewall topics
• Network Anti-Virus topics
• Security Services and Content Filtering topics
• Dell SonicWALL GMS and Viewpoint topics
• SonicPoint and Wireless topics
• SSL VPN topics
• TZ 210 / Wireless WAN - 3G Capability topics