Summary of Contents for JohnsonFit Matrix Retail A30
Page 1
Issue date 2017-2-20 Edition Doc No. SM-TM-AF-009 JOHNSON Revision Edition time Page date A30/A50 Service manual Approval Review Editor Kyle.Schweitzer Alex Tang Dora Feng...
Page 2
Matrix Retail A30 Matrix Retail A50 Resistance System Internal ECB Induction Brake Handle Bar Type Stationary Stationary Frame DA Arm - foam wrapped DA Arm Power Supply Yes (9 ft / 2.75m) Yes (8 ft / 2.44m)
CHAPTER 3: Troubleshooting 3.3.1 TROUBLESHOOTING – CONSOLE DOES NOT LIGHT UP Symptom: No power to the console. Solution: 1. Check the connection of the console cable at the console. Unplug the console cable from console, and use a multi-meter to check the voltage through the console cable. Normally it should be 12VDC between pin1 &...
CHAPTER 3: Troubleshooting 3.3.2 TROUBLESHOOTING- No Console Response Symptom: The power is on, the console lights up, and a program can be started, but there is no control over the program. Solution: Enter into Engineering Mode and make sure that the Machine Type is set correctly. 3.3.3 TROUBLESHOOTING- System Will Not Boot Symptom: System Will Not Boot...
Page 16
CHAPTER 3: Troubleshooting 3.3.5 TROUBLESHOOTING – No RPM Display Symptom: No RPM shown on the console. Solution: 1. Bad connection between the console cable and the console: re-connect the console wire. 2. Speed sensor wire defective: Check the gap between the speed sensor and magnet on pulley. It is normal within 5mm (Fig A).Adjust the gap if it is too large.
CHAPTER 3: Troubleshooting 3.3.6 TROUBLESHOOTING – NO RESISTANCE OR INCORRECT RESISTANCE Symptom: 1. The resistance cannot be adjusted during exercise. 2. The resistance is reverse or much too heavy. Solution (For A30): 1. Turn on the console and check the ECB motor. In resistance level 1, the head of steel rope directs to top right side (around 45 degree).
Page 18
CHAPTER 3: Troubleshooting 3.3.6 TROUBLESHOOTING – No Resistance Or Incorrect Resistance B) If the ECB motor can move, the resistance can be adjusted. If the resistance is still too heavy, check the gap between orange block and the bottom. It should be within 1-2 mm. If the gap is larger than 1-2 mm, the resistance will be heavier than normal.
Page 19
CHAPTER 3: Troubleshooting Solution (For A50): 1. Check the power resistor wire connection between the power resistor and LCB (fig-1) 2. Check the Connection wire between consoles to LCB. Try to plug off and plug on connector (Page 13 ,CN2 ) 3.
3.3.7 TROUBLESHOOTING-Heart Rate Function Issues Symptom: Heart Rate Function Does Not Work or is Reading Incorrectly Solution: 1. The heart rate grips are not connected properly or are defective. With a multi-meter set for DC voltage, place one terminal on each of the HR grip plates. The HR grip should give a voltage reading of between 0.5 and 2.0VDC.
Page 21
3.3.8 TROUBLESHOOTING- Pedals Slipping/Belt Replacement Symptom: Pedals Slipping or Belt Replacement Reason: 1. The belt tension is not high enough; 2. The one way bearing is damaged. Solution: 1. Remove the shrouds and check the belt tension. Tighten the drive belt tension if needed by moving the spring tension clip to another hole.
Page 22
CHAPTER 3: Troubleshooting 3.3.9 TROUBLESHOOTING- Knocking or Creaking Noise Symptom: Knocking or Creaking Noise Solution: a. Hardware not tight or missing. -Inspect the unit and check for any loose hardware. Pay special attention to areas where arms meet. Tighten hardware where found. b.
CHAPTER 3: Troubleshooting 3.3.10 TROUBLESHOOTING- handlebar keypad failure 1) Symptom: No response from handlebar keypad, or stuck buttons. Solution: 1. Disconnect handlebar keypad connection wire from back of console, and then press any button of console. If console display normal, this is handlebar keypad problem. a.
CHAPTER 4: Part Replacement Guide 4.1 CONSOLE REPLACEMENT 1) Remove the 4 screws holding the console back cover to the frame (Figure A). 2) Remove the 4 screws holding the Console to the frame (Figure B). 3) Disconnect all connections from the console and remove the console from console mast. (Figure C) FIGURE A FIGURE B FIGURE C...
CHAPTER 4: Part Replacement Guide 4.2 HEART RATE GRIP REPLACEMENT 1. Remove 3 screws from the heart rate grip. 2. Separate the covers and disconnect all wires.
CHAPTER 4: Part Replacement Guide 4.3 UPPER HANDLEBAR REPLACEMENT 1. Lift up on the cap by handlebar pivot joint(Figure A) Figure A 2. Loosen the two sets screws, then you can pull the handle bar out of pivot joint.( Figure B) Figure B...
CHAPTER 4: Part Replacement Guide 4.4 LOWER HANDLEBAR REPLACEMENT 1. Remove bolt from the pivot joint which is marked “1”, and remove the cap marked “2” (Figure A) Figure A 2. Remove cap, bolt and screws to take off the Lower handlebar (Figure B) Figure B...
CHAPTER 4: Part Replacement Guide 4.5 PEDAL ARM SET REPLACEMENT 1. Remove the following—lower handlebar (see section 4.4). 2. Remove the bolt shown in Fig A, remove the pedal arm. Figure A...
CHAPTER 4: Part Replacement Guide 4.6 CONSOLE MAST COVERS REPLACEMENT 1. Remove the 4 screws which fix the front cover. 2 in front and 2 in rear.(Figure A&B) Figure A Figure B 2. Remove the 2 screws of the two side of rear cover to remove it(Figure C) 3.
CHAPTER 4: Part Replacement Guide 4.7 CONSOLE MAST REPLACEMENT 1. Remove the following: --console (section 4.1) --console mast covers (section 4.6) 2. Remove the 4 bolts in front and rear. (Figure A&B) Figure A Figure B 3. Pull off the console mast , guide the console wires to protect from damage. (Figure D) Figure C...
CHAPTER 4: Part Replacement Guide 4.8 LINK ARM REPLACEMENT 1. Remove the pedal arm (see section4.5) 2. Remove the plastic cover (Figure A), then remove the link arm bolt (Figure B). 3. Remove the bolt which fix the link arm and connected tube.(Figure C&D) Then remove the link arm. Notes: torque for the link arm bolt is 800kgf.cm.
CHAPTER 4: Part Replacement Guide 4.9 CRANK REPLACEMENT 1. Remove the link arm(see section4.8) 2. After remove the link arm, you can see the crank. Remove the nut and screws to remove the plastic cover of the crank. (Figure A) 3.
CHAPTER 4: Part Replacement Guide 4.10 FRONT COVER REPLACEMENT 1. Remove the console mast covers( section4.6). 2. Remove the two screws to take off the front cover. (Figure A) 3. Reverse steps to replace front cover. Figure A...
CHAPTER 4: Part Replacement Guide 4.11 SIDE COVER REPLACEMENT Remove the following: --console mast covers (see section4.6) --Front cover (see section4.10) --crank arms (see section4.9) 2. Remove the 9 screws which fix the side cover. 3. Remove the 2 screws as Fig B. 4.
Page 35
CHAPTER 4: Part Replacement Guide 4.12 LCB AND ECB MOTOR REPLACEMENT 1. Remove the following: --console (section4.1) --console mast covers (section4.6) 2. Remove the 2 screws to replace LCB. (Fig A) 3. Remove the 4 screws to replace the ECB motor (Fig B). Figure A Figure B Note:...
CHAPTER 4: Part Replacement Guide 4.13 ELEVATION MOTOR REPLACEMENT 1. Remove the following: --console (section4.1) --console mast covers (section4.6) 2. Remove 4 bolts, except H38, the torque of other bolts should be 500kgf.cm, Fig A&B &C. Figure A & B & C 3.