Pioneer VSX-9120TXH-K Software Manual page 26

Troubleshooting
As you use the Advanced MCACC application, errors can occur for a variety of reasons, such as
incompatibilities with other applications and the current configuration of your PC. If an error occurs, refer to
the troubleshooting points below.
If the trouble cannot be rectified even after checking the points listed below, ask the Pioneer Customer
Support Division (USA) or Customer Satisfaction Department (Canada).
Pioneer Electronics (USA) Inc.
Customer Support Division
Pioneer Electronics of Canada, Inc.
Customer Satisfaction Department
The application is unstable, or does not work normally
Cause:
If your PC does not meet the requirements for using this application, the
application can be unstable, very slow, or freeze up.
Check to be sure that your PC meets the requirements for using this application.
cannot use this application unless your PC meets all of the requirements.
Advanced MCACC cannot be installed
Cause 1:
An error message may appear if there are not enough system resources
available.
If an error message like the one shown below appears, re-start the PC, then start the installer
(PioneerAdvancedMCACC_e_ver_*_*.exe) with no other applications active.
Cause 2:
Installation of Advanced MCACC may fail because of incompatibilities with
other applications.
Try the following, in the order indicated.
1) If there are any other applications active, exit the other applications and try starting the installer
(PioneerAdvancedMCACC_e_ver_*_*.exe) again.
2) If that does not work, try restarting your PC, and starting the installer
(PioneerAdvancedMCACC_e_ver_*_*.exe) with no other applications active.
TEL: 800-421-1404
TEL: 1-877-283-5901
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(See page 2.) You