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BLAUPUNKT
Warranty Information
1 Year Limited Manufacturer Warranty -
BLAUPUNKT warrants to the original retail purchaser of this product that should this product have any
defect, under normal conditions, such defect(s) will be repaired or replaced with new or reconditioned
product (at the Company's option) without charge for parts and repair labor.
If said product is out of stock, BLAUPUNKThas the option to replace it with a similar product or issue a refund
at our discretion. This warranty only covers manufacturer defects and must be returned to company in
original condition.
Proof of Purchase is required. This Warranty does not cover the costs incurred for installation, removal,
product damages (i.e. discs, tapes, etc.) or reinstallaL
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the product.
This warranty is void if company deems the unit to have been damaged through modification, improper
installation, negligence, misuse, or tampering with the Serial number and/or bar code of the unit. This
warranty is a limited warranty for repair/replacement of product if it falls under the above conditions.
BLAUPUNKT is never responsible for more than the purchase price of the product.
BLAUPUNKT encourages customers to contact the retailer first and only then contact BLAUPUNKT for
warranty support.
Customer is responsible for shipping the product to us; we cover shipping back to the customer.
Please visit our F.A.Q section where you will find answers to most of your questions at www.ematic.com You
can also reach a customer service representative by calling: 1-888-968-1985. We are open Monday- Friday
9AM-5PM PST except weekends and major Holidays. BLAUPUNKT strongly urges customers to email their
inquiry before calling as this will enable us to better assist you. Our email address is:
customerservice@ematic.com make sure to include the model number and brief description of the problem
you are encountering.
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