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Citadel TouchStar TS3000 User Manual

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TouchStar
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TS3000/TS4000

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Summary of Contents for Citadel TouchStar TS3000

  • Page 1 ™ TouchStar User Manual TS3000/TS4000...
  • Page 2 ™ TouchStar User Manual TS3000/TS4000...
  • Page 3 Citadel Computer Corporation’s sole obligation under this warranty shall be limited to repair or replace, at its option and at Citadel’s facilities, all or any portion of any System which within two years after delivery to the original purchaser, is returned and demonstrated to be defective.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS 1 INTRODUCTION ................ 5 TouchStar Information Systems Overview ......5 TS3000 ................. 5 TS4000 ................. 6 Front Panel ................. 6 Rear Panel ................6 Internal Configuration ............. 7 CPU and Memory ............7 System Software ............8 Network Interface Card and Software .....
  • Page 5 TABLE OF CONTENTS Installing the DOS Operating System ......21 Loading DOS Applications ..........22 FLASH Disk ..............22 Floppy Disk ..............22 Downloading from the Network ......22 Logging On to the Network .......... 22 Terminal Emulation .............. 22 The Touchscreen Subsystem and Touch-based Operation ..

  • Page 6: Introduction

    INTRODUCTION ________________________ TOUCHSTAR INFORMATION SYSTEMS OVERVIEW Citadel’s TouchStar Information Systems are PC-compatible computers ruggedized to withstand the physical shock, vibra- tion and temperature extremes of harsh industrial or commer- cial environments. All TouchStar systems provide a touchscreen, full VGA display (either electroluminescent or LCD), multiple network options and full I/O capability.

  • Page 7: Ts4000

    1 - INTRODUCTION TS4000 The TS4000 is designed for vehicular-mounted applications such as on forklifts, hostlers and motorized pallets. It is pow- ered from the vehicle’s electrical system (battery) through a power converter. It uses a 2.4GHz spread-spectrum radio link to communicate with (RF) network access points hard-wired into the LAN.

  • Page 8: Internal Configuration

    INTRODUCTION - 1 Figure 2. Rear Panel Internal Configuration Figure 3 depicts the block diagram of the TouchStar system. Each of the blocks are described briefly below. FLASH Memory (Disk Drive) 16MB 12MB 486SLC2-25/50 DRAM System Memory 256K x 8 FLASH BIOS and Setup Figure 3.

  • Page 9: System Software

    1 - INTRODUCTION supplied as 4MB, 8MB, 12MB or 16MB of dynamic RAM (DRAM). The specific memory configuration is determined at the time the system is ordered. • System Software A 256Kx8 flash device contains the System BIOS, the Video BIOS, and a Setup Utility.

  • Page 10: Ts4000

    INTRODUCTION - 1 Figure 4. TS3000 System and Accessories (Mounting brackets not shown) • TS4000 The TS4000 is supplied with the TouchStar computer itself, a vehicle mounting bracket, DC power converter, vehicular electrical system access cord, antenna, this manual, and Touchscreen-based programming references.
  • Page 11 TS3000/TS4000 TouchStar Systems User Manual...

  • Page 12: Installation And Maintenance

    If you require specific instruc- tions for a particular make and model forklift, hostler, or motorized pallet, please contact Citadel’s factory. TS3000/TS4000 TouchStar Systems User Manual...

  • Page 13: Ts4000 Physical Installation

    2 - INSTALLATION & MAINTENANCE • TS4000 Physical Installation The mounting bracket should be located so that the TS4000 touchscreen is clearly visible, easily accessible and easily operated. Also, make sure that the intended mounting location provides adequate access for cables to the rear panel (bottom) of the TS4000.

  • Page 14: Network Connections

    INSTALLATION & MAINTENANCE - 2 NETWORK CONNECTIONS The TouchStar is factory-equipped with a network interface card (NIC) and the appropriate network software for communi- cating with the network. The physical network connection requirements for hard-wired and wireless operation are pro- vided below.

  • Page 15: Connecting External/Optional Equipment

    For detailed infor- mation regarding the planning of a wireless network, please contact Citadel directly. CONNECTING EXTERNAL/OPTIONAL EQUIPMENT With the exception of the antenna connection for wireless operation, all connections to the TouchStar system are made via connectors on the rear panel.

  • Page 16: Enhanced Parallel Port - Lpt1

    INSTALLATION & MAINTENANCE - 2 LPT1 – Enhanced Parallel Port The LPT1 printer port is an enhanced parallel port with a 25-pin (DB25) female connector. It provides bi-directional data commu- nications. Line printers and floppy drives are connected to the TouchStar via this parallel port.

  • Page 17: Serial Communication Ports

    2 - INSTALLATION & MAINTENANCE Serial Communication Ports The TouchStar provides two serial ports, labeled COM1 and COM2. These ports are used to connect devices such as serial printers, a mouse, an external modem, or to make a serial network connection. If factory configured to do so, either serial communication port can also support a serial bar code scanner.

  • Page 18: Keyboard Port

    INSTALLATION & MAINTENANCE - 2 Keyboard Port The keyboard connector is a IBM PS/2 standard, 6-pin mini- DIN connector. This connector accepts an optional traditional ASCII keyboard. Wedge-type barcode scanners should be connected to this port; the (optional) keyboard should then be plugged into the barcode scanner.

  • Page 19: Antenna Connector

    2 - INSTALLATION & MAINTENANCE PCMCIA cards are inserted into Slot 0 (lower) or Slot 1 (upper) on the rear panel by holding the card with the connector facing toward the slot and sliding the card into the slot until firmly seated.

  • Page 20: Basic Operation

    BASIC OPERATION ___________________________ POWER-UP Before powering up the TouchStar for the first time, be sure it is securely mounted, that all cable connections have been made, and that the DC power cable is securely attached to the DC connector on the rear panel. The TouchStar computers do not have an ON/OFF switch.

  • Page 21: Reboot

    3 - BASIC OPERATION REBOOT If the system freezes or locks up during normal operation, the system can be reset by performing a reboot. The type of reboot will depend upon the desired state of the TouchStar system. Perform a warm boot when you •...

  • Page 22: Operating Modes And Environments

    Appendix B, System Reference. To install a DOS operating system using floppy disk drive, perform the following procedure. Please note that the floppy drive must be specially modified by CITADEL to operate with the TouchStar system. Please contact CITADEL COMPUTER directly.

  • Page 23: Loading Dos Applications

    3 - BASIC OPERATION • Loading DOS Applications FLASH Disk Standard DOS applications can be developed and tested on a floppy or hard disk and then conveniently moved onto the FLASH disk. The FLASH disk can be loaded with DOS or another suitable operating system to serve as the system boot device.

  • Page 24: Touchscreen Components

    BASIC OPERATION - 3 These components – the touch frame, and touch controller firmware – combined with specific touch-based programming techniques, allow touch-based applications to be implemented on the TouchStar system. Touchscreen Components • Touch Frame and Protective Bezel The touch frame is a screen overlay mounted on top of the TouchStar’s video display.

  • Page 25: Main Application Program

    3 - BASIC OPERATION For GUI applications, a “mouse-like” touch driver is in- stalled allowing standard applications to be executed. However, for optimum ease of use, applications should: • use only one button • avoid double-clicks whenever possible • keep touch targets large (for example, scroll bars are very difficult to see) With these provisions, applications can be developed using standard tools and practices including Visual C++, Visual...

  • Page 26: Touch Library

    BASIC OPERATION - 3 When writing touch-based applications, it is important to provide visual feedback to the user that their input has been accepted. Without some form of feedback, it is easily assumed that the system is not functioning properly. Reversing the touched icon or “zooming”...
  • Page 27 TS3000/TS4000 TouchStar Systems User Manual...

  • Page 28: Equipment Returns

    APPENDIX___________________________________ TROUBLESHOOTING, TECHNICAL SUPPORT & EQUIPMENT RETURNS This chapter provides a checklist of common problems and their potential solutions. Initial Checklist Perform an initial check of the TouchStar unit as follows: 1. Check the unit for any signs of exterior damage. 2.
  • Page 29 A - TROUBLESHOOTING… Touchscreen Does Not Possible Causes and Respond Solutions The video display appears to The touchscreen drivers did be working properly, how- not load, the touchscreen ever, touching the screen may be disconnected or does not cause anything to defective.
  • Page 30 TROUBLESHOOTING… - A Modem Card Does Not Possible Causes and Work Solutions With a PCMCIA modem card Check to be sure the modem installed in one of the slots, card is firmly seated in the the TouchStar does not PCMCIA slot. Check the receive a dial tone.

  • Page 31: Technical Support

    Citadel, specific instructions and a Return Material Authorization will be provided. If instructed to return the unit to Citadel for repair, pack the unit securely to prevent damage in transit. In addition to the unit, include the following in the package: •...

  • Page 32: Appendix B - System Reference

    APPENDIX____________________________________ SYSTEM REFERENCE The TouchStar main circuit board assembly contains the central processing unit (CPU), DRAM, and 2MB of Flash-ROM config- ured as a DOS device. The TouchStar is configured with a 486SLC2-25/50 processor. This CPU is driven by a 50MHz clock signal from the main timer circuits.

  • Page 33: System Memory Configuration

    B - SYSTEM REFERENCE System Memory Configuration The TouchStar system memory can be configured with 4, 8, 12, or 16 MB of dynamic random access memory (DRAM). The DRAM is implemented in two SIMMs (single in-line memory modules) that plug in to sockets on the motherboard. Each SIMM socket can hold either a single- or dual-bank SIMM containing 1, 2, 4, 8 or 16 MB.

  • Page 34: Flash Drives

    SYSTEM REFERENCE - B completed. Alternatively, the port sequence can occur during an interrupt service routine before re-enabling interrupts. If these precautions are not observed, an interrupt service routine could potentially intervene between the output to port 70 and the subsequent I/O to port 71 , overwriting the port 70 value.

  • Page 35: Real-Time Clock

    An on-board, socket-mounted, Rayovac FB2325 H2 six volt battery operates the clock and maintains RAM amount, video adapter type and I/O device configuration information when external electrical power is removed from the system. Citadel recommends replacing the battery every 10 years. Interrupt Controller Hardware-level interrupts are used to support several of the TouchStar system’s on-board I/O functions.

  • Page 36: Dma Controller

    SYSTEM REFERENCE - B Interrupt Level Function Parity IRQ0 Counter/Timer (18.2 fps) IRQ1 Keyboard IRQ2 Slaved from IRQ8 - IRQ15 IRQ3 COM2/COM4 IRQ4 COM1/COM3 IRQ5 unassigned IRQ6 Floppy disk IRQ7 Parallel port IRQ8 Real-time clock (RTC) IRQ9 Touchscreen, slaved to IRQ2 in software IRQ10 unassigned IRQ11...

  • Page 37: Programmable Interval Timer

    B - SYSTEM REFERENCE Channel I/O Address Description DMA0 - 00F DMA1 - ODF I/O addresses 080H - 080FH are occupied by the DMA page registers. DMA2 DMA2 is occupied by the on-board floppy disk controller. DMA3 Provides the cascade interconnec- tion for the two DMA devices, thereby maintaining IBM AT compatibility.

  • Page 38: Pcmcia Slots

    SYSTEM REFERENCE - B Each counter can be programmed to operate in any of the six modes shown in Table 5. It should be noted that modes 1 and 5 do not have external hardware trigger signals. Mode Function Interrupt on terminal count Hardware-retriggerable one-shot Rate generator Squarewave generator...

  • Page 39: Audible Indicator

    B - SYSTEM REFERENCE Audible Indicator The TouchStar is equipped with an audio beeper capable of producing tones at output levels of 95dBA at one foot. This can be used to alert the system operator to error conditions, ac- knowledge data entry or to provide other (audible) feedback. TS3000/TS4000 TouchStar Systems User Manual...

  • Page 40: Appendix C - Specifications

    APPENDIX___________________________________ SPECIFICATIONS 486SLC2-25/50 (50MHz) Fully PC-compatible, industry-standard Operating System Compatibility software environment MS-DOS, Version 3.3 through 6.22 Windows, Version 3.1 Windows for Workgroups 3.11 VRTX Real-Time System, etc. 4, 8, 12, and 16 MB System Memory Ethernet; 10Mbps Supported Network Interfaces Token Ring;...
  • Page 41 C - SPECIFICATIONS PCMCIA Slots Slot A Type PCMCIA V2 Compatibility Type II; Slot A can be used alone or with Slot B while using Type II devices. Type III; Slot A must be used alone while using Type III devices; do not use Slot B Slot B Type...
  • Page 42 SPECIFICATIONS - C Touchscreen Controller Height 9.47" (24.05 cm) Width 11.78" (29.92 cm) Depth 0.36" (0.91 cm) Scan Rate 45 scans/second; typical Reporting Modes Scan/coordinate Operating Modes Enter Point; Tracking; Continuous; Exit Point; Add Exit Point (modifier) Input Power Requirements +12VDC ±0.5VDC TouchStar 1500mA maximum...
  • Page 43 TS3000/TS4000 TouchStar Systems User Manual...
  • Page 44 29 Armory Road Milford, NH 03055 TEL: (603) 672-5500 FAX: (603) 672-5590 www.citadelcomputer.com...

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