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If you
Possible Causes and/or Recommended Solutions
experience
The refrigerator is
Refrigerator noise has been reduced over the years. Due to this reduction in operating noise, you may notice unfamiliar
noisy
noises that are normal. Following are some normal sounds with an explanation:
Buzzing - heard when the water valve opens to fill the ice maker
Clicking/Snapping - valves opening or closing
Pulsating - fans/compressor adjusting to optimize performance
Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during defrost cycle
Popping - contraction/expansion of inside walls, especially during initial cool-down
Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.
The door will not
The door is blocked open - Move food packages away from door. Push bin or shelf back in the correct position. Make
close completely
sure the crisper cover is fully pushed in, so that the back rests on the supports.
The door is
Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with
difficult to open
soft cloth.
Temperature is too
New Installation - Allow 24 hours following installation for the refrigerator to cool completely.
warm
Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door openings and
keep doors fully closed.
A large amount of warm food has been recently added - Allow several hours for refrigerator to return to normal
temperature.
Check that the Temperature Control(s) are set correctly for the surrounding conditions - Adjust the controls to
one setting colder. Check temperature in 24 hours. See "Using the Control(s)."
There is interior
Humid room - Contributes to moisture buildup in the refrigerator.
moisture buildup
Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door openings
NOTE: Some
and keep door fully closed.
moisture buildup
is normal.
The ice maker is
The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water shutoff valve
not producing ice
fully open.
or not enough ice
A kink in the line can reduce water flow - Straighten the water source line.
Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is in the ON
position.
New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full ice
production.
Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure -
See "Water Supply Requirements."
The ice cubes are
The water valve is not completely open - Turn the water shutoff valve fully open.
hollow or small
A kink in the line can reduce water flow - Straighten the water source line.
NOTE: This is an
A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure -
indication of low
See "Water Supply Requirements."
water pressure.
If questions regarding water pressure remain, call a licensed, qualified plumber.
Off-taste, odor or
New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the ice storage
gray color in the
bin. Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice produced.
ice
Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new
ice.
Food odor transferring to ice - Use airtight, moisture proof packaging to store food.
There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the minerals.
5
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