Royal WS10 Operation Manual page 7

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TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
In the event you are unable to obtain a replacement product from your retailer,
please do the following:
1. Send a copy of your original sales receipt showing original purchase date
along with your mailing address and a note describing the nature of the
problem to:
Do Not Return the Product to This Address!
2. You will receive a return authorization number within 7-10 business days
from the date your return request is received if it is determined that there
is a basis for a replacement product. The return authorization form you
receive will list the return procedures, applicable charges, if any, and the
correct shipping address for the returned product.
For questions on use of this product call 1-800-272-6229 Monday through Friday
between the hours of 8:30AM and 5:00PM EST. You can also email Royal at
hotline@royal.com. Allow two to three weeks for email response.
Royal Consumer Warranty Processing
PO Box 161
Jamison, PA 18929-0161
PRODUCT SUPPORT HOTLINE:
6

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