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Summary of Contents for Vivitek NovoDS
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Page 1: Quick Start Guide
Quick Start Guide May 2017... - Page 2 Outline Understand The Hardware Plan Your Deployment Understand The Software Try Your First Playlist Troubleshoot Connection Issues...
- Page 3 Understand NovoDS Hardware Signage Display • Connect to a USB mouse for configuration, or, • Connect to a touch-panel LCD screen for a Kiosk HDMI • Ethernet port • Built-in WiFi • Please use the enclosed power adaptor in the product package How-to Video: “Device Installation &...
- Page 4 Understand NovoDS Hardware Signage Display • Connect to a USB mouse for configuration, or • Connect to a touch-panel LCD screen for a Kiosk HDMI • RS232 • Audio Out: connect to external • Ethernet port (the preferred sound systems network connection) •...
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Page 5: Home Screen
Home Screen Network IP address (After being unboxed, the device is running in WiFi hotspot mode.) Device firmware version • Configuration Buttons (You may upgrade to the latest version for new features and improved performance.) How-to Video: “Device Settings” at https://youtu.be/eEf377m6Ock... - Page 6 Plan Your Deployment NovoDS/NovoDS4K can be deployed in 2 modes: • Network mode: majority of users use this mode, where both content refresh and device management can be done over network. • Standard-alone mode: the device is running by itself without any network connection, and the content is refreshed manually using a microSD card.
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Page 7: Connect To Your Network
Connect to Your Network If you decide to deploy NovoDS/NovoDS4k in To enable successful operations of a NovoDS/NovoDS4K network mode, you can connect it to your device, the following ports should NOT be blocked by your network’s firewall. network via WiFi or Ethernet. - Page 8 Application Playlist creation, schedule and device NovoDS Studio Windows & MAC novods.vivitekusa.com management This full-feature NovoDS simulation App is NovoDS Simulator Android typically used to preview your playlist before publishing it to an actual NovoDS/NovoDS4K device. This mobile App is designed for you to...
- Page 9 Enter the IP address of your NovoDS/NovoDS4K to create a new playlist device Click to connect to your NovoDS/NovoDS4K device Click to upload your playlist and play it How-to Video: “How to create a playlist using NovoDS software” at https://youtu.be/RcKbqJ3tut0...
- Page 10 Troubleshoot Connection Issues (1) Symptom 1: I can not connect “NovoDS Studio” software to my NovoDS/NovoDS4K device. Suggestion: The first step is run “ping” command to test the network connection between your PC/MAC and your NovoDS/NovoDS4K device. Ping succeeds! Ping fails! The next step is to make sure your NovoDS/NovoDS4K device and the PC/MAC are on the same network.
- Page 11 Troubleshoot Connection Issues (2) Symptom 2: “Ping” works, but when I click “Connect” button from NovoDS Studio software, there is no response (like nothing happens.) Suggestion: This is likely caused by your network firewall policy, which blocks the communication between your NovoDS/NovoDS4K device and the PC/MAC running NovoDS Studio. You may ask your IT team to verify the port numbers listed on page 6 are not blocked.
- Page 12 Troubleshoot Connection Issues (3) Symptom 3: My NovoDS Studio Software can connect to the device, but when I click “Play” button to upload a playlist, the playlist is not uploaded or “played” properly. Suggestion: When you launch NovoDS Studio software the very first time, Windows sometimes prompts a “Security Alert”...
- Page 13 “Control panel -> System security -> Windows Firewall -> Allow a program through Windows Firewall” to change this setting. Find “NovoDS” application from the list, and allow it to communicate on all these networks (Domain, Private, Public).
- Page 14 Our Support Online resource • User Manual and Software Download http://novods.vivitekusa.com/ • Product Video Clips in YouTube https://www.youtube.com/user/VivitekUSA Contact us • Customer Service Team Support 1-855-VVK-BEST (1-855-885-2378) • Email to info.us@vivitekcorp.com...
- Page 15 Vivid Color, Vivid Life...
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