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Summary of Contents for myfox Myfox HC2
- Page 1 Setup and User Guide User Guide v2.0 – November 2014 © 2014 Myfox. All rights reserved.
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Page 2: Table Of Contents
Thank you for choosing Myfox for the safety and comfort of your home. Getting Started p. 06 online setup guide (https://myfox.me/start) available help you easily set up and and learn how to use Myfox. We recommend following it step by step. • Before You Begin p. 06 This manual contains general information about your system's features, how it works, and recommendations • Three-Step Installation p. 06 for making the most of it. • The Myfox HC2 Main Unit p. 07 To learn more about our solutions and the many options available with your system, please visit •... -
Page 3: Introduction
Introduction Overview of the Myfox System Remote Control Interfaces The Myfox main unit is the brain of your system. It uses the Internet to communicate with the various There's no special software to install. From a web browser on your computer (PC/Mac), you can control accessories and Myfox servers. everything and even configure the system. Motion detector From a mobile device, smartphone, or tablet (iOS/Android), all Myfox applications are free of charge (My Applications menu), for easy system control. -
Page 4: Getting Started
Getting Started What Do You Need to Begin? The Myfox HC2 Main Unit About your main unit A computer connected to the Internet A valid email address A high-speed Internet connection Network socket Power socket (Ethernet cable provided) (transformer supplied) • with a transmission (upload) rate of at least 256 kbps if you are using an SD camera (640x400) and 512 kbps if you are using an HD camera (1200x800) • with an open Ethernet port A power outlet for the main unit Status indicator • optional: (blue LED) A socket for the camera, a socket for the indoor siren GPRS coverage where your main unit is installed, if this option is chosen (contact our customer service only if operators offer GPRS coverage where you are located) Quick Three-Step Installation Button Label: Three ports for extension keys ("reset") -
Page 5: Create Your Account And Start
Log into https://myfox.me/start from your web browser (Explorer, Firefox, Chrome, etc.) and follow the System personalization (vertical menu) instructions. 3. Day-to-day system management (middle) Read and accept the Terms and Conditions, which can be viewed at any time at https://myfox.me/legal/cgv Enter your contact information and an email address, and then create your password. Next, enter the SN1 and SN2 serial numbers that appear on the bottom of the main unit. 4. Connect the unit according to the instructions displayed during the setup phase. 5. The main unit performs any required updated and then redirects you to your system dashboard, whose address is: https://myfox.me You can log into your web interface at https://myfox.me at any time using your email address and the password you just created. System diagnostic The top banner indicates the status of your system. When all of the icons are green, everything is okay. If an icon is orange or red, there is a problem. Click the section to display the diagnostic window, where you can learn more about the current problem. The right side of the banner provides direct access to your account, lists the number of remaining credits, provides access to your other sites, and allows you to log off. -
Page 6: The Three Levels Of Protection
• My Protection: Select the desired level and display the current level • My Cameras: View the cameras and go to the media library Advanced personalization • My Scenarios: Activate or run a scenario • My Equipment: Control electrical devices (outlets, shutters, etc.) You can adjust advanced personalization settings for Myfox by going to the My System menu and adjusting • History: View recent events the settings to suit your needs, including: • My Heating: Control heating devices • The sound behavior of the system during changes to the protection level • The time delay you have when leaving your home during which you can return before the protection change is effective •... -
Page 7: Installing Your First Accessories
Installing Your First Accessories Warning: Do not insert batteries into the accessories or remove their tabs before being instructed to do so. Installation procedure From the dashboard at www.myfox.me, go to the My System tab in the vertical banner on the left, and then click the green Add Equipment button at the top right. Select the accessory to be installed from one of the following categories: main unit, security, cameras, sensors & detectors, automation, and heating. Follow the step-by-step instructions: pair the accessory with the main unit, insert the batteries, follow the installation and configuration tips, and name the accessory. Repeat these steps for each accessory to be paired with your main unit. -
Page 8: Intellitag™ Intrusion Detector
Installing Your First Accessories Armed or Ordinary door Window Sliding door reinforced door Roof window Tilting garage door Sliding garage door IntelliTAG™ intrusion detector With its patented intelligence, the IntelliTAG™ sensor detects openings, impacts, and vibrations typical of Installation tips intrusion attempts, and therefore presents a deterrent before it is too late. IntelliTAG™ is self-protected against opening or tear-off, and automatically issues a warning in case of error: • Place the first IntelliTAG™ on the main entry door. low battery, lost radio connection, etc. • For optimal protection, place an IntelliTAG™ on all the protected home's accessible openings. • For best functionality, the IntelliTAG™ should be affixed to the moving part of the opening, opposite the Features hinges. -
Page 9: Motion Detector
Installing Your First Accessories Motion detector Installation tips This accessory detects motion within a 12-meter area and a 140° horizontal angle. With its dual lens, it is not sensitive to pets lighter than 27 kg within a 7-meter area. • Install the motion detector in a required walkway, such as an entry area or central hallway. • The detector should ideally be installed in an open space, 2.40 meters from the ground without a swivel Features (higher with the use of a swivel) • Fastening by industrial double-sided adhesive or by four screws (provided) • Self-protection against opening and disconnection • Mounting swivel provided • Approximately one minute of inhibition time after detection • Test mode available by pressing an indicator light on the front (For optimum battery life, the indicator Personalization options does not flash to signal a detect outside of test mode.) • Sensor name (usually based on its location) Technical specifications: • For each protection level (disabled, partial, or total), select whether the motion detector will detect an Encrypted digital radio transmission intrusion, what its sound behavior will be (silence, silent beeps, or deterring siren), what types of alerts Monitoring of proper operation (radio connection and battery status) will be used (email, text message, or voice call), and what the time delay will be (immediate or after a few One AA LR6 lithium battery (provided) seconds, such as to give you time to disable it from an indoor keypad) Lifetime of three years under normal operating conditions with monitoring (20 detections per day) Dimensions and weight: L 88 mm x W 66 mm x H 48 mm / 91 g... -
Page 10: Remote Control
Installing Your First Accessories The remote control Indoor siren The Myfox siren provides an additional deterrent in case of a break-in attempt. It also provides a radio relay The Myfox four-button remote control can be used to switch between the three alarm system levels: total, between the main unit and sensors installed out of range of the main unit. partial, and disabled. A fourth button can be assigned to a fully-customized scenario. Features Features • 110 dB siren • Built-in radio signal repeater • Protection control: partial, total, and disabled • Self-protection against opening and disconnection • 80 hours of battery life in case the power is lost (with new batteries) • Customizable button (scenario or distress call) • Blue LED to confirm the current action Installation tips • Should be placed near a 220V outlet • Preferably between the main unit and the furthest object Technical specifications: • Ideally located on top of a piece of furniture, where it is hard to reach Encrypted digital radio transmission... -
Page 11: Connected Camera
Installing Your First Accessories Other security accessories Outdoor siren, keypad, badge reader, dry contact sensor, locket, etc. The Myfox connected camera Sensors and detectors The Myfox indoor-use camera connects by wire (Ethernet) or WiFi. Detects smoke, carbon monoxide, flood, freezer failure, temperature, brightness, etc. Features • Night vision up to 7.5 meters • Adjustable resolution (up to HD 1280x700) • Motion detector function using image analysis (customizable sensitivity and detection area) • Remote listening using built-in microphone • Privacy mode (camera access available only when total protection is activated) • Automatic recording triggered by an intrusion detected by the camera or another sensor (optional service) Installation tips Only accessories selected by Myfox are compatible with Myfox main units. www.myfox.fr For a full list of accessories, see • Attaches to the wall or ceiling using the included mounting • Manual sharpness setting around the object, if necessary •... -
Page 12: Personalizing The System
• Security: detected break-in or motion Advanced personalization • Home-related risk: detected smoke, CO, flood, etc. • Distress call: panic function from a remote control or keypad • A scenario can be triggered with a given time delay (example: close the shutters 30 • Central defect: technical defect involving the main unit seconds after an intrusion to allow time to disable the protection before the home is • Accessory defect: technical defect involving an accessory • Level of protection: notification of a change in the status of protection and the user protected from an intrusion) • A scenario can perform the opposite actions after a given time delay or only under certain who made the change conditions (example: to turn on the light for one minute when returning home, but Personalizing alerts by sensor only in the evening) • etc. The Myfox system can generate audio alerts (indoor sirens, outdoor sirens, and a siren built into the main unit) and send alert messages by email, text message, or personalized voice call, individually for each sensor. This personalization is done individually for each sensor in the My System menu. -
Page 13: Downloading Mobile Apps
Personalizing the System Downloading mobile apps Services available throughout the lifetime of your system • Unlimited email alerts This section of the web interface contains links for downloading all of the mobile apps that are compatible • Remote control from a computer, smartphone, or tablet with your system, including apps for the iPhone and Android. • View cameras live and remotely • Activity history • Home Control: Manage your home, activate the system, control equipment, launch scenarios, and view • Create groups of home automation devices the history. • Create on-demand scenarios combining several simultaneous actions • Shutters: An application for controlling your shutters, either individually or as a group. Groups can be Prepaid annual services created in the app. -
Page 14: Frequently Asked Questions
Frequently Asked Questions How do I reset the main unit? To reset the main unit when locked up, first unplug the main unit and then press the "Reset" button for 5 What does it mean when lights flash on the main unit? seconds. You may then plug it back in. When the system is disarmed, the blue LED light on the main unit remains lit. If the system is disarmed and More information from Myfox the LED is flashing, there is a failure. View the diagnostic for more information. When the system is activated in partial or total mode, a flashing light has one of the following meanings: Do you have other questions? Contact our Customer Service department or find even more frequently asked on 2 sec / off 2 sec -> partial mode activated questions, tips, and videos at https://club.myfox.fr on 2 sec / off 0.2 sec -> total mode activated on 0.5 sec / off 0.5 sec -> intrusion detected What happens if power is lost? Legal notice and technical information In case the power is lost, the main unit is equipped with a battery with a battery life of 3 hours 40 minutes. The... - Page 15 A simplified joint stock company with share capital of €8,493,529 2460 l’Occitane 31670 – Labège – France www.myfox.fr Contact Customer Service TOLL-FREE NUMBER...
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