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Xircom Redhawk II User Manual

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Formerly Omnipoint Technologies, Inc.
Redhawk™ II
GSM Wireless Terminal

Users Guide

© 2000 Xircom, Inc. All rights reserved.
All trademarks and copyrights are the property of Xircom, Inc.

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Summary of Contents for Xircom Redhawk II

  • Page 1: Redhawk™ Ii Gsm Wireless Terminal

    Formerly Omnipoint Technologies, Inc. Redhawk™ II GSM Wireless Terminal Users Guide © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 2: Safety Precautions

    Guidelines for Limiting RF Exposure The Redhawk II products are GSM radio transceivers, which operate under the authority of 47 CFR Part 24, Subpart E of the FCC Rules and Regulations. When installed and operated in accordance with the instructions provided in this manual, these devices comply with current FCC regulations regarding human exposure to radio frequency - electromagnetic fields.

  • Page 3: Disclaimer

    Xircom, Inc. shall not be responsible for installations or transmissions that fall outside of the parameters set forth in this publication. Xircom shall not be liable for consequential or incidental damages, injury to any person or property, anticipated or lost profits, loss of time, or other losses...

  • Page 4: Declaration Of Conformity

    (Phase 2); Attachment requirements for mobile stations in the DCS 1800 band and additional GSM 900 band; Access Xircom further declares that all essential radio test suites have been carried out. This declaration is made under our sole responsibility. Authorized Signature: _________________________________ Date: __________________ R.W.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS ................... 5 Product Overview ..................7 Model Variation ..................7 General Description ..................8 Summary of the Features for the Redhawk II Modem........9 Front Panel ..................... 10 GSM Overview ..................14 Redhawk II Programming Manual..............15 Backward Compatibility ................
  • Page 6 Electromagnetic Compatibility (EMC) and Safety Requirements ....... 43 Glossary And Acronyms................45 Appendix A....................48 Installing the Remote Antenna ..............48 Contacting XIRCOM ..................54 © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 7: Product Overview

    Part Number: 07100020 version 00B PRODUCT OVERVIEW The Redhawk II Modem is built around the Eagle II™ Data Terminal, a compact, wireless modem that utilizes the international standard Global System for Mobile communications (GSM). The data terminal enables low-cost, application-specific, two-way communication and control.

  • Page 8: General Description

    Part # 2210-1500 General Description The Redhawk II contains the Eagle II radio data module and a Carrier Board assembly in a aluminum housing. The Eagle II radio module provides the GSM over the air radio link and modem command functions. More detailed information on the Eagle II can be found in the Eagle II Technical Manual (part # 07100017).

  • Page 9: Summary Of The Features For The Redhawk Ii Modem

    The IMEI allows defective or stolen equipment to be barred from using the GSM network. International Mobile Equipment The IMEI number is unique to each Redhawk II modem. It reveals the manufacturer, the country of Identity (IMEI) production, and the type approval facility. When the Redhawk II modem is powered on and tries to register with the GSM network, the network provider checks the IMEI.

  • Page 10: Front Panel

    It comes standard with a female SMA-type connector. DC Power (PWR) The Redhawk II modem requires an input voltage of 5.0 VDC to 28.0 VDC. The input source voltage ripple should be less than 20% of the average supply voltage peak-to-peak under normal operating conditions.

  • Page 11: Part Number: 07100020 Version 00B

    Connects to a DTE, RI, Ring Indicator pin. Table 3: Primary Serial Connector Pin Out NOTE: The maximum length for the Primary Serial cable is 50 feet. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 12: Part Number: 07100020 Version 00B

    NOTE: The maximum length for the Secondary Serial cable is 50 feet. Voice interface (MIC/SPKR) Uses an RJ-9 connector and provides differential microphone inputs and speaker outputs. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 13: Part Number: 07100020 Version 00B

    The SIM, an integral part of any GSM terminal device, is programmed with subscriber information. The SIM is not provided with the Redhawk II unit and must be provided by the GSM service subscriber. Care must be taken to protect the SIM.

  • Page 14: Gsm Overview

    In many countries around the world, especially in Western Europe, GSM-based networks are the only digital networks deployed. Figure 5: Redhawk II terminal deployment in a GSM network © 2000 Xircom, Inc. All rights reserved.

  • Page 15: Redhawk Ii Programming Manual

    Redhawk II Programming Manual For greater flexibility that enhances the usability of the Redhawk II Modems, Xircom has provided an AT Commands - Programmers Manual. Part #07100014-00A. This manual goes into greater detail, in an easy to read format, on the enhanced programming capabilities specific to the Redhawk II system.

  • Page 16: Part Number: 07100020 Version 00B

    Listed below are the essential characteristics and assumptions regarding the form of SMS supported by the Redhawk II family of modems. Support of both mobile originated and mobile terminated SMS.

  • Page 17: Part Number: 07100020 Version 00B

    USSD may be more appropriate for potential applications where a real-time response is required, such as point of sales. The Redhawk II modem supports all forms of USSD, both mobile and network initiated. Please note that (USSD is a GSM supplementary service requiring subscription.)

  • Page 18: Part Number: 07100020 Version 00B

    GPRS promises to make new applications even more practical and affordable. Future releases of the Redhawk II modem will support GPRS mode. Currently, the Redhawk II modem is hardware-ready for GPRS, if the optional memory upgrade is installed.

  • Page 19: Provisioning The Sim

    Mobile-terminated (MT). allows receiving a service request (such as, receiving a phone call or an SMS) It is imperative for the Redhawk II modem that the SIM be configured for the optional services that are required for the application. GSM Services Supported by the Redhawk II Modem...

  • Page 20: Antenna Selection

    With this growth, new obstructions are added as well, which could change the signal quality for fixed applications (e.g. a newly constructed building). © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 21: Modem Antenna Location And Network Communication

    The antenna should be located to maximize the signal strength and quality received from the selected base-station(s). © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 22: Part Number: 07100020 Version 00B

    If possible, the modem and its associated antenna should be deployed inside an environmentally controlled protected structure (such as an office building). NOTE: (Xircom, Inc. offers diagnostic tools to aid installers with the selection of a optimal antenna location. Contact the Xircom Sales and Customer Support office at 1.888.684.5355 or 1.719.884.2444 for additional information.

  • Page 23: Installation & Initialization

    INSTALLATION & INITIALIZATION Guidelines for Limiting RF Exposure The Redhawk II products are GSM radio transceivers, which operate under the authority of 47 CFR Part 24, Subpart E of the FCC Rules and Regulations. When installed and operated in accordance with the instructions provided in this manual, these devices comply with current FCC regulations regarding human exposure to radio frequency - electromagnetic fields.

  • Page 24: Part Number: 07100020 Version 00B

    Remove the modem from the shipping box and verify contents with the shipping list. 2. Mount Modem The Redhawk II contains the Eagle II radio modem interfaced with a carrier board, both contained within a protective housing. The applications that the modem is best suited for, would be those within an enclosed structure, office building or other facility, where the unit is protected against climatic changes.

  • Page 25: Part Number: 07100020 Version 00B

    4. Install SIM card. Note: The SIM card is supplied by the service provider, and is not supplied by Xircom. The Redhawk II unit will not operate without a properly coded SIM card installed. Disconnect all power to the unit before installing the SIM card.

  • Page 26: Part Number: 07100020 Version 00B

    Initial Response to the AT Command After power is applied to the Redhawk II, the modem performs a power-up self-test. The self-test completes within one (1) second. When queried with the AT command, the Redhawk II modem responds with one of the following result codes: OK signifies that the Redhawk II modem is ready, that it correctly interprets the AT command, and that it can execute the command.

  • Page 27: Part Number: 07100020 Version 00B

    Modem > App OK Command valid: modem is ready The Redhawk II modem must be in Command mode when any command is entered (with the exception of the online escape sequence +++). Commands entered when the modem is in Online mode are treated as data, and are transmitted as such to the receiving modem.

  • Page 28: Part Number: 07100020 Version 00B

    +CPIN: SIM PUK terminal is waiting PUK If the response is +CPIN:Ready, then skip the remainder of this paragraph and proceed to step 11. If the response is +CPIN:SIM PIN then call Xircom Customer Support. 11. Data Call Setup (modem origination) The following example provides the AT command and response for setting the Redhawk II modem for 9600 baud, non-transparent mode.

  • Page 29: Part Number: 07100020 Version 00B

    For more information about the commands and response codes, see the Redhawk II Programmer's Manual. The following command checks to determine if the Redhawk II modem has successfully registered with the GSM network. App > Modem AT+CREG? Get the registration status Modem >...

  • Page 30: Sms Message Verification

    SMS Message Verification Modem Sent SMS (Text) To be able to send SMS text messages, the Redhawk II modem must be initialized with the proper SMS mode. The following examples provide the AT commands and responses for initializing the SMS mode.

  • Page 31: Part Number: 07100020 Version 00B

    The following command selects TEXT mode for SMS messages. App > Modem AT+CMGF=1 Set message format to TEXT mode Modem > App OK Command is correct © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 32: Part Number: 07100020 Version 00B

    App > Modem AT+CSAS Save SMS settings Modem > App OK Successful transmission After the Redhawk II modem has been initialized, the following commands and sample responses provide the telephone number and the message to be transmitted. App > Modem AT+CMGS="12017572673"...

  • Page 33: Part Number: 07100020 Version 00B

    Part Number: 07100020 version 00B Modem RECEIVE SMS (Text) The following example provides the AT command for requesting that the Redhawk II modem list received SMS messages. This string requests that the modem send (over the RS232 interface) all of the messages that have been received.

  • Page 34: Final Verification

    RS232 cable using the appropriate tools. Final Verification SMS Verification Repeat the SMS Message Verification section starting on page 30. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 35: Detailed Specifications

    Table 9: Size and Weight Operating Power The Redhawk II modem requires an input voltage of 5.0 VDC to 28.0 VDC. The input source voltage ripple should be less than 20% of the average supply voltage peak-to-peak under normal operating conditions.

  • Page 36: Care And Maintenance

    104 dB (minimum). Care and Maintenance The Xircom Redhawk II modem should be used in a protected indoor environment. The internal components of the modem must remain dry and free of moisture. Avoid installations in extremely cold or hot locations, and avoid extreme temperature changes during use.

  • Page 37: Environmental Specifications

    ASTM D775 method A, 10 drops Shock, un-packaged 150 m/s , 11 ms, half-sine per IEC 68-2-27 Drop, un-packaged 4-inch drop per Bellcore GR-63-CORE © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.
  • Page 38 Air discharge to coupling planes: ±2 KV, ±4 KV, ±8 KV RF common mode 3 V rms (Level 2) 150 KHz – 80 MHz EN 61000-4-6 © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 39: Repair And Return Policy

    The return address will be given at this time. Upon receipt of the module, it will be thoroughly tested in a Xircom test lab. If the problem is found, a replacement module will be shipped back to the customer.

  • Page 40: Regulations And Compliance

    Xircom, Inc. GSM Full Type Approval (FTA) The Redhawk II modem is type approved in accordance with the requirements of and through the procedures set forth by the GSM industry association. The relevant conformance specification is GSM 11.10-1 version 4.19.1 for GSM 900- and 1800 MHz devices.

  • Page 41: Class B

    (PCS) equipment is subject to the radio frequency radiation exposure requirements specified in Sections 1.1307(b), 2.1091 and 2.1093, as appropriate. Xircom, Inc. certifies that it has determined that these devices comply with the RF hazard requirements applicable to broadband PCS equipment operating under the authority of 47 CFR Part 24, Subpart E of the FCC Rules and Regulations.

  • Page 42: Nrtl / Imei Approval

    FCC Rules, your service provider, or Xircom Inc.. NRTL / IMEI Approval The Redhawk II modem has been tested by a NRTL agency and approved for the uses described in this manual. This information technology equipment complies with the requirements given in UL 1950 and other applicable standards for use in an appropriate enclosure.

  • Page 43: Emc/Safety Requirements For Other Countries

    Electromagnetic Compatibility (EMC) and Safety Requirements The Redhawk II modem has been tested and approved for application in the United States of America (US) and the European Union (EU). The compliance details for each of these markets follow. For other markets, additional or alternative regulatory approvals may be required.
  • Page 44 FCC regulatory requirements. Such labels must follow the general labeling guidance provided in Section 2.925 of the FCC Rules and Regulations. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 45: Glossary And Acronyms

    United States. Federal Communications Commission GPRS Standard for packet communications utilizing Global Standard for Mobility General Packet Radio Service (GSM) infrastructure. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.
  • Page 46 Receive Short Message An alphanumeric message of up to 160 characters that can be sent to or from a GSM terminal. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.
  • Page 47 The ITU-T standard defining interchange circuits between DTE and DCE. V.24 is the ITU-T equivalent of EIA standard RS-232, with the exception of voltage levels. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 48: Installing The Remote Antenna

    APPENDIX A Installing the Remote Antenna There are a number of antennas designed for use with the Redhawk II modem. If coverage is poor then the use of a remote antenna may be required. Ideally, the external antenna is mounted on a rooftop, or on the side of a building where optimal signal strength can be obtained.
  • Page 49 This can be achieved with either in line attenuators, or by adding more cable length. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.
  • Page 50 For more details and guidelines, please see Table 12 and Table 13 and the following examples. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.
  • Page 51 RG 223 RG 8 (dBi) LOSS (dB) (0.33 db/ft) (0.29 db/ft) (0.15 db/ft) 13.3 10.3 20.0 * = not recommended Table 13: Mobile Applications © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.
  • Page 52 = 0.29 dB/ft the Attenuation needed = 10 – 7 = 3 dB and L = (10 – 7) / 0.29 = 10.3 ft © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.
  • Page 53 NOTE: The installer is responsible for assuring that the proper antenna, cable length, and / or attenuation, is installed correctly, so that the limits of FCC §15.203 are not exceeded. © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

  • Page 54: Contacting Xircom

    Americas Xircom, Inc. 1365 Garden of the Gods Road Colorado Springs, CO 80907 Telephone: " 888.684.5355 (toll-free in the USA) " 719.884.2444 © 2000 Xircom, Inc. All rights reserved. All trademarks and copyrights are the property of Xircom, Inc.

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