Night Owl HDA30 series User Manual
Night Owl HDA30 series User Manual

Night Owl HDA30 series User Manual

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USER'S MANUAL
HDA30 SERIES
www.NightOwlSP.com

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Summary of Contents for Night Owl HDA30 series

  • Page 1 USER’S MANUAL HDA30 SERIES www.NightOwlSP.com...
  • Page 2 Thank you for choosing Night Owl Security Products! By purchasing a Night Owl product, you receive a one (1) year warranty covering manufacturing defects in material and workmanship. Make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you will have access to our multitude of free instructional “How to Videos”.
  • Page 3 TABLE OF CONTENTS Table of Contents...
  • Page 4: Table Of Contents

    Date and Time Setup ..... . 28 6.1.6 Night Owl HD ......29 6.1.7 Password Verification .
  • Page 5 Night Owl HD Mobile App ......34 Displays and Icons ......35 6.3.1...
  • Page 6 CUSTOMER SUPPORT ..... Back Cover Night Owl’s DVRs are manufactured for quality and ease of use. As such, our DVRs contain menus designed for advanced user’s that should not be adjusted without having enhanced knowledge regarding the menu.
  • Page 7: Chapter 1: Fcc Warnings

    CHAPTER 1 FCC WARNINGS Chapter 1: FCC Warnings...
  • Page 8 • Consult the dealer or an experienced radio/TV technician for help. CAUTION The Federal Communications Commission warns the user that changes or modifications to the unit not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. HDA30 Series User’s Manual...
  • Page 9: Chapter 2: Safety Instructions

    CHAPTER 2 SAFETY INSTRUCTIONS Chapter 2: Safety Instructions...
  • Page 10 When moving this the rating of the UPS used. device, be sure to handle it with care. You may be subjected to severe electrical shock if you remove the cover of the DVR. HDA30 Series User’s Manual...
  • Page 11: Chapter 3: Specifications

    CHAPTER 3 SPECIFICATIONS Chapter 3: Specifications...
  • Page 12: Specifications

    3.2.1 DVR Diagram Once you have downloaded Night Owl HD and connected your DVR to your router, you can network your DVR by scanning QR Code the QR code which is located on the top of the DVR.
  • Page 13 RS-485 (PTZ) Port Output Power AUDIO AUDIO VIDEO INPUT HDMI INPU T OUT P U T Video Inputs Audio HDMI Inputs Output Ports RJ-45 Audio (Ethernet) Port Output REAR VIEW Images used are for reference only. Your product may vary slightly. A 16 channel model is displayed above.
  • Page 14: Camera Diagram

    To Enter Values: Move the cursor to a blank field and click the mouse. A virtual keyboard will appear which supports numbers, letters and symbols. The Shift function will access symbols in addition to upper case letters. HDA30 Series User’s Manual...
  • Page 15: Chapter 4: Camera Installation

    CHAPTER 4 CAMERA INSTALLATION Chapter 4: Camera Installation...
  • Page 16: Video/Audio

    3. Plug the power splitter into the labeled camera power supply, then plug the camera power supply into an available wall outlet or UPS. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
  • Page 17: Mounting The Cameras

    Cameras, additional cables, power adapters and splitters only included in certain security kits. Check the product packaging for detailed kit contents. Make sure all cameras are working prior to mounting by connecting them as described in the section above. Once all cameras are confirmed to be fully operational, you can run the cables and mount the cameras in their final locations.
  • Page 18 7. Adjust the camera housing to point in the direction of the area you would like to monitor. Don’t feel like installing the system yourself? Let InstallerNet ™ do the work for you! Contact us at 1-800-806-5513 or visit us at www.NightOwlSP.com HDA30 Series User’s Manual...
  • Page 19: Chapter 5: Dvr Installation

    CHAPTER 5 DVR INSTALLATION Chapter 5: DVR Installation...
  • Page 20: Connecting To A Tv (Via Hdmi)

    2. Plug one end of the cable into the HDMI port on the back of the DVR. 3. Connect the other end of the cable to an available HDMI input on your TV or monitor. 4. Select the appropriate video input channel on your TV or monitor to view the DVR. HDA30 Series User’s Manual...
  • Page 21: Video Cable

    (UPS), plug the adapter into one of its output sockets. Keep in mind, Night Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge.
  • Page 22: Chapter 6: Getting Started

    CHAPTER 6 GETTING STARTED HDA30 Series User’s Manual...
  • Page 23: Startup Wizard

    Chapter 6: Getting Started Startup Wizard When your DVR is powered on it will display the Night Owl logo while initializing. After initialization, you will be prompted to use the Startup Wizard. Follow the on-screen instructions to: • Complete the basic setup of your DVR.
  • Page 24: Camera Test

    DVR to the Internet. Use the included Ethernet cable to establish a connection, as the DVR will not wirelessly connect to your router/modem. Once you have made the required connection using the Ethernet cable, you may click Test within the Startup Wizard to confirm the connection. HDA30 Series User’s Manual...
  • Page 25 The Advanced Network Configuration tab is recommended only for advanced users. Once the Internet connection has been established, the Startup Wizard will display a successful connection screen. If your DVR is not able to establish Internet connectivity, a Connection Failed screen will appear.
  • Page 26: Firmware Check

    NOTE: If your DVR does not have a network connection, the firmware will not update. When the firmware for your DVR is updated to the most current version, the Startup Wizard will display the above screen. HDA30 Series User’s Manual...
  • Page 27: Password Creation

    Password Creation The Password Creation screen of the Startup Wizard requires you to create an admin password for your DVR system. Night Owl strongly suggests that you write down your admin password within the Quick Setup Guide for your DVR, as you will be required to login any time you want to configure or adjust your system settings.
  • Page 28: Date And Time Setup

    The Date and Time Setup screen of the Startup Wizard will allow you to set the current date and time. You may choose to use Network Time Protocol (NTP) to auto-configure the current date and time. HDA30 Series User’s Manual...
  • Page 29: Night Owl Hd

    Night Owl HD The Night Owl HD screen of the Startup Wizard gives you information on where to find the Night Owl HD App and how it can be used to remotely view your DVR recordings and live stream. Once you have installed the Night Owl HD app on your smart device and created...
  • Page 30: Password Verification

    6.1.7 Password Verification The Password Verification screen of the Startup Wizard will display your admin password. Night Owl strongly recommends writing down your password within your DVR’s Quick Setup Guide. 6.1.8 Camera/Channel Settings The Camera/Channel Settings screen of the Startup Wizard serves as a reminder to mount your system’s cameras in their final position so you can make accurate...
  • Page 31: Camera Positioning

    6.1.9 Camera Positioning The Camera Positioning screen of the Startup Wizard shows how you can use the Live View feature of the Night Owl HD app to easily adjust your cameras’ position and viewing angle. 6.1.10 Channel Configuration The Channel Configuration screen of the Startup Wizard explains in detail how you will configure your Channel Settings.
  • Page 32: Default View

    24 /7 Motion. If no camera is connected to the channel, just click Next. 6.1.11 Default View The Default View screen of the Startup Wizard allows you to select the default view of the monitor connected to your DVR. HDA30 Series User’s Manual...
  • Page 33: Helpful Links

    For more information, visit www.NightOwlSP.com and click the Support tab at the top of the page. 6.1.13 Wizard Complete Once you have successfully completed the Startup Wizard, click Finish to begin using your Night Owl DVR. Chapter 6: Getting Started...
  • Page 34: Night Owl Hd Mobile App

    App or Google Play store. Once you have downloaded Night Owl HD and connected your DVR to your router, you can network your DVR by scanning the QR code which is located on the top of the DVR.
  • Page 35: Displays And Icons

    Displays and Icons The following sections will describe the main screens you will access for login, playback, recording and configuration. 6.3.1 Login Screen Any time you want to configure or adjust your system settings you will be required to login by entering your user name and password. It’s important you save your login info or you won’t be able to access your DVR.
  • Page 36: Reset Password

    A message will appear indicating the code was successfully sent. You will then be emailed a 6-digit secure (reset) code. Simply input the secure (reset) code. You will then be prompted to create a new password. You can alter the recovery email address, if necessary. HDA30 Series User’s Manual...
  • Page 37: Live View (All Channels)

    6.3.3 Live View (All Channels) After you have completed the Startup Wizard, you will be directed to the Live View screen. Each time the DVR is accessed or powered on, the Live View screen will appear, as it is the default display mode of the DVR. From this screen, you can watch live feed from your cameras and make various adjustments.
  • Page 38: Right Click Menu

    11. Cruise: Starts/Stops the cruise function of your PTZ camera. 12. Picture-in-Picture (1): View channel 1 with an inset window showing another channel. 13. Playback: Access your system’s recording/playback menu and functions. 14. Info: Access your DVR’s Information. 15. Startup Wizard: Begins the Startup Wizard. HDA30 Series User’s Manual...
  • Page 39: Menu Screen

    6.3.5 Menu Screen Access the main menu by selecting the Menu Icon on the Live View bar. Within the menus, you will be able to access settings and parameters for all aspects of your DVR system. 1. General Menu: Configure display and network settings. 2.
  • Page 40: Chapter 7 Menus And Settings

    CHAPTER 7 MENUS AND SETTINGS HDA30 Series User’s Manual...
  • Page 41 Chapter 7: Menus and Settings Some menu screens will allow you to copy similar settings to multiple channels. Choose the channel you would like to copy information from in the first drop-down box (Copy), then select the channel you would like to copy the information to from the second drop-down box (To).
  • Page 42: General Menu

    By default, the optimal resolution option will be selected automatically by the DVR. Transparency: Modify the menu transparency when displayed on the screen. Support Overscan: Select this option if using a TV/Monitor that overscans (crops) the DVR footage. HDA30 Series User’s Manual...
  • Page 43: B) Privacy Zone

    7.1.1 (b) Privacy Zone Create or modify up to 4 privacy zones per channel. These zones will not be visible to the cameras in Live View or during any recording Channel: Choose which channel to apply a privacy zone to. Area Setup: Select the number of masks you would like to create or modify.
  • Page 44: B) Snapshot Schedule

    In most cases the values should populate automatically ADVANCED once your DVR is connected to the Internet. The values in this section should only be adjusted if you are an advanced user and have extensive experience in device networking. HDA30 Series User’s Manual...
  • Page 45: A) Main

    7.1.3 (a) Main DHCP: The most common network connection type. These values will be gathered automatically from your ISP when connected. Static: Modify these values if you are using a static IP address. Information can be obtained from your router and ISP. Media Port: Allows access to your DVR from a mobile device.
  • Page 46: B) Substream

    Audio: Click the tick box to record sound if your camera is audio enabled. Not all cameras are audio enabled; audio enabled cameras will have a white RCA connector to transmit the audio signal. 7.1.3 (c) Email Email: Enable or Disable email alerts based on your alarm settings. HDA30 Series User’s Manual...
  • Page 47: D) Email Schedule

    SSL: Enable or Disable to send encrypted email alerts. SMTP Port: The access point for your email determined by your email service provider. SMTP Server: This is the mail server address of your email provider. This information is determined by your email provider. Sender: The email address that will send email alerts.
  • Page 48: E) Ddns

    DDNS DDNS: Enable or Disable DDNS service to view your DVR from a computer. Server: Set to the NIGHTOWL server when using the Night Owl free domain name server. Domain: Set to the domain name you created when registering your DDNS.
  • Page 49: B) Motion Area Setup

    Buzzer: Enable an audible alarm when the PIR sensor detects heat. Sensitivity: Adjust the sensitivity of the motion sensor. A lower setting will require more movement in the camera’s field of view for a recording to be triggered. Motion Area: Selecting Setup will allow you to configure which areas in the cameras field of view will and will not detect motion.
  • Page 50: Cameras Menu

    Night Owl utilizes high tech UTC cabling which sends a signal from the camera to the DVR. If configured, the DVR will then send a push notification out to your Smart Device which will contain an embedded video clip of the object triggering the motion and infrared sensors.
  • Page 51: Record Menu

    Show Name: Display the channel’s name on screen. Record Time: Enable or Disable the recording time display on-screen during playback mode. Position: Change the position of the Channel name while in Live View. This only works for the channel name, not for the date and time. Color: Click Setup to access a sub-menu to adjust the colors of the selected channel.
  • Page 52: A) Video Playback

    H.264 or AVI format. 12. Volume Scale: Adjust the volume of the video in the selected channel(s). 13. Start Time: Indicate the date to playback video. 14. Calendar: Indicates the beginning of the timeline on the selected Calendar date. HDA30 Series User’s Manual...
  • Page 53: Backup

    15. Timeline Length (24h, 2h, 1h, 30m): select the duration of the on- screen display of the timeline. 16. Exit: Double right click the mouse or click on the X to exit the playback screen. Smart Detection Playback: Select a target area to highlight on the timeline. 1.
  • Page 54: Snapshot

    Search: Once the parameters are set, click this button to retrieve SnapShot from the specified time period. Quick Backup: Check the tick boxes to the left of the found SnapShot(s) and click this button to save that video to a USB Flash Drive. HDA30 Series User’s Manual...
  • Page 55: Settings

    7.3.4 Settings View or modify general recording settings for your DVR system. 7.3.4 (a) Record Schedule Set parameters for recording situations. For example, from this menu you can configure your camera on channel one to record from 1pm–9pm (Scheduled) and the remaining cameras to begin recording only when motion is detected (Motion).
  • Page 56: B) Video

    Video Quality: Determine the quality of your video with this selection. Device Menu 7.4.1 Check available memory on your DVR HDD and set recording parameters to optimize storage. Select: If multiple drives are installed, choose the HDD you would like to customize. HDA30 Series User’s Manual...
  • Page 57: Ptz

    Protocol: Is the type of PTZ data protocol that the DVR will use to control the PTZ cameras. It is necessary to change this only for third party PTZ Camera compatibility. The Default Value for Night Owl’s PTZ camera is PelcoD. Baudrate: Indicate the frequency of communication to the PTZ camera. We recommend leaving the default setting which is 9600.
  • Page 58: System Menu

    North America. Menu Timeouts: Select the duration of time for an inactive menu to be displayed on-screen. Show Wizard: Check this box if you would like the Startup Wizard to start whenever the DVR reboots. HDA30 Series User’s Manual...
  • Page 59: B) Dst

    7.5.1 (b) Configure Daylight Savings Time settings. DST: Enable or Disable the Daylight Savings Time feature. Time Offset: Choose the amount of time (1Hour or 2Hours) to offset if DST is enabled. Daylight Saving Time: Indicate whether you would like this feature to be applied the week of or an exact date.
  • Page 60: Users

    Permission: Select a new user profile (e.g. user1) and press the Permission button to select which menus, settings, and playback/recording functions are available to that specific user and on which channels. All will give that user basic admin settings. HDA30 Series User’s Manual...
  • Page 61: Info

    Keep in mind you can also scan the QR code on this screen using your Night Owl HD mobile application to quickly reconfigure your mobile device via our Owl Scan feature.
  • Page 62: B) Channel Info

    7.5.3 (c) Record Info Displays an overview of the current record settings for each available channel. View record state, stream type, frames per second (FPS), bitrate, and resolution information. The settings on the page cannot be edited. HDA30 Series User’s Manual...
  • Page 63: Log

    7.5.4 Search for logs of all events and notifications on the DVR to playback or backup files. Start Date: Choose the initial date of your log search period. Start Time: Choose the initial time of your log search period. End Time: Choose the end date of your log search period. End Time: Choose the end time of your log search period.
  • Page 64: Events

    Send Email: Send an email notification when this Event Type is detected. Audible: Turn an audible buzzer on for a duration of time to alert you when this Event Type happens. Choose OFF to disable this feature. You can select in between 10 and 60 seconds. HDA30 Series User’s Manual...
  • Page 65: Auto Upgrade

    7.6.3 Auto Upgrade Control settings for auto upgrades of the DVR software. Auto Upgrade: Enable or Disable the auto upgrade feature. Firmware updates will be detected automatically when this feature is enabled. The default selection for the auto upgrade feature is enable. Check For Updates: Check this tick box to periodically check for updated software versions.
  • Page 66: Glossary

    CHAPTER 8 GLOSSARY HDA30 Series User’s Manual...
  • Page 67 Chapter 8: Glossary DDNS: Dynamic Domain Naming System. Method for automatically updating hostnames, address or other information like a URL on a given name server. DHCP: Dynamic Host Configuration Protocol. A network protocol that allows a server to automatically assign a device and IP address. IP: Internet Protocol.
  • Page 68: Warranty

    CHAPTER 9 WARRANTY HDA30 Series User’s Manual...
  • Page 69 Product is defective, the Purchaser must return the Product at Purchaser’s cost with the original proof of purchase receipt. In its sole discretion, Night Owl will either repair or replace the Product at no additional cost to the Purchaser.
  • Page 70 Product’s potential, ability or effectiveness to prevent, minimize or in any way affect personal or property damage or injury. Night Owl is not responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether physical or mental related thereto.
  • Page 71: Troubleshooting

    CHAPTER 10 TROUBLESHOOTING Chapter 10: Troubleshooting...
  • Page 72 (disconnect power cable). Firmly connect a USB mouse to the System needs to be reset. USB Mouse port on the front panel of the system. Reconnect the power cable to the DC 19V port on the real panel. HDA30 Series User’s Manual...
  • Page 73 Error Possible Causes Solutions 1. Check the camera video cable and connections. 2. Disconnect and reconnect the There is no picture on selected Camera cables are loose of have cable at the system and at channels/camera picture Is not become disconnected. the camera.
  • Page 74: User Information

    CHAPTER 11 USER INFORMATION HDA30 Series User’s Manual...
  • Page 75 Chapter 11: User Information Be sure to write down all the important information below and place it in a secure location. General DVR Information Admin Password: ________________________________________________________ User Password: __________________________________________________________ Mac Address: ___________________________________________________________ Component Model Number: _______________________________________________ Internet Login Information NOTE: This information can be found within the General Menu tab under Network in your DVR’s Main Menu.
  • Page 76 CONTACT US PHONE (English, Spanish & French) Sales/ Technical Support 1.866.390.1303 Live Chat 24/7, 365 days a year Professional Installation 1.800.806.5513 EMAIL Sales Support Sales@NightOwlSP.com Technical Support Support@NightOwlSP.com WEBSITE 24/7 Product Support • How-To Videos • Manuals • Firmware Updates www.NightOwlSP.com iPhone, iPad, Mac and Mac OS X are registered trademarks of Apple Inc.

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