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Virgin LS620 User Manual

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User Guide

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Summary of Contents for Virgin LS620

  • Page 1 LS620 User Guide...

  • Page 2: Table Of Contents

    Table of Contents Get Started ..........................1 Your Phone at a Glance ...................... 1 Set Up Your Phone ......................1 Install the battery ......................1 Charge your battery ..................... 1 Activation and Service ......................2 Create Your Account and Pick Your Plan ..............2 Activate Your Phone ....................
  • Page 3 Quick Access ......................15 Change the Screen Orientation...................15 Status Bar ..........................16 Enter Text With the On-screen Keyboard ................18 Phone Calls ..........................21 Make Phone Calls ......................21 Call Using the Phone Dialer ..................21 Call from Call Logs .....................21 Call from Contacts ......................22 Call Using a Speed Dial Number ................22 Call a Number in a Text Message or Email Message ..........22 Call Emergency Numbers ...................23 Receive Phone Calls ......................23...
  • Page 4 Call Settings ........................35 Voicemail Settings ......................36 Call Reject ........................36 TTY Mode ........................36 Contacts............................38 Get Started with Contacts ....................38 Access Contacts ......................38 The Contacts List ......................39 Contacts List Options ....................39 Add a Contact ........................40 Save a Phone Number .......................41 Edit a Contact Entry ......................41 Communicate with Your Contacts ..................44 Import, Export, and Share Contacts ...................46 Import Contacts From Your Internal Storage ...............46...
  • Page 5 Send a Text Message ....................57 Send a Multimedia Message (MMS) ................58 Save and Resume a Draft Message ................60 New Messages Notification ..................60 Manage Message Conversations ................60 Text and Multimedia Message Options ...............62 Apps and Entertainment ......................65 Google Play Store ......................65 Find and Install an App ....................65 Create a Google Wallet Account .................66 Request a Refund for a Paid App ................66...
  • Page 6 Launch the Web Browser....................74 Learn to Navigate the Browser ...................74 Browser Menu ......................75 Select Text on a Web Page ..................76 Go to a Specific Website.....................77 Adjust Browser Settings ....................77 Create Website Settings .....................78 Reset the Browser to Default ..................78 Set the Browser Home Page ..................78 Create Bookmarks ......................78 Create a New Homepage ...................79 Add Bookmarks to Your Home Screen ...............79...
  • Page 7 Work with Pictures ......................89 Share Pictures and Videos....................90 Send Pictures or Videos by Email ................90 Send a Picture or Video by Multimedia Message ............90 Send Pictures or Videos Using Bluetooth ..............91 Tools and Calendar ........................92 QSlide ..........................92 QuickMemo ........................92 QuickRemote ........................94 Voice Command ........................94 Calendar ..........................95 Change Calendar View ....................95...
  • Page 8 Unmount the microSD Card ..................116 Use the Phone‘s microSD Card as a USB Drive ............116 Transfer User Contents From an Android Phone to Your LG LS620 ........ 117 Transfer Via PC or Laptop ..................117 Transfer Via Bluetooth Connection ................117 Update Your Phone ......................
  • Page 9 Home Button Answers Call ..................123 Auto Answer ......................123 TTY Mode ......................... 124 Hearing Aids ......................124 Proximity Sensor ...................... 124 Voice Clarity ......................125 Save Unknown Numbers ..................125 Power Button Ends Call .................... 125 Share & Connect ......................125 NFC Settings ......................
  • Page 10 Printing ........................152 About Phone ......................152 Copyright Information ......................153 IMPORTANT INFORMATION FOR THE LG LS620 ..............154 IMPORTANT SAFETY INFORMATION ................154 Maintaining Safe Use of and Access to Your Phone ..........154 Using Your Phone With a Hearing Aid Device ............156 Caring for the Battery ....................
  • Page 11 Your Device, Number, & Email Address ..............168 Porting/Transferring Phone Numbers................ 168 Coverage; Where Your Device Will Work; Service Speeds ........168 Roaming ........................168 About Data Services & Content ................169 Specific Terms & Restrictions On Using Data Services..........169 Software License ......................

  • Page 12: Get Started

    Get Started The following topics give you all the information you need to set up your phone and service the first time. Your Phone at a Glance The following illustration outlines your phone‘s primary external features and buttons. Set Up Your Phone You must first install and charge the battery to begin setting up your phone.

  • Page 13: Activation And Service

    Activation and Service Before using your phone, you must set up your service with Virgin Mobile. You will need your phone‘s serial number (MEID), printed on a sticker inside the battery compartment. Create Your Account and Pick Your Plan Set up your Virgin Mobile account.

  • Page 14: Top-Up Your Account

    . Dial * 7 2 9 and then touch Additional Information For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at: virginmobileusa.com. Or, call us at 1-888-322-1122. We‘re here to serve you.

  • Page 15: Set Up Voicemail

    1. Before activation, you can turn on the TalkBack voice navigation feature for the visually impaired. Double tap the center of the screen to activate this feature. To enable other features, tap Accessibility settings. To continue the activation process, tap Next. 2.

  • Page 16: Phone Basics

    Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone. Your Phone’s Layout The illustrations and descriptions below outline your phone‘s basic layout.

  • Page 17: Turn Your Phone On And Off

    ● Volume Buttons allows you to adjust the ringtone or media volume or adjust the voice volume during a call. ● Flash helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. ● Back-Facing Camera Lens lets you take pictures and videos.

  • Page 18: Touchscreen Navigation

    Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock Button. 2. Swipe your finger across the screen to unlock it.  If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN.

  • Page 19: Lock And Unlock Your Phone

    Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change.

  • Page 20: Guest Mode

    Note: The default Lock screen simply locks the screen to prevent unintentional actions. For more security to guard against unauthorized use, you can set an unlock requirement (such as a pattern, PIN, or password) that will need to be entered to unlock it. Guest Mode Use Guest mode when you let someone else use your phone.

  • Page 21: Using Guest Mode

     If your Lock screen is not set to Pattern, tap OK, then tap Pattern and enter your normal lock screen pattern as necessary. Note: If your unlock sequence is set to a PIN or password, you will need to enter it to be able set the unlock pattern.

  • Page 22: Customize Your Home Screen

    Customize Your Home Screen You can customize your Home screen when you do the following. ● Create Shortcuts ● Add Widgets ● Create Contact shortcuts ● Change the Background (Wallpaper) ● Customize Application Icons Create Shortcuts Shortcuts are different from the Home screen Widgets. Shortcuts can access a specific contact, activate a feature, action, or launch an application.

  • Page 23: Add And Remove Widgets On The Home Screen

    To delete a shortcut: 1. Press to access the Home screen. 2. Touch and hold the desired shortcut. This unlocks it from its location on the current screen. 3. Drag the icon over Remove and release it. Add and Remove Widgets on the Home Screen Widgets are self-contained applications that can be accessed through your Applications screen or on the Home or Extended screens.

  • Page 24: Customize Applications Icons On The Home Screen

    Gallery to use a picture saved on your phone as a wallpaper. You can crop the picture before setting it as a wallpaper.  ID wallpapers to open the available wallpapers that were included in your Virgin ID pack. ...

  • Page 25: Access Recently-Used Applications

    2. Tap the application icon again and select a preloaded icon sign from the Theme icon tab. – or – Tap the Photo icon tab to create a new icon using images from the Gallery. Tip: Tap 1x1 or 2x2 to change the icon size. Access Recently-Used Applications Your phone keeps a running list of your most recently used applications.

  • Page 26: Home Screen Clean View

    Home Screen Clean View You can see the wallpaper without items on the Home screen by pinching out. Pinch in or tap to see applications and widgets again. Quick Access To view the quick access items, touch anywhere in the front key area and drag up. The following options are available: Voice Mate, Google Search, and QuickMemo.

  • Page 27: Status Bar

    Note: An example of a screen that automatically re-orients by moving the phone is the Messaging screen. This only requires you turn the phone to a horizontal position. 1. Press > > System settings > Display. 2. Tap Auto-rotate screen to enable (a blue checkmark displays) or disable the screen auto-rotation.
  • Page 28 Icon Status Vibrate Mode – Indicates that the ringer volume is set to vibrate and any sounds are silenced. Ringer Silenced – Indicates that all sounds are turned off. Very Low Battery – Indicates that battery is very low. Low Battery – Indicates that battery is low. Battery Drained (40%) –...

  • Page 29: Enter Text With The On-Screen Keyboard

    Icon Notification More Notifications Not Displayed – Indicates that there are more notifications which are not displayed in the Status Bar. Call In Progress – Indicates that a call is in progress. Call In Progress Using Bluetooth Headset – Indicates that a call is in progress using the Bluetooth headset.
  • Page 30 QWERTY Keyboard 1. Tap a text field where you want to enter text. 2. Enter the desired text.  To enter numbers, symbols, and emojis, tap  To enter letters again, tap Phone Basics...
  • Page 31 Note: If you do not want the screen to change orientations automatically, uncheck the Auto- rotate screen. Press > > System settings > Display and deselect Auto-rotate screen. 3. When you have finished typing, tap to close the keyboard. Phone Keyboard To enter text, tap the key labeled with the desired letter until it appears on the screen.

  • Page 32: Phone Calls

    Phone Calls With mobile service and your phone‘s calling features, you can enjoy clear phone calls across the country. Make Phone Calls There are several convenient ways to place calls from your phone. Call Using the Phone Dialer The most ―traditional‖ way to place a call is by using the phone‘s dialer screen. 1.

  • Page 33: Call From Contacts

    1. Press > to display the dial pad. 2. Touch Call logs to display the Call logs list. 3. Touch an entry to display the call details. 4. Touch the phone icon to place a call.  For additional options, touch the name or number. Tip: You can also place a call directly from the Call logs list.

  • Page 34: Call Emergency Numbers

    3. Touch Call to place the call. Call Emergency Numbers You can place calls to 911 even if the phone‘s screen is locked or your account is restricted. To call the 911 emergency number when the phone‘s screen is locked with a screen lock: 1.

  • Page 35: Voicemail

    Answer an Incoming Call ■ Swipe the answer call icon in any direction to answer the call. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do any of the following: ● Press the volume button down. ●...

  • Page 36: Voicemail Notification

    1. Press > 2. Touch and hold to dial your voicemail number. 3. Follow the system prompts to:  Create your password.  Record your name announcement.  Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.

  • Page 37: Visual Voicemail

    Use Visual Voicemail to Access Your Messages 1. Press > > Voicemail 2. Touch an entry to listen to the message. Use Another Phone to Access Messages 1. Dial your wireless phone number. 2. When your voicemail answers, press the asterisk key on the phone (*). 3.

  • Page 38: Review Visual Voicemail

    . You‘ll see a Personalize your voicemail prompt. 1. Press > > Voicemail 2. Touch Personalize now and follow the system prompts to:  Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting. Important: Voicemail Password –...

  • Page 39: Listen To Multiple Voicemail Messages

    2. Touch a message to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, touch > Help > Visual Voicemail Menu > Visual Voicemail Menu. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.

  • Page 40: Change Your Main Greeting Via The Voicemail Menu

    2. Touch > Settings. Select an option to change its settings.  Manage subscription to subscribe and unsubscribe from the visual voicemail premium monthly subscription service. This may take a minute.  Auto forward to email to send a copy of new messages to an email address of your choice.

  • Page 41: Edit The Display Name Via The Voicemail Menu

    3. Touch OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.
  • Page 42 ● End call: End the current call. ● Speaker: Route the phone‘s audio through the speaker (On) or through the earpiece (Off).  Activate Speaker to route the phone‘s audio through the speaker.  Deactivate Speaker to use the phone‘s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.

  • Page 43: Caller Id

    2. Touch 3. Enter a phone number. 4. Touch To permanently block your number, call Virgin customer care. Call Waiting When you‘re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone‘s screen informs you that another call is coming in and displays the caller‘s phone number (if it is available).

  • Page 44: Conference Calling

    Note: For those calls where you don‘t want to be interrupted, you can temporarily disable Call Waiting by pressing before placing your call. Call Waiting is automatically reactivated once you end the call. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time.

  • Page 45: Set Up Speed Dialing

    To activate Call Forwarding: 1. Press > 2. Touch 3. Enter the area code and phone number to which you want your calls forwarded. 4. Touch . (You will hear a tone to confirm the activation of Call Forwarding.) To deactivate Call Forwarding: 1.

  • Page 46: Call Settings

     To filter the call logs, touch > Filter and choose from Received calls, Dialed calls, and Missed calls. Call Log Options ● To make a call from the call log, see Call from Call Logs. For additional options: 1. Press >...

  • Page 47: Voicemail Settings

    Voicemail Settings If you need to adjust your voicemail provider or access settings, use the Voicemail settings menu. 1. Press > 2. Touch > Call settings > Voicemail. 3. Configure your options. Call Reject The Call rejection menu lets you set options to automatically reject calls from certain numbers. 1.
  • Page 48 (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.

  • Page 49: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.

  • Page 50: The Contacts List

    the Contacts icon , drag the icon to the home screen, and release the icon to place it. The Contacts List Learn how to view and navigate through your phone‘s Contacts list. ■ Press > . You will see the Contacts list. ...

  • Page 51: Add A Contact

     Share: Allows you to share contacts.  Send message: Allows you to send a message to a contact.  Send email: Allows you to send an email to a contact.  Speed dial: Allows you to add a speed dial to your contacts. ...

  • Page 52: Save A Phone Number

    5. When you have finished adding information, touch Save. Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad. 1. Press > 2. Enter a phone number. 3. To add the number to an existing contact, touch Update contact. To add a new contact, touch New contact.
  • Page 53 from the Google Account are synced to that account on the web, but the information from the Exchange account will remain unchanged. Edit a Contact 1. Press > > 2. Touch and hold the contact whose details you want to edit. 3.
  • Page 54 3. Tap > Delete.  If the contact contains information from a read-only account, you will not be able to delete it; you will only be able to change the sync settings for that account or delete the account itself. ...

  • Page 55: Communicate With Your Contacts

    Note: If there is no available space on a particular Home screen canvas, you must delete or remove an item before you can add another item. In this case, you have the option of switching to another Home screen canvas. To use direct dial: Simply tap the contact on the Home screen.
  • Page 56 1. Tap a contact's picture to open Quick Contact for Android. 2. Tap the icon corresponding to the type of communication you want to start. Depending on the contact information saved, the available actions will be displayed above the name. To communicate with a contact: 1.

  • Page 57: Import, Export, And Share Contacts

    For more information about sending text and multimedia messages, see Text and Multimedia Messaging. Import, Export, and Share Contacts If you have contacts stored in vCard format on the phone's internal storage, you can import them into your Contacts application on your phone. You can also export contacts in vCard format onto the phone internal storage.

  • Page 58: Joining And Separating Contacts

    2. Open the contact you want to share. 3. Tap > Share. 4. Choose the method for sending. Joining and Separating Contacts When you have two or more entries for the same contact, you can join them into a single entry. You can also separate contacts that were joined.

  • Page 59: Accounts And Messaging

    Accounts and Messaging With wireless service and your phone‘s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Gmail / Google You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications.

  • Page 60: Sign In To Your Google Account

    Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password.

  • Page 61: Send A Gmail Message

     View the inbox of your other Gmail account: • Touch the account name at the top of the inbox, and then touch the account you want to view.  Refresh the inbox: Touch the sync icon Send a Gmail Message Use your phone to send Gmail messages.

  • Page 62: Email

    3. To reply to or forward a message, touch Reply to open a reply message. For reply to all or forward, touch Reply from the open message and then touch Reply to all, or Forward.  For Reply or Reply to all, enter an additional message. ...

  • Page 63: Add An Email Account (Pop3 Or Imap)

    Add an Email Account (POP3 or IMAP) The Email application only reveals all currently added email accounts. To view additional email accounts within the main Email screen, they must first be added. 1. Press > > Email 2. Do one of the following: ...

  • Page 64: Open Email

     Password: Typically your network access password (case-sensitive). 4. Enter a Server address, Domain and tap Next.  Server: Your exchange server remote email address. Typically starts with mail.XXX.com. Obtain this information from your company network administrator.  Domain: Enter your network domain\login username. ...

  • Page 65: Create And Send Email

    Create and Send Email Create and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to email messages. 1. From the Inbox, tap 2. Enter the recipient‗s email address in the To field. ...

  • Page 66: Configure And Sync Corporate Email Settings

    3. Enter a new message and tap Delete an Email Message ■ Touch and hold an email (from your inbox list) and tap Delete from the pop-up context menu. – or – With the email message displayed, tap Configure and Sync Corporate Email Settings You can sync and configure various settings for your corporate email and create a corporate email signature.
  • Page 67  Message format: Select the format you want to view email messages in.  Message size limit: Allows you to set the size limit for messages.  Download over Wi-Fi: Attachments will be queued until Wi-Fi is connected. • File size to download over Wi-Fi: Choose the limit for files required to be downloaded over Wi-Fi.

  • Page 68: Text And Multimedia Messaging

    3. Tap Email Settings and select General settings to set the following settings.  Set default account: Allows you to set the default account.  Select download storage: Allows you to choose where to store your downloads.  Email preview: Allows you to set how much lines of email to display as a preview in the mailbox.

  • Page 69: Send A Multimedia Message (Mms)

     Touch the icon, and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, touch Done. 4. Touch the ―Enter message‖ box and then start composing your message. Note: A counter appears above the Send button ( ) to tell you how many characters you have entered and how many characters are left.
  • Page 70  Touch the icon, and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, touch Done. Note: You can add a subject line by touching >...

  • Page 71: Save And Resume A Draft Message

    Save and Resume a Draft Message While composing a text or multimedia message, touch to automatically save your message as a draft. To resume composing the message: 1. Press > > Messaging 2. Touch the message with the icon to resume editing it. New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the Status Bar when you receive a new text or multimedia message.
  • Page 72 Note: If a message contains a link to a Web page, touch the message and then touch the link to open it in the Web browser. Note: If a message contains a phone number, touch the message and then touch the phone number to dial the number or add it to your contacts.

  • Page 73: Text And Multimedia Message Options

    3. Touch and hold the message that you want to lock. 4. Touch Lock message on the options menu. A lock icon is displayed at the right hand side of the message. Delete a Single Message 1. While viewing a message thread, touch and hold the message that you want to delete. 2.
  • Page 74 1. Press > > Messaging 2. On the Messaging screen, touch and then touch Settings. You can set the following: Display Settings ● Set default SMS app: Enable this option to set Messaging as your default SMS app to turn on all features ●...
  • Page 75 ● Conversation theme: Allows you to select the desired conversation theme for the conversation wallpaper and message bubbles. ● Notification  Notifications: Enable this option if you wish to receive a notification in the Status Bar when a new text or multimedia message arrives. •...

  • Page 76: Apps And Entertainment

    In to Your Google Account for details. Important: Third-party applications may access your personal information or require Virgin to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider‘s policies, which can usually be found on their website.

  • Page 77: Create A Google Wallet Account

    Note: You need a Google Wallet account to purchase items on Google Play. See Create a Google Wallet Account to set up a Google Wallet account if you do not have one. 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone.

  • Page 78: Open An Installed App

    Open an Installed App There are options for opening an installed app. ■ Press > , locate the app, and then touch its icon. – or – 1. Press > > Play Store 2. Touch > My apps > INSTALLED tab. 3.

  • Page 79: Music

    2. Touch the switch to turn Location services ON.  Mode: Select High accuracy, Battery saving, or Device sensors only.  Recent Location Requests: Displays apps that have recently requested your location information.  Location services • Google Location Reporting: Allows you to configure your Google location settings.

  • Page 80: Web And Data

    Web and Data Your phone‘s data capabilities let you wirelessly access the Internet or your corporate network through a variety of connections, including Wi-Fi, 4G, Data Services (3G Network), and Virtual Private Networks (VPN). The following topics address your phone‘s data connections and the built-in Web browser. Additional data-related features can be found in Accounts and Messaging,...

  • Page 81: Add A Wi-Fi Network

     When you're connected to a network, you can tap the network name in the Wi-Fi settings screen for details about the speed, security, address, and related settings. To receive notifications when open or secured networks are in range: By default, when Wi-Fi is on, you receive notifications in the Status Bar when your phone detects an open Wi-Fi network.

  • Page 82: Data Services General Information (3G And 4G Networks)

    Data Services General Information (3G and 4G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly.

  • Page 83: Data Connection Status And Indicators

    When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You don‘t have to enter it. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone.

  • Page 84: Set Up Secure Credential Storage

    Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Turn Wi-Fi On and Connect to a Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone‘s secure credential storage.

  • Page 85: Browser

    3. When prompted, enter your login credentials, and then touch Connect. When you are connected, a VPN connected icon appears in the notification area. 4. Open the Web browser to access resources such as intranet sites on your corporate network. (For more information about browsing the Web, see Learn to Navigate the Browser.) Disconnect from a VPN...

  • Page 86: Browser Menu

    Selecting To select onscreen items or links: ■ Drag across a page, and then touch an item or touch an onscreen link to select the link. Links, which are displayed as underlined text, allow you to jump to Web pages, select special functions, or even place phone calls.

  • Page 87: Select Text On A Web Page

    Open the Browser Menu The browser menu may be opened anytime you have an active data session, from any page you are viewing. 1. Press > > Browser 2. From any open Web page, touch . You will see the browser menu. Options available within the browser menu may include: ●...

  • Page 88: Go To A Specific Website

     Select all to select all the text in the current Web page.  Copy to copy the selected text.  Share to share the selected message using your favorite services like Email, Messaging, and others.  Find to search for all instances of the selected text in the current Web page. ...

  • Page 89: Create Website Settings

    • Adjust JavaScript and other web content settings.  Bandwidth management • Settings for Search result preloading and image loading. Create Website Settings You can create settings for individual websites. 1. Press > > Browser 2. From any open Web page, touch >...

  • Page 90: Create A New Homepage

    3. In the Bookmarks tab, tap > Add bookmark. 4. Enter a descriptive name and URL for the new bookmark. 5. Tap OK to store the new entry to your Bookmarks list. Create Bookmarks from Other Tabs 1. From any open web page, tap to open the option menu and tap Bookmarks.

  • Page 91: Camera And Video

    Camera and Video You can use the camera or camcorder to take and share pictures and videos. Your phone comes with a 8 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures The following topics teach you how to take pictures with your phone‘s camera. Open or Close the Camera You can open the camera through the applications list and close it from the camera menu.

  • Page 92: Take A Picture

     Dynamic tone (HDR): Combines photos taken at multiple exposures into one optimal photo to get a better photo in tricky lighting situations.  Panorama: Creates a wide photo of a panoramic view. Hold the phone horizontally, press the shutter to start and slowly sweep the camera across the scene. ...

  • Page 93: Super Zooming

    Super Zooming You can use a zoom up to 8 times while taking pictures. Tip: This function operates automatically while zooming in and out. Note: Use a steady hand. This feature does not work with some functions. Objects can be overlapped when taking a picture of fast-moving subjects.

  • Page 94: Review Screen

    Note: Light Frame is supported for Front Camera mode only. Viewfinder screen area in Light Frame mode looks smaller than normal Front Camera mode. But the image size and resolution are same as the normal Front Camera mode. Review Screen After capturing a picture or video, touch the thumbnail image to see the item in the review screen.

  • Page 95: Record Videos

    Record videos Record high-quality videos using your phone‘s video camera. 1. Press > > Camera 2. Move the selection slider to video camera. 3. Select MMS video to record a short video for email or messaging or Long video. 4. Point the lens to frame the scene where you want to start. 5.

  • Page 96: Video Camera Settings

     Image size: Set the size of your picture. Choose from 8M 3264x2448 (4:3), W6M 3264x1836(16:9), 5M 2560x1920 (4:3) or 1M 1280x960 (4:3).  ISO: Control the camera's sensitivity to light. Choose from Auto, 100, 200, 400, or 800.  White balance: Select how the camera adjusts colors in different kinds of light in order to achieve the most natural-looking colors for your pictures.

  • Page 97: View Pictures And Videos Using Gallery

    3. Touch Settings to display the Settings menu and access all your video camera settings. You can change the following settings from the Settings menu:  Video size: Set the size of your video. Choose from FHD 1920x1080 (30fps), HD 1280x720, QVGA 320x240 (MMS) or QCIF 176x144 (MMS).

  • Page 98: View Pictures And Videos

    2. Touch a folder location (such as Camera), and then touch an image to view the picture. If you stored your files in folders (directories) on the microSD card or phone memory, Gallery will display these folders as separate albums. Folders in your storage card or phone memory that contain pictures and videos will also be treated as albums.

  • Page 99: Watch A Video

    Watch a Video The screen automatically switches to portrait mode when you play a video. Use the onscreen controls to play, pause, or stop the video. 1. Press > > Gallery  Scroll left or right to view more albums. 2.

  • Page 100: Live Zoom

     to access Subtitles, Share, Trim, Delete, Settings, Details, and Help. Live Zoom Live Zoom allows you to zoom in or zoom out on a portion of a video that is being played to make the desired section appear larger or smaller. When viewing a video, use your index finger and thumb in a pinching or spreading motion to zoom in or out.

  • Page 101: Share Pictures And Videos

    5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. 6. To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired size and position.

  • Page 102: Send Pictures Or Videos Using Bluetooth

    2. Touch the album that contains the pictures or videos you want to share. 3. Touch the pictures or videos you want to share.  To select multiple items, touch while viewing an album and select all of the items you want to include.

  • Page 103: Tools And Calendar

    Tools and Calendar Learn how to use many of your phone‘s productivity-enhancing features. QSlide The QSlide function enables an overlay on your phone's display for easy multitasking. 1. While using an app that supports QSlide, tap to access QSlide. – or – Open the Notifications Panel and touch an app from the QSlide apps section.
  • Page 104 While viewing the screen you want to capture and create a memo on, slide the Status Bar down and tap 2. Create a memo using the following options:  : Tap to enable an overlay on your phone's display for easy multi-tasking while keeping the memo in the background.

  • Page 105: Quickremote

    QuickRemote QuickRemote turns your phone into a Universal Remote for your home TV and cable box. 1. From the Home screen, tap > QuickRemote > – or – Touch and slide the Status Bar downwards and touch > ADD REMOTE. 2.

  • Page 106: Calendar

     Call [Name or Phone Number]  Send Text [Name or Phone Number]  Redial [Latest number]  Open [App Name]  Play Music [Music name]  Check [Item] 3. If Voice Command finds a match, it performs the requested action, otherwise, it will display options.
  • Page 107 ■ Tap > Day, Week, Month, Year, Agenda. Each view displays the events in your calendar for the period of time that you specify.  Day View  Week View Tools and Calendar...
  • Page 108  Month View  Year View Tools and Calendar...

  • Page 109: View Event Details

     Agenda View View Event Details You can view more information about an event in a number of ways, depending on the current view. ■ In Agenda, Day, Week view, Year view, or Month view, tap an event to view its details. Create an Event You can use the Calendar tool on your phone to create events that appear on your phone and in your Google Calendar on the web.

  • Page 110: Edit Or Delete An Event

     You can also touch and hold a spot in Day, Week, or Month view to open the new event screen with that day and time already entered. 2. Add details about the event.  Enter a name, and other optional details about the event, just as you would on Google Calendar (on the web).

  • Page 111: Respond To An Event Reminder

    2. Tap Add reminder to add a reminder. 3. Tap the reminder time to display a pop-up menu and choose your desired setting.  At the designated time, you will receive a notification to remind you about the event (See Respond to an Event Reminder.).

  • Page 112: Change Calendar Settings

    Change Calendar Settings You can change the settings for how the Calendar application displays events and how it notifies you of upcoming events. ● Open the Calendar, and tap > Settings > Calendar settings.  Week starts on: Opens a dialog box to configure from when the week starts on. ...

  • Page 113: Alarm/Clock

    Rename a Folder 1. Tap the folder icon to open it. 2. Tap 3. Enter the new folder name and tap OK. Note: You can also change the folder color. Organize Items in a Folder ■ Just drag a shortcut, an icon, or a folder and drop in a folder. Alarm/Clock You can use Alarm/Clock application to monitor several types of information at once, in addition to the current date and time.
  • Page 114 4. Tap Repeat to set the days when you want the alarm to sound. (If you don't set a repeat, the alarm will only sound on the assigned day.) 5. Tap Snooze duration to open a dialog box to set the amount of time to wait before sounding the alarm again if it is not dismissed.

  • Page 115: Tasks

    3. Tap to set the following options:  Vibration: Set the phone vibrate along with the alert sound. (A blue checkmark appears.)  Alert sound: Select the alert sound.  Alert volume: Set the alert volume. 4. Tap to start the timer. To stop it, tap 5.
  • Page 116 2. Tap Add account. 3. Tap Microsoft Exchange to enter your email address and password information. 4. For further information about adding a Microsoft Exchange account, see Set Up a Corporate Email. 5. Make sure that you place a checkmark on Sync Tasks. Add a Task 1.

  • Page 117: Calculator

    to access the following options.  Sync now: Tap to sync your Microsoft Exchange account tasks.  Sort by: Allows you to sort tasks by Due date, Priority and Creation order.  Delete: Allows you to delete tasks.  View completed tasks: Allows you to view completed tasks. ...

  • Page 118: File Manager

     to delete the last number or operator you entered. Touch and hold delete numbers repeatedly.  to clear the screen.  to view your calculation(s) history, change between the scientific and basic calculators, and access the calculator settings. File Manager Use the File Manager application to manage your applications and documents stored in your phone.

  • Page 119: Searching In File Manager

    ● Exit: Exits the application. Searching in File Manager Tap the Search icon (in the top right corner of the File Manager screen) to search for your files or information. Using QSlide While viewing All Files, tap the QSlide icon to open File Manager in a QSlide window.

  • Page 120: Bluetooth Settings Menu

    Bluetooth Settings Menu The Bluetooth settings menu allows you to set up many of the characteristics of your phone's Bluetooth service. Includes the following: 1. Entering or changing the name your phone uses for Bluetooth communication 2. Setting your phone's visibility (or ―discoverability‖) for other Bluetooth phones To access the Bluetooth Settings menu: 1.

  • Page 121: Send Items Via Bluetooth

    5. Depending on the device, you might have to tap Pair to accept the passkey (if they match), confirm matching passkeys, or enter the passkey or PIN Code. 6. Tap Done > OK if you entered a passkey or PIN code. 7.

  • Page 122: Disconnect Bluetooth Connection During An Active Call

     The external Bluetooth phone must be visible and communicating for the pairing to be successful. Send Pictures and/or Videos 1. Press > > Gallery 2. Tap an album to open it and view its contents. (The pictures and videos in the album are displayed in chronological order.) 3.

  • Page 123: Enjoy Content From Nearby Devices

    Playing / Sending ● Play: You can play the content via a TV, a Bluetooth speaker, etc. ● Beam: You can send the content to the device of Bluetooth and SmartShare Beam supported.  SmartShare Beam: Transferring the content feature fast via Wi-Fi Direct. Enjoy Content from Nearby Devices You can enjoy the content from nearby devices (i.e., PC, NAS, Mobile) in the Gallery, Music, Videos app, etc.

  • Page 124: Near Field Communication (Nfc) Technology

    Connecting Devices Connect your device and other devices supported by DLNA in the same Wi-Fi network. Searching Other Devices 1. Tap Nearby devices, then you can see the DLNA-supported devices. 2. Connect to the device to view the content. Near Field Communication (NFC) Technology NFC (Near Field Communication) technology is a short-range, wireless technology that lets you quickly and wirelessly exchange information between your phone and other NFC-enabled smartphones, smart accessories, and NFC-enabled access points.

  • Page 125: Insert A Microsd Card

    Insert a microSD Card Remove the battery cover and battery to insert a compatible microSD card into your phone. 1. Insert your fingernail into the slot on the left side of the back cover and lift the cover up gently. 2.

  • Page 126: Remove A Microsd Card

    Remove a microSD Card Before removing your phone‘s microSD card, use the Storage settings menu to unmount the card. 1. Insert your fingernail into the slot on the left side of the back cover and lift the cover up gently. 2.

  • Page 127: Unmount The Microsd Card

    3. Touch Erase everything to confirm the process. Note: The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card. Unmount the microSD Card When you need to remove the microSD card, you must unmount the microSD card first to prevent corrupting the data stored on it or damaging the microSD card.

  • Page 128: Transfer User Contents From An Android Phone To Your Lg Ls620

    6. Connect the LG LS620 to the computer using the supplied USB cable. 7. In the USB connection type menu on the LG LS620, tap Media sync (MTP). 8. On the computer, organize the files in the folder, transfer the files into the LG LS620 folder, then safely stop/remove the USB Phone.

  • Page 129: Update Your Phone

    2. Tap , then Choose the file you want to send (or check Select all to send all files). 3. Tap Share and tap Bluetooth. The Bluetooth menu appears. 4. Tap Search for devices at the bottom of the screen to find the phone you want to send the file to.

  • Page 130: Update Your Lg Software

    3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4.

  • Page 131: Update Your Profile

    1. Press > > System settings > System updates > Update LG software. 2. Follow the onscreen instructions. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.

  • Page 132: Settings

    Settings The following topics provide an overview of items you can change using your phone‘s Settings menus. Wireless Networks This group of settings lets you control your phone's Wi-Fi settings, Bluetooth, Tethering, VPN, and Mobile networks. Airplane Mode Airplane Mode (Flight mode) allows you to use many of your phone‗s features, such as games, and music when you are in an airplane or in any other area where making or receiving calls or data is prohibited.

  • Page 133: Wi-Fi Settings

    Wi-Fi Settings Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using available computer networks. For details on your phone‘s Wi-Fi features and settings, see Connect Wi-Fi. Bluetooth Settings Your phone‗s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more.

  • Page 134: Call Reject

    1. Press > > System settings > Call > Incoming call pop-up. 2. Tap the Incoming call pop-up checkbox to enable/disable the feature. Call Reject You can set call rejection and manage the reject list. 1. Press > > System settings > Call > Call reject. 2.

  • Page 135: Tty Mode

    1. Press > > System settings > Call > Auto answer. 2. Tap Disable, 1 second, 3 seconds, or 5 seconds. TTY Mode A TTY (also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.

  • Page 136: Voice Clarity

    When receiving and making calls, this sensor automatically turns the backlight off and locks the touch keypad by sensing when the phone is near your ear. This extends battery life and prevents the touch keypad from activating unintentionally during calls. To enable the Proximity Sensor: 1.

  • Page 137: Nfc Settings

    NFC Settings NFC (Near Field Communication) is a wireless technology that enables data transmission between two objects when they are brought within a few inches of each other. When you enable NFC on your phone, it can exchange data with other NFC-enabled devices or read information from smart tags embedded in posters, stickers, and other products.

  • Page 138: Wireless Storage

    2. Tap the Miracast switch to turn on this feature. 3. Turn on the Miracast feature on your TV or connect to a LG Miracast dongle. Tips: To start the Miracast feature quickly, tap the Miracast icon in the Notifications Panel. While mirroring, Wi-Fi or Mobile Hotspot cannot be used simultaneously.

  • Page 139: Mobile Networks Settings

     To secure the Wi-Fi network, tap the Security menu and select WPAP2 PSK (Wi-Fi Protected Access 2 with a Preshared Key). When a password field is added to the dialog box, enter a password. You will need to enter this password when you connect the phone's hotspot with a computer or other phone.

  • Page 140: Vpn Settings

    Connections Optimizer Your phone can be set to automatically connect you to Wi-Fi networks on your device‗s remembered list and, if applicable, to the 4G Network. 1. Press > > System settings > More..2. Tap Mobile networks > Connections Optimizer. 3.

  • Page 141: Ringtone & Vibration Settings

    – or – Press the Volume Down Button until you see on the screen. Volumes Adjust your phone's volume settings to suit your needs and your environment. 1. Press > > System settings. 2. From the DEVICE section, tap Sound > Volumes. 3.
  • Page 142 Phone Ringtone The phone ringtones alert you of incoming calls. To select a ringtone for voice calls: 1. Press > > System settings. 2. From the DEVICE section, tap Sound > Phone ringtone. 3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not, select another ringtone or tap Cancel.
  • Page 143 3. Tap the Ringtone with vibration checkbox to turn on the feature. (A blue checkmark will appear.) Voice Notifications To read out the incoming call and the message event automatically. 1. Press > > System settings > Sound. 2. From the DEVICE section, tap Sound > Voice notifications. 3.

  • Page 144: Display Settings

    2. From the DEVICE section, tap Sound > Touch feedback & system. 3. Tap the Screen lock sound checkbox. (A blue checkmark will appear.) To set behavior when an emergency call is placed. 1. Press > > System settings. 2. From the DEVICE section, tap Sound > Touch feedback & system > Emergency tone. 3.
  • Page 145 Note: Long backlight settings reduce the battery‗s talk and standby times. For the best battery performance, use the shortest convenient timeout. Screen-off Effect Select the screen-off effect when locking and turning off the screen. 1. Press > > System settings. 2.
  • Page 146 Font Type Choose the desired font type for device menus. 1. Press > > System settings. 2. From the DEVICE section, tap Display > Font type. 3. Tap a desired font type. Font Size Choose the desired font size for device menus. 1.

  • Page 147: Home Screen

    Home Button LED Configures the notification LED options. 1. Press > > System settings. 2. From the DEVICE section, tap Display > Home button LED. 3. To activate LED light for notification, tap the Home button LED switch 4. Tap each item to receive notification with LED light flash. Home Screen Configure your phone's home screen settings.

  • Page 148: Lock Screen

    Screen Swipe Effect Choose the desired type of effect to display when you swipe from one Home screen canvas to the next. 1. Press > > System settings. 2. From the DEVICE section, tap Home screen > Screen swipe effect. 3.
  • Page 149 Select Screen Lock You can increase your phone‘s security by face unlock, creating a screen unlock pattern, creating a PIN, or choosing a password. When these features are enabled, you must show your face, draw the correct unlock pattern, enter the PIN, or enter the password on the screen to unlock and regain access to the phone.
  • Page 150 If you haven‘t created a Google Account on the phone, you must perform a factory reset. CAUTION! If you perform a factory reset, all user applications and user data will be deleted. Please remember to back up any important data before performing a factory reset. When you can‘t recall your unlock Pattern, PIN or Password: 1.

  • Page 151: Gestures

    1. Press > > System settings. 2. From the DEVICE section, tap Lock screen > Shortcuts. 3. Tap each shortcut key to select the desired shortcut key. 4. After personalizing, tap Save. Lost phone contact Select whether to display the owner information on the lock screen and customize the owner information.
  • Page 152 1. Press > > System settings. 2. From the DEVICE section, tap Gestures. 3. Tap the Screen on/off checkbox to set this feature on. (A blue checkmark will appear.) Silence Incoming Calls You can set the phone to silence incoming calls by just flipping the phone. 1.

  • Page 153: One-Handed Operation

    3. Tap Motion sensor calibration. 4. Place the phone on a flat surface and tap Calibrate sensor. One-handed Operation You can configure various one-handed operation options. Dial Keypad To adjust the position of the dial keypad to the left or right. 1.

  • Page 154: Battery

    Battery The Battery menu lets you view any battery information and configure options. 1. Press > > System settings. 2. From the DEVICE section, tap Battery. 3. Tap Battery percentage on status bar to display the battery percentage indicator on the Status Bar.

  • Page 155: Personal Settings

    5. Read the disclaimer and tap OK. Personal Settings This group of settings lets you configure accounts & sync, cloud, guest mode, location access, security, language & input, and backup & reset settings. Accounts & Sync Use the Accounts & sync settings menu to add, remove, and manage your Google and other supported accounts.

  • Page 156: Location

    2. Tap Set apps to select apps to be viewed in Guest mode. Help Displays help and use information for the Guest Mode feature. Location Use the Location access menu to set your preferences for using and sharing your location when you search for information and use location-based applications, such as Maps.

  • Page 157: Language & Input Settings

    Unknown Sources Allow installation of non-Play Store applications. Verify Apps Disallow or warn before installation of apps that may cause harm. Storage Type Allows you to see the storage type as credential storage. Trusted Credentials Checkmark to allow applications to access your phone‗s encrypted store of secure certificates and related passwords and other credentials.

  • Page 158: Backup & Reset

    Keyboard & Input Methods Shows the default keyboard type. Checkmark the keyboard you want to use from Google voice to configure each keyboard‗s settings. typing, LG Keyboard or Swype. Tap Voice Search Tap to configure the Voice Search settings. Text-to-Speech Output Tap to set the preferred engine or general settings for text-to-speech output.

  • Page 159: System Settings

    LG Backup Service Backs up all information on the device and restores it in the event of data loss or replacement. 1. Press > > System settings > Backup & reset > LG Backup service. 2. Read the LG apps rights agreement and tap the check box (if necessary). Note: Tap >...
  • Page 160 Services Allows you to set up the TalkBack function which assists people with impaired vision by providing verbal feedback. To turn on the TalkBack function: 1. Press > > System settings > Accessibility > TalkBack. 2. Tap the TalkBack switch to turn it on.

  • Page 161: Pc Connection

    Physical and Motor Allows you to configure the following physical and motor options. 1. Press > > System settings > Accessibility. 2. Set the following options as you want.  Touch & hold delay: Allows you to set the touch and hold delay (short, medium, or long).

  • Page 162: Accessory

    Select USB Connection Method Opens a dialog box to choose the default connection mode when connecting your phone to a PC via USB. Choose from Charge phone, Media sync (MTP), or Send images (PTP). Note: For Windows® XP, the MTP driver is not installed by default. If Windows Media Player(WMP) over version 10.x is installed on the PC, the MTP driver may be installed.

  • Page 163: Printing

    Update Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. Press >...

  • Page 164: Copyright Information

    LG Electronics, Inc. Copyright © 2014 LG Electronics, Inc. ALL RIGHTS RESERVED. LG and the LG logo are registered trademarks of LG Electronics, Inc. LG LS620 is a trademark of LG Electronics, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

  • Page 165: Important Information For The Lg Ls620

    Do Not Rely on Your Phone for Emergency Calls Mobile phones operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication IMPORTANT INFORMATION FOR THE LG LS620...
  • Page 166 RF devices to set off explosives. Turn your phone off when you‘re in any area that has a potentially explosive atmosphere. Although it‘s rare, your phone and accessories could generate sparks. Sparks can cause an IMPORTANT INFORMATION FOR THE LG LS620...

  • Page 167: Using Your Phone With A Hearing Aid Device

    Using Your Phone With a Hearing Aid Device Your LG LS620 has an M4/T4 rating. While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
  • Page 168 Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. IMPORTANT INFORMATION FOR THE LG LS620...

  • Page 169: Caring For The Battery

    Virgin is not aware of similar problems with Virgin phones resulting from the proper use of batteries and accessories approved by Virgin or the manufacturer of your phone. Use only Virgin approved or manufacturer-approved batteries and accessories found at virginmobileusa.com or through your phone‘s...
  • Page 170 Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Only authorized service providers shall replace battery (If the battery is nonuser replaceable). IMPORTANT INFORMATION FOR THE LG LS620...

  • Page 171: Radio Frequency (Rf) Energy

    0.39 inches (1cm) must be maintained between the user‘s body and the back of the phone. Belt-clips, holsters, and similar accessories containing metallic components may not be used. Body-worn IMPORTANT INFORMATION FOR THE LG LS620...
  • Page 172 Sometimes it may be necessary to remove the battery pack to find the number. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for IMPORTANT INFORMATION FOR THE LG LS620...
  • Page 173 Increase the separation between the equipment and receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. IMPORTANT INFORMATION FOR THE LG LS620...

  • Page 174: Owner's Record

    Department of LG. LG shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty. 2. WHAT THIS WARRANTY DOES NOT COVER: (1) Defects or damage resulting from use of the product in other than its normal and customary manner. IMPORTANT INFORMATION FOR THE LG LS620...
  • Page 175 LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR IMPORTANT INFORMATION FOR THE LG LS620...

  • Page 176: General Terms And Conditions Of Service

    For Broadband2Go customers please call Customer Care at 1-877-877-8443. Basic Definitions In this document: (1) ―we,‖ ―us,‖ ―our,‖ and ―Virgin Mobile‖ mean Virgin Mobile and payLo by Virgin Mobile USA, L.P.; (2) ―you,‖ ―your,‖ ―customer,‖ and ―user‖ mean an account holder or user with us;...

  • Page 177: The Service Agreement

    Depending on who provides the items, the terms may come from Virgin Mobile or a third party. You are subject to any terms provided by the third party, and the terms are directly between you and that third party.

  • Page 178: Our Right To Change The Agreement & Your Related Rights

    Services to another party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors Agreement, which are available on our website, and the detailed plan or other information on Services that we provide or refer you to during the sales transaction. IMPORTANT INFORMATION FOR THE LG LS620...

  • Page 179: Your Device, Number, & Email Address

    The term ―roaming‖ typically refers to coverage on another carrier‘s network that we may make available to you based on our agreements with other carriers. These agreements may change from time to time, and roaming coverage is subject to change without notice. Your ability to IMPORTANT INFORMATION FOR THE LG LS620...

  • Page 180: About Data Services & Content

    Data Content stored on a Device, transmitted over our networks, or stored by Virgin Mobile may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you, and you may not receive a refund for any unused portion of the Data Content.

  • Page 181: Software License

    Software License If Virgin Mobile provides you software as part of the Service and there are not software license terms provided with the software (by Virgin Mobile or by a third party), then Virgin Mobile grants you a limited, revocable, non-exclusive, non-transferable license to use the software to access the Services for your own individual use.

  • Page 182: How We Calculate Your Charges

    You agree to pay all federal, state, and local taxes, fees, and other assessments that we‘re required by law to collect and remit to the government on the Services that we provide to you. These charges may change from time to time without advance notice. IMPORTANT INFORMATION FOR THE LG LS620...

  • Page 183: Surcharges

    If you switch between a Virgin Mobile service plan and a payLo service plan, your Virgin Mobile or payLo account (as applicable) may be closed and you may be given a new Virgin Mobile or payLo account (as applicable). Some service plans are available only on certain phones.

  • Page 184: Establishing Or Replenishing Account Balances

    You further agree that Virgin Mobile may, in our sole discretion, treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service.

  • Page 185: Location-Enabled Services

    If you access, use, or authorize third-party applications through the Services, you agree and authorize Virgin Mobile to provide information related to your use of the Services or the application(s). You understand that your use of third-party applications is subject to the third party‘s terms and conditions and policies, including its privacy policy.

  • Page 186: 911 Or Other Emergency Calls

    SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DON‘T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND DON‘T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. VIRGIN MOBILE PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN ―AS IS‖ BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS.

  • Page 187: You Agree That Our Liability Is Limited - No Consequential Damages

    In those rare instances where your concern is not resolved to your satisfaction through calls to our customer care, you and Virgin Mobile each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below. If the dispute is not resolved, you and Virgin Mobile agree that the dispute will be resolved through individual binding arbitration or small claims court, instead of courts of general jurisdiction.
  • Page 188 Agreement. Dispute Notice and Dispute Resolution Period Before initiating an arbitration or a small claims matter, you and Virgin Mobile each agree to first provide to the other a written notice (―Notice of Dispute‖), which shall contain: (a) a written description of the problem and relevant documents and supporting information;...

  • Page 189: No Trial By Jury And No Class Actions

    Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the ―Minimum Standards‖), the Minimum Standards in that regard will apply. However, nothing in this paragraph will require or allow you or Virgin Mobile to arbitrate on a classwide, representative or consolidated basis.

  • Page 190: Indemnification

    Indemnification You agree to indemnify, defend, and hold Virgin Mobile and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service;...

  • Page 191: Index

    Index 4G, 71 Launch connection, 74 About Phone, 152 Menu, 75 Access Contacts, 38 Navigate, 74 Access Gmail, 49 Reset, 78 Access Recently-Used Applications, 14 Select text on a Web page, 76 Accessibility, 148 Settings, 77 Accessory, 151 Website settings, 78 Accessory Jack, 5 Zoom, 75 Accounts &...
  • Page 192 Contacts, 38 Gestures, 140 Contacts List Options, 39 Get Started with Contacts, 38 Corporate Email (Outlook), 52 Gmail Create a Google Account, 48 Share pictures, 90 Create an Event, 98 Gmail / Google, 48 Create and Send Email, 54 Google Maps, 67 Create Your Account and Pick Your Plan, 2 Google Play Customize Applications Icons on the Home...
  • Page 193 More Settings, 127 Reply to or Delete an Email Message, 54 Multimedia Messaging Respond to an Event Reminder, 100 Share pictures and videos, 90 Retrieve Your Voicemail Messages, 25 Multi-point Auto Focus, 81 Review Visual Voicemail, 27 Music, 68 Ringtone & Vibration Settings, 130 Google Play Music, 68 Rotate, 8 Music Player app, 68...
  • Page 194 Touchscreen Navigation, 7 Settings, 28 Transfer Via Bluetooth Connection, 117 Visual Voicemail Options, 28 Transfer Via PC or Laptop, 117 Voice Clarity, 125 TTY Mode, 36, 124 Voice Command, 94 Turn Bluetooth On and Off, 108 Voicemail, 24 Turn Wi-Fi On and Connect to a Network, Greeting, 29 Notification, 25 Turn Your Phone On and Off, 6...

Table of Contents