Customer Support - Pinnacle SoundBridge Wireless Network Music Player User Manual

2. Note the value of "Wi-Fi Network Name (SSID)".
3. Click "Security Settings" on the left side to access the WEP settings. If "WEP" is set to
"Enable" (as below), you will need to obtain the hexadecimal key for your network.
Netgear unfortunately, does not allow you to view the current WEP key. However, if you re-
enter the known passphrase and press "Generate Keys," then it will regenerate the keys as
before and allow you to view them:
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Section 11: Appendices
4. Make a note of the value of the key with the active radio button (the default key, in this
case "Key 1": "562E7FF0A0"). This is the password that you will need to enter into your
SoundBridge's Wi-Fi setup "Password" fi eld.
5. Close your web browser.

Customer Support

If you are having trouble setting up the SoundBridge, please browse our online support
resources at www.rokulabs.com/support There you will fi nd troubleshooting documents and
an active forum topic dedicated to "SoundBridge Set-up". Check to see if other users have
posted information that pertains to your situation. Our Forum is monitored by Roku engineers
and by our customer support staff. If those options fail, please send an email to Customer
Support.
Section 11: Appendices
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