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Unimark ET6500 series Installation And Operator's Manual

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Installation and Operator's Manual
P/N: 71U-1415-300K © 2014, REV 19
www.unimark.com
Unimark Service: USA #: (913) 649-2424

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Summary of Contents for Unimark ET6500 series

  • Page 1 Installation and Operator’s Manual P/N: 71U-1415-300K © 2014, REV 19 www.unimark.com Unimark Service: USA #: (913) 649-2424...

  • Page 2: Table Of Contents

    Table Of Contents Introduction ----------------------------------------------------------------------------------------------- Page 5 Items Included -------------------------------------------------------------------------------------------- Page 5 Installation ------------------------------------------------------------------------------------------------- Page 6 Unpacking Location and Setup Plugging into the Unit Mounting the Unit Setting the Rear Panel Switches Host Interface Specifications -------------------------------------------------------------------------- Page 9 Hardware Interface Serial Data Structure ASCII Control Character List ------------------------------------------------------------------------...
  • Page 3 This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by Unimark could void the operator’s authority to operate the equipment under these conditions and rules.
  • Page 4 UBUNTU FONT LICENSE Version 1.0 PREAMBLE This License allows the licensed fonts to be used, studied, modified and redistributed freely. The fonts, including any deriv ative works, can be bundled, embedded, and redistributed provided the terms of this license are met. The fonts and derivatives, however, cannot be released under any other license.

  • Page 5: Introduction

    In addition Unimark Products has designed a Dual Device Trolley (DT4000R) which provides mounting for two ET6500 units, stores stock for each, and provides all necessary electrical connections from the Units to the rear panel of the troll ey.

  • Page 6: Installation

    Installation 3.1 Unpacking Open the shipping carton from the top and remove the top packing foam. Lift the Unit from the box, ensuring a firm grip on the main enclosure. Remove the power cord and other accessory items. Retain original shipping carton and packaging for future use.

  • Page 7: Plugging Into The Unit

    Legacy Printers: Older legacy ATB and BTP printers PC/Host. typically used a DB-25F connection (Identical to the Unimark ET6000). Unimark can provide replacement NET: Standard RJ-45 Ethernet. An cables and adaptors as part of the ET6500 product to optional...

  • Page 8: Setting The Rear Panel Switches

    The rear panel switches are set at the factory for specific configurations. The switch settings should only be changed as directed by Unimark Engineering. S1 & S2: The top two switches are used to select between the Left (IATA© position) and Center TOF sensor pair.

  • Page 9: Host Interface Specifications

    Host Interface Specifications 4.1 Hardware Interface The Unit uses an industry standard RS-232 Asynchronous Serial Communications host port. The physical connection is provided using a single DB-9(F) female pin connector. The table below provides the DB-9 and equivalent DB-25 pin-out for the Unit along with the matching pin-out for the PC host assuming a standard full null modem connection.

  • Page 10: Operator Interface

    Operator Interface 6.1 LCD and LED Indicators POWER LED – Indicates An LCD provides the operator with information that the Unit is powered, and about the Unit’s state and is used to navigate the ALERT LED – Notifies the Unit’s menu system. operator of a condition that voltage is available for logic needs immediate attention.

  • Page 11: Arrow Buttons

    6.3 Button Pad - Arrow Buttons “Menu” State – While in the menu, the buttons are used to navigate through the different options of the current level. The buttons have the same basic functionality moving the operator forward through the current level. buttons have the same basic functionality in the opposite order.

  • Page 12: Basic Operator Level Menu - Airline Or Dedicated User (Single User)

    5. This menu allows access to menus to configure all aspects of the Unit's behavior and perform important diagnostics. Menu is password protected. Contact Unimark engineering for full menu tree documentation. Some maintenance sections of the service menu (test options, sensor calibration and platen cleaning) are covered in the Field Maintenance Guidelines document.

  • Page 13: Basic Operator Level Menu - Airport Or Common Use (Multi User)

    4. This menu allows access to menus to configure all aspects of the Unit's behavior and perform important diagnostics. Menu is password protected. Contact Unimark engineering for full menu tree documentation. Some maintenance sections of the service menu (test options, sensor calibration and platen cleaning) are covered in the Field Maintenance Guidelines document.

  • Page 14: Configuration Documents

    6.6 Configuration Documents 6.6.1 Airline or Dedicated User – Single-User Single-Context (SUSC) 6.6.2 Airport or Common Use – Single-User Multi-Context (SUMC) ET6500 Operator’s Manual 71U-1415-300K; REV 19 Page 14 of 43...
  • Page 15 6.6.3 Airport or Common Use – Multi-User Multi-Context (MUMC-MM) Mono-User Mode 6.6.4 Airport or Common Use – Multi-User Multi-Context (MUMC-MX) Multi-User Mode Page 15 of 43 71U-1415-300K; REV 19 ET6500 Operator’s Manual...
  • Page 16 6.6.5 Airport or Common Use – Multi-User Multi-Context (Global or Undefined) MUMC-GC 6.6.6 Airport or Common Use – Multi-User System Environment (AEA Context) MUSE ET6500 Operator’s Manual 71U-1415-300K; REV 19 Page 16 of 43...
  • Page 17 6.6.7 Airport or Common Use – Multi-User System Environment (Supervisor Context) MUSE 6.6.8 Airport or Common Use – Undefined or Default Only (Printer Power-Up State) CUTE Page 17 of 43 71U-1415-300K; REV 19 ET6500 Operator’s Manual...
  • Page 18 6.6.9 Airport or Common Use – Multi-User System Environment (Untagged Mode) CUTE 6.6.10 Airport or Common Use – Multi-User System Environment (Tagged Mode) CUTE ET6500 Operator’s Manual 71U-1415-300K; REV 19 Page 18 of 43...

  • Page 19: Print Sample And Print Test Documents

    6.7 Print Sample and Print Test Documents Page 19 of 43 71U-1415-300K; REV 19 ET6500 Operator’s Manual...

  • Page 20: Adjustments Menu - Airline Or Dedicated User (Single User) Only

    6.8 Adjustments Menu – Airline or Dedicated User (Single User) only Left Margin (dots) (1) Enter Value (-50 to +50) Top Margin (dots) (2) Enter Value (-50 to +50) Contrast (3) Enter Value (1 to 10) 2 Inches Per Second 3 Inches Per Second 4 Inches Per Second Adjustments...

  • Page 21: Stock Handling

    Stock Handling 7.1 Adjusting & Securing the Input Path The Unit uses a simple input path adjustment method. To adjust the input path, follow these steps: 7.1.1 Power the Unit off ‘O’ and verify that the print head is fully latched down. 7.1.2 Locate the path width adjustment thumbscrew.

  • Page 22: Loading And Unloading Stock

    7.3 Loading and Unloading Stock AUTO STOCK LOADING: 7.3.1 Power the Unit on ‘I’. 7.3.2 Enter the menu (ONLINE then ENTER button) and locate the SELECT DOC TYPE menu and press ENTER. Use the buttons and locate the appropriate document/mode selection for ATB or BTP printing operation and press the ENTER button to select.
  • Page 23 AUTO STOCK UNLOADING: For firmware versions 2.53.xx or higher, the Unit supports an auto unloading function. 7.3.15 Verify that the Unit is in the “online” state. 7.3.16 Remove stock hanging out the front of the Unit. 7.3.17 Press and hold the button for a few seconds until you hear the motor run for a short period of time.

  • Page 24: Clearing Stock Jams

    Clearing Stock Jams In the unlikely event that a stock jam occurs, use the following procedure to clear the jam and continue printing operations: 7.4.1 Press the RESET button on the front panel. If the jam does not clear by itself, proceed with the following steps: Power the Unit off ‘O CAUTION...

  • Page 25: Stock Status Anomalies

    Stock Status Anomalies There are a few circumstances or sequences concerning stock loading that should be avoided. These are related to circumstances where the Unit cannot determine the initial state or position of the stock. Specifically the starting edge and the Top Of Form location.

  • Page 26: Basic & Preventative Maintenance

    Close the print mechanism and the access door. Power the Unit on ‘I’ and reload stock. 8.2.8 Proceed with normal printing operation. Unimark recommends cleaning the Platen every fifth box of stock or 100,000 inches of printing. ET6500 Operator’s Manual 71U-1415-300K; REV 19...

  • Page 27: Replacing The Thermal Print Head

    8.3.6 Wrap the print head profile and configuration coupons around the suspect print head and secure in a bag for shipment back to Unimark Products for evaluation. 8.3.7 Install the power and interface cables into the replacement print head.

  • Page 28: Cleaning/Clearing The Present Sensor (Ps)

    8.4 Cleaning/Clearing the Present Sensor (PS) Power the Unit off ‘O’ CAUTION Print 8.4.1 Head is sensitive to static discharge (ESD) 8.4.2 Pull the print head release lever forward and lift the print head up away from the platen. Remove stock from the Unit.

  • Page 29: Cleaning The Static Brush

    8.7 Cleaning the Static Brush 8.7.1 The internal static brush is located in the paper path parallel to the print head / platen contact point. Power the Unit off ‘O’ CAUTION Print 8.7.2 Head is sensitive to static discharge (ESD) 8.7.3 Lift the right side access door up and swing fully open to the left (as seen from the front of the Unit).

  • Page 30: Options

    Options 9.1 Roll Stock Arm The Roll Stock Arm option is a simple non-mechanical subassembly (no electro-mechanical moving parts) used to hold, position, and support a roll of bag tag, cargo label, or ATB type coupon stock. The Roll Stock Arm option becomes part of the outer enclosure, and is considered part of the case in terms of carrying, positioning and mounting.

  • Page 31: Atb Catcher

    9.2 ATB Catcher The ATB Catcher option is a simple non-mechanical subassembly (no moving parts) used to capture ATB coupons (receipt or card types) after they are printed and cut by the integrated Cutter option. The Unit must already have the integrated Cutter option installed, or it must be installed by an appropriately trained service technician.
  • Page 32 To install or attach the Catcher: The ATB Catcher option is essentially ready at this point. The Catcher is installed into and held in place by the slide rails just attached (or previously field or factory installed). 9.2.17 Locate the catcher. 9.2.18 Identify the 2.5 inch wide tab that extends from the rear of the Catcher.
  • Page 33 Integrated Cutter The Cutter option must be installed at a qualified manufacturing or service center by properly trained personnel This option should not be installed at a counter or in other locations where the Unit is being operated The Cutter is located in the front of the Unit, integrated within the enclosure (part of the print mechanism), with a cover plate to prevent operator access to the cutter area.

  • Page 34: Integrated Rfid Reader/Writer

    Integrated RFID Reader/Writer The RFID Reader/Writer option provides the capability of reading and writing to RFID chips placed in the inlay of baggage tags (per IATA specifications). The RFID Reader/Writer option must be installed at a qualified manufacturing or service center by properly trained personnel This option should not be installed at a counter or in other locations where...

  • Page 35: Troubleshooting

    10.0 Troubleshooting 10.1 Basic Failure Analysis The following section is provided to assist in the installation of the Unit and covers issues which may occur when installing new equipment. This section is not intended for regular maintenance or repair of the Unit. 10.1.1 NO POWER (Unit will not power up) 10.1.1.1 Verify AC plug is installed into the rear of the Unit.
  • Page 36 10.2 Boot Sequence Messages A number of hardware systems are checked during the boot or power on sequence. The Unit should boot to the “Online” state, which allow the Unit to communicate with the host and process documents. If the boot process stops at one of the following messages, try the “corrective Action” listed to continue to the “Online” state or to use the selected “Online”...
  • Page 37 10.3 Steady State Status Messages The steady state status or condition of the Unit will typically be indicated on the LCD in the form of a human readable message. The following table describes typical steady state status messages that are used. Status Message Explanation of Steady State Status or Change in Status BTP:...
  • Page 38 10.4 Operator Information Messages The Unit may detect activity and display purely informational messages on the LCD. These are temporary and require no action on the part of the operator. The following table describes these informational messages. Info Message Cause of Activity Message ATB: Online U:xxx...
  • Page 39 10.5 Operator Information Alert Messages The Unit may detect conditions that the operator may be alerted about, but that there is generally no action that the operator may take to resolve the situation. These messages could however be helpful for the operator when detailing the situation to a help desk or system administrator.
  • Page 40 Alert Message Possible Cause Corrective Action ATB: Online Format of the LOGO object clear command is invalid. Contact system administrator or help desk with message. LC: Invalid Format ATB: Online U:xxx Format of the PECTAB object clear command is Contact system administrator or help desk with invalid.
  • Page 41 10.6 Operator Intervention Alert Messages When the Unit detects a condition that must have operator intervention, it displays an alert message on the display. These alerts are also indicated by a flashing Stock or Alert LED. Messages may vary depending on the Operating Mode. The following table describes typical alert messages that may occur, the possible causes, and corrective actions to be taken.
  • Page 42 11.0 Customer/Technical Support 11.1 Return Authorization/Customer Service To return a product to Unimark for repair or other assistance, please be prepared with the following information before calling our Customer Service department at (913) 649-2424 (U.S. office). · Customer name and telephone number ·...
  • Page 43 Unimark hereunder by the purchaser for a defective product. In no event shall Unimark be liable to the purchaser for any damages resulting from or related to any failure or delay of Unimark in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.

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