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Radiant P1220 POS User Manual

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Radiant Model P1220 POS
Terminal
User Guide V.9 (DRAFT)
Version .9
4/12/05

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Summary of Contents for Radiant P1220 POS

  • Page 1 Radiant Model P1220 POS Terminal User Guide V.9 (DRAFT) Version .9 4/12/05...

  • Page 2: Format/Contents

    © 2002 Radiant Systems, Inc. All Rights Reserved No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose, without the prior written permission of Radiant.

  • Page 3: Table Of Contents

    Table of Contents Format/Contents....................ii Text Notations....................ii Text Symbols ....................ii Introducing the Radiant Model P1220 POS Terminal ......3 Model P1220 Every-Unit-Item Features and BenefitsError! Bookmark not defined. Model P1220 Optional Features..........Error! Bookmark not defined. Specifications ............Error! Bookmark not defined.
  • Page 4 P1550 User Guide Replacing the Compact Flash........Error! Bookmark not defined. Replacing a Customer Display ......Error! Bookmark not defined. Replacing a Power Supply ........Error! Bookmark not defined. Important Safety Warning For Coin Battery Replacement and Handling ...17 P1220 Device Drivers................. 17 P1220 (dvOCD) P704Fxxx Software Developers Kit (SDK)......17 Removing a Defective P1220.............

  • Page 5: Introducing The Radiant Model P1220 Pos Terminal

    P1220 User Guide Introducing the Radiant Model P1220 POS Terminal The Radiant P1220 Point-of-Sale is the newest member in the Radiant Systems family of open retail platforms. This NEW 12” LCD form factor offers multiple mounting options included tilt stand, wall, and wedge mount.
  • Page 6 Long lifecycle commitment from Intel. Intel 852GM Chipset Supports USB 2.0 and up to 32MB Dynamic Video Memory Technology (DVMT). Radiant countertop enclosure Fully integrated, low-profile, water and tamper resistant housing for high functional retail interaction CableStrap™ System...

  • Page 7: Model P1220 Optional Features

    P1220 User Guide 2 PS/2 ports Provides support for mouse and keyboard 1 DVI-I port Provides port for second display (digital or analog) 1 Mini-PCI expansion slot Provides expansion slot typically for integrated wireless card Variable Position Tilt-Stand with power supply This tilt-stand provides variable tilt positions that are secured without need for pins or locking knobs.
  • Page 8 The stand mounted 2x20 is integrated directly on top of the terminal in a fixed position or it can be pole mounted. The Radiant terminal provides the necessary power to operate the OCD or the 2x20 Customer Display. For customer display feature numbers and specifications, see specific General Product Descriptions for displays.

  • Page 9: Specifications

    P1220 User Guide USB Mini-Keyboard with Storage Tray (Black) Feature Number: X200F601 The USB keyboard and tray is a 86 key, mini-keyboard with a USB interface and a slide-out, black metal tray. The keyboard uses quiet, tactile feel technology and has durable, laser printed, keytop legends. The keyboard is black and the size is 462 x 168 x 41 mm.

  • Page 10: Installing The P1220

    P1550 User Guide Footprint: An area of no less than 15” inches square is necessary to properly install a P1220 unit with MSR. This will accommodate the unit as well as its associated mounting hardware and customer display. Power: For tilt stand option, the P1220 has an integrated power supply rated for 110V and 240V (manual switch located on power supply), 50Hz or 60Hz located in the base.
  • Page 11 With Radiant Application Software: Upon the initial boot of the P1220, typically the Back Office server should detect the new P1220 and send all appropriate data files to the unit. After the initial file transfer has completed, the unit will automatically reboot.

  • Page 12: Setting Up The P1220

    P1550 User Guide Wedge Mount Installation Setting Up the P1220 In order to begin using the P1220 for your POS operations, you must first set up various standard and peripheral components, including connecting the power source, connecting the P1220 to your network, and connecting any necessary peripheral devices.

  • Page 13: Connectivity (I/O) Panel

    P1220 User Guide Connectivity (I/O) panel Figure 2-1 Power (optional Power Parallel port Network Serial Ports PS/2 ports (mouse and for power brick) (fATX) (optional) (RJ45) keyboard) On/Off LEDs DVI-I USB (4) Cash Drawer (video) (RJ11 4 –pin) Terminal Model Number Labels The P1220 model will be labeled using the Model number (P1220-xxxx) and unique serial number.

  • Page 14: Operating Systems

    P1550 User Guide Operating Systems The P1220 can be configured with different operating systems including XP Professional, XP Embedded, or Windows Embedded for Point of Service (WEPOS). Connecting the Power Source After the power cord is connected into the base of the P1220, you can plug it into a standard U.S. (United States) power outlet.

  • Page 15: Using The Usb Ports

    P1220 User Guide Using the USB Ports You can connect various peripheral devices to the P1220 by using the four USB (2.0) host ports located on the bottom panel. Some peripherals that are commonly supported by the USB ports include a keyboard and mouse. NOTE: Other peripheral devices may also be compatible with the USB serial ports.

  • Page 16: Using An External Vga Display With The P1220

    Select Extend Desktop button Hit Apply Select Locate desktop and you should get a #2 shown on the second display The resolution might need to be adjusted depending on display. For Radiant OCD display, the resolution should be 640x480 (60 hz). Hit Apply It should project or extend the second desktop to the second display.

  • Page 17: Shutting Down The P1220

    Touch Calibration The P1220 with resistive or capacitive touch screen will already be calibrated before it ships from Radiant Manufacturing. It should not require a recalibration through the life of the terminal. However, if touch issues arise, it is recommended that re-calibration be tried first before returning the terminal.
  • Page 18 Capacitive touch screen For Capacitive touch screen, Radiant uses calibration to achieve the best accuracy. To re-calibrate, go to desktop or programs Touchware Calibrate. In addition to calibration, you can adjust touch settings, curser, etc.

  • Page 19: Important Safety Warning For Coin Battery Replacement And Handling

    P1220 User Guide Note: The P1220 will already be calibrated before it ships from Radiant Manufacturing. It should not require a recalibration. Capacitive – Disabling beep on boot A capacitive P1220 will typically beep on boot. To disable the beep upon booting, use the device manager 1.
  • Page 20 P1550 User Guide The Radiant dvOCD plugs into the secondary video port on the P1220 via the DVI-I connector. The P1220 has plug and play logic to detect the screen and adjust video parameters when it is attached or detached. When attached, the windows desktop and the screen in general are extended onto the dvOCD.

  • Page 21: Removing A Defective P1220

    P1220 User Guide USAGE: BBSlides.exe p=Path_to_Folder t=time Example: BBSlides.exe p=C:\Slides t=5 Removing a Defective P1220 Follow these steps to replace a P1220: 1. Locate the unit to be serviced. 2. Properly shut down the terminal through either the software application, operating system, or by using the “On/Off”...
  • Page 22 P1550 User Guide "This Class A digital apparatus complies with Canadian ICES-003." "Cet appareil numérique de la classe A est conforme à la norme NMB-003 Canada." European Union Compliance Statement This Information Technology Equipment has been tested and found to comply with the following European directives: EMC Directive 89/336/EEC using EN55022 and EN55024 Australian/New Zealand Compliance Statement...

  • Page 23: Appendix: P1220 Troubleshooting Guide

    P1220 User Guide Appendix: P1220 Troubleshooting Guide This document provides a checklist of troubleshooting steps to review before replacing a P1220 POS. Hardware Troubleshooting: • Is the P1220 calibrated correctly? Re-calibrate through the application managers menu or through the operating system. At command prompt type tcalib •...
  • Page 24 Using Hyperterminal to test COM ports on Radiant Systems POS systems. Basic instructions: Cabling: For Radiant Systems RJ-type ports, you can communicate between ports using any of the standard RJ cables that ship with our products. These cables have a ‘half-twist’ so that all outbound signals will automatically be routed to the appropriate inputs on the other side.
  • Page 25 P1220 User Guide Once you have one port open, repeat the steps to open a second port. Type text in each of the windows – if it shows up in the other window you’ve got communication. This allows you to test each port’s send and receive functions.

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