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Table of Contents
Summary of Contents for 123SEND AXEPT S800
- Page 1 S800 axept® Quick Start Guide...
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Page 2: Table Of Contents
Contents Initial Setup ...................... 3 Terminal Overview ..................4 Screen Overview..................... 5 1.2.1 Screen Icons Overview................... 5 Initial Terminal Setup ..................6 Connecting to the Network................7 Logging On ..................... 8 Processing a Sale (Chip and PIN)..............10 Processing a Sale (Contactless) ..............14 Contact Details ...................... - Page 3 Welcome Thank you for choosing your axept® S800 terminal from 123 Send/Hire. axept® S800 is designed to process transactions as quickly as possible whilst providing valuable reporting and other functionality backed by the Optomany Control Centre (OCC) web portal.
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Page 4: Initial Setup
Initial Setup Before starting to use the S800, please take a few moments to check the contents of the box; you should axept® have received the following: axept® S800 Terminal External AC Power Adapter External AC Power Cable Thermal Paper Roll... -
Page 5: Terminal Overview
Terminal Overview An overview of the axept® S900 terminal. 123 - axept® S800 Quick Start Guide v1.5.1... -
Page 6: Screen Overview
Screen Overview An overview of the axept® S900 screen. Descriptions of the axept® S800 screen icons. Icon Description Internet connection present No internet connection present Transaction data stored on the terminal (not displayed once data uploaded) Terminal configuration download required... -
Page 7: Initial Terminal Setup
Initial Terminal Setup Insert the thermal paper roll into the axept® S800 terminal. • Pull lever on the terminal to open the lid (as highlighted) • Insert paper roll leaving at least 1cm exposed • Close Lid Turn the axept®... -
Page 8: Connecting To The Network
Connecting to the Network Power on the axept® S800 by pressing and holding the key on the keypad for a few seconds until the terminal screen lights up (the start-up process may take a few minutes). Once the loading process is complete, the Network Configuration menu will appear. -
Page 9: Logging On
Logging On Now set-up and activation are complete, axept® S800 is ready for the first logon. Once axept® S800 has completed the start-up process, it will prompt for confirmation of the Department ID. Press the key on the keypad to continue. - Page 10 Once the log on has been completed, the main menu will be displayed. INFO To Logon using a different Department ID, press the key on the keypad on the Logon confirmation screen in step If this is still the correct Department ID, press the key on the keypad to continue.
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Page 11: Processing A Sale (Chip And Pin)
Processing a Sale (Chip and PIN) Once the logging on process has been completed, axept® S800 is ready to process transactions. The following describes the end-to-end operation of a Chip & PIN sale: From the main menu, select option 1: Sale (Press the key on the keypad). - Page 12 If the card holder’s card has been previously inserted, skip to Step 06, otherwise axept® S900 will prompt for the card to be presented. Insert the card (with the Chip of the card on top, facing towards you) into the Chip and PIN card slot at the base of the terminal.
- Page 13 The total amount of the sale and cashback will be displayed. Press the key on the keypad to confirm the amount is correct or press the key on the keypad to cancel. On the Enter PIN screen, pass the axept®...
- Page 14 Once the payment is complete, axept® S800 will prompt for the card to be removed. Once the card is removed, the Merchant Receipt will begin printing. Tear off the receipt from the axept® S800 terminal and press the key on the keypad to continue.
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Page 15: Processing A Sale (Contactless)
Processing a Sale (Contactless) axept® S800 supports contactless payments (including technologies such as Android Pay, Apple Pay etc.) and can be used where a cardholder has the contactless feature enabled on their card or device. The following describes the end-to-end operation of a contactless payment sale:... - Page 16 Position the (contactless enabled) card or device around the screen area of the terminal for a few seconds until a ‘beep’ sound confirms the card has been read (the green contactless LEDs will incrementally light up as the card is being read).
- Page 17 Tear off the receipt (after printing has completed) from the axept® S800 terminal and press the key on the keypad to continue. The payment processing procedure is now complete and axept® S800 will return to the main menu. 123 - axept®...
- Page 18 INFO A customer/cardholder copy of the receipt is not automatically printed for contactless transactions as it is not a mandatory requirement. However, axept® S800 provides a facility to print a customer/cardholder copy of the receipt if required. The following steps describe the process for printing a customer/cardholder copy of the receipt for contactless transactions.
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Page 19: Contact Details
Further Reading Should you need further information regarding the available functions of the terminal please access the full axept® S800 user guide at: http://www.123send.net/user-guides/axept800.pdf Contact Details If you have any questions or require support, please get in touch with us using the details below:... - Page 20 Issued by 123Send / 123Hire Ltd. Company Numbers: 03736624 & 04332502. 123Send and 123Hire are part of the CR7 Services Group of companies. Registered Address: New Barn, Roberts Farm, Smarden Road, Smarden, Ashford, Kent, TN27 8QJ. Trading address: 120 Leman Street, London, E1 8EU. All details are correct at the time of print - March 2017.
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