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B
REEZE
TECHNICAL SUPPORT
Questions or issues can be submitted to the Keywest Technology Technical Support department by
phone, e-mail, or the helpdesk ticketing system.
Contact information:
Phone: 1-800-331-2019, Option #2
E-mail:
tech@keywesttechnology.com
Helpdesk:
http://helpdesk.keywesttechnology.com
DOCUMENTATION
Breeze Quick Start User Manual:
http://support.keywesttechnology.com/downloads/Breeze2/Getting%20Started%20with%20Breeze.pdf
BREEZE ARCHITECTURE
Breeze is a hybrid SaaS (Software-as-a-Service) product. Accessing the Breeze server with a web browser means
access is reliant upon the local Internet connection.
Breeze Players, the devices that sit behind screens and run the digital signage, rely on the local network
and the Internet to communicate with the Breeze server. If a network connection between the server and
players is interrupted or absent, the players are not able to receive updated content from the server, such as
changes in content, playlist, and schedules.
14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:Support@keywesttechnology.com
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Copyright © 2016 Keywest Technology, Inc. All Rights Reserved
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