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RDX QuickStation 4 Product Manual

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RDX
QuikStation
4
®
®
Part Number 1021829 Rev. B October 2015

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  • Page 1 QuikStation ® ® Part Number 1021829 Rev. B October 2015...
  • Page 2 VXA, SLR, RDX QuikStor, RDX QuikStation, AccuVault, and AccuGuard are trademarks of OTICES Tandberg Data. RDX is a registered trademark of Tandberg Data S.a.r.l. All other product names are trademarks or registered trademarks of their respective owners. 1021829 Revision B...
  • Page 3 The RDX QuikStation 4 by Tandberg Data is warranted to be free from defects in materials, RODUCT parts, and workmanship and will conform to the current product specification upon delivery. For ARRANTY the specific details of your warranty, refer to your sales contract or see the Tandberg Data web AUTION site (www.tandbergdata.com).
  • Page 4 OTES 1021829 RODUCT ANUAL...

  • Page 5: Table Of Contents

    RDX QuikStation 4 Features ........2...
  • Page 6 Customizing Email Subject and “From” Address ....46 Setting RDX QuikStation Options ......46 Setting Removable Disk Options .
  • Page 7 Reformatting RDX Media........78...
  • Page 8 Safety Guidelines ....... . . 99 General Safety Precautions ........100 Electrical Safety Precautions .

  • Page 9: About This Manual

    ANUAL About This Manual This manual describes how to install and operate the RDX QuikStation 4 and is intended for use by anyone deploying the RDX QuikStation 4 into their network environment. Familiarity with system and network configuration is highly recommended.
  • Page 10 Related Publications For additional information about the RDX QuikStation 4, refer to the following publications, which are available at www.tandbergdata.com.  RDX QuikStation 4 Quick Start Guide, part number 1021807  RDX QuikStation 4 Knowledge Base articles available online at www.tandbergdata.com...

  • Page 11: Product Overview

    The RDX QuikStation 4 is a multi-drive, network-attached, removable disk-based array built on RDX technology, which combines the removability, durability and economy of tape with the random accessibility and performance of disk. The RDX QuikStation 4 can be used with different RDX media sizes and configurations;...

  • Page 12: Rdx Quikstation 4 Features

    High Performance and Capacity When configured as four removable disks, the RDX QuikStation 4 can simultaneously read and write media from all four RDX docks, up to twice the full gigabit network speed. With all four docks using 2-terabyte RDX media, the RDX QuikStation 4 has an online capacity of eight terabytes, and unlimited offline storage capacity.

  • Page 13: Rdx Quikstation 4 Components

    RDX QuikStation 4 Components This section describes the RDX QuikStation 4’s front panel and back panel components. Figure 1-3 RDX QuikStation 4 front panel components RDX dock (four each) Emergency-eject keyhole (four each) Note: To use the emergency-eject function, straighten a paper clip (or use a similar straight metal object) and insert it into the keyhole.
  • Page 14 1—P HAPTER RODUCT VERVIEW Figure 1-4 RDX QuikStation 4 back panel components AC power connector Power switch USB 3.0 ports (2) VGA/Display port USB 2.0 ports (6) Ethernet Ports (2) 1021829 RODUCT ANUAL...

  • Page 15: Installation And Setup

    Connecting to the Remote Management Console ....page 12  Configuring the RDX QuikStation 4 ......page 13 2015...

  • Page 16: Preparing For Installation

    2—I HAPTER NSTALLATION AND ETUP Preparing for Installation For all host computers that will be backed up by the RDX QuikStation 4, verify that the host computer OS has iSCSI initiator software installed. Windows Linux Mac OS X iSCSI initiators are...

  • Page 17: Installing The Rack-Mount Rdx Quikstation 4

    Level Unpacking the Unit Place the unit and any supplied RDX media on a secure surface. Verify that the airflow around the front and back of the unit is not obstructed, there is minimal dust, and there is a minimum of 12cm free space in front of the unit to allow the operators to safely remove the RDX media.

  • Page 18: Installing The Unit In The Rack

    2—I HAPTER NSTALLATION AND ETUP Use these holes if the rack length ≥ unit length Use these holes if the rack length < unit  If the measurement is shorter than the length of the QuikStation 4, secure the first and third rail holes with M4x12 screws, washers, and nuts. ...

  • Page 19: Connecting Network And Power Cords

    USB 3.0 ports (2) VGA/Display port USB 2.0 ports (6) Ethernet Ports (2) Connect RDX QuikStation 4 Ethernet network ports to network ports on a switch or router. Note: Two network ports are recommended for failover protection and maximum performance. (See...

  • Page 20: Installing Media

    2—I HAPTER NSTALLATION AND ETUP Installing Media Insert an RDX media into the RDX QuikStation 4 dock. Slide the RDX media in until it locks in place. Repeat Steps 1–2 for each remaining RDX media. Obtaining the IP Address The default network configuration is set for dynamic IP addresses (DHCP), but static IP addresses are also supported.

  • Page 21: Assigning A Static Ip Address

    DNS and search domain (refer to page 39). Note: To return the RDX QuikStation 4 to the DHCP configuration, refer to “Automatically Assigning an IP Address” on page Automatically Assigning an IP Address To automatically assign an IP address for the unit:...

  • Page 22: Connecting To The Remote Management Console

    Supported operating systems include Microsoft Windows, Linux, and Mac OS X. To connect to the Remote Management Console: Obtain the unit’s IP address. From a network host, type the RDX QuikStation 4 IP address in a web browser (http://<RDX QuikStation 4 IP Address>). Sign in to the Console.

  • Page 23: Configuring The Rdx Quikstation 4

    Go to the next section to configure your RDX QuikStation 4 logical device type and other settings. Configuring the RDX QuikStation 4 Setting Language The language of the Remote Management Console may be changed by the user at any time from any page. Administrative permissions are not required.

  • Page 24: Logical Device Type

    ETUP Logical Device Type You can configure your RDX QuikStation 4 as four RDX drives or one RDX Logical Volume. The unit is shipped in the RDX Drive configuration. For more information about best use for each logical device type, see...

  • Page 25: System Settings

    System Settings Refer to the table below to configure the following RDX QuikStation 4 system settings. For more information, see Chapter 4 on page Table 2-1 Recommended system settings Setting Purpose Where to find Date/Time Set the date and time to your time...
  • Page 26 2—I HAPTER NSTALLATION AND ETUP 1021829 RODUCT ANUAL...

  • Page 27: Iscsi Configuration

    The data that you want to store, back up, and restore is transferred from your host computers to the RDX QuikStation 4 via the iSCSI (Internet Small Computer System Interface) protocol. In iSCSI terminology, a host computer is referred to as an “initiator”...

  • Page 28: Iscsi Configuration Overview

    HAPTER ONFIGURATION iSCSI Configuration Overview Before you can begin to back up and restore data with the RDX QuikStation 4, the host computers (initiators) must establish an iSCSI connection to the RDX QuikStation 4’s storage targets. To establish an iSCSI connection, you need to have iSCSI initiator software installed on the host.

  • Page 29: Connecting To Iscsi Targets Without Authentication

    Connecting to iSCSI Targets Without Authentication This section describes how to connect Windows, Linux, and Mac OS X hosts to RDX QuikStation 4 iSCSI targets without authentication. If you plan on using one-way CHAP authentication, follow the instructions in “Set iSCSI Security” on page ...
  • Page 30 3— SCSI C HAPTER ONFIGURATION In the Discover Target Portal dialog window, type the IP address for the RDX QuikStation 4. Click [OK]. Click the Targets tab. Depending on how you configured the logical device type for the RDX QuikStation 4, you will see one to four iSCSI targets.
  • Page 31 Select the “Add this connection to the list of Favorite Targets” checkbox. Click [OK]. The RDX QuikStation 4’s iSCSI target should display as “connected” in the Discovered Targets dialog window, as shown below. Before you shut down or restart the RDX QuikStation 4 for any...

  • Page 32: Connecting Iscsi Targets For Linux

    $ sudo apt-get install open-iscsi Discover iSCSI Targets. To discover the RDX QuikStation 4 iSCSI targets, enter the following command, replacing the variable RDX QuikStation IP address with the actual IP address for your RDX QuikStation 4: RDX QuikStation ip...
  • Page 33 (IQN) of the target: target IQN name # iscsiadm -m node -T -o delete Before you shut down or restart the RDX QuikStation 4 for Important any reason, Tandberg Data recommends that you disconnect all iSCSI targets.

  • Page 34: Connecting Iscsi Targets For Mac Os X

    [Discover by DNS/IP]. The following dialog window opens. In the Address field, type the IP address for the RDX QuikStation 4. If you are using a port number other than the default, type the number in the Port field. Otherwise leave the default 3260 port number. Click [Finish].
  • Page 35 The targets are displayed in the left pane with a red icon, signifying that they are not yet connected. For each iSCSI target, complete the following steps to connect the target: Select an iSCSI qualified name (IQN) from the left pane. The target’s port information opens in the center pane. 2015 RDX Q CTOBER TATION...
  • Page 36 The iSCSI targets will display with a green icon when they are connected to the RDX QuikStation 4, as shown below. Before you shut down or restart the RDX QuikStation 4 for any Important reason, Tandberg Data recommends that you disconnect all iSCSI targets.

  • Page 37: Set Iscsi Security

    Set iSCSI Security The RDX QuikStation 4 allows you to set iSCSI security in one of the following ways Security Type Description CHAP CHAP is a protocol that is used to authenticate iSCSI Authentication connections and is based upon the initiator and target sharing a secret (a security key that is similar to a password).

  • Page 38: Setting Iscsi Security In The Remote Management Console

    ONFIGURATION Setting iSCSI Security in the Remote Management Console To set iSCSI security: Sign in to the RDX QuikStation 4 Remote Management Console (see page 12). Click the Logical Device tab, then select the iSCSI target from the tree view in the left pane.
  • Page 39 Type the CHAP secret. The secret must be 12 to 16 characters long. You can use any combination of letters, numbers, and the following special characters: -,!@#$%^&*_. Type the CHAP secret again to verify. Click [Add]. 2015 RDX Q CTOBER TATION...
  • Page 40 3— SCSI C HAPTER ONFIGURATION Enabling Host Authentication To add hosts that will be allowed to connect to an iSCSI target: From the Security tab dialog window, select Host Authentication from the pulldown window. Click [+ Add]. The Add iSCSI Host dialog box opens. Type the IP address for the network host.

  • Page 41: Connecting Iscsi Targets With Chap For Windows

    RDX QuikStation 4 Remote Management Console for this particular iSCSI target. Click [OK], then click [OK] again in the Connect to Target dialog window. The RDX QuikStation 4’s iSCSI target should display as “connected” in the Discovered Targets dialog window, as shown below. 2015...

  • Page 42: Connecting Iscsi Targets With Chap For Linux

    3— SCSI C HAPTER ONFIGURATION Before you shut down or restart the RDX QuikStation 4 for Important any reason, Tandberg Data recommends that you disconnect all iSCSI targets. Connecting iSCSI Targets with CHAP for Linux The following instructions describe how to connect iSCSI targets with CHAP authentication using Linux Open-iSCSI Initiator.
  • Page 43 # /etc/init.d/iscsi start Discover iSCSI Targets. To discover the RDX QuikStation 4 iSCSI targets, enter the following command, replacing the variable RDX QuikStation IP address with the actual IP address for your RDX QuikStation 4: RDX QuikStation ip # iscsiadm -m discovery -t sendtargets -p...

  • Page 44: Connecting Iscsi Targets With Chap For Mac Os X

    Select the “Visible” checkbox and the “Auto Login” checkbox. Click [Security]. The Configure Security dialog window opens. Type the target secret. This secret must match the CHAP secret that was set in the RDX QuikStation 4 Remote Management Console for this particular iSCSI target. 1021829 RODUCT...
  • Page 45 The iSCSI targets will display with a green icon when they are connected to the RDX QuikStation 4, as shown below. Before you shut down or restart the RDX QuikStation 4 for any Important reason, Tandberg Data recommends that you disconnect all iSCSI targets.
  • Page 46 3— SCSI C HAPTER ONFIGURATION 1021829 RODUCT ANUAL...

  • Page 47: System Configuration

    Setting Email Notifications ........page 44  Setting RDX QuikStation Options ......page 46 ...

  • Page 48: System Settings Overview

    RDX QuikStation 4 Remote Management Console (see page 49). Convert Device Type Allows you to change the logical device type for the RDX QuikStation 4. For more information about logical device types, see Chapter Important: If you convert the logical device type, make sure there are no active host connections to the iSCSI targets before doing so.

  • Page 49: Setting Date And Time

    Setting Date and Time Note: You must have administrator privileges to set the date and time. To set the date the time and time for your RDX QuikStation 4: From the Remote Management Console main menu, select System Settings > Date/Time.
  • Page 50 From the Remote Management Console main menu, select System Settings > Network. The Network Settings dialog window opens. Modify the host name if desired. The default RDX QuikStation 4 host name uses “vtx1u” and the last five digits of the unit’s serial number. Note: If the “Bond all physical interfaces”...
  • Page 51 If you have selected Static IP Address Configuration, enter the IP address, the subnet mask, and the default gateway. Note: You can configure DNS and search domain only for static configuration with gateway address set. Add or modify the search domain (DNS lookup domain). 2015 RDX Q CTOBER TATION...
  • Page 52 4—S HAPTER YSTEM ONFIGURATION Enter a primary and secondary DNS server address. Add or modify the search domain (DNS lookup domain). Click [OK]. Notes: If you change the IP address and the Remote Management Console is not connected within 3 minutes after reboot procedure started, close web browser window and open a new one with IP address you've configured.

  • Page 53: Port Configuration Options

    The behavior of the logically-bonded ports depends upon the mode. For the RDX QuikStation 4, you can configure port bonding for active backup/failover, adaptive load balancing, or dynamic link aggregation. The following table describes the port bonding modes that are available in the RDX QuikStation 4. Table 4-2 Port bonding options...

  • Page 54: Split Network Configuration

    SMTP authentication, if your email server requires it. The Customization tab allows you to define the “From” email address and the subject text for email messages that are sent by the RDX QuikStation. Note: If the network is set to a static IP address, the Default Gateway, Search Domain, and primary DNS server may have to be set to access the email server.

  • Page 55: Setting Smtp Authentication

    Type one or two valid email addresses in the email recipient fields. The RDX QuikStation 4 will send any system error messages, such as a fan failure or an RDX dock failure, to the addresses that you specify. The RDX QuikStation 4 will also send any password recovery requests to these addresses.

  • Page 56: Customizing Email Subject And "From" Address

    Check firmware Recommended. Provides notifications about new firmware update automatically releases on Internet-accessible networks. Removable Disk Unsafe Eject Allows you to enable the “Unsafe Eject” mode for RDX media that have an established host connection (see page 48). 1021829 RODUCT...
  • Page 57 “normal” once the Management Console browser session is closed. Remote Access Allows you to control remote access to the RDX QuikStation 4 via SSH (Secure Shell) for Technical Support. This feature is enabled by default. To access the Options dialog window: ...

  • Page 58: Setting Removable Disk Options

    RDX media if you use unsafe eject. We recommend that you eject the RDX media from your backup software application or from the host computer's eject function. When using this operation mode, do not eject any RDX media while data is being written or Caution read as it might cause data loss.

  • Page 59: Managing User Groups

    Managing User Groups Note: You must have administrator privileges to manage user groups. The RDX QuikStation 4 allows you to set up three types of groups: administrator, manager, and user. This section contains the following topics:  Group permissions overview (page ...

  • Page 60: Adding Users To A Group

    4—S HAPTER YSTEM ONFIGURATION Adding Users to a Group To add users to a group: From the Remote Management Console main menu, select System Settings > User. The User Management dialog window opens. Click [+Add]. Type a user name and password in the applicable fields. The following conditions apply: ...

  • Page 61: Removing Users From A Group

    From the User Management dialog window (go to System Settings > User), select the user that you want to remove. Click [- Remove]. The User Account Control window displays. Type your RDX QuikStation 4 administrator password. Click [OK]. Click [Yes] to confirm. Editing User Information You can edit a user name, the group assignment, description, and password.

  • Page 62: Recovering The Built-In Administrator Password

    Admin! (case sensitive). If you have forgotten the user name and password for any other account, contact the RDX QuikStation 4 administrator, or sign in as the built-in administrator account to edit the password (see page 52).

  • Page 63: Resetting The Password Via Email

    Resetting the Password via Email From the RDX QuikStation 4 Sign-in dialog window, click the [?] in the upper-right corner. The Password Reset dialog appears. Select the Administrator radio button. Click [Continue]. The Administrator Password Reset dialog window opens. Select [Request Key].
  • Page 64 4—S HAPTER YSTEM ONFIGURATION The RDX QuikStation 4 sends an email message to the address that was specified in the Remote Management Console (see page 44). The request key will remain valid for one hour. Click [OK] and leave the Administrator Password Reset dialog window open.

  • Page 65: Resetting The Password Via Usb

    USB: password.reset Insert the USB flash drive that was included in your RDX QuikStation 4 accessory kit box into your computer. If you cannot find the flash drive, you can use any USB flash drive that is formatted with a VFAT32 or NTFS file system.
  • Page 66 HAPTER YSTEM ONFIGURATION Remove the USB flash drive from your computer and insert it into the RDX QuikStation 4’s USB slot located on the center-front panel. Remove the USB flash drive from the RDX QuikStation 4 after 30 seconds. Connect to the RDX QuikStation 4 Remote Management Console (see page 12).
  • Page 67 Type a new password. Type the password again to verify. Click [Reset]. Click [OK]. Note: Passwords are case sensitive and must be 6 to 30 characters long. Passwords can contain any combination of letters, numbers, and the following special characters: -,!@#$%^&*_. 2015 RDX Q CTOBER TATION...
  • Page 68 4—S HAPTER YSTEM ONFIGURATION 1021829 RODUCT ANUAL...

  • Page 69: Logical Device Management

    Selecting the Logical Device Type......page 60 2015 RDX Q CTOBER TATION...

  • Page 70: Logical Device Type Overview

    Logical Device Type Settings dialog window. Click [Change]. RDX Drive (RDX Drive Targets) This configuration allows you to present each RDX dock to the host as an iSCSI RDX dock. By default the target will act like a normal RDX removable disk. 1021829...
  • Page 71 Optionally, you can set each RDX target to appear as a fixed disk to the host using the Advance Options button for the drive. In some environments, this will allow faster read and write times when connected to Windows OS and the use of RDX media with Windows-native backup applications.
  • Page 72 The Removable Disk RDX Logical Volume is presented as a single RDX device. Even if no logical volume is present in the system, an RDX dock device will be available to the host iSCSI initiator. In this case the virtual dock will appear to be empty.
  • Page 73 Click the Create button to open the Create dialog. The Create dialog allows you to select which available disks to use to create the logical volume. Note: Write-protected and damaged media are not allowed in this operation. 2015 RDX Q CTOBER TATION...
  • Page 74 If no logical volume is currently present, you can also import a logical volume created on this or another RDX QuikStation 4 unit. Insert all RDX media belonging to this logical volume. From the logical device page, select one of the available disks that belong to logical volume and click the [Import] button.
  • Page 75 Note: The logical volume must be disconnected from any iSCSI host prior to erasing the logical volume. To erase an entire logical volume: From the Logical Device dialog, select the logical volume and select [Erase]. 2015 RDX Q CTOBER TATION...
  • Page 76 Note: If you need a secure data erase, please use tools designated for that purpose. Actual data is not erased on the RDX Media, only the partition table on the disk and LVM metadata. Expanding a File System for a Window Host For a Windows host, the file system may be expanded: Use the iSCSI initiator to reconnect to the expanded volume.
  • Page 77 Right click on the logical volume and select the Extend Volume menu item. In the Extend Volume Wizard, use the defaults to fully extend the file system. 2015 RDX Q CTOBER TATION...
  • Page 78 5—L HAPTER OGICAL EVICE ANAGEMENT Click [Next] and then complete the extension. 1021829 RODUCT ANUAL...
  • Page 79 The disk set, if complete, may be imported into this or any other RDX QuikStation 4. When a Fixed Disk RDX Logical Volume is ejected, the Logical Devices will show no logical volumes. When a Removable Disk RDX Logical Volume is ejected, a logical volume will still exist since the emulated RDX Doc still exists.
  • Page 80 5—L HAPTER OGICAL EVICE ANAGEMENT 1021829 RODUCT ANUAL...

  • Page 81: Iscsi Device Overview

    From the Logical Device interface, select iSCSI Devices from the tree view in the left pane. Figure 5-1 iSCSI Devices view By default, the iSCSI Devices window displays the product name, serial number and iSCSI name for the logical device’s iSCSI targets. 2015 RDX Q CTOBER TATION...

  • Page 82: Product Manual

    5—L HAPTER OGICAL EVICE ANAGEMENT Table 5-2 RDX QuikStation 4 RDX Logical Volume device properties Property Name Description RDX Logical Volume Name Name of the RDX volume. RDX Logical Volume UUID Unique identification number of the RDX volume. RDX Logical Volume Capacity Total capacity of the logical volume.

  • Page 83: Customizing The Iscsi Devices View

    Click the Connection tab. If there is a host connected to the target, the host’s initiator node name will be displayed in the Connection dialog window, as shown in the following example. 2015 RDX Q CTOBER TATION...
  • Page 84 5—L HAPTER OGICAL EVICE ANAGEMENT Note: You can also set iSCSI security for each iSCSI target. See “Setting iSCSI Security in the Remote Management Console” on page 28 for more information. 1021829 RODUCT ANUAL...

  • Page 85: Physical Device Management

    Ejecting RDX Media ........

  • Page 86: Viewing Physical Device Properties

    HAPTER HYSICAL EVICE ANAGEMENT Viewing Physical Device Properties The following RDX dock properties are displayed when you select an RDX dock in the left pane of the Physical Device interface. Table 6-1 RDX dock properties Property Name Description Dock Status The status for the RDX QuikStation dock.

  • Page 87: Ejecting Rdx Media

    Unsafe Eject option (see page 48), you cannot use the physical eject button on the RDX QuikStation 4 to eject RDX media that is connected to a host computer. Make sure that you do not have any backup jobs in progress before Important you eject RDX media from the Remote Management Console.

  • Page 88: Reformatting Rdx Media

    Management Console. Note: You cannot reformat a disk in an RDX disk configuration if the iSCSI target related to that disk is connected to a host. You can also not reformat a disk that is part of an active logical volume.

  • Page 89: Cloning Data

    Cloning Data You can copy data from one RDX media to another by using the cloning feature in the Remote Management Console. Disks that are part of an active logical volume may not be used in a cloning operation. Cloning a 3 TB disk or larger using code that is earlier than Caution v01.002.00 may cause corruption of the destination disk and...
  • Page 90 Select the Source RDX media from the pulldown menu. Select the Destination RDX media from the pulldown menu. Note: The iSCSI targets related to the source and destination RDX media will be offline during the cloning process. Click [Start]. The RDX QuikStation begins the cloning process. You can monitor the progress of the cloning job in the bottom-right corner of the Physical Device interface.

  • Page 91: System Maintenance

    Generating System Logs ........page 83  Restarting and Shutting Down the RDX QuikStation 4... . . page 85 ...

  • Page 92: System Maintenance Overview

    If you need to do a hard shut down, press and hold the power button on the front of the RDX QuikStation 4 for 10 seconds. Important: Before you shut down the system for any reason, make sure there are no active host connections to the iSCSI targets.

  • Page 93: Generating System Logs

    Generating System Logs There are three levels of system logs that may be generated from the RDX QuikStation 4: Normal, Detail, and Extend (see page 46). System logs are encrypted and only intended for use by Tandberg Data technical support. You do not need to generate a system log unless you are instructed to do so by Tandberg Data technical support.

  • Page 94: Diagnostics Tab Options

    7—S HAPTER YSTEM AINTENANCE Diagnostics Tab Options To access the Diagnostics tab: From the Remote Management Console main menu, select System Settings > Options. The Options dialog window opens with the Removable Disk tab selected. Select [Diagnostics] to view the Diagnostics tab. Tandberg Data recommends you only change the log level if you are instructed to do so by Tandberg Data Technical Support.

  • Page 95: Restarting And Shutting Down The Rdx Quikstation 4

    Restarting and Shutting Down the RDX QuikStation 4 Before you restart or shut down the system for any reason, make Important sure there are no active hosts that are currently communicating with the iSCSI targets. Restarting the RDX QuikStation 4: From the Remote Management Console main menu, select System Maintenance >...

  • Page 96: Exporting System Configuration Files

    To export RDX QuikStation 4 system configuration files: From the Remote Management Console main menu, select System Maintenance > Export Configuration.

  • Page 97: Importing Rdx Quikstation 4 System Configuration Files

    Console. If the imported file contains different network settings than are currently active, you may have to reopen the browser with the updated RDX QuikStation 4 IP address. Refer to Chapter 2 on page 10 to determine the current IP address.

  • Page 98: Manually Updating Firmware

    HAPTER YSTEM AINTENANCE Manually Updating Firmware When you sign in as an administrator user, the RDX QuikStation detects the firmware version (see page 46). If your system is not running the most current version, the RDX QuikStation prompts you to update the firmware. If you choose to update, the system automatically installs the new firmware version.

  • Page 99: Using A Usb Flash Drive For System Tasks

    Using a USB Flash Drive for System Tasks The RDX QuikStation 4 ships with a USB flash drive that you can use to perform many system tasks. If the RDX QuikStation 4 flash drive is unavailable, you can use any USB flash drive that is formatted with a VFAT32 or NTFS file system.
  • Page 100 USB stick. network.info When the flash drive is inserted into the RDX QuikStation 4, the system automatically writes detailed network information into that text file. Any existing content in that file is erased prior to writing network settings.

  • Page 101: Troubleshooting

    The RDX media may not be seated properly in the dock. Push the Remote Management Console when an RDX media into the dock until you hear it click in place. If this does RDX media is loaded in the dock.
  • Page 102 A—T HAPTER ROUBLESHOOTING Table A-1 Basic troubleshooting information Problem Potential Solution(s) Test email notification is unsuccessful. If the network is set to a static IP address, make sure that the Default Gateway, Search Domain, and Primary DNS are set correctly so that the email server may be accessed.

  • Page 103: Specifications

    Specifications This appendix provides the following information about the RDX QuikStation 4:  Physical specifications ........

  • Page 104: Physical Specifications

    The data transfer rate is up to 200 MB/second when port configuration is configured for adaptive load balancing or dynamic link aggregation (see page 43). Only RDX QuikStation 4 FW version 01.002.00 or higher supports media size above 2.2TB. Rack-mount Unit 89xx-RDX Part Number 47.8cm x 44.0cm x 4.3cm/...

  • Page 105: Power Specifications

    The data transfer rate is up to 200 MB/second when port configuration is configured for adaptive load balancing or dynamic link aggregation (see page 43). Only RDX QuikStation 4 FW version 01.002.00 or higher supports media size above 2.2TB. Power Specifications 100-240 VAC AC Input Voltage...

  • Page 106: Safety And Regulatory Agency Compliance

    Safety and Regulatory Agency Compliance Tandberg Data products are designed, tested, and classified for their intended electromagnetic environment. The RDX QuikStation 4 is a Class A device and complies with the safety and regulatory agency standards listed below when installed in accordance with this manual.

  • Page 107: Waste Of Electronic And Electrical Equipment (Weee)

    Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. 2015 RDX Q CTOBER TATION...

  • Page 108: Korea

    58-2 of Radio Waves Act. United States: FCC Declaration of Conformity We declare under our sole responsibility that: Product Name: RDX QuikStation 4, regulatory model RMN-A-05-10 To which this declaration relates, is in conformity with the following standard(s) or other normative documents: ANSI C63.4-2009 Methods of Measurement...

  • Page 109: Safety Guidelines

    Safety Guidelines This appendix provides safety guidelines for the RDX QuikStation 4:  General safety precautions ........

  • Page 110: General Safety Precautions

    UIDELINES General Safety Precautions  Keep the area around the RDX QuikStation 4 clean and free of clutter.  Remove any jewelry or metal objects from your body, which are excellent metal conductors that can create short circuits and harm you if they come in contact with printed circuit boards or areas where power is present.

  • Page 111: Electrical Safety Precautions

    Keep all components and printed circuit boards (PCBs) in their antistatic bags until ready for use.  For grounding purposes, make sure your computer chassis provides excellent conductivity between the power supply, the case, the mounting fasteners and the printed circuit boards. 2015 RDX Q CTOBER TATION...
  • Page 112 C—S HAPTER AFETY UIDELINES 1021829 RODUCT ANUAL...

  • Page 113: Index

    44 best practice for setting security 27 customizing 46 CHAP 27 hosts 27 environmental specifications 95 erasing RDX cartridges 78 establishing iSCSI connections 18 exporting system configuration files 86 back panel components 4, 9 failover network mode 43 CHAP 27...
  • Page 114 17 connecting with CHAP 31 installation connecting without CHAP 19 iSCSI initiator software prerequisite 6 preparing for 6 rackmounting the RDX QuikStation 7 iSCSI network best practice for setting security 27 configuring RDX QuikStation 39 configuration overview 18 port bonding options 43...
  • Page 115 Remote Management cloning data 79 Console 30 eject button/power LED indicators 3 service, contacting Tandberg Data iii enabling unsafe eject 48 shutting down the RDX QuikStation 85 erasing/formatting 78 specifications RDX dock agency compliance 96 properties 76...
  • Page 116 NDEX Unsafe Eject 48 unsafe eject option 48 updating firmware 88 USB flash drive generating system logs 83 resetting the administrator password 55 updating firmware 88 uses for 89 user group adding to 50 editing 51 permissions 49 removing users from 51 Windows connecting iSCSI targets 19 connecting targets with CHAP 31...

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