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All rights reserved. This manual has been compiled with the utmost care. The publisher cannot be held liable for any damage caused as a result of missing or incorrect information in this manual. In case of dis putes the Dutch version of these instructions will be binding. EN - II...
24 months after fi tting up to a maximum of 30 months after the date of manufac- ComfoAir 550 Luxe. It is also intended as a reference for servicing, so that this can be carried out in a re- ture.
1.2.2 Safety provisions and measures Safety ■ The ComfoAir cannot be opened without using tools; 1.2.1 Safety regulations ■ It should not be possible to touch the fans, there- Always comply with safety regulations in this manual. fore ducting must be connected to the ComfoAir Non-compliance with the safety regulations, warn- at a minimum duct length of 900mm.
For the Fitter ComfoAir confi guration The standard ComfoAir confi guration consists of: ■ External casing (A) of coated sheeting; ■ Interior (B) of high-quality, expanded polypropylene EPP; ■ 4 connections (C) for the air ducts; ■ 2 plate fi lters (D) for air purifi cation. Filter classifi cation: outside air G4, return air G4; ■...
Technical specifi cations ComfoAir 550 nL (normal air volumes) Position Ventilation capacity Power Absent Setting 50 m /h at 5 Pa 13 W Low Setting 150 m /h at 50 Pa 30 W Medium Setting 225 m /h at 100 Pa 69 W High Setting 330 m...
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ComfoAir 550 HL (high air volumes) Position Ventilation capacity Power Absent Setting 50 m /h at 5 Pa 13 W Low Setting 180 m /h at 60 Pa 41 W Medium Setting 330 m /h at 215 Pa 160 W High Setting 430 m /h at 360 Pa...
Dimension sketch ELECTRICAL AND DATA CONNECTION 724.5 208.5 208.5 ø 32 CONDENSATION DRAIN CONDENSATION DRAIN LEFT-HAND VERSION RIGHT-HAND VERSION EN - 6...
The ComfoAir is supplied in the following types: Installation conditions In order to determine whether the ComfoAir can be Type installed in a certain area, the following aspects must ComfoAir 550 L Luxe be taken into account: ComfoAir 550 R Luxe ■...
2.6.2 Connection of the air ducts 2.6.3 Connection of the condensation drain The following aspects must be taken into account, Standard heat exchanger while installing the air ducts: ■ Install the air exhaust duct so it drains in the di- rection of the ComfoAir.
Enthalpy heat exchanger Commissioning the ComfoAir When the ComfoAir is fi tted with an enthalpy ex- After installation, the ComfoAir must be commis- changer the moisture from the indoor air is transferred sioned. to the outside air. In this case there is no condensate which must be drained from the ComfoAir.
2.7.1 CC Ease panel The ComfoAir Luxe can be operated and commis- sioned by means of a CC Ease panel, which can be ordered separately. The CC (Comfort Control) Ease panel is a digital operating device which can be mounted on the wall in the living room and from there communicates with the ComfoAir.
2.7.2 P menus for the installer Menus with a line at minimum and maximum value are Reading menus. Menu P3 Setting ventilation programmes Ventilation programme values Submenu Description Minimum Maximum General Reset Setting the capacity (in %) of the 0% or 15% nL / HL exhaust fan in...
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Menu P5 Setting additional programmes Additional programme values Submenu Description Minimum Maximum General Reset Activation of the open fi re programme. 0 (= No) 1 (= Yes) Confi rming the presence of 0 (= No) 1 (= Yes) a pre heater Only change if a pre heater is installed afterwards or a general reset is given.
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Additional programme values Submenu Description Minimum Maximum General Reset Confi rming the presence of an enthalpy exchanger. 0 (= No) 2 (= Yes) ■ 0; Enthalpy exchanger not fi tted ■ 1; Enthalpy exchanger with RH sensor. ■ 2; Enthalpy exchanger without RH sensor. Ensure the condensation drain is sealed.
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Menu P7 Reading malfunctions (and system information) (Malfunction) information values Submenu Description Minimum Maximum General Reset Current software version. Version number of the software (without “v”) Most recent malfunction. Code in accordance with alarm and malfunction alert Malfunction before the most recent one Code in accordance with alarm and malfunction alert Malfunction before the most recent two Code in accordance with alarm and malfunction alert...
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Analogue input values Submenu Description Minimum Maximum General Reset 0=positive analogue input 2 1=negative set- ting analogue input 2 read-out analogue input 2 Analogue input 3 0= not fi tted 1= fi tted 0= controlling 1= programming (analogue input 3) set point analogue input 3 (programming) min.
Programming air specifi cations After installation, the ComfoAir must be programmed. Pa(N/m ) 100% m /h This can be done using the air specifi cations of the 5. Check if both fans function in the three speed set- ComfoAir above. tings.
Maintenance by the installer When reassembling the front cover, the The following maintenance must be carried out by the lower section must fi rst be inserted behind installer: the raised edge to ensure a good seal. ■ Inspecting and (if necessary) cleaning the heat exchanger;...
2.9.2 Inspecting and cleaning the fans Only an enthalpy exchanger with a blue co- ver can be washed with water. When having Check the fans once every 2 years. an enthalpy exchanger with a white cover ne- ver wash it with water. 1.
2.9.3 Inspecting and cleaning the pre heater 2.10.1 Malfunction alerts on the digital fi lter operating device In the event of a malfunction, the corresponding mal- function code will be displayed on the digital operat- Clean the fi lter of the Pre heater (if fi tted) ing device of the ComfoAir.
2.10.2 3-position switch with malfunction indicator The 3-position switches that are fi tted with a malfunc- tion indicator show when a malfunction or fi lter dirty alert has occurred. Depending on the type of the 3-po- sition switch, this is done in one of the following two ways: ■...
2.10.3 What to do in the event of a malfunction / Troubleshooting Below are a number of troubleshooting tips for the malfunction alerts described previously which can appear on the digital operating device in the event of a malfunction. A1 / A2 / A3 / A4 NTC sensor T1 / T2 / T3 / T4...
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A5 / A6 Malfunction in the bypass / pre heater motor Remove the handles from the ComfoAir. Remove the filters from the ComfoAir. Release the front panel by unscrewing the screws. Slide the front panel upwards and remove the front panel from the ComfoAir.
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This error will appear pre heater when after 3 minutes does not heat sufficiently. of switching on the pre heater the temperature increase of T1 is less than P51 and 4ºC. This can also happen P57 set to when there is too much the correct cold air passing through value?
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pre heater becomes too hot. (T1 > 40ºC) Remove the handles from the ComfoAir. Remove the filters from the ComfoAir. Release the front panel by unscrewing the screws. Slide the front panel upwards and remove the front panel from the ComfoAir. Release the cover panel by unscrewing the screws...
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A0 / A11 NTC sensor Tge / Tch is defective. P60 / P55 set to the correct value? Disconnect the power Set P60 / P55 from the ComfoAir. to the correct value. Reset the malfunction Remove the handles (P74 on 1) from the ComfoAir.
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E1 / Supply fan / Exhaust fan not rotating Remove the handles from the ComfoAir. Remove the filters from the ComfoAir. Release the front panel by unscrewing the screws. Slide the front panel upwards and remove the front panel from the ComfoAir.
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Enthalpy sensor measures excessive Relative Humidity (RH) values there a lot of moisture in the environment? Ventilate the area and wait until the there a lot of moisture content moisture in the decreases. environment? Reset the malfunction Reset the malfunction (P74 on 1) (P74 on 1) Is the...
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No communication between the enthalpy sensor and the ComfoAir P59 set to the correct value? Set P59 to the correct Disconnect the power value. from the ComfoAir. Reset the malfunction Remove the handles from the ComfoAir. (P74 on 1) Remove the filters from the ComfoAir.
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No communication between the CC Luxe panel and the ComfoAir Disconnect the power from the ComfoAir. Are the connections at the CC Luxe panel correct? Reconnect the Remove the CC Luxe panel to handles from the ComfoAir. the ComfoAir Reconnect the power to the Remove the filters from ComfoAir.
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No communication between the ComfoCool and the CC Luxe panel Disconnect the power from the ComfoAir and ComfoCool. Are the connections at the ComfoCool correct? Reconnect the Remove the handles ComfoCool tot from the ComfoAir. the ComfoAir. Remove the filters from Reconnect the the ComfoAir.
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No communication between the CC Ease panel and the ComfoAir Disconnect the power from the ComfoAir. Are the connections at the CC Ease panel The con- correct? Remove the handles Reconnect the nections of the CC from the ComfoAir. CC Ease panel to Ease panel must be the ComfoAir.
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FILTER I Internal Filter is dirty Press “ ” on the CC Ease panel for at least 4 seconds until the filter warning disappears. Disconnect the power from the ComfoAir. Remove the handles from the ComfoAir. Remove the dirty filters from the ComfoAir.
2.10.4 Malfunctions (or problems) without alerts An overview of the malfunctions (or problems) without notifi cations is given below. Problem/Malfunction Indication Check / action System switched off Power supply on Check the fuse on the control circuit board ■ If the fuse is defective, replace fuse ■...
2.11 Service parts The following table contains an overview of the spare parts available for the ComfoAir. Number Part Article number Fans (left and right) 400200015 Servo motor & cable (for the bypass and the pre heater) 400300024 Temperature sensor T1 (pre heater) / T3 (bypass) 400300025 Temperature sensor T2 / T4 (fans) 400300026...
2.12 Wiring diagram: ComfoAir 550 Luxe – LEFT-HAND version Supply SA 1-3V malfunction indicator of wired 3-position switch (N) Blue BYP/PIE T1/T3 T2/T4 VENT. (L3) Brown (N) Blue (L3) Brown (L2) Black (L1) Grey BYP/PIE T1/T3 T2/T4 VENT. RJ45 RS232...
2.13 Wiring diagram: ComfoAir 550 Luxe – RIGHT-HAND version Exhaust SA 1-3V malfunction indicator of wired 3-position switch (N) Blue BYP/PIE T1/T3 T2/T4 VENT. (L3) Brown (N) Blue (L3) Brown (L2) Black (L1) Grey BYP/PIE T1/T3 T2/T4 VENT. RJ45 RS232...
2.14 EEC declaration of conformity Zehnder Group Nederland B.V. Lingenstraat 2 8028 PM Zwolle-NL Tel.: +31 (0)38-4296911 Fax: +31 (0)38-4225694 Company register Zwolle 05022293 EEC declaration of conformity Machine description : Heat recovery units: ComfoAir 550 series Complies with the following directives : Machinery Directive (2006/42/EEC) Low Voltage Directive (2006/95/EEC)
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Zehnder Comfosystems • A division of Zehnder Group UK Ltd Unit 1, Brookside Avenue • Rustington West Sussex • BN16 3LF T +44 1903 777 333 • F +44 1903 782 398 comfosystems@zehnder.co.uk • www.zehnder.co.uk/comfosystems...
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