S100, S200, M500 User manual Summary Introduction ............................5 Unpacking and Installation ........................6 2.1 Content package ............................6 E-mails glossary ............................6 Different users ............................7 4.1 The standard user ............................7 4.2 ...
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S100, S200, M500 User manual 6.5.2 Edit settings for a mailing .............................. 22 6.5.3 Rights on the mailings ............................... 23 6.5.4 Writing and sending a mailing ............................ 23 6.5.5 Progression and campaign report ............................. 24 4 ...
S100, S200, M500 User manual 1 Introduction MailFountain is an e-mails and emailing server. By its feature of e‐mails server, MailFountain manages the sending and receiving e‐mails for a specified number of people (or accounts). It also associated with an account number e‐mail addresses (aliases) or redirects all received e‐ mail to a particular address to multiple user accounts. This corresponds to a typical use of e‐mail and perfectly suited to communicating more or less regularly between several peoples. Its function of emailing server is specially designed to efficiently send e‐mails to a large number of recipients (from tens to hundreds of thousands or even millions). MailFountain will automatically take care of errors and can generate sending reports. Throughout this manual we will take as an example a fictitious company which is called "My Company" and that its domain is "my-company.biz”. Figure 1 shows there are 4 people in company, and each has an e‐mail with his name and others referring to their function or service. This manual is based on that organization and explains how to configure MailFountain to achieve this result. 5 ...
You will find throughout this user manual. Domain name The domain name (or shortened the domain), is the part located to the right of @ sign in e‐mails. For example when you write to info@calexium.com, the domain name is calexium.com. This name is unique worldwide and is owned by a company or an individual in exchange for an annual payment to a company registry "registrar". User account The user account (sometimes called a domain user), is the part located to the left of the @ sign in e‐mails. For ...
S100, S200, M500 User manual • The abuse account is used to any person claiming to be abused by an e‐mail from your domain. So any claims of a foreign person of domain name are sent to this account. • The postmaster account is the account which is sends and receives e‐mail while a problem is detected on the e‐mails server or for information. Administrator The administrator is the person who is responsible for setting and maintenance of MailFountain. In smaller companies the administrator may be the officer, the secretary, etc. ... or maybe you who are reading this manual. ...
S100, S200, M500 User manual 4.3 The administrator The administrator is unique and has all rights to MailFountain (except that of viewing mail of his users). It thus encompasses all rights of an domain manager, but with a scope on all domains of MailFountain. It may also add and / or delete domains, and finally set up the MailFountain. 5 The first start To use MailFountain, you will have to setup. MailFountain reports that it is not yet operational by the blinking green light in front of the box: 3 times every 5 seconds. This means that MailFountain is in special mode to facilitate its configuration. Typically just connect a computer to one of the 2 LAN ports (see picture for location) and open a browser to display the 1 page of the wizard. ...
This mode is useful if your MailFountain is connected directly to a DSL / cable and your connection requires the identifiers (login and password). This can happen with some DSL box, when configured for "modem mode only". You can also skip this step and manually configure network settings later, after completing the setup wizard (for example if no DHCP server are available), if you no need to benefit of the Calexium offer " One domain name for free for one year ", this offer requiring Internet access fully functional. 5.2 Domain name settings ...
Option 1: Create a new domain name If you chose the option to create a new domain name, the wizard will assist you in finding an available name and reserve it. At the end of this wizard, a new domain name has been created and will be immediately available to send and receive e‐mails. Due to Internet domain name regulation, it requires an annual subscription. The 1st year is offered for every purchase of a MailFountain (offer subject to conditions see on www.calexium.com). You're actually the owner of this domain name, Calexium is only a reseller and technical contact, and you can always ask to transfer the management at the registrar of your choice. Each year, it will be offered to renew this subscription. You're free to do so or not. 5.2.2 Option 2: Using an existing domain name ...
S100, S200, M500 User manual 5.3 Select Time Zone The next page allows you to select the time zone used by MailFountain for time stamping the e‐mails sent and received. 5.4 SMTP server configuration This page lets you select the mode for sending e‐mails through MailFountain. In its standard configuration, MailFountain will always send directly your e‐mail. It’s the most powerful and totally independent from the Internet Service Provider (ISP). But some ISP, in their abusive political of struggle against the spam, ...
User manual There are some settings related to your Internet access that can reduce these cases, and validate your IP address from a vast majority of servers worldwide. More complete information and update are available on our website (www.calexium.com) in support section. 5.5 Create administrator password Once the wizard completes, you'll need to log in as an administrator to view and / or modify the settings of MailFountain. The Administrator account username is "admin". Enter in that page the password you want to log in. Be sure to keep it. If you forget the administrator password, you can always access the MailFountain by entering the security code ...
S100, S200, M500 User manual Two accounts have been created for you: ‐ postmaster (Directeur du courrier) : who manages the messages, users and the problems on the e‐mails server e‐mails. The default password is « postmaster » ‐ abuse : This account is used to receive requests to unsubscribe from mailings or any abuse complain from a recipient who receives e‐mail from your domain. The default password is « abuse » It is recommended to change the default password To complete the wizard mode, you must at least create another account. A "Finish Wizard" button will appear below. 6 First steps with MailFountain 6.1 Connect to MailFountain With your Internet browser, type in the address bar http://mail.the name of your domain, eg if your domain is my- company.biz type « http://mail.my-company.biz ». The following homepage will appear. ...
S100, S200, M500 User manual Using the URL 'http://mail.my‐company.biz' work systematically if MailFountain acts as router (the router mode is active by default). But if MailFountain is in server mode, the proper functioning of this URL depends on several parameters: ‐ The configuration of DNS for your domain name (the word ‘mail’ must prefix your domain name and the IP address must be the public IP of your connection). ‐ The ability and/or the configuration of your current router. It must not only be able to re‐route requests internally, but port 80 should be redirected to the MailFountain. Otherwise, it is still possible to access MailFountain using its IP address. There are 3 ways to connect to MailFountain: ‐ As an administrator (Login Name = ‘admin’) ‐ As manager of one or more domains (Multi-domains models only S200 & M500). An identifier has been assigned by the administrator. ‐...
S100, S200, M500 User manual • Send and view their e‐mail through the integrated WebMail • Manage their account settings • Manage e‐mailings on which he has rights • Managing directories To connect as a domain user, you must use your complete e‐mail as login name, and enter your password. 6.2 Integrate MailFountain into your network This step is essential. MailFountain needs to interact with both the Internet and your LAN. To simplify this configuration MailFountain act by default as a router / firewall and can simply be placed into a head of your local ...
S100, S200, M500 User manual 1) Make sure that the checkbox "Enable router mode" is checked. 2) Then choose the mode of Internet access. 3 choices are shown : • Static IP: Select this if you are part of a subnet and you have assigned a fixed IP address. • Automatic IP: Use this option if your connection does not require entering a pair username / password. Some ISPs actually proposes an automatic identification with their multifunction box. Caution, make sure the box is properly configured as a single modem (router functions disabled). • PPPoE : if your connection requires a username and password, then you are certainly in that mode. 3) And finally, set the LAN configuration. Here, the only possible choice is the IP address of the MailFountain in the LAN (usually 192.168.1.1 should be very good). For simplicity, the subnet mask network is predetermined and cannot be changed. ...
S100, S200, M500 User manual This page lets you configure essentially 2 elements: 1) The DHCP server (that server assigns automatically an IP address to any equipment connected to your LAN). You can enable or disable, and set the IP address range to be granted. 2) The routing rules for incoming connections. If you have other servers on your LAN, and that these servers must be accessible from outside (internet), then you can add rules for port forwarding to these servers. The number rule is not limited; simply press the button "Add" and new line appear. 6.2.2 MailFountain in Server mode Internet Modem Routeur As server, MailFountain is simply a device in your local network. That is to say that properly configured, MailFountain ...
S100, S200, M500 User manual 6.2.2.2 Network configuration As a server, your MailFountain must have a fixed IP on your LAN, this is the only possible choice. You must also enter the parameters for allowing MailFountain to access to the Internet (the gateway and at least one DNS). 6.2.2.3 Ports to redirect At least, to receive your e‐mail, you need to forward port 25 (SMTP) to MailFountain. But other port will be redirected in order to exploit other features of the MailFountain. Service Port Mandatory? Changeable...
S100, S200, M500 User manual But if you already have the domain, we'll have to change settings. For this, several options are possible. 6.3.1 Manual configuration of your DNS The exact procedure depends entirely of the registrar of your domain. We can therefore only explain what the different settings to change or add. If you're not confident with setting a DNS server, it is strongly recommend asking to a specialist to do it; otherwise a bad configuration could make your domain inaccessible. You can also contact your ...
S100, S200, M500 User manual If you have a website on this domain name, you must add to the list of sub domains from the administration interface of MailFountain. 6.4 Set up a user account This paragraph will guide you in creating a new user account, and in setting the mailer with which you send and receive e‐mails. ...
S100, S200, M500 User manual For the following, we will consider that your DNS is correctly configured and that "mail.your-domaine.tdl" is set the correct IP address of your Internet connection. You must create a new POP3 mail account with the following parameters: User information Name Free text generally corresponding to your First and Last Name E‐mail address Your e‐mail address Server information Account type POP3 Incoming server mail.your‐domain‐name.tdl Outgoing server (SMTP) mail.your‐domain‐name.tdl Login information User name Your full e‐mail address (very important) Password Your account password defined on MailFountain Moreover, it is essential to enable authentication for outgoing mail server (an option is usually in the advanced settings). ...
S100, S200, M500 User manual In the bottom right of this list click on Create new mailing. A form « Creating a new mailing » will show up with 3 fields to fill: ‐ The list name must be the same format as a prefix of e‐mail because it will be the identity of the list during the send. Furthermore, it must not correspond to any existing email account, alias or redirection. Example: newsletter (the identity of mailing will be « newsletter@my‐company.biz»). ‐ The Show name is the name that will be displayed as the sender just before the e‐mail address of the mailing. ...
S100, S200, M500 User manual 6.5.3 Rights on the mailings To interact with the mailings, it is necessary that users have the right to perform these operations. The 2 possible operations on the mailings are: • Add and delete e‐mail address in the list of recipients of this mailing (Edit right) • Send a mailing (Send right) These 2 operations are limited to persons designated by the domain manager or the administrator. This is part of the security policy of the company. Thus in some companies, everyone has the right to send mailings and to modify the recipients. In others only a few people will be authorized. The editing rights form allows you to check the box corresponding to the desired rights for each account. 6.5.4 Writing and sending a mailing To write your mailing, simply use your favourite email software. The only particularity is at the recipient: you send your mailing at your emailing address (eg newsletter@my‐company.biz). Once wrote, send your e‐mail. This will trigger the creation of a campaign. If sending a confirmation has been configured, MailFountain will return to your mailbox a confirmation e‐mail. To start ...
S100, S200, M500 User manual Alternatively, you can also validate a campaign by going on the campaign page (a “Mailing list” sub‐menu): To confirm the start of a campaign, you must click on the icon . 6.5.5 Progression and campaign report A campaign has a lifetime of 5 days. This means that during 5 days, MailFountain will try to send the contents of the campaign to all recipients. But in some cases, "temporary" errors (called in MailFountain Warning) will occur. When this happens, MailFountain send the next recipients until the end and return to the recipients in error at the end Sometime, some errors are permanent (eg unknown address), in this case, no further attempt will be made. To follow the progress of a campaign, just go to the campaigns page (“Mailing list” sub‐menu of). The list of active campaigns or completed is displayed. By clicking on the date of the campaign, we get the list of recipients and their status. A report can also be sent by e‐mail to the account you chose on the top right menu. 24 ...
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