Glomex WebBoar 4G PLus User And Installation Manual

Glomex WebBoar 4G PLus User And Installation Manual

Dual sim 4g/wi-fi integrated coastal internet system

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DUAL SIM 4G/Wi-Fi INTEGRATED COASTAL
INTERNET SYSTEM
USER AND INSTALLATION MANUAL
This manual refers to the App weBBoat 4G Plus version 1.5 for iOS and Android
devices

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Summary of Contents for Glomex WebBoar 4G PLus

  • Page 1 DUAL SIM 4G/Wi-Fi INTEGRATED COASTAL INTERNET SYSTEM USER AND INSTALLATION MANUAL This manual refers to the App weBBoat 4G Plus version 1.5 for iOS and Android devices...
  • Page 2 weBBoat 4G Plus LABEL GL00159 TECHNICAL SPECIFICATIONS Antenna dimensions (diam.x H): 250 x 300 mm / 10x12" Antenna weight: 1,2 kg / 2,65 lb Automatic switch from Wi-FI registered networks to 4G. DUAL SIM Management Roaming Management 4G backup WAN function LTE 4G up to 100 Mbps in download and 50 Mbps in upload DC-HSPA+ up to 42 Mbps in download and 5.76 Mbps in upload 3 Ethernet ports...
  • Page 3 weBBoat 4G Plus General Features - weBBoat 4G Plus US Version LTE (FDD) bands: B2/B4/B5/B17 DC-HSPA+/HSPA+/HSPA/UMTS bands: 850/1900 MHz Data Rates - weBBoat 4G Plus US Version LTE FDD: Downlink: 100 Mbps, Uplink: 50 Mbps DC-HSPA+ :Downlink: 42 Mbps, Uplink: 5.76 Mbps WCDMA: Downlink: 384 kbps, Uplink: 384 kbps Complies with IEEE 802.11b/g/n wireless standard Complies with IEEE 802.3 and IEEE 802.3u Ethernet standard...
  • Page 4 weBBoat 4G Plus...
  • Page 5: Table Of Contents

    weBBoat 4G Plus INDEX FOREWORD........51 INTRODUCTION .
  • Page 6: Foreword

    4G Plus FOREWORD INTRODUCTION Thank you for purchasing the Glomex weBBoat 4G PLUS. We are sure that you will enjoy the quality and reliability of this device for many years to come. This user manual should be read throughly before attempting to install the device to ensure trouble-free operation.
  • Page 7 The equipment will be replaced or repaired under warranty only and exclusively on Glomex quality department’s approval. Should any dispute rise, the place of jurisdiction will exclusively be Ravenna (Italy).
  • Page 8: General Safety Rules

    NOTE. The information and specifications given in this manual are based upon the information available at the moment it is written. In case of doubts, do not hesitate to contact GLOMEX S.r.l. at the following email: service@glomex.it...
  • Page 9: Product Description

    PRODUCT DESCRIPTION weBBoat 4G Plus is the first unique award-winning 3G/4G/Wi-Fi DUAL SIM integrated system designed by Glomex to surf the Internet at high speed, ensuring stable and fast connections up to 20 miles away from the coast. weBBoat 4G Plus has 2 ea. 4G Diversity antennas and 2 ea. Wi-Fi antennas that...
  • Page 10 weBBoat 4G Plus Simply insert one or two Micro-SIM cards (not supplied) into the convenient external card slots and you can connect all of your Internet devices (smart- phone, tablet, PC, etc) to a 3G/4G network or the local Wi-Fi hotspot. The small internal router (250mm/10"...
  • Page 11: Contents

    Glomex tape to eliminate damage or tampering. Upon receipt, please check that: - the packaging is not damaged and the Glomex packing tape is intact. - the item matches that which was ordered. - there is no internal damage to the antenna.
  • Page 12: Installation

    Installation on sailboats It is advisable to place the weBBoat 4G Plus to a maximum height of 8/10 meters on the spreader with the support Glomex code ITM001 (not supplied). The weBBoat 4G Plus must be fixed to the support by tightening the screw on the bottom of weBBoat 4G Plus with a screwdriver (Fig.
  • Page 13 weBBoat 4G Plus Typical installation on fiberglass power boats GL00231 Fig. 8 Typical installation on metal power boats FIRST ACCESS POINT SECOND ACCESS THIRD POINT ACCESS GL00225 POINT Note: Up to 4 access points can be connected to the weBBoat Fig.
  • Page 14 weBBoat 4G Plus Warning: The weBBoat 4G Plus must be fixed to a mount by tightening the screw in the base of the weBBoat 4G Plus by means of a screwdriver (Fig. 7). The installation of the weBBoat 4G Plus near or above a flat metal surface may result in significant reduction of the Wi-Fi and 3G/4G signal strength.
  • Page 15 weBBoat 4G Plus GL00227 ETHERNET CABLE CIRCUIT BREAKER OPTIONAL ROUTER INSTALLATION SWITCH 1st ACCESS POINT 2nd ACCESS 4th ACCESS POINT POINT 3rd ACCESS POINT Fig. 11 NOTE: In order to receive the signal from the weBBoat inside metal vessels, up to a maximum of four access points (according to your needs) must be placed inside the boat, which must be linked with a switch to the router inside the weBBoat 4G Plus via an Ethernet network cable.
  • Page 16: Inserting The Sim Cards

    weBBoat 4G Plus INSERTING THE SIM CARDS NOTE: Insert the micro-SIM card(s) with weBBoat 4G Plus off. Insert the two Micro-SIM cards in the dedicated external slots with the cut edge facing down and the contact facing outwards, as shown in Fig.
  • Page 17: How To Download Control App For Webboat 4G Plus

    weBBoat 4G Plus HOW TO DOWNLOAD CONTROL APP FOR weBBoat 4G Plus To control your weBBoat 4G PLUS, you must download the weBBoat 4G PLUS app from the App Store for Apple devices or from the Play Store for Android devices.
  • Page 18 weBBoat 4G Plus After the download, activate the Wi-Fi connection, then connect to the weBBoat 4G Plus. The weBBoat 4G Plus network is called "Glomex_weBBoat" (Fig. 14). Please note YOU MUST CONNECT YOUR IOS OR ANDROID DEVICE TO THE Wi-Fi NETWORK OF THE WEBBOAT AND NOT TO THE HARBOR, OFFICE NETWORK OR OTHERS.
  • Page 19: First Time Setup

    weBBoat 4G Plus FIRST TIME SETUP Check that your device (Smartphone or Tablet) is connected to the “Glomex_weBBoat” Wi-Fi network. NOTE the weBBoat 4G Plus Wi-Fi network has no password. It is recommended to change the network name and password after the initial settings (see page 82 - point 6.2).
  • Page 20 weBBoat 4G Plus Select CONTROL PANEL (Fig. 16), enter the administrator's password admin01, then press OK in the iOS version or press Connect in the Android version (Fig. 17). Android Fig. 16 Android Fig. 17...
  • Page 21 weBBoat 4G Plus Read the informative note and press Agree and proceed in the iOS version or press the arrow in the Android version (Fig. 18). Android Fig. 18...
  • Page 22: Sim 1 Configuration

    weBBoat 4G Plus The SIM 1 configuration window will then appear. SIM 1 CONFIGURATION If the protection PIN is in the SIM card, enter it in the SIM Pincode 1 field. Then select the country corresponding to the SIM card carrier, select the telephone carrier and press Next or press the arrow in the Android version (Fig.
  • Page 23 weBBoat 4G Plus Fig. 20 Android Android Fig. 21...
  • Page 24: Sim 2 Configuration

    weBBoat 4G Plus SIM 2 CONFIGURATION Follow the same procedure as SIM 1 Configuration if you have a second SIM. If a second SIM is not present, continue pressing SKIP. At this point a screen summarizing the choices made will be displayed; now press Save in the iOS and Android version (Fig.
  • Page 25: Control Unit

    weBBoat 4G Plus CONTROL UNIT Android Fig. 23 This screen display the system status which includes mobile connection, Wi- Fi connection, and the following information:...
  • Page 26 weBBoat 4G Plus Options Menu Refresh Mobile network connection status Change APN AUTOSWITCH mode or mobile network forcing Primary SIM selection used selection Wi-Fi network connection status GL00237 Fig. 24...
  • Page 27 weBBoat 4G Plus Android Menu Options Refresh Mobile network connection status Change APN AUTOSWITCH mode or mobile network forcing selection Primary SIM used selection Wi-Fi network connection status GL00237B Fig. 24a...
  • Page 28 - Technical assistance: send an email to ask Glomex for technical assistance. To properly send the email to Glomex, weBBoat 4G Plus must be connected to a data network. (If it is not connected to a data network, you can in any...
  • Page 29 weBBoat 4G Plus Disable roaming: enables and disables roaming based on your needs. NOTE: Data roaming charges may be high so check the rate plan in use with your carrier. Use 4G network only: set 4G as the preferred connection; if only 2G/3G networks are in the area, the system will not connect to the data network.
  • Page 30 weBBoat 4G Plus Android Fig. 25 Fig. 26 Android...
  • Page 31 weBBoat 4G Plus At this point a screen summarizing the choices made will be displayed; now press Save in the iOS version or SAVE in the Android version (Fig. 27). Android Fig. 27...
  • Page 32 weBBoat 4G Plus The control panel with summarized information will then be displayed (Fig. 28). Android Fig. 28...
  • Page 33: Options Button

    weBBoat 4G Plus OPTIONS BUTTON The menu of Fig. 29 will be displayed when the options button is pressed. Android Fig. 29...
  • Page 34: Wi-Fi Setting

    weBBoat 4G Plus Wi-Fi SETTING If you select this option, you can personalize the name of the Wi-Fi network generated by weBBoat 4G Plus (SSID) and its password (we recommend setting code psk2) (Fig. 30). Android Fig. 30 NOTE: do not use spaces or special characters in the name of the Wi-Fi network and password.
  • Page 35 weBBoat 4G Plus You will have to wait about one minute and reconnect your device to the new Wi-Fi network of weBBoat 4G Plus (Fig. 31 and Fig. 32). Android Fig. 31...
  • Page 36 weBBoat 4G Plus Android Fig. 32...
  • Page 37: Change Administrator Password

    weBBoat 4G Plus CHANGE ADMINISTRATOR PASSWORD NOTE: carefully read the warning and press OK. By selecting this option, you can change the administrator password. Enter the new password in the two text fields and press save (Fig. 33). Android Fig. 33 WARNING If the administrator password should be lost, a factory reset of weBBoat 4G Plus will be necessary (see point 6.6).
  • Page 38: Manual Ip Configurator

    weBBoat 4G Plus MANUAL IP CONFIGURATOR By selecting this option, you are able to change the IP address of the weBBoat 4G Plus if there are conflicts with other networks. The factory-set IP address is 192.168.80.1 (Fig. 34). The options let you configure weBBoat 4G Plus as follows: LAN 1 = 192.168.1.1 LAN 2 = 192.168.20.1 LAN 3 = 192.168.40.1...
  • Page 39: Restart Router

    weBBoat 4G Plus RESTART ROUTER weBBoat 4G Plus will be restarted when this option is selected. RESET ROUTER The factory settings of weBBoat 4G Plus will be restored when this option is selected. FACTORY RESET To restore the factory system settings (FACTORY RESET) please follow this procedure: - Start the device and wait 2 minutes.
  • Page 40 weBBoat 4G Plus Fig. 36 1,2,3 LAN Ethernet ports 4 WAN Ethernet port 5,6,7 LAN LEDs 8 WAN LED 9 Power socket 10 Power LED 11 connection status LED (red= not connected / orange= 3G / green= 4G) 12 Signal strength indication LEDs NOTES To help the user determine how long the reset button has to be pressed, the signal indicator (number 12 - Fig.
  • Page 41: Updating Firmware And Settings Backup

    weBBoat 4G Plus UPDATING FIRMWARE AND SETTINGS BACKUP When a firmware update becomes available, a notification symbol will appear on the options button on the home page of the App (Fig. 37). Android Fig. 37...
  • Page 42 weBBoat 4G Plus Click the Options symbol and select Firmware upgrade (Fig. 38). Android Fig. 38...
  • Page 43 weBBoat 4G Plus Android Fig. 39 Now you will be asked to choose one of the following options (Fig. 39): Refresh button: to update the Firmware without backup. Refresh with backup button: before the Firmware is updated, the App backs up the settings and sends a summary via email.
  • Page 44 weBBoat 4G Plus When you press the Refresh with backup button (Fig. 39), you will have to enter an email address to which the weBBoat 4G Plus configuration summary will be sent before the Firmware is updated (Fig. 40). Android Fig.
  • Page 45 weBBoat 4G Plus Android Fig. 41 Once the settings backup has completed, press Continue to download the latest Firmware release available to weBBoat 4G Plus (Fig. 41).
  • Page 46 weBBoat 4G Plus The device will ask you to continue with the update after the Firmware update has been downloaded (Fig. 42). The update is completed when the Wi-Fi Glomex_weBBoat network appears. Android Fig. 42 WARNING weBBoat 4G Plus must remain connected to the power sup- ply during the Firmware update procedure in order to pre- vent irreparable damage to the device.

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