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Vtron Digicom Ark 3100SP User Manual

Multi-screen processor
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User Manual
Digicom Ark 3100SP
Multi-screen Processor
V2.1
VTRON
http :// www.vtron.com
E-Mail: info@vtron.com
All rights reserved

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  • Page 1 User Manual Digicom Ark 3100SP Multi-screen Processor V2.1 VTRON http :// www.vtron.com E-Mail: info@vtron.com All rights reserved...
  • Page 2 VTRON does not own or provide such third party’s works. By using the above-mentioned third party’s works, you agree that you will use such works without infringing or breaching the rights of the third party and VTRON will not assume any liability for your use.

  • Page 3: Safety Warning

    User Manual Digicom3100SP Multi-screen Processor Safety Warning Before operating VTRON Digicom Ark 3100SP Multi-screen Processor please read the following carefully: Perfect grounding measures (as in the left figure) The product should be grounded properly. Otherwise, a series ● of problems will occur: serious system fault, system...
  • Page 4 User Manual Digicom3100SP Multi-screen Processor Away from corrosive chemicals, pharmaceuticals The corrosive chemicals and pharmaceuticals will damage the mechanical parts and electrical loop of the product and affect the service life directly. Do not use highly volatile solvents or detergents, such as gasoline, thinner and acetone, to clean the interior and exterior of the product.
  • Page 5 Note The device integrates replaceable batteries. It may cause explosion if the battery model isn’t proper. Please replace with the batteries provided by VTRON. Follow the instructions to dispose the used batteries. Please consult local environment protection department for the treatment of used batteries.

  • Page 6: Table Of Contents

    Digicom3100SP Multi-screen Processor Contents 1. Introduction ............................1 1.1 About Digicom Ark 3100SP Multi-screen Processor ..............1 1.2 Functions and Features ........................2 1.2.1 Digicom Ark 3100SP Multi-screen Processor ................. 2 1.2.2 Functions and Features of SPV3000 Signal Preview Processor (Optional) ......6 1.2.3 Functions and Features of SMA3000 Streaming Media Processor (Optional) ......
  • Page 7 3.5 Connecting Network Cable ......................44 3.6 Connecting Power Cord ....................... 46 3.7 System Grounding ........................46 4. VTRON Wall Administration System (VWAS) (Optional) ............48 5. Maintenance ............................49 5.1 Routine Inspection and Maintenance ................... 50 5.2 Routine Inspection ........................50 5.3 Replacing Hot plug Module ......................

  • Page 8: Introduction

    1. Introduction 1.1 About Digicom Ark 3100SP Multi-screen Processor Digicom Ark 3100SP is a new generation of Multi-screen signal processor developed by VTRON. It features world leading technology such as fast system response, high safety, good signal synchronization and perfect real-time display.

  • Page 9: Functions And Features

    Fig. 1-2-2 SMA3000 Streaming Media Processor 1.2 Functions and Features 1.2.1 Digicom Ark 3100SP Multi-screen Processor Functions and features of Digicom Ark 3100SP Multi-screen Processor are as the followings: Built-in background images  Provide gray scale, color stripe, checkerboard, black, red, green, blue, white, and testing circles required for system debugging ...
  • Page 10 User Manual Digicom3100SP Multi-screen Processor  SD signal acquisition board supports CVBS and S_VIDEO signal input.  The input HDMI signal can meet HDMI1.3A standard and HDCP protection protocol.  DP signal acquisition board supports DisplayPort（DP 1.1a）signal input.  SDI signal acquisition board supports SDI signal input. ...
  • Page 11 User Manual Digicom3100SP Multi-screen Processor Redundant backup of system power supply and system power supply monitor N+1 hot redundant system power supply; Realizing system power supply status monitoring and LED indicate warning. Temperature monitoring and automatic speed regulation of fan Monitor environment temperature and board temperature;...
  • Page 12 The processor features standby function, which can effectively reduce power consumption. Support large screen VTRON Wall Administration System (optional) Support VWAS large screen VTRON Wall Administration System, realizing the operation, management and control of large screen video wall system composed by Multi-screen signal processors.

  • Page 13: Functions And Features Of Spv3000 Signal Preview Processor (Optional)

    User Manual Digicom3100SP Multi-screen Processor 1.2.2 Functions and Features of SPV3000 Signal Preview Processor (Optional) Digicom SPV3000 signal preview processor is mainly used to preview the input signal from Ark3000SP. With the help of VWAS it can realize multiple preview modes: 1 image, 4 images or 8 images on single screen .

  • Page 14: Functions And Features Of Sma3000 Streaming Media Processor (Optional)

    User Manual Digicom3100SP Multi-screen Processor Detailed features of SPV3000 signal preview processor are as below: 1) Input and output ports: support DVI ports and PCI-E ports(ports used to deal with high-speed cascade signal) 2) Input signal quantity: support 8/16 channels high-speed cascade signal inputs; 3) Supported Preview signal types: video, RGB, VGA, HDMI, DUALLINK-DVI, DP, SDI, IP, YPBPR signals;...
  • Page 15 User Manual Digicom3100SP Multi-screen Processor Detailed features of Digicom SMA3104/SMA3108 Streaming Media Processor are as below: 1) Input and output ports: support PCI-E ports(ports used to deal with high-speed cascade signal; 2) Input signal quantity: support 4/8 channels high-speed cascade signal inputs; 3) Supported Signal types : Video, RGB, VGA, HDMI, SDI, IP and YPBPR signals;...

  • Page 16: Appearance

    Digicom3100SP Multi-screen Processor 1.3 Appearance 1.3.1 Digicom Ark 3100SP Multi-screen Processor Front panel (as in the figure below): Signal acquisition board takes eight slots, which are used for the signal acquisition of RGB signals, VIDEO signals, Dual-link signals, HDMI signals, DP signals and SDI signals;...
  • Page 17 User Manual Digicom3100SP Multi-screen Processor Note: 1. Please refer to the Introduction of Boards for the specific functions of every board. 2. The board category and amount available on site depend on the order. The figure above is for description only. Rear panel (as in the figure below): power supply, signal I/O port, network interface, controlling interface, clock, and synchronization signal I/O port.
  • Page 18 User Manual Digicom3100SP Multi-screen Processor Power fan module Power module Grounding Power outlet Main control RGB signal DP desktop Power switch board input port Optical signal Video signal signal input Video signal output input port output Fig. 1-4-2 rear panel 2(with DP desktop signal input)
  • Page 19 User Manual Digicom3100SP Multi-screen Processor Fig.1-5 Dual-link signal input port Fig.1-6 HDMI signal input port Fig.1-7 DP signal input port...
  • Page 20 User Manual Digicom3100SP Multi-screen Processor Fig.1-8 SDI signal input port Fig.1-9 Optical signal input port Fig.1-10 IP signal input port...
  • Page 21 User Manual Digicom3100SP Multi-screen Processor DIP switch of Device No. Serial port (not for control) Clock/synchronization signal output port Clock/synchronization signal input port Network port 1 System reset switch Network port 2 Fig. 1-11 system control port Note: The board category and amount available on site depend on the order. The figure above is for description only.

  • Page 22: Spv3000 Signal Preview Processor（Optional

    User Manual Digicom3100SP Multi-screen Processor 1.3.2 SPV3000 Signal Preview Processor（Optional）  Front view: 6 LED indicator and cascade input/output ports Cascade signal output port Cascade signal input port Fig.1-12 Front view of Signal preview processor  Rear view: signal ports (including DVI input and output ports, DIP switch, and two LAN ports, etc.), and two power input ports;...

  • Page 23: Sma3000 Streaming Media Processor

    User Manual Digicom3100SP Multi-screen Processor Signal ports snapshot DVI signal input port DIP switch Reset button Signal output port LAN ports DVI signal output port Fig 1-14 Signal ports snapshot Power ports snapshot: Power input port Power input port Fig 1-15 Power ports snapshot 1.3.3 SMA3000 Streaming Media Processor ...
  • Page 24 User Manual Digicom3100SP Multi-screen Processor  Rear view: signal ports (including DVI input and output ports, DIP switch, and two LAN ports, etc.), and two power input ports; Indictor Color Function Indicating the board’s working status. Blinking Green when board works well. Indicating the board’s working status.

  • Page 25: Technical Specifications

    Fig 1-18 Signal ports snapshot Power ports snapshot: Power input port Power input port Fig 1-19 Power ports snapshot 1.4 Technical Specifications Digicom Ark 3100SP Multi-screen Signal Processor Hardware Specifications Bus bandwidth 280Gb/S RJ45 gbps 2 100/1000 mbps adaptive Ethernet ports, using category-6 twisted copper wire to connect to...
  • Page 26 User Manual Digicom3100SP Multi-screen Processor Support 1-4 channels of Dual-link desktop input, each DMS59 interface can access 2 channels of DVI-D Dual-Link signal input; Support DisplayPort independent desktop input DisplayPort Support 1-4 channels of DP desktop input, each DP interface can access 1 channel of DP connector signal input;...
  • Page 27 N+1 hot redundant hot system power supply, support hot-plugging specifications Electrical ~100-240V 50/60Hz 8-4A characteristics Rated power < 750W Operating environment Operating fan 3 hot redundant fans , support hot-plugging Operating Temperature: 0℃-40℃ environment RH: 20%-80% (no condensing) Software System controlling VTRON VWAS Standard (optional); VLinkExpress (optional) software...
  • Page 28 User Manual Digicom3100SP Multi-screen Processor SPV3000 Signal Preview Processor(Optional ) Hardware Specifications DC power port External DC power input port*2 DVI port DVI port*3 External port RJ45 100M port 100M/1000M LAN port*2 Device number DIP switch (4 bits address)*1 Reset button*1 PCIEx4 High-speed signal expansion input/output port*8 Signal expansion...

  • Page 29: Classical Application Diagram

    In actual system configuration, the amount of display boards, RGB input boards and video input boards depend on the project. Please contact VTRON or agent for details. To exert the effect of the hardware, the user may need to purchase other peripheral equipment.

  • Page 30: Introduction To Boards

    2. Introduction to Boards 2.1 System Main Control Board In Digicom Ark 3100SP Multi-screen Processor, system main control board consists of SCA-385 (Fig.2-1) and SCA-301 (in Fig.1-11). It can be placed at the ninth slot on the left side (on the front panel).

  • Page 31: Signal Processing Board

    Form 2-1 Board working status 2.2 Signal Processing Board In Digicom Ark 3100SP multi-screen processor, the signal processing board consists of GPA-325 (Fig.2-2) and GPA-340 (in Fig.1-4). GPA-325 can be placed in any slot within the 8 slots at right-most side on the front. Each signal processing board supports up to two output display cubes, and supports overlapping of 8 signal windows and one channel of desktop signal.

  • Page 32: Audio Signal Expansion Processing Board

    Features zooming in/out and overlapping for signal window and desktop signal;  Output signal through DMS-59 to standard digital interface (DVI-D) with an output resolution up to 1900× 1200@60Hz;  Provide test circle, checkerboard, color stripe, gray scale and VTRON LOGO test patterns;  Support alarm report function; ...

  • Page 33: Rgb Signal Acquisition Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor The functions and features of Audio signal expansion processing board:  Support cascade signal input/output and DVI signal output;  Support alarm report function;  Integrate self-diagnosis function, making the system maintenance and upgrade more convenient;...
  • Page 34 User Manual Digicom3100SP Multi-screen Processor  The control connects to main control board through Ethernet or serial port communication;  Support signal cutting; the cutting signal displaying and image freezing;  Automatically recognize signal format and adjust the corresponding sampling parameters quickly when the input source changes;...

  • Page 35: Video Signal Acquisition Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor 2.5 Video Signal Acquisition Board (Optional) Video signal acquisition board consists of VA-365 (Fig.2-5) and VA-361 (in Fig.1-4). VA-365 can be placed at any slot (Fig.1-3) within the 8 slots at left-most side. Each processor can access up to 8 pieces of Video signal acquisition board and each board can support 6 channels of CVBS signal input or 3 channels of S_VIDEO signal input.

  • Page 36: Dual-Link Signal Acquisition Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor 2.6 Dual-Link Signal Acquisition Board (Optional) Dual-Link signal acquisition board consists of DRA-325 (Fig.2-6) and DRA-321 (in Fig.1-5). DRA-325 can be placed at any slot (Fig.1-3) within the 8 slots at left-most side. Each processor supports up to 8 pieces of Dual-Link DVI signal acquisition board and each board can support 2 channels of Dual-link signal input.

  • Page 37: Hdmi Signal Acquisition Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor  Support hot-plugging, minimizing the time for maintenance ;  LED indicators of board working status, please refer to form2-1. 2.7 HDMI Signal Acquisition Board (Optional) HDMI signal acquisition board consists of RA-365 (Fig.2-7) and HA-361 (in Fig.1-6). RA-365 can be placed at any slot (Fig.1-3) within the 8 slots at left-most side.

  • Page 38: Displayport Signal Acquisition Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor 2.8 DisplayPort Signal Acquisition Board (Optional) DP signal acquisition board consists of DPA-325 (Fig.2-8) and DPA-321 (in Fig.1-7). DPA-325 can be placed at any slot (Fig.1-3) within the 8 slots at left-most side. Each processor supports up to 8 pieces of DP signal acquisition board and each board can access 2 channels of DP signal input.

  • Page 39: Sdi Signal Acquisition Board（Optional

    User Manual Digicom3100SP Multi-screen Processor 2.9 SDI Signal Acquisition Board（Optional） SDI signal acquisition board consists of SDA-345 (Fig.2-9) and SDA-341 (in Fig.1-8). SDA-345 can be placed at any slot (Fig.1-3) within the 8 slots at left-most side. Each processor supports up to 8 pieces of SDI signal acquisition board and each board can support 4 channels of SDI signal input.

  • Page 40: Optical Signal Acquisition Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor 2.10 Optical Signal Acquisition Board (Optional) The optical signal signal acquisition is jointly performed with RA-365 (Figure 2-3) paired with optical signal input interface board FA-341 (Fig. 2-10-1). FA-341 can be located in any one of the 8 slots from the right at the back of the product (see Fig.

  • Page 41: Optical Signal Output Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor 2.11 Optical Signal Output Board (Optional) The optical signal output is performed by GPA-325 (Figure 2-2) paired with the optical signal output interface board GFA-340 (Figure 2-11) jointly. GFA-340 can be placed at any one of the first 4 slots from the left at the back of the product (see Figure 1-4).

  • Page 42: Ip Streaming Signal Acquisition Board（Optional

    User Manual Digicom3100SP Multi-screen Processor 2.12 IP Streaming Signal Acquisition Board（Optional） IP streaming signal acquisition board consists of IPA-345 (Fig.2-12) and IPA-341 (in Fig.1-10). IPA-345 can be placed at any slot (Fig.1-3) within the 8 slots at left-most side. Each processor supports up to 8 pieces of IP streaming signal acquisition board and each board can support 4 channels of 1080p signal input, 16 channels of D1 signal input and support to decode 4 channels of...

  • Page 43: Desktop Processing Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor  LED indicators of board working status, please refer to form2-1. 2.13 Desktop Processing Board (Optional) 1) DVI desktop signal processing board(optional) Desktop processing board consists of DA-35(Fig. 2-13-1) and DA-341 (refer to Fig.1-4).The desktop processing board decodes the input HD image signals to lower resolution parallel RGB pixel data signal, performing corresponding treatment according to system configuration and then send to video processing board.
  • Page 44 User Manual Digicom3100SP Multi-screen Processor 2) DP desktop signal processing board (optional) Desktop processing board consists of DPA-35(Fig. 2-13-2) and DPA-341 (refer to Fig.1-4).The desktop processing board decodes the input HD image signals to lower resolution parallel RGB pixel data signal, performing corresponding treatment according to system configuration and then send to video processing board.

  • Page 45: Live View Board (Optional)

    User Manual Digicom3100SP Multi-screen Processor 2.14 Live View Board (Optional) MVA-385 live view board supports wall live view (live view for desktop and signal window). One Ark processor supports one live view board. Only when the Ark processor is embedded with a live view board, can the whole-wall live view function be available.

  • Page 46: Installation

    Please use the provided cables (including signal cable, network cable, power cord, etc.). If it is necessary to use other cables, please consult VTRON or agent before installing to get technical guidance. Main cables include:...
  • Page 47 User Manual Digicom3100SP Multi-screen Processor HDMI signal cable Signal output adapter cable Dual-link signal cable Extension Cable Kit for DVI signal SDI signal cable DP signal cable The cable pictures above are only for reference, about details of supplied cable, please refer to the items on the packing list.
  • Page 48 User Manual Digicom3100SP Multi-screen Processor 3.1 About packing List Note:  After unpacking, please check the amount according to the packing list; if any part is missing, please contact the supplier. The packing list is in the package.  The appearance figures of the product/parts in this manual are for description only. The real product may be different.

  • Page 49: Installing The Cabinet

    Digicom3100SP Multi-screen Processor 3.2 Installing the Cabinet Digicom Ark 3100SP Multi-screen Processor is in standard modular design, making it has high expansibility. With redundant power supply and redundant fan, the system stability and excellent cooling effect are ensured, and the system performance of the Multi-screen signal processor is also improved.

  • Page 50: Connecting Display Device

    Note:  Since digital signals have strict limit on transmission distance, it is recommended to select the signal cables provided by VTRON. If it is necessary to use other signal cables, please consult VTRON or agent first.  Please note the plug position of the connector when use the cable to connect the...

  • Page 51: Connecting Signal Source

    Use the matched RGB signal cable to connect the RGB signal input interface of Digicom Ark 3100SP Multi-screen Processor to the output interface of RGB signal source; use video signal cable to connect the video input channel of Digicom Ark 3100SP Multi-screen Processor to the output channels of video signal source.
  • Page 52 5. Without permission of technician for this processor, please do not replace related configurations of the processor. 6. When you have any such problem and the problem cannot be avoided with the above methods, please contact VTRON or our dealers. We will respond to your inquiry as soon as possible.

  • Page 53: Connecting Power Cord

    User Manual Digicom3100SP Multi-screen Processor 3.6 Connecting Power Cord The power port of Digicom Ark 3100SP Multi-screen Processor is in the lower right corner in the rear panel of the device, as shown below: Power outlet Please use the provided cables to connect the power port of the device and power outlet.
  • Page 54 Improper grounding system has great negative impact on the signal transmission of the device, which is presented as the images have interference that can’t be eliminated. For more information, please consult VTRON and maintain proper proper measures for grounding during operation.

  • Page 55: Vtron Wall Administration System (Vwas) (Optional)

    4. VTRON Wall Administration System (VWAS) (Optional) VWAS (VTRON Wall Administration System) software is an administration system specially developed, designed and manufactured by VTRON for display wall system and Multi-screen processor system. Its main function is to manage and control the hardware resources including the Multi-screen signal processor, and finally manage and control the signal windows and application windows on the display wall.

  • Page 56: Maintenance

    Keep the device away from corrosive chemicals, pharmaceutical, flammable and explosive materials. Do not add or modify any mechanical parts and electrical loop of the device; otherwise, VTRON isn’t responsible for any results thereby.

  • Page 57: Routine Inspection And Maintenance

    5.3 Replacing Hot plug Module 5.3.1 Hot Plug Module  In Digicom Ark 3100SP Multi-screen Processor, the following modules support hot plug operation: power supply module, RGB input board, Video input board, display board and...

  • Page 58: Replacing Boards

    5.3.2 Replacing Boards In Digicom Ark 3100SP Multi-screen Processor, RGB input board, Video input board, video stream processing board and display board support hot plug. Please follow the procedures below to replace these boards.
  • Page 59 User Manual Digicom3100SP Multi-screen Processor flashing. Note:  To ensure system security, every board of the Multi-screen signal processor integrates the foolproof design, i.e. the board slots can be mutually checked, but if the slot isn’t correct, the electrified board can’t work normally. In this case, please check the board type.

  • Page 60: Troubleshooting

    Move the power switch on the power supply module to “ON” position, and then press the power switch of the Multi-screen signal processor; If the problem still isn’t solved, please contact VTRON or the distributor. We will reply as soon as possible.
  • Page 61 Check whether the signal cable of the Multi-screen signal processor is connected to the display terminal properly; If the problem still isn’t solved, please contact VTRON or the distributor. We will reply as soon as possible. 3. Image color is abnormal Reason The signal cable of the Multi-screen signal processor isn’t connected properly or the...
  • Page 62 If the problem still isn’t solved, please contact VTRON or the distributor. We will reply as soon as possible.
  • Page 63 Check whether the display has problem in above mentioned method; Close the window and restart the program. Restart Windows and the program. If the problem still isn’t solved, please contact VTRON or the distributor. We will reply as soon as possible. 5. Vlink window display isn’t smooth Reason The network speed doesn’t support;...

  • Page 64: Contact

    User Manual Digicom3100SP Multi-screen Processor 6. Contact About after sales service matters please contact after sales department of VTRON GROUP CO.,LTD. VTRON GROUP CO.,LTD. No. 233 Kezhu Road, Guangzhou Hi-Tech Industrial Development Zone (Guangzhou Science City), Guangzhou 510670, China Tel: +86-20-8390-8888 Fax: +86-20-8390-3591 Email: INFO@VTRON.COM...

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