Cradlepoint AER2100 Quick Start Manual
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Cradlepoint AER2100 Quick Start Manual

Cradlepoint AER2100 Quick Start Manual

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All-in-One, Cloud-Managed Networking Solution

Quick Start Guide

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Summary of Contents for Cradlepoint AER2100

  • Page 1: Quick Start Guide

    All-in-One, Cloud-Managed Networking Solution Quick Start Guide...
  • Page 2 Combines Integrated 4G LTE and Dual-Band Concurrent WiFi with 802.11ac • • Failover/failback and load balancing: 4G LTE + Ethernet + WiFi as WAN • Enterprise-level security and features, including: VPN, VLAN, VRRP, BGP, OSPF, RIP, and more Dynamic Management with CradlePoint Enterprise Cloud Manager •...
  • Page 3 Use CradlePoint Enterprise Cloud Manager for rapid deployment, dynamic management, and enhanced intelligence of CradlePoint enterprise network solutions. Visit www.cradlepoint.com/ecm to learn more. Enterprise Support For enhanced services including enterprise-level support, extended warranties, site surveys, and expert installation, check out CradlePoint’s CradleCare suite of services. Visit www.cradlepoint.com/cradlecare to learn more.

  • Page 4: Front Panel

    Hardware LEDs Front Panel (see pages 12-13 for descriptions) USB 2.0 Port 10/100/1000 Ethernet Port 10/100/1000 Ethernet Ports Back Panel (Configurable: LAN or WAN (Configurable: LAN or WAN Default: LAN) Default: WAN) USB 2.0 Port Reset Lock Slot Ground Screw LEDs Power (see pages 12-13 for descriptions)

  • Page 5: Left Side

    Hardware Left Side Right Side With Cover WiFi Antenna Connectors (Reverse SMA) Cover Removed WiFi Modem Modem Port Modem Port Modem Port (USB 2.0) (USB 3.0) (USB 2.0) When connecting the provided antennas, review the connection points. With Integrated Modem •...

  • Page 6: Getting Started

    1. Insert an activated SIM. A wireless broadband data plan must be added to your CradlePoint AER 2100. Wireless broadband data plans are available from wireless carriers such as Verizon, AT&T, Sprint, EE, and Vodafone. The SIM must be provisioned with the carrier. Contact your carrier for details about selecting a data plan and about the process for provisioning your SIM.
  • Page 7 Getting Started (continued) 2. Attach the integrated modem. Follow these steps to attach the integrated modem: Remove the left side panel cover from the router. Use a Phillips screwdriver to remove the screws, and use the Multipurpose Retaining Tool (included in the router package) to remove the cover. Slide the modem into the side of the router.
  • Page 8 Getting Started (continued) 3. Attach the WiFi and modem antennas. Attach the three WiFi antennas (included) and two modem antennas to the connectors. Antennas are jointed, which enables you to position them for optimal signal. To attach, hold the antenna straight and twist the base of the antenna to connect, folding the joint if needed.
  • Page 9 Getting Started (continued) 4. Connect the power source. Plug the provided power supply (12V DC wall adapter) into an electrical outlet. Then connect the power supply to the router. Ensure power is switched on: • O = OFF • I = ON Power Power Switch Supply Port...

  • Page 10: Accessing The Administration Pages

    5. Connect to a computer or other network equipment. In order to access the CradlePoint AER 2100, establish a connection to the router. Connect wirelessly to the WiFi broadcast or with an Ethernet cable connected to your computer and then plugged into one of the Ethernet LAN ports (numbered 1–4).

  • Page 11: First Time Setup Wizard

    When you log in for the first time, you will be automatically directed to the FIRST TIME SETUP WIZARD, which will walk you through the steps to customize your CradlePoint AER 2100. You have the ability to configure any of the following:...

  • Page 12: Led Information

    WRT-C8B Designer:ME Department LED Information Date:Jun.24.2013 POWER The CradlePoint AER 2100 must be powered using an approved 12V DC power source. • Green = Powered ON. • No Light = Not receiving power. Check the power switch and the power source connection.
  • Page 13 LED Information INTEGRATED MODEM Indicates the status of integrated modems. EXTERNAL USB MODEM Indicates the status of external USB modems. 2.4G Both integrated and external USB modems have the following LED indicators: • Green = Modem has established an active connection. •...

  • Page 14: Troubleshooting

    Troubleshooting You may need to update the CradlePoint AER 2100 firmware to get our latest features or to connect to new modems. For more information, visit: knowledgebase.cradlepoint.com HOW TO UPDATE FIRMWARE (AUTOMATIC) 1) Log in to the administration pages (see page 10). You may have changed the ADMINISTRATOR PASSWORD.
  • Page 15 Troubleshooting (continued) Depending on your modem, you may need to specify the (Access Point Name). SELECT THE APN 1) Log in to the administration pages (see page 10). 2) Select INTERNET ➡ CONNECTION MANAGER. 3) Select the modem you would like to manage. Click EDIT to open the WAN Configuration editor. 4) Select the SIM/APN/AUTH SETTINGS tab.
  • Page 16 Secure Access The CradlePoint AER 2100 supports WEP, WPA, and WPA2 encryption modes to create secure Internet connections for up to 128 connected devices per WiFi channel (2.4 GHz and 5 GHz). 253 users can connect via Ethernet (with default DHCP settings). Prevent unwanted access to computers connected to your networks with an SPI Firewall and NAT (Network Address Translation).
  • Page 17 Dual-Band Concurrent WiFi Networks The CradlePoint AER 2100 can broadcast up to four WiFi networks on both the 2.4 GHz and 5 GHz bands. Secured SSIDs are used for your trusted workgroup members. Guest (public) SSIDs can provide full, secure access to the Internet, but users are restricted from accessing the router administration console or any connected devices on the private network.
  • Page 18 WiFi as WAN The CradlePoint AER 2100 can receive an existing WiFi signal and use it to create secure Internet access, allowing you to connect devices using the CradePoint AER 2100’s security features. The WiFi as WAN feature can be used as a WiFi repeater or as a WiFi-to-Ethernet adapter for non-WiFi devices.
  • Page 19 Rapidly deploy and dynamically manage networks at geographically distributed stores and branch locations with Enterprise Cloud Manager, CradlePoint’s next generation management and application platform. Enterprise Cloud Manager integrates cloud management with your CradlePoint devices to improve productivity, increase reliability, reduce costs, and enhance the intelligence of your network and business operations.
  • Page 20 This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions provided by CradlePoint, may cause harmful interference to radio communications.
  • Page 21 Regulatory, Warranty, Safety, and Privacy Information (continued) IMPORTANT NOTE: Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 37cm between the radiator and your body. Caution: 1) The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.
  • Page 22 Warranty Information CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original purchaser (or the first purchaser in the case of resale by an authorized distributor) for a period of one (1) year from the date of shipment. This warranty is limited to a repair or replacement of the product, at CradlePoint’s discretion.
  • Page 23 Other Binding Documents; Trademarks; Copyright By using your CradlePoint device, you agree to be bound by CradlePoint’s Terms of Use, User License and other Legal Policies, all as posted at www.cradlepoint.com/legal. Please read these documents carefully. CradlePoint and the CradlePoint logo are trademarks of CradlePoint, Inc. ©...
  • Page 24 RF EXPOSURE SAFEFY NOTICE:     To comply with FCC/IC RF Exposure Limits set forth for an uncontrolled environment, the product must be installed and operated with a  minimum separation distance (between nearby person(s) and radiating antenna) according to the following scenarios:  1. 20cm minimum when the product is operated alone without co‐transmitting with a plug‐in 3G USB dongle device.  2. 37cm minimum when the product is operated with a plug‐in 3G USB device which has maximum of 7W ERP output power.    3. For co‐transmission scenario which is not covered above, please consult the RF technician or device supplier.        AVERTISSEMENT DE SECURITE CONCERNANT LES EXPOSITIONS AUX FREQUENCES RADIO  Pour etre conforme aux limites d’exposition aux frequences radio FCC/IC etablies pour un environnement non controle (utilisation par le grand  public), l’equipement doit etre installe et utilise en laissant une distance de separation de securite (entre la ou les personnes presentes dans le  perimetre et l’antenne d’emission) selon les cas suivants :  1. 20cm au minimum quand le produit est utilise seul sans co‐transmettre a l’aide d’un appareil 3G USB enfichable.  2. 37cm au minimum quand le produit est utilise avec un appareil 3G USB enfichable ayant une puissance de sortie maximale de 7W ERP.  3.Dans des cas de co‐transmission non mentionnes ci‐dessus, merci de bien vouloir consulter un technicien radio qualifie ou directement le  fabricant de l’appareil. ...

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