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Summary of Contents for ATL Berkshire 10K ipPBX
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Berkshire 10K Quick Start Guide Please follow the steps that are listed here to get started with your Berkshire 10K ipPBX telephone system. Step 1 Power-up and log into your PC. Unplug any existing ethernet cable from your PC. Step 2 Access the IP network settings control panel for your PC.
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Berkshire 10K Quick Start Guide Step 3 Make a record of the current PC network configuration so that they can be returned to later. Configure your PC to have the following network settings: • IP address = 10.0.0.2 • Subnet mask = 255.255.255.252 and click ok to save the network settings.
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Berkshire 10K Quick Start Guide Step 4 Connect the supplied ethernet crossover adaptor to the PC ethernet port. Step 5 Connect the supplied ethernet cable between Berkshire 10K ipPBX and the crossover adaptor in the PC. 3 of 42...
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Berkshire 10K Quick Start Guide Step 6 Connect power to Berkshire 10K ipPBX and wait for 5 minutes for it to finish booting. Step 7 Launch a browser on the PC (such as Firefox or Microsoft IE7 - IE6 is not supported).and in the address bar enter 10.0.0.1 to access the management pages...
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Berkshire 10K Quick Start Guide Step 8 Click on "Network Menus…" and enter the network manager's username and password (the defaults are network/netpassword). This will display the network menu items. 5 of 42...
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Berkshire 10K Quick Start Guide Step 9 Select “Configure Network” from the network menu items to display the settings. Step 10 Select the appropriate DHCP setting. If there is DHCP available on the network then select "Available but not used". This will ensure that the IP address of the ipPBX is fixed while still permitting the auto provisioning of telephones with dynamic IP addresses.
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Berkshire 10K Quick Start Guide Step 11 Enter suitable network settings for your network and make a record of the new IP address so that you may access it later. Please note that the address information in the screenshot below is for example only. You will need to contact the person responsible for your network for your settings.
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Unplug the ethernet cable from the crossover adaptor and remove the crossover adaptor from the PC. The crossover adaptor is not required by the Berkshire 10K ipPBX during normal operation but it should be retained in case you wish to setup the unit from defaults again.
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Keeping one end of the supplied ethernet cable connected to the Berkshire 10K ipPBX, connect the other end to the network. The Berkshire 10K ipPBX is now connected and operating on your network. The unit can be accessed from a web browser on a PC using the newly configured IP address.
Step A1 In the address bar of the web browser on the PC, type-in the IP address of the Berkshire 10K ipPBX to access its management pages. Step A2 Click on "Change Passwords" and change all the passwords that are still set to the default values.
Step B3 Connect a conventional analogue telephone such as a Berkshire 200 to the telephone socket on the Berkshire 10K ipPBX that is closest to the power input. This socket provides a life-line connection in case of a power cut.
Step B4 Using the supplied telephone cables connect the required number analogue lines to the Berkshire 10K ipPBX. Ensure that the telephone socket on the Berkshire 10K ipPBX that is closest to the life-line connection is always used irrespective of how many analogue lines are being connected.
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Berkshire 10K Quick Start Guide Step C2 Click on "Extension Menus…" and enter the extension manager's username and password (the defaults are extension/extpassword) This will display the extension menu items. Step C3 Click on "Add Extensions" in the extensions menu to add telephone users 13 of 42...
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The extension numbers permit the uses to dial each other. Any number format can be used for the extension numbers and they can be of any length. The passwords are used for security between the Berkshire 10K ipPBX and the connected telephones and also act as the initial voicemail password for the user Click the “Submit”...
Berkshire 10K Quick Start Guide Step C5 Once all the telephone users have been added, click “cancel” when prompted to add another extension or click on "View Extensions". This will display the list of current extensions so that you may confirm that the entries are correct Setup Telephones Please follow the steps that are listed here for each Berkshire 5000 telephone that you wish to add to the telephone system.
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Berkshire 10K Quick Start Guide Step D2 Connect the supplied Ethernet cable between the network and the Berkshire 5000 telephone (or the POE module if fitted). Step D3 Connect the power lead (from the mains adaptor or POE module) to the Berkshire 5000 telephone and wait for it to finish booting 16 of 42...
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Berkshire 10K Quick Start Guide Step D4 The phone will enter "Easy Setup" Mode. If the phone has been used before then it may not enter this mode automatically. Instead press the "MENU" button, select "Settings", enter the telephone password (the default is 1111) and select "Easy Setup".
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When prompted to enter the address of the configuration server, ensure that this is set to the primary IP address of the Berkshire 10K ipPBX. (Do not use the VLAN IP address of the Berkshire 10K ipPBX even if VLAN is enabled.) Step D8 After completing the "Easy Setup"...
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Berkshire 10K Quick Start Guide Step D9 Lift the handset and you will automatically be connected to a setup service where the rest of the setup can be performed by following the spoken instructions. (Alternatively you may enter any number and then lift the handset and you will be redirected to the setup service.) Step D10 After completing the spoken instructions of the setup service, the phone will reboot.
Quick Start Guide Step D12 Check that all the telephone extensions are connected to the Berkshire 10K ipPBX by browsing to the "View Extensions" web page at the IP address of the ipPBX. All the indicators in the "Connected" column will be green if the deployment is complete.
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• an incoming external call • an outgoing external call This completes the Quick Start Guide. However the Berkshire 10K ipPBX has a very extensive list of capabilities over and above simply making and receiving calls. Please see the Web Administration Reference section for more information on how to make use of these capabilities.
Berkshire 10K Quick Start Guide Web Administration Reference Main Menu The main menu is located across the top of the main web administration page. This menu consists of buttons that access key functions: • Operator Panel – a panel on which calls can be monitored and directed. The operator panel is typically used by the receptionist.
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Berkshire 10K Quick Start Guide 1. Administration The Administration button opens an administration page that includes a navigation pane on the left hand side that provides access to the specific administration panes on the right hand side. The navigation items are classified under subject headings: •...
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Berkshire 10K Quick Start Guide 1.1.1. View Extensions This webpage is used to view the existing telephone extensions and their status on your ipPBX. Those extensions that are connected to the ipPBX are shown by a green icon and those that are not successfully connected are shown by a red icon. 1.1.2.
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Berkshire 10K Quick Start Guide 1.1.3. Delete Extensions This webpage displays a list of the existing telephone extensions and enables these extensions to be deleted. It also enables phones to be removed from their associated extensions. The procedure to delete an extension is as follows: •...
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Berkshire 10K Quick Start Guide 1.1.4. Phonebook (Only available in full license version) This webpage is used to transfer telephone user and extension information that is available on the ipPBX to the local phonebooks on the Berkshire 5000 telephones. Once transferred, the phonebook can be accessed on the Berkshire 5000 telephones by selecting “MENU”...
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Berkshire 10K Quick Start Guide 1.1.5. Conference Info. (Only available in full license version) This webpage provides information on the currently available conference rooms and their Admin and User PINs. The PINs are used to initiate or join conference calls. 1.2.
1.2.1. Configure Network This webpage displays the current network settings. Take care when changing these as it may lead to the Berkshire 10K ipPBX becoming unreachable and for the attached telephones to lose connection. The Berkshire 10K ipPBX supports VLANs. These can separate the telephony traffic from other data on the ethernet network and give the telephony traffic priority through ethernet switches.
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Berkshire 10K Quick Start Guide 1.2.2. Configure Receptionist This webpage determines how incoming calls that are received over the trunk connections are handled. There are 3 options available to handle incoming calls: • “Allow Direct Extension Access” – enables the caller to enter the extension number required.
"Outbound Proxy” and “Outbound Proxy Port” fields may be left blank. The Berkshire 10K ipPBX makes use of the same type of VOIP connection as a SIP telephone. You may wish to confirm the VOIP connection with a Berkshire 5000 telephone before using it with the Berkshire 10K ipPBX.
• You will be prompted to confirm that you wish to overwrite the currently loaded version • Click “OK” to continue • The ipPBX will download the necessary files over the internet from the ATL upgrade server • Confirmation that the latest version has been loaded successfully is displayed The ipPBX now contains the latest telephone software.
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1.2.5. IpPBX Upgrade This webpage is used to identify and download new versions of software to upgrade the Berkshire 10K ipPBX. Clicking on a version number in the list displays the release notes for the version. To upgrade to a new software version: •...
Berkshire 10K Quick Start Guide 1.2.6. Backup & Restore This webpage can be used to make and restore backups of the ipPBX. The date, time and compatibility version of the ipPBX backup is displayed. There are four buttons to control the backup process: •...
Berkshire 10K Quick Start Guide 1.2.7. Time & Date This webpage can be used to set the time zone of the system clock on the Berkshire 10K ipPBX. It can also be used to set the actual time. Once the time is set, the ipPBX uses the Network Time Protocol (NTP) to keep the clock accurate.
Berkshire 10K Quick Start Guide 1.4.1. Change Passwords This webpage is used to change the administration passwords. The current password must be known in order to change the password. When changing a password be sure to remember what the password is being changed to as there is no method to recover it.
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• Full type – supports all Berkshire 10K ipPBX functions Your Berkshire 10K ipPBX will be supplied with one of these licences. It is possible to convert from one type to another by entering a licence number that is specific to the unit.
Berkshire 10K Quick Start Guide 2. Operator Panel (Only available in full license version) The operator panel button on the main menu opens the operator panel in a new web browser window. The operator panel contains information about which telephone extensions are connected to the ipPBX and their line status (i.e.
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Berkshire 10K Quick Start Guide 3. Voicemail (Only available in full license version) The voicemail system can be accessed by dialling “*97” and entering the voicemail PIN number. This will allow the user to listen to their messages. Pressing “0” on the phone keypad will take the user to the voicemail setup facility.
Berkshire 10K Quick Start Guide 3.1. Call Monitoring (Only available in full license version) The voicemail webpage can also be used to access the call monitor functions. Here you can view the call history of all the calls to and from the extension. For those calls for which call monitoring has been activated it is possible to play a recording of the monitored call.
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Berkshire 10K Quick Start Guide 4. Conferences (Only available in full license version) The conference system can be accessed by dialling “10000” and pressing the number of the conference “room” that you wish to join on the phone keypad. You will be prompted for a conference PIN number.
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Berkshire 10K Quick Start Guide 5. Help (represented on the main menu by the ? button) From this webpage you can access the quick setup facility for the Berkshire 10K, the quick setup guide for the Berkshire 5000 IP telephone and the Berkshire 10K quick dial reference card.
The reference card on the administration screen reflects the actual feature code settings. 5.2. Useful Contacts If your Berkshire 10K ipPBX is being maintained by your supplier then please contact them for assistance. ATL technical support can be contacted at: • tel:+442920500799 •...
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Do you have a question about the Berkshire 10K ipPBX and is the answer not in the manual?
Questions and answers