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User Instruction
Copyright
Copyright © 2014 PRIMEVIEW TECHNOLOGY LIMITED.
Copyright © 2012 PRIMEVIEW TECHNOLOGY LIMITED. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of PRIMEVIEW TECHNOLOGY LIMITED. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, PRIMEVIEW TECHNOLOGY LIMITED. gives its
consent to downloading and printing copies of the content provided in this file only for private
use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. PRIMEVIEW TECHNOLOGY LIMITED. will not be liable for any
damages arising from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT
TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF
PRODUCTS.
PRIMEVIEW TECHNOLOGY LIMITED. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. PRIMEVIEW TECHNOLOGY LIMITED. shall not be liable for
errors contained herein nor for incidental or consequential damages in connection with the
furnishing, performance, or use of this guide.
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Table of Contents
Summary of Contents for Primeview VGS2000
- Page 1 Copyright Copyright © 2014 PRIMEVIEW TECHNOLOGY LIMITED. Copyright © 2012 PRIMEVIEW TECHNOLOGY LIMITED. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of PRIMEVIEW TECHNOLOGY LIMITED.
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Page 2: Declaration Of Conformity
User Instruction Declaration of Conformity Hereby, PRIMEVIEW TECHNOLOGY LIMITED. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. -
Page 3: About This Guide
IP video phone. As well, be sure to read the Packing List section in this guide before you set up and use the phone. If this is your first time using the VGS2000 IP video phone, we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide. Documents can be downloaded from http://www.primeviewtech.com... -
Page 4: Changes From Previous Versions
User Guide for VGS2000 IP Video Phone V01.00 Changes from Previous Versions Changes from Version - 2 -... -
Page 5: Table Of Contents
User Guide for VGS2000 IP Video Phone V01.00 Table of Contents About This Guide ..............- 1 - In This Guide ........................... - 1 - Changes from Previous Versions ..................- 2 - Changes from Version ...................... - 2 - Table of Contents .............. - Page 6 User Guide for VGS2000 IP Video Phone V01.00 Contact Management ...................... - 23 - Local Directory ......................... - 24 - History Management ......................- 28 - Account Management ..................... - 30 - Web Configuration List ....................... - 31 - - 4 -...
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Page 7: Overview
User Guide for VGS2000 IP Video Phone V01.00 Overview This chapter provides the overview of the VGS2000 IP video phone. The topics include: Hardware Component Instructions Icon Instructions LED Instructions User Interfaces Documentation If you require additional information or assistance with your new phone, contact your system administrator. - Page 8 User Guide for VGS2000 IP Video Phone V01.00 Shows information about calls, messages, soft keys, time & date and other relevant data: • Call information—caller ID, call duration ② LCD Screen • Icons (for example, • Missed call or forwarded call information •...
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Page 9: Icon Instructions
User Guide for VGS2000 IP Video Phone V01.00 Icon Instructions Icons appear on the phone LCD screen are described in the following table: Icon Description Network is unavailable Network is available PSTN is available. PSTN is unavailable Registered successfully Registered unsuccessfully... -
Page 10: User Interfaces
User Guide for VGS2000 IP Video Phone V01.00 User Interfaces There are two ways to customize specific configurations on your VGS2000 IP video phone: Using the user interface on the IP video phone. Using the Web user interface in an internet browser window from your PC. - Page 11 User Guide for VGS2000 IP Video Phone V01.00 Options Web User Interface Phone User Interface --Secondly DNS √ √ --Phone --Hardware √ √ --Firmware √ √ --MAC √ √ --Accounts √ √ Basic Call Features --Call Forward √ --Call Park √...
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Page 12: Documentation
√ Note The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentation The following table shows documentations available for the VGS2000 IP video phone. Name Contents Where found Format/ Language Basic call features... -
Page 13: Getting Started
Idle Screen If you require additional information or assistance with your new phone, contact your system administrator. Packing List The following components are included in your VGS2000 IP video phone package: VGS2000 IP Video Phone - 11 -... -
Page 14: Phone Installation
User Guide for VGS2000 IP Video Phone V01.00 Power Adapter Handset & Handset Cord Quick Reference Guide Check the list before installation. If you find anything missing, contact your system administrator. Phone Installation If your phone is already installed, proceed to... - Page 15 User Guide for VGS2000 IP Video Phone V01.00 Note A headset is not provided in the packing list. Contact your system administrator for more information. 2) Connect the Network and Power: You have two options for power and network connections. Your system administrator will advise you which one to use.
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Page 16: Power Over Ethernet
User Guide for VGS2000 IP Video Phone V01.00 Power over Ethernet Using a regular Ethernet cable, the VGS2000 IP video phone can be powered from a POE (IEEE 802.3af) compliant switch or hub. To connect the POE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. -
Page 17: Phone Initialization
User Guide for VGS2000 IP Video Phone V01.00 Phone Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The... -
Page 18: Basic Network Settings
User Guide for VGS2000 IP Video Phone V01.00 To view the phone status via phone user interface: Press , or tap ->configuration (password: 123456) ->status The phone LCD screen displays the general information. To view the phone status via web user interface: Open the web browser of your computer. -
Page 19: Registration
User Guide for VGS2000 IP Video Phone V01.00 Press the Edit soft Key Select the Connection Type and then select Static IP. Enter the parameters IP, subnet mask, gateway, primary DNS, second DNS in the corresponding fields. Press the Save soft key to accept the change or the Cancel soft key to cancel. - Page 20 User Guide for VGS2000 IP Video Phone V01.00 The idle screen shows the following information: Item Description Notify column (Time and Date etc.) Missed Calls Notification Current Accounts Android apps list entrance History Key Directory Key DSS Key DND Key...
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Page 21: Customizing Your Phone
User Guide for VGS2000 IP Video Phone Customizing Your Phone You can customize your VGS2000 IP video phone by configuring the setting for time and date, backlight, and ring tones, for example. You can add contacts to the phone’s local directory manually. You can also handle incoming calls from different contacts in different ways. -
Page 22: Language
Click the desired Language Time and Date The time and date appears on the LCD screen of the VGS2000 IP video phone. If the phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, contact your system administrator for more information. You can configure the phone to obtain the time and date from the NTP server automatically, or configure the time and date manually. - Page 23 User Guide for VGS2000 IP Video Phone Tap the Select Time Zone and then select the time zone that applies to your area. The default time zone is "+8 China (Beijing)" Enter the domain names or IP addresses in the NTP Server Setting fields, respectively...
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Page 24: Wallpaper
User Guide for VGS2000 IP Video Phone Wallpaper You can customize the wallpaper of the VGS2000 IP video phone. You can change the wallpaper image via phone user interface. You can also upload custom wallpaper images via USB disc. Contact your system administrator for the detailed requirement of the file format. -
Page 25: Ring Tones
User Guide for VGS2000 IP Video Phone To adjust the ringer volume via phone user interface: Press to adjust the ringer volume when the phone is idle Press to adjust the RINGBACK volume when the phone is ringing back Press... -
Page 26: Local Directory
User Guide for VGS2000 IP Video Phone Local Directory The built-in phone directory stores the names and phone numbers of your contacts. You can store up to 2000 contacts in the phone's local directory. There are only one default groups in the local directory: All contacts. You can add new groups and add new contacts to different groups in the local directory. - Page 27 User Guide for VGS2000 IP Video Phone Tap the to accept the change or the Back key to cancel. to return to the idle screen. - 25 -...
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Page 28: Editing Contacts
User Guide for VGS2000 IP Video Phone Editing Contacts To edit a contact in the local directory: Press the Directory soft key. Tap the desired contact for two seconds. and then edit. Press the Save soft key to accept the change or the Back soft key to cancel. -
Page 29: Searching For Contacts
User Guide for VGS2000 IP Video Phone The phone displays as the following figure: Tap the desired number you want to dial. The phone dials out the number automatically. Searching for Contacts To search for a contact in the local directory: Press the Directory soft key. -
Page 30: History Management
Click Export. History Management The VGS2000 IP video phone maintains history lists of All Calls, Dialed Calls, Missed Calls, Received Calls and Call Records. The local call log supports maintaining up to 400 entries. You can view the history list, place a call, add a contact or delete an entry from the history list. - Page 31 User Guide for VGS2000 IP Video Phone Press the History soft key. The LCD screen displays the All Calls list. Tap Dialed Calls, Missed Calls, Received Calls and Forwarded Calls to view the corresponding lists. Tap the desired entry for one second.
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Page 32: Account Management
User Guide for VGS2000 IP Video Phone Account Management You can register one or multiple accounts on the VGS2000 IP video phone. You can also configure each line key associated with an account or configure multiple line keys associated with an account. -
Page 33: Web Configuration List
User Guide for VGS2000 IP Video Phone Multiple accounts: You can also set a default account for dialing out calls when there are multiple accounts on your phone. This feature can be configured via phone user interface. Web Configuration List In addition to the phone user interface, you can also customize your phone via web user interface. - Page 34 User Guide for VGS2000 IP Video Phone SIP Account Account Select account1 to account 6 Status Enable or Disable SIP Server Sip server IP address SIP Port Sip server IP port Register Number Sip register number User Name Sip register username...
- Page 35 User Guide for VGS2000 IP Video Phone Feature -> Basic： DTMF Type DTMF type Call Waiting Enable or Disable the Call Waiting’ function Pound Sending Pound Key Sending Enabled Enabled Feature -> Forward： Always Forward Enable or Disable Target Forward target number...
- Page 36 User Guide for VGS2000 IP Video Phone Number Account(1-6 ： SIP;7:PSTN） Customization： Customer Selection Select a customer from the list Network Network Mode Network mode Network -> Basic Network Settings： IP Address IP Address NetMask NetMask Gateway Gateway Dynamic DNS...
- Page 37 User Guide for VGS2000 IP Video Phone Automatic Update Automatic update enable or disable Protocol The protocol for server connection. only support the ‘ftp’ and ‘http’ Server The server for update User The user for ftp server Password The password for ftp server...
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