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M E R C U R Y
H E L I O S
3
Assembly Manual & User Guide

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Table of Contents
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Summary of Contents for OWC MERCURY HELIOS 3

  • Page 1 M E R C U R Y H E L I O S Assembly Manual & User Guide...
  • Page 2: Table Of Contents

    1.3 About This Manual ..............1 1.4 Front View ................3 1.5 Rear View ................3 1.6 Usage Notes ................4 Device Setup 2.1 Assembly ................5 Support Resources 3.1 Troubleshooting ..............8 3.2 Contacting Technical Support ..........8 OWC Mercury Helios 3 OWC Mercury Helios 3 Table of Contents...
  • Page 3: Introduction

    The images and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version. The latest product details and warranty information can be found on the product web page. OWC’s Limited Warranty is not transferable and subject to limitations. OWC Mercury Helios 3...
  • Page 4: Safety Precautions

    Never expose your device to rain, or use it near water or in damp or wet conditions. Never place objects containing liquids on the drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury. OWC Mercury Helios 3 Introduction...
  • Page 5: Front View

    1.4 Front View 1. Power LED — emits a solid white light when the Mercury Helios 3 is powered on. 1.5 Rear View 1. DC IN — connect the included power supply here. 2. Mini DisplayPort — connect a compatible display to this port (including displays with a Mini DisplayPort adapter).
  • Page 6: Usage Notes

    1.4 Usage Notes • The OWC Mercury Helios 3 is designed to support PCIe cards with the following maximum dimensions: • Half Length (HL) • Full Height (FH) • Double Width (DW) • The Helios 3 is not compatible with OWC Mercury Accelsior Pro Q SSDs.
  • Page 7: Device Setup

    DEVICE SETUP 2.1 Assembly Please follow the steps below to install a PCIe card in the OWC Mercury Helios 3. The Helios 3 and your PCIe card are static-sensitive devices. They are susceptible to invisible damage if not protected during installation.
  • Page 8 6. Once the PCIe card is fully seated, the PCIe bracket will sit flush with the opening on the back of the inner-chassis. Take the screw you removed in Step 4 and secure the PCIe card bracket to the Helios 3. OWC Mercury Helios 3 Device Setup...
  • Page 9 Press each screw in toward the enclosure, then twist clockwise while still applying pressure. Keep twisting until you feel increased resistance. This completes the assembly process. OWC Mercury Helios 3 Device Setup...
  • Page 10: Support Resources

    Many problems can be traced back to an improperly seated PCIe card or card compatibility issues (such as those which are not supported by the operating systems required by the OWC Mercury Helios 3, or cards which have drivers that are not Thunderbolt 3 aware).
  • Page 11 OWC, its parent, partners, affiliates, officers, employees, and agents assume no liability resulting from errors or omissions in this document, or from the use of the information contained herein. OWC reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.

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