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Summary of Contents for Spring 595U
- Page 3 Sprint Mobile Broadband USB Modem by Sierra Wireless ® AirCard 595U www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel. © 2007 Sierra Wireless. All rights reserved. AirCard is a registered trademark of Sierra Wireless.
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Page 4: Table Of Contents
Table of Contents Welcome to Sprint ........... . i Your Sprint Mobile Broadband USB Modem . -
Page 5: Welcome To Sprint
Welcome to Sprint Sprint is committed to bringing you the best wireless technology available. We built our network right from the start to give you what we believe you really want from a wireless service provider—clear connections, private communications, and time-saving features. This guide will familiarize you with our technology and your new Sprint Mobile Broadband USB modem through simple, easy-to-follow instructions. -
Page 6: Your Sprint Mobile Broadband Usb Modem
Your Sprint Mobile Broadband USB Modem Thank you for purchasing a Sprint Mobile Broadband USB modem. This device offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips. -
Page 7: How To Use This Guide
How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry-free. -
Page 8: Getting More Information About The Device And Services
Getting More Information About the Device and Services This guide introduces your device’s basic features and services. To learn how to use all the features of your device and services, consult the online help or user guide. (See page 23 of this document.) They provide information on: Understanding the Sprint Connection Manager indicators, messages, and menu options. -
Page 9: Installing The Software
Installing the Software... -
Page 10: System Requirements
Installing the Software System Requirements The Sprint Mobile Broadband USB modem is supported on: Microsoft® Windows® Vista Windows XP. Windows 2000 with Service Pack 1 or later (Service Pack 4 is recommended), with high encryption support. (See “High Encryption Requirements” in the user’s guide.) Mac OS X version 10.4 or newer. -
Page 11: Installation Overview
Installation Overview The process for installing and using your Sprint Mobile Broadband USB modem may vary slightly, depending on the operating system you are running. The installation process on a Windows PC has three stages: “Installing the Software” — Install the Sprint Connection Manager software (see page 4). -
Page 12: Installing The Software
Installing the Software Installing the Software Caution: Do not insert the Sprint Mobile Broadband USB modem until you have installed the Sprint Connection Manager software. Note: Windows Vista and Windows 2000 users: You must log in with administrative privileges to install the software and drivers. Windows XP users: You may need to log in with administrative privileges, depending on your Windows configuration. - Page 13 In the installation window, click Next. Read the License Agreement and select “I accept the terms in the license agreement” to agree to the terms. Click Next. (A series of dialog boxes guides you through the installation.) Use the Next and Back buttons to navigate through the wizard. In the Installation Complete! window, click Finish.
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Page 14: Installing The Drivers
Installing the Software Installing the Drivers To install the drivers: Run Sprint Connection Manager. (Double-click the program’s icon [ ] on your desktop.) Wait for Sprint Connection Manager to start up and display “No device...”. Slide the front panel off the Sprint Mobile Broadband USB modem. Hold the battery so that the side with two white arrows faces up and the gold contact points on the end of the battery line up with the gold contact points on the Sprint Mobile Broadband USB modem. - Page 15 The USB connector is adjustable to three positions (approximately 90, 135, and 160 degrees). Do not force the hinge past the last position—this may break the connector. Insert the Sprint Mobile Broadband USB modem into your computer’s USB slot. Alternatively, you can attach the docking station to your computer’s USB slot, and insert the device into the docking station.
- Page 16 Installing the Software If your device is preactivated, after you’ve charged the battery, you are ready to connect to the network (click GO). If your device has not yet been activated, the Activation Wizard will automatically start. After you’ve charged the battery, go through the Activation Wizard steps (the Activation Wizard guides you through the activation process).
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Page 17: Activating Your Device
Activating Your Device... -
Page 18: Device Activation And Provisioning
Device Activating Your Device Activation and Provisioning Before you can use your device on the network, you must activate your device and account. This chapter walks you through the process, and provides spaces for you to enter important information, such as your Sprint user name, for later reference. Note: If your device is preactivated, or if you activated it at the time of purchase, skip these steps and go directly to “Basics of Your Sprint Mobile Broadband... -
Page 19: Activation Wizard
Activation Wizard The Activation Wizard makes activation an easy task. After you’ve installed the software and drivers (described earlier), if your Sprint Mobile Broadband USB modem has not been activated, the Activation Wizard will automatically start and guide you through the activation process. Note: If you close the activation wizard before finishing the device activation, you can start the Activation Wizard later from Sprint Connection Manager... - Page 20 Device Activating Your To activate your device and account: In the space provided below, write down your device’s ESN (Electronic Serial Number) or MEID (Mobile Equipment IDentifier). (The ESN or MEID is printed on the label under the device’s battery.) ESN/MEID: __________________________________________ Call Sprint at the number displayed in the Activation Wizard.
- Page 21 On your computer, enter the phone number (no spaces or hyphens) and, if not the same value as the phone number, the MSID value given by the account representative, and then click Next. A confirmation window will be displayed. Confirm with the service representative that the information is correct. If it is, click Yes.
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Page 22: Sprint Service Areas
Device Activating Your Sprint Service Areas Interested in where you can use your new device? Check out the most up-to-date coverage maps at www.sprint.com Your Sprint Account Password My account password is: ________________________________ You’ll use this password when managing your account on and with www.sprint.com Sprint Customer Service. -
Page 23: Manage Your Account Online
Your Sprint User Name My Sprint User Name is: ________________________________ Your Sprint user name is automatically assigned to you when you sign up for service. Your user name, which resembles an email address (for example, name@sprint.com ), is used with Sprint Mail. Manage your account online With Sprint Customer Service, you can visit to manage your Sprint... -
Page 25: Basics Of Your Sprint Mobile Broadband Usb Modem
Basics of Your Sprint Mobile Broadband USB Modem... -
Page 26: Connecting To The Network
Device Basics of Your This section briefly describes how to use the Sprint Connection Manager software and your Sprint Mobile Broadband USB modem. For complete information (including a description of all the indicators and the menu options), see the online help (page 23) and the user’s guide (page 23). Connecting to the Network To use your Internet applications, your Sprint Mobile Broadband USB modem must first establish a network connection. - Page 27 In Sprint Connection Manager, click Go. Once connected, Sprint Connection Manager displays “Connected”; you can use your Web browser, perform data transfers, and so on. Note: For information on charges associated with using your network connection, refer to your Sprint service plan. Tip: To minimize unnecessary data transmissions between your PC and your corporate network:...
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Page 28: Connection Status
Device Basics of Your Connection Status The text displayed in Sprint Connection Manager provides information about the status of your connection. The device is typically in one of these modes: No device Disconnected Connecting Connected Device locked Device powered off Searching No device Sprint Connection Manager did not detect a Sprint Mobile Broadband USB... - Page 29 Connected The connection is established. In addition to the signal strength icon ( ), the transmit/receive icon ( for 1xEV-DO rev. A; for 1xEV-DO rev. 0; for 1X) is also displayed. If you expand Sprint Connection Manager ( ), the amount of data transferred is shown: Device locked The device is locked, so that others cannot use the device and your account.
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Page 30: Removing The Sprint Mobile Broadband Usb Modem From Your Pc
Device Basics of Your Device powered off The device has been powered off (through Menu > Power Off Modem). To use the device, select Menu > Power On Modem. Searching The device is requesting GPS satellite information from the network (to use Location-Based Services). -
Page 31: Online Help
Online Help Sprint Connection Manager includes extensive online help to provide operating hints and step-by-step instructions for getting the most from your Sprint Mobile Broadband USB modem. With Sprint Connection Manager running, you can access online help in several ways: Press <F1>... -
Page 32: Troubleshooting
Device Basics of Your Troubleshooting For a more complete listing of errors and possible solutions, please see the user’s guide or online Help. You may also visit or contact Sprint Customer www.sprint.com Service at 1-888-211-4727. Problem/ Solution error “Searching If you are inside a building or near a structure that may be blocking the signal, change the position or location of your for service”... - Page 33 Problem/ Solution error GO button is Ensure that the Sprint Mobile Broadband USB modem is properly inserted, not locked, and not powered off. See “Device not available locked” on page 21 and “Device powered off” on page 22. Cannot If, when trying to establish a network connection, the connection is dropped as soon as it is established: connect Charge the battery for at least 30 minutes if the PWR LED is...
- Page 34 Device Basics of Your Problem/ Solution error The PWR LED This situation may occur under extreme usage conditions when you’re transmitting data in a coverage area with a weak signal. goes off, then Wait until the PWR LED turns green. on, and stays Resume your connection.
- Page 36 2130748 rev 1.2 03/07...
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