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a green check mark) -- this should be automatic upon installation. If not, right click on the microphone icon that is
associated with the ASTRO USB Chat Cable and select „Set as Default Device‟ in the pop-up menu. You can also set
your microphone recording level through this menu. Be sure to click „Apply‟ to change the settings before you exit.
The ASTRO MixAmp 5.8 will also work with many other operating systems including Mac OSX and Unix/Linux variants.
Visit us at: www.astrogaming.com/support and navigate to the FAQ for more information.
TROUBLESHOOTING GUIDE
Game audio and voice communication is heard from the PC, but the BALANCE control doesn't seem to have any effect.
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Remember that in order to mix between two different signals, you‟ll need to have TWO separate audio connections
connected to the MixAmp. If only the USB cable is connected, attach an audio cable from your PC‟s soundcard or
motherboard audio output into the Toslink digital connector. Follow the setup instructions contained in this guide
(Connecting the MixAmp 5.8 to a PC at Home).
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If two cables are already connected, make sure that the Voice Recording/Playback audio device is set to the ASTRO USB
Chat Cable, and the Audio default device is set to your soundcard or motherboard audio hardware. Check the
aforementioned setup section for specific information about your operating system.
If the mic output seems to be spotty, full of static, or accompanied by a background hum or other interference on
Xbox Live when you talk, check...
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There are a few possibilities as to why this may be occurring. The most likely culprit is the 2.5mm cable connected to your
controller. Please make sure the connectors are wiped clean of any dust or residue - many of these connectors had residue
left on them from the molding process and this will create a poor connection. Also, please be sure that your boom mic is fully
inserted into place.
If you are playing on Xbox Live and your controller misfires and twiches randomly, check...
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This glitch isn‟t due to the MixAmp 5.8 itself, but an anomaly related to the wired controller for the Xbox 360 (this can occur
using the standard Xbox Communicator as well). An overvoltage occurs when the mic is blown into or gets a *very* loud
signal from another player on Xbox Live (such as the sounds that occur during a rhinoceros attack), that may cause the
player aim to adjust slightly without input. Sometimes guns fire and grenades are thrown on their own - usually at
inopportune moments, causing teammates to shun and ridicule you.
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There are a couple of workarounds to this. The first is to switch to a wireless controller, or a wireless controller with a Play
and Charge cable attached if you wish. The voice comm is now wireless (even with the Play and Charge kit) alleviating the
problem.
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If you‟d like to continue to use a wired controller, you‟ll have to lower your incoming voice level -- this prevents overvoltage
from reaching the controller through the Xbox 360 software layer. To do this, hit the Guide Button > Personal Settings
> Voice, and lower the incoming voice "Volume" from 10 (default) down to at least 4. At level 4, you‟ll still get a few
anomalies with the loudest incoming sounds, but it‟s really very rare (see rhinoceros attack, above). At level 3, the
problems go away 100%.
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Recheck this setting every once in a while - there seems to be some kind of bug where it‟ll get reset to the default 10 every
so often.
Fortunately for users of the MixAmp 5.8, you can simply dial back more voice by using the Balance control knob on the MixAmp,
and you‟ll probably need to raise the overall Volume to get back to where you were at before.
If the MixAmp 5.8 turns on briefly when switched on, but then turns off again, check...
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Is a headset connected to the MixAmp? (The MixAmp 5.8 is designed to shut down automatically if there is no headset
present, to prevent accidental discharging).
If game sound is very low, check...
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Is the BALANCE control knob dialed all the way to the VOICE side? If so, turn it back to the 12 o‟clock position and adjust
from there.
If voice communication cannot be heard from Xbox Live, check...
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Is the BALANCE control knob shifted all the way to GAME? Dial it back to the 12 o‟clock position, and fine-tune it from
there.
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Is the Xbox Controller connected with the 2.5mm-to-2.5mm cable? Make sure that it is properly (and fully) inserted at both
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