Troubleshooting - Sammons Preston Tropic Heater 4-Pac User Manual

TROUBLESHOOTING

The following are solutions to minor performance problems. Only qualified personnel should
service equipment problems.
PROBLEM
Unit plugged in, water does
not get hot
Cloudiness of water
Packs too hot
Packs too cool
Unit boils
Rust/Discoloration
POSSIBLE CAUSE
1. Breaker for electric circuit off
2. Thermostat not functioning
3. Heating element burned out
1. Filler from packs is seeping
2. Too long a period between
cleaings
1. Thermostat set too high
2. Thermostat failure
1. Thermostat set too low
2. Thermostat failure
1. Thermostat failure
1. Contact with ferrous material
2. Deposits on inside of tank
3. Too much chlorine in water
16
Tropic Heater Heating Units by Sammons Preston
POSSIBLE SOLUTION
1. Turn breaker on
2. Replace thermostat
3. Replace element
1. Replace packs
2. Drain and clean
1. Adjust thermostat
2. Replace thermostat
1. Adjust thermostat
2. Replace thermostat
1. Replace thermostat
1. Remove the ferrous metal item
from the unit (staple, paper clip,
safety pin, tongs, etc.) and clean
thoroughly. Add a dechlorinating
agent if local water has high
chlorine content.
2. Thoroughly clean tank and
remove all deposits.
3. Clean tank and rinse thoroughly.
Add a dechlorinating agent if local
water has high chlorine content.