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How do I get help for my phone?
Have a look at our user guides first. If you still can't find what you're looking for, get in touch with
your network provider or the store where you bought your phone.
Where can I find the warranty terms for my phone?
Have a look at the user guide that came with your phone, or you can get in touch with your network
provider or the store you bought your phone from.
How do I get my phone repaired or replaced?
We offer replacement phones rather than repairs. In case your phone is defective, your network
provider or the store you bought your phone from will be able to help getting you a replacement device.
What should I do if my phone is lost or stolen?
Contact your network provider right away and tell them it's missing. If your phone is stolen, you
should also report it to the police immediately.
Where can I see the full range of Nokia phones?
Head
here
to see our latest mobile phones. Most mobile phone operators and retailers will also have all
or some of the Nokia range available.
Where can I buy a Nokia phone?
You can buy a Nokia phone from most mobile phone operators and retailers.
My phone won't turn on, what should I do?
Charge your device for at least 10-30 minutes and then try turning it on. If that doesn't work you
should contact your network provider or the store you bought it from.
My phone won't charge, what should I do?
First, make sure the socket you're using is providing power by plugging another device in. Next check
the power cable for any damage. Do the same with your phone's charging port and remove any debris
that might be stuck in it. Once you've checked everything's OK, turn your phone off and plug it in – if
the battery is completely drained it may take 2-3 minutes to start charging. If that doesn't work, get in
touch with your network provider or the store you bought it from.
nokiauserguides.com
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