Netatmo NSC01 User Manual
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Netatmo NSC01 User Manual

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WELCOME user manual
Netatmo camera NSC01
Version 1 / January 2015

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Summary of Contents for Netatmo NSC01

  • Page 1 WELCOME user manual Netatmo camera NSC01 Version 1 / January 2015...

  • Page 2: Table Of Contents

    Contents What is the Netatmo WELCOME? ......................3 How does it all work? ..........................3 Configuration setup ..........................4 Configuring with a smartphone or a tablet ..................4 Configuring with a computer (Mac/Windows/Linux) ................. 5 Power supply ............................5 Power issues ............................6 No data? ..............................

  • Page 3: What Is The Netatmo Welcome

    Watch livestreaming. Play back video events stored in the camera. It is a stand-alone product and do not need another Netatmo product to run properly. How does it all work? When the Netatmo WELCOME camera is on, it films permanently its environment. The camera records footage only when it detects a particular event.

  • Page 4: Configuration Setup

    Configuration setup Configuring with a smartphone or a tablet 1) Open your smartphone’s web-browser and go to: “welcome.netatmo.com”. You will be able to download the WELCOME companion app (iOS and Android compatible). You need internet access for this operation. 2) Power the camera with the provided micro-USB power supply wall adapter. A green light shines during all the booting process.

  • Page 5: Configuring With A Computer (Mac/Windows/Linux)

    7) Setup process is now complete! Configuring with a computer (Mac/Windows/Linux) 1) Open your computer’s web-browser and go to: “welcome.netatmo.com”. You will be able to download the WELCOME installer. You need internet access for this operation. 2) Plug the camera to your computer with the the provided short USB cable. WELCOME’s LED shines green during all the booting process.

  • Page 6: Power Issues

    In this case, the camera is blinking in a yellow light. If you have changed your Wi-Fi password, the Netatmo WELCOME camera won’t be able to connect your Wi-Fi network and upload data to your account. To fix this issue, use camera’s settings menu: Home >...

  • Page 7: Advices For A Better Image

    Advices for a better image WELCOME has been designed for indoor use only. Put WELCOME is front of your main door. Be sure it can captures faces. Avoid monitoring windows areas: shadows, passersby or dazzling can distort WELCOME’s relevance. Place WELCOME on a flat surface (table, shelves …) Do not place WELCOME on a heating surface.

  • Page 8: App Content

    App content In the App you have a main dashboard that shows the faces of the people who are home and away. For each person you can see the time they have been seen last. Then there is a live stream view. Click and see what is happening at home right now. A button is also in the App to switch the camera on and off via the App.
  • Page 9 Last, you can access settings for each person. Here you define for whom to receive notifications, whom to record on video. Settings for notifications and video recording are shared amongst all users. If one user switches on notifications for Lily, all users will receive notifications for Lily. Recording settings for Lily: Always: Welcome will store a footage each time it detects Lily On Arrival: Welcome will store a footage only when Lily’s state is changing from Away to Home...
  • Page 10 Concerning “unknown face” detection, 2 scenarios can occur: First one, this face belongs to an already registered person. That means Welcome still have to learn more aspects of this face to ensure a better recognition. In that case you can improve Welcome veracity by pointing out who this person really is.

  • Page 11: Adding An Accessory

    Adding an accessory WELCOME is compatible with accessories exclusively designed by Netatmo. A radio communication protocol is used between them. Existing accessories WELCOME Tags: indoor/outdoor motion sensors which wirelessly sends its detections to WELCOME using a radio signal (see frequencies in the Technical Specs part below).

  • Page 12: Troubleshooting Color Codes

    Troubleshooting color codes Green light Steady after power plugged = Welcome is starting. Glowing = Pairing mode. Waiting for accessories (tags). Steady = Pairing mode. Connected to an accessory. Blue light Glowing = Pairing mode. Waiting for a smartphone to connect with (via Bluetooth) Steady = Smartphone connection established.

  • Page 13: Troubleshooting For Gestures

    Troubleshooting for gestures Turn WELCOME over Pairing mode for smartphone setup (using Bluetooth) Shake welcome Power supplied check Bump accessories 3 time on the top of WELCOME Pairing mode for adding accessory...

  • Page 14: Technical Specs

    Technical specs SIZE 45x45x155 mm / 1.8x1.8x6 inches MECHANICS & DESIGN Single piece of durable aluminum shell. Matte black plastic piece infrared transparent. Indoor use only. CAMERA Video sensor: 4MP Resolution: Up to 1920x1080 Frame rate: Up to 30fps Encoding: H.264 Field of view: 130°...
  • Page 15 Public hotspots not supported. IPHONE AND IPAD COMPATIBILITY iOS 8 minimum required ANDROID COMPATIBILITY Android 4.3 minimum required BROWSER SUPPORT Webapp available for the two latest version of Chrome, Safari, Firefox and Internet Explorer CAUTION! Operating temperatures: between 50 °F and 95 °F. If you don’t use WELCOME, be sure to conserve it between 32 °F and 122 °F...
  • Page 18 www.netatmo.com...
  • Page 19 110/220 V Ethernet PC-Mac...
  • Page 20 http://welcome.netatmo.com...
  • Page 24 20cm / 0,6ft 0,8m - 1,5m 2,6ft - 5ft 1m - 5m 6ft - 16ft...
  • Page 25 Legal Notice EU Declaration of Conformity We, Netatmo, declare that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
  • Page 26 Caution! Any changes or modifications to this unit not expressly appro- ved by the party responsible for compliance could void the user’s authority to operate the equipment. Legal notice “Made for iPod”, “Made for iPhone”, “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone and iPad and has been certified by the developer to meet Apple performance standards.
  • Page 27 Canadian Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme aux normes CNR exemptes de licence d’Industrie Canada.
  • Page 28 Thank you !
  • Page 29 Complies with IDA Standards Copyright Netatmo © 2015 All rights reserved. Reproduction and distribution prohibited without written authorization from Netatmo...

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