Page 2
Welcome Congratulations on your purchase of the System Console (SC) developed by IntelliView Technologies Inc. This product has been designed to simplify surveillance operations of any scale, from one camera to thousands at various various locations worldwide. The device is a unique event-only alert system that optimizes security and monitoring resources.
Page 3
SC from country to country or even within certain regions. Hence, it is highly recommended that you review local legislation in the area where the IntelliView product will be used for surveillance purposes to limit liability.
Page 4
IntelliView provides no warranty of any kind in regards to the material contained within this document. This does not influence the warranties provided for the SC equipment, software, as well as the system integrity when used within its prescribed guidelines.
Page 5
SC User Guide — V3.14 www.intelliview.ca support@intelliview.ca...
SC User Guide — V3.14 Table of Contents Introduction ............. 2 1.1 The Benefits of Using the SC ............2 1.2 IntelliView’s SC Features .............. 3 1.3 Compression Technology ............. 3 1.4 Alarm Function ................4 1.5 Voice Recognition and Control ............. 4 1.6 System Connectivity ..............
Page 7
6.6.2 Using SmrtSummary ............84 6.6.3 Vertical vs. Horizontal Video Analysis ........86 6.6.4 Building a SmrtSummary Report.......... 87 6.6.5 Saving and Loading a SmrtSummary Report....... 90 6.6.6 Building an Optimized Report ..........91 6.6.7 Viewing a SmrtSummary Report .......... 93 www.intelliview.ca support@intelliview.ca...
Page 8
SC User Guide — V3.14 7: Additional Accessories ..............97 7.1 Using the IntelliView Joystick ............97 7.2 Access Control (SmrtLOCK) ............98 7.2.1 Setting Up Access Control: ..........98 7.2.2 Accessing SmrtLOCK Settings ..........99 7.2.3 Locking / Unlocking Doors for a Camera ......99 7.2.4 Adding a Card Reader ............
Page 9
SC User Guide — V3.14 List of Figures Figure 1 - SC & IntelliView system network..........5 Figure 2 - System Reset Button and options ..........9 Figure 3 - The SC Interface ..............10 Figure 4 - Low Bandwidth Mode - with alarm showing in Channel 2 ..12 Figure 5 - Login box .................13...
Page 10
Figure 56 - Request Queue list for pending alarm images .......67 Figure 57 - Alarm Detail window ...............68 Figure 58 - The Overlay Settings in the SmrtHVR ........69 Figure 60 - Events Panel ................70 Figure 59 - Alarm Always on Top and Speak Alarms features ....70 support@intelliview.ca www.intelliview.ca...
Page 11
Figure 87 - Save SmrtSummary Folder box ..........90 Figure 86 - Loading a new summary will erase the existing one, so Smrt- Summary will ask you to save it..............90 Figure 88 - Browse SmrtSummary folder box ..........91 www.intelliview.ca support@intelliview.ca...
Page 12
Figure 93 - The video snapshot dialog box..........93 Figure 94 - The SmrtPlayer interface...........94 Figure 95 - Saved file format options ...........94 Figure 96 - IntelliView Joystick .............97 Figure 97 - Enabling the Joystick ............97 Figure 98 - Access Control Setup dialog box ........98 Figure 100 - Access Control tools from the Camera right-click menu ..99...
Page 13
SC User Guide — V3.14 xiii www.intelliview.ca support@intelliview.ca...
Section 1: Introduction SC User Guide — V3.14 1: Introduction IntelliView Technologies Inc. develops and provides industry leading software and hardware solutions that incorporate real-time behavior analysis with video camera installations to produce intelligent, event driven, security and surveillance systems. This customizable, revolutionary self- contained video surveillance system gives operators the information they need, when they need it.
SC, with the best image quality at the lowest possible communication bandwidth and disk storage requirements. IntelliView’s customers are able to retain the highest possible quality of recorded events for future investigation since the system utilizes the...
The SC also allows two-way communication between the unit and the recording devices connected to it. This audio feature facilitates seamless communication between both units. 1.6 System Connectivity The IntelliView SC is an advanced network-based, intelligent video surveillance solution that can be connected with analog and IP video support@intelliview.ca www.intelliview.ca...
Using the SC, clients can view hundreds of cameras with an easy to use interface. Figure 1 shows the devices that can be connected to the SC and SmrtHVR/NVR. Figure 1 - SC & IntelliView system network www.intelliview.ca support@intelliview.ca...
. PTZ Camera Control: provides access to PTZ controls via on-screen control buttons or an IntelliView Joystick. The camera’s settings and presets can also be configured here. Count Report: generates a count database of defined objects (E.g.
Section 2: SC Interface SC User Guide — V3.14 2.1 SC Settings Reset The initial system set up will be done by an IntelliView or IntelliView-authorized installer. The administrator has the highest level of user and device control, including system reset.
(brightness, contrast, and saturation). (Refer to Section 4.3 for PTZ camera controls) Sites and Cameras Panel is where sites and cameras are added and managed. The camera icon is color coded to indicate its status. support@intelliview.ca www.intelliview.ca...
Page 24
Video Panel: If using the standard SC, the screen displays live camera feeds 24/7. If using the SC +, the screen displays the IntelliView logo constantly, until an alarm is triggered by the analytics. In the SC +, the streaming time of the alarm video can be set in the camera settings, accessible by right clicking on the camera icon and selecting Edit.
In this mode, live feeds will not stream from the SmrtHVR into the SC. instead, the IntelliView logo will be on constant display. In this mode, there is the option to show or hide the live footage of a progressing alarm, using the Live Video On Alarm tool, which is enabled by default and can be disabled at the user`s discretion at any time.
(name and Login ID) and the right pane displays the privilege list that shows which are enabled and not. To Add a New User: In the Users Security Privileges Figure 6 - Users settings dialog box, click the Add User button. www.intelliview.ca support@intelliview.ca...
For example, a user whose “Rule Wizard” is disabled will be denied access to the Alarm Rule Setup dialog. This will support@intelliview.ca www.intelliview.ca...
To Edit or Delete a User: An administrator can modify user account details and remove users in the User Security Privileges dialog box (Fig. 10) Select the user account from the list. Click the Edit button to launch the user settings box. www.intelliview.ca support@intelliview.ca...
A live camera feed screen can be viewed in full screen by double clicking it regardless of the layout applied. Double clicking the expanded/single view camera screen again will restore the original or pervious layout. The Full Screen icon (illustrated as four outward arrows) above the video support@intelliview.ca www.intelliview.ca...
However, in certain circumstances, it is necessary to monitor several cameras constantly. The SC allows the user to view screens on automatic www.intelliview.ca support@intelliview.ca...
These video adjustment buttons Figure 13 - Switching video screen panels (Fig. 14) are located on the right of the PTZ controls on the main dialog box of the SC main interface support@intelliview.ca www.intelliview.ca...
Alarms and Events panel. The color can be selected in the camera properties window when adding or editing a camera. This is explained in more detail in Section 4. Figure 15 - Color-coded vIdeo screen info bar www.intelliview.ca support@intelliview.ca...
• Keep an eye on valuable items that can be stolen Much effort and time are required to keep track of events 24/7. IntelliView’s analytics offer a new and easy way to manage and automate tasks to free up an operator’s time and make security systems more efficient.
Page 36
The software can detect motion that crosses a line in one direction. Movement crossing the line from the opposite direction will not trigger an alarm. This can be used when it is important to monitor people coming in but not going out. www.intelliview.ca support@intelliview.ca...
SmrtLOCK analytics enables alerts to be raised for user-defined events. 3.5.2 Types of Specialized Analytic Rules IntelliView also offers a number of specialized analytics rules, which may be customize, for specific industrial applications. These include: Liquid Leak Detection: This analytic analyzes video feed from a camera to monitor for liquid leaks.
Page 38
Fire Detection: This Analytics is able to detect fire within a region of interest (ROI). Rectangle is the analytic region shape supported. The parameters requiring specification are: Target Color, Acceptance % (minimum object size relative to the size of the analytic region), and Likeness % (extent of color similarity needed). www.intelliview.ca support@intelliview.ca...
Analytic alarms, heartbeat monitors, and PTZ control are some of the functions built into the Modbus register map. For a full list of Modbus functionality, contact IntelliView or refer to the SmrtHVR Manual. 11. Speed Limit Violation: Speed thresholds are defined for a radar device where if the defined speed is exceeded, an alarm will be triggered.
This will be the start of the rectangle (one of its corners) which is locked in place. As the mouse moves, a Figure 19 - Drawing a square rectangle is drawn. Left click to or rectangle shape complete the process. www.intelliview.ca support@intelliview.ca...
Then slide again and click. Repeat the slide-click-slide action until the desired shape and coverage are established. Double click to link the starting point with the last point. Figure 20 - Drawing a polygon with support@intelliview.ca www.intelliview.ca...
Rule Shape pane, and draw as described in the above subsections. Any change or update to a rule is applied only after clicking the Update Rule button and the Apply Changes to Camera button. www.intelliview.ca support@intelliview.ca...
Rule List (Fig. 24) will display the rules that exist for that camera. Ensure that the correct camera is selected. Figure 24 - Rule List panel - for adding, editing, and deleting rules www.intelliview.ca support@intelliview.ca...
Parking Lot Exit. Note: First select a rule from the Rule Type list (item 3) before entering a name so that the new name will not change to its default generic name (E.g. Rule 1, 2, 3, etc.). support@intelliview.ca www.intelliview.ca...
The Rule Action panel contains additional settings that inform the system’s behavior, such as: Count: This feature serves as a counter for the number of times this rule is triggered. Section 5.5 explains how to create Count reports. www.intelliview.ca support@intelliview.ca...
Page 47
14. Object Size: This is used to define the dimension of the targeted object (E.g. a small dog or a person) for enhanced accuracy in detection. Refer to Section 3.5 for details. support@intelliview.ca www.intelliview.ca...
SmrtHVR/NVR. This rule requires a digital input (Fig. 27) to be selected from a drop-down list. Refer to Figure 27 - Selecting the source of Section 3.8. input from the drop-down menu. www.intelliview.ca support@intelliview.ca...
Alarm Frequency (with or w/o Voltage) - EFOY is a green energy generator that may be used with an IntelliView solution. When the EFOY Error Monitor rule is selected, it is possible to specify the trigger time between the first and the next alarm. This is similar to the Minimum Delay Between Consecutive Alarms feature except that the interval is in hours instead of seconds.
Port number corresponds to the device connected to the SmrtHVR, such as a n Figure 30 - Port IntelliView radar gun. Your entry in the # with KMH KMH field will indicate the maximum speed the camera will remain inactive. Above the specified value, the camera will be triggered to take a photo.
The settings in Figure 33 (Above 30°C) is configured to detect an object that has a typical minimum temperature of 31°C. Applications include equipment overheat detection, monitoring processes involving cooling or heating thresholds such as material drying and cooking. Figure 33 - Temperature in Region settings support@intelliview.ca www.intelliview.ca...
However, if a rule needs to be active from 10 a.m. to 3 p.m., but not active throughout the day, setup the rule’s timings under Schedule Setting 1. Make sure the Two Schedule Settings box is unchecked to disable the second settings. Figure 34 - Rule schedule setup www.intelliview.ca support@intelliview.ca...
The Illumination Change Compensation feature, when enabled, allows the system to eliminate sensitivity to lighting to increase the accuracy of the analytics. Figure 35 - Object detection settings panel. Note: This setting is not recommended for leak detection but advisable for security surveillance. support@intelliview.ca www.intelliview.ca...
To Set a Maximum Object Size The same steps apply to the Maximum Object Size tool. Figure 36 - Object size setup screen. www.intelliview.ca support@intelliview.ca...
There must be least two rules in the Figure 37 - Rule SmrtHVR, in any one or more cameras for the Wizard button Coupling button to become active in the Rule List panel (Fig. 38). support@intelliview.ca www.intelliview.ca...
Click the Add button (Fig. 39). Note: Rules don’t need to be enabled (ON box checked) to be coupled. However, they need to be enabled for the alarm to set off. Select a rule from the drop-down list: www.intelliview.ca support@intelliview.ca...
Page 57
Click the Edit or Delete button. Proceed with the changes, and click the OK button to exit. Note: Deleting a rule used in a coupling will also delete the coupling but retain the non-deleted rule, which will then function independently. support@intelliview.ca www.intelliview.ca...
Check the box to enable the rule or un-check to disable the rule. Click the Update Rule button to confirm the action. Click the Apply Settings to Camera button. Click the Close button to exit. Figure 40 - Enabling/disabling rules from the Rule List panel www.intelliview.ca support@intelliview.ca...
SmrtHVR’s Digital IO alarm trigger settings. settings. Complete the rule setup procedure as described in previous sections. An externally-triggered alarm is not different in any way from one generated by SmrtHVR analytics and can be coupled with other alarms. support@intelliview.ca www.intelliview.ca...
Sending box. If this is unchecked, emails will not be sent. Enter the Sender Name. This is the name (e.g. John Smith) of the person from whom the email will be sent. Figure 42 - Remote Email Settings www.intelliview.ca support@intelliview.ca...
Page 61
Recipient Email field. Up to five email addresses can be entered. Separate email addresses with a semicolon (;). For example, john. smith@intelliview.ca; jsmith@intelliview.ca. 10. Click the Send Settings to the DVR button to apply the changes to the remote device.
Specify a name for the site. This should be something that will help in identifying the cameras intended for this group (E.g. location name). Select a Stream Type from the drop- down list. Figure 44 - Site dialog box www.intelliview.ca support@intelliview.ca...
To revoke access to a user, select the user from the Selected pane and click the Complete the process of adding a Site by selecting the OK button. The new site will be added to the bottom of the list of existing sites. support@intelliview.ca www.intelliview.ca...
Once all cameras are removed, continue with the following steps: Figure 47 - Delete Site button and confirmation dialog Click a site, and then right click. Form the drop-down menu, select Delete. Confirm the action by clicking the Yes button (Fig. 47). www.intelliview.ca support@intelliview.ca...
Site stream type is set to Individual. Refer to the Adding and Managing Sites section (4.1.1) to determine stream type to select. Frame Interval (only applicable to JPEG) indicates the number of frames per second to display. support@intelliview.ca www.intelliview.ca...
Typically these ports will be set to the default values. One example where the port values in the SmrtHVR will have been changed would be to support a network configuration that involves port forwarding of multiple SmrtHVRs through a single router configured using NAT. www.intelliview.ca support@intelliview.ca...
SmrtHVR, enables remote movement to direct its lens to specific zone. It is also possible to connect multiple remote PTZ controllers, such as the IntelliView Joystick (see Section 7.1), via a serial port extension. There is no limit to the number of PTZ camera remote controllers or cameras that can be connected in this way.
SmrtHVR or the SC. If this feature is inactive or has not been set, clicking the button Figure 52 - On-screen will produce no response or action and preset PTZ Controls options. Zoom - to move between long-shot and close-up views support@intelliview.ca www.intelliview.ca...
Camera from the drop-down list. An empty list indicates that there is no PTZ connected to the SmrtHVR. After making a selection, the PTZ camera’s live view will load in the preview screen, which is located on the right of the window. www.intelliview.ca support@intelliview.ca...
Page 73
Time Between Direction Flips - The time the camera will take to traverse in one direction during an auto pan between presets in a pattern. After this time passes, the camera will move to the next preset. support@intelliview.ca www.intelliview.ca...
PTZ camera waits at a preset before capturing an alarm photo to ensure image clarity. This is one of the two settings that affect the total wait time. The other setting is Time to Stay in Preset if PTZ Triggered in Camera Options, under Program Settings of the SmrtHVR. www.intelliview.ca support@intelliview.ca...
Page 75
Camera Control buttons - used to manipulate the camera’s movement and zoom abilities. The scene in the camera view will be shown in the preview screen. Apply button - needs to be clicked to ensure changes are saved and applied. support@intelliview.ca www.intelliview.ca...
Direct the camera to the desired location using the mouse on the video screen or the PTZ directional controller (buttons). Click the Save Preset button. Click the Apply button. The same steps are used to modify existing presets. www.intelliview.ca support@intelliview.ca...
Page 77
SC User Guide — V3.14 Section 4: Camera Management support@intelliview.ca www.intelliview.ca...
Date (Remote) and Time (Remote) - when the alarm was received by the SmrtHVR (based on time zone or location of the SmrtHVR) Alarms - the description or message specified in the Generate Alarm Message field in Alarm Rule Wizard window. support@intelliview.ca www.intelliview.ca...
An alarm image can be found in three places in the SC: Alarms Panel (user interface), Alarm Detail window (user interface), and local storage (C: > IntelliView Technologies > AlarmSnap) named by date. 5.1.2 Viewing Pending Alarm Images When an alarm is received by the SC, the image can take sometime to...
SC takes some time. Note: The AVI Generator in the SmrtHVR where the alarm video originates should be running for the alarm video to be saved in the SC. Alternatively, alarm videos are viewable from the Archive dialog box. support@intelliview.ca www.intelliview.ca...
Alarms Always on Top ensures that the Alarms panel will be in view whenever an alarm occurs if the current view is showing the events list. This feature can be enabled from the Options menu (Fig. 59) of the SC. www.intelliview.ca support@intelliview.ca...
(based on time zone or location of the SC) Date (Remote) and Time (Remote) - when the alarm was received by the SmrtHVR (based on time zone or location of the SmrtHVR) Events - system action/activity and SmrtHVR communication Figure 60 - Events Panel support@intelliview.ca www.intelliview.ca...
Click the Get Count button. This will bring up the report and count total for each rule in the Count Report panel. When a report is selected, an alarm snapshot is displayed on the image screen. Figure 62 - Count Report dialog box www.intelliview.ca support@intelliview.ca...
Because a Count Detail report (Fig. 64) contains a summary of a single Rule ID, only that report will be exported. The file can be saved in any preferred location. To exit, click the Close button. Figure 63 - The SmrtCount Graph support@intelliview.ca www.intelliview.ca...
Select a date. Click the Generate Report button. Once the above is done a list will populate including date, time, device name, function name and number. Figure 65 - Modbus Report tab Figure 66 - The Modbus report dialog box www.intelliview.ca support@intelliview.ca...
When the Video on Alarm feature is enabled, alarm videos are automatically recorded and stored in the system (C:\Intelliview Technologies\Alarm Video) for immediate or later viewing. If disabled, videos will neither be recorded in the SC nor play in the Alarm Detail window.
(i.e., the oldest on file). Storage space usage indication: Camera @ 4CIF/30 FPS = 8.0 to 8.5 GB/day 500 GB with 4 cameras = 15 days Figure 69 - Storage limits settings www.intelliview.ca support@intelliview.ca...
Settings tab of the toolbar). See Section 6.1 for more. In the event that this feature was disabled at the time of a critical alarm event, the alarm video may be accessed from the Archive, provided that the video has not been deleted from the associated SmrtHVR support@intelliview.ca www.intelliview.ca...
Tools menu (Fig. 72). The dialog contains the tabs for each of the two media types. The Refresh button is used for updating the list while the dialog is open. Figure 72 - Request Queue list for pending alarm images and videos www.intelliview.ca support@intelliview.ca...
30-second clips and identified by its recording time. A blank panel indicates the absence of alarms from the selected camera on the chosen date. A blank panel with activated playback buttons means there is video recorded for that day. support@intelliview.ca www.intelliview.ca...
Continuous option- enables non-stop playback of all 30 second clips, one right after another Show Overlay option - used to display or hide analytic rules, such as analytic region, motion inside region, and movement trajectory. Overlays are only available if the associated SmrtHVR is configured to. www.intelliview.ca support@intelliview.ca...
Enter the preferred video end time here. Specify the location for the video file either by typing it in the Destination Folder Path field or selecting a location from the destination folders displayed in the box. Figure 78 - Export Dialog box support@intelliview.ca www.intelliview.ca...
Reviewing hours or even days of video recordings can be time-consuming and tiresome. IntelliView SmrtSummary presents a solution to this problem by automating the compression of long video clips into a single time compressed image equivalent to a maximum of 15 minutes of video. The operator then needs to analyze only a single image of that 15-minute clip rather than a long video clip to locate an event or activity of interest.
Up to three slices (either vertical or horizontal) can be set in the video. This is particularly useful when monitoring more than one area of the frame. SmrtSummary works only on exported/downloaded video and cannot be performed with live videos. Figure 79 - SmrtSUMMARY access support@intelliview.ca www.intelliview.ca...
Folder Info: Is used to locate the video to be analyzed and displays folder and video information. Build Settings: Is used for creating and fine-tuning SmrtSummary sessions, and includes Zoom In, Zoom Out, and Help tools. Figure 80 - SmrtHVR user interface showing two horizontal slices www.intelliview.ca support@intelliview.ca...
Vertical slices are referred to as V1, V2, and V3. Horizontal slices are referred to as H1, H2, and H3. Figure 82 - Vertical and horizontal SmrtSummary sampling modes: green lines represent slices that are being analyzed, and arrows point to corresponding sections on the screen. support@intelliview.ca www.intelliview.ca...
By default, SmrtSummary loads the last build settings. If there was no previous build, the Message Display Box will say: No summing found. Figure 83 - Locating the folder containing the video to be analyzed by SmrtSummary. www.intelliview.ca support@intelliview.ca...
Step 6. Repeat steps 7 and 8 for the remaining samples specified in Step 6. A message will pop up to confirm set up for each set. Figure 84 - SmrtSummary options and fine-tuning. support@intelliview.ca www.intelliview.ca...
Ensure the appropriate Summary View position (vertical or horizontal) is selected (Fig. 85, Item 3) for viewing the summaries. For the horizontal mode only, the summary can be optimized to enable quicker analysis. This feature is discussed in Section 6.6.6. www.intelliview.ca support@intelliview.ca...
Figure 88 - Save SmrtSummary Folder box Click the OK button to save the summary report Saved SmrtSummary report folders will be saved in the SmrtSummary folder containing the date when the file was saved. support@intelliview.ca www.intelliview.ca...
15 minutes, but can span up to 24 hours. An optimized report will only summarize parts of the video which contains an event or activity, and as such will produce a much more compressed image. www.intelliview.ca support@intelliview.ca...
Once the build is complete, use the Opt. Sum: Show button (Fig. 92, item 2) to display optimized summary. Figure 92 - Enabling optimized summary. support@intelliview.ca www.intelliview.ca...
If the Opt Sum feature is disabled or was not used during the build, only video playback will be possible. To view the snapshots, single left click. Figure 94 - The video snapshot dialog box. www.intelliview.ca support@intelliview.ca...
Page 107
The yellow Camera icon is used for saving a Figure 96 - Saved JPEG image or a three-second video clip (AVI) of file format options the current portion of the video. support@intelliview.ca www.intelliview.ca...
Page 108
Section 6: Video Management SC User Guide — V3.14 www.intelliview.ca support@intelliview.ca...
These include control systems and additional sensors. 7.1 Using the IntelliView Joystick An IntelliView joystick (Fig. 97) can be connected to the SC to control PTZ cameras in several ways. Front buttons: to save and recall presets Joystick movement: to control camera position.
SmrtHVR unit, click Network Connection and enter the IP Address and the Port. Click Settings. This will take you to the SmrtLOCK dialog box to configure Reader, User, Schedule, Profile, Holiday, and Unlock functions. Figure 99 - Access Control Setup dialog box support@intelliview.ca www.intelliview.ca...
For adding a reader, refer to Section 7.2.4. Figure 102 - Locking and unlocking doors from the Figure 101 - Access Control tools from the camera right-click menu Camera right-click menu www.intelliview.ca support@intelliview.ca...
Here, the administrator can assign a name to a Reader (E.g. Back Door), set the lock and unlock intervals, control unlocking options (including during holidays), specify relay response (E.g. “Activate output on door held open”), and record access events. 3. Click the OK button to save the new settings. support@intelliview.ca www.intelliview.ca...
0/0 button. To activate certain days, click on a day, which will highlight the whole row. To activate certain hours of a day, click on appropriate cells. Each cell constitutes half of an hour. Click the OK button to save the new schedule. www.intelliview.ca support@intelliview.ca...
“unlock” schedules for the selected date. This means that despite an “unlock” schedule in place , the doors will be locked and accessible only to users of access cards with permission to enter that day. Figure 107 - Holiday Calendar support@intelliview.ca www.intelliview.ca...
Another example is restricting the accounting area, where petty cash may be kept, only to accounting staff. In this case, only the “accounting” access profile should be assigned this particular reader and schedule. www.intelliview.ca support@intelliview.ca...
Page 117
Click the OK button to return to the SmrtLOCK dialog box or the Cancel button to continue making changes. An existing profile is modified also in this window. Figure 108 - Assigning a Schedule to a Card Reader is done by creating a Profile. support@intelliview.ca www.intelliview.ca...
Click the OK button to save the user profile and exit. if the access controller is connected to the SC, a user is added using the Add User submenu in the Access Control Setup dialog box (Fig. 99) . www.intelliview.ca support@intelliview.ca...
SmartLOCK dialog box. While User is selected, click the Re-Index Database button. This is an important step after copying a database or user. This insures that changes are also saved in the controller and not only in the SmrtHVR.. support@intelliview.ca www.intelliview.ca...
SmrtHVR and the access controller connected to it. It is possible to copy a SmrtLOCK database and its settings to another SmrtHVR which is linked to a different control device. Note: the entire database will be replaced with the one being copied. www.intelliview.ca support@intelliview.ca...
Page 121
SmrtHVR. The button should also be clicked when existing databases and settings need to be saved in a new or factory reset controller connected to a SmrtHVR. Click the OK button to exit. Figure 112 - Copy SmrtLock User menu support@intelliview.ca www.intelliview.ca...
Page 122
SC User Guide — V3.14 www.intelliview.ca support@intelliview.ca...
Page 123
SC User Guide — V3.14 Section 8: System Info & Maintenance Section 8 System Technical Specs & Maintenance support@intelliview.ca www.intelliview.ca...
Section 8: System Info & Maintenance SC User Guide — V3.14 8: System Technical Specs & Maintenance Information This section contains technical information, troubleshooting guide and and maintenance information of the SmrtHVR hardware. 8.1 SC Technical Specifications www.intelliview.ca support@intelliview.ca...
POSSIBLE FIX SC software won’t Licence may have Re-apply licence or start. been corrupted or contact IntelliView accidentally deleted. Camera is not showing Camera is not added Add the camera to the in the Sites & Cameras to the SC or camera SC and ensure correct panel.
Page 126
There is no live video VGA driver is not Install the VGA driver output (replaced installed in the and reboot the OS. by IntelliView logo) motherboard of the SC despite the SC Black screen (data Revert to live view showing the channel...
If liquid gets into your SC, turn it off and take it to your dealer for inspection. 11. Wait for a period of one minute before restarting your SC after turning it off, in order to avoid damage to the hard disk. support@intelliview.ca www.intelliview.ca...
Page 129
Thank you for choosing For support: Call 1-888-922-9235 Email support@intelliview.ca Visit www.intelliview.ca...
Need help?
Do you have a question about the IVT-MTS05 and is the answer not in the manual?
Questions and answers