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TROUBLESHOOTING
If you are unable to connect your headset and mobile phone,
please try the following:
Ensure that your headset is fully charged and powered on.
Ensure that the headset is paired with your mobile phone.
Ensure that your mobile phone's Bluetooth feature is
activated. Please refer to your mobile phone user's guide for
specific instructions.
Ensure that the headset is within a 30 ft. range of your
mobile phone and that there are no obstructions, such as
walls or other electronic devices, between the two.
If the above steps do not solve your problem, please remove
your mobile phone battery for a short time and recharge the
headset. Repeat the troubleshooting sequence.
If you are experiencing Bluetooth connection issues - KEEP
THE MUSIC DEVICE AT OR ABOVE WAIST LEVEL ON YOUR
RIGHT SIDE, THE SAME SIDE AS THE HEADPHONE ANTENNA.
Your body is 80% water. Water blocks low power radio signal
like Bluetooth. In the absence of nearby ceilings for signal
bounce, your body can block the signal between the music
device and the headphones. When outdoors or at the gym the
03
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