Linksys WHW0303 User Manual page 41

HOW DO I GET HELP?
If you have a question about your product or experience a problem with it, please go to
http://support.linksys.com. You will find lots of online support tools and information to help you with your product.
What should I do if my product is defective?
You always have the option to return the product to the original seller if you have a problem. You can make a claim based on this
warranty or any consumer laws that apply to you.
You can also make a claim under this warranty or local consumer laws by contacting Linksys or Belkin Technical Support. To find
out how to contact us, click the "Contact Us" link on the home page of
located outside the United States, you will need to choose your region/location first:
For Linksys.com:
http://www.linksys.com/us/change-region/
For Belkin.com:
http://www.belkin.com/us/ - Click the "Change Region" link at the bottom of the website and select your location
If I believe my product is defective and covered by this warranty, what do I need to do?
You will need to contact Technical Support for your region at the links above. So that we can help you, you will need to give us
some information when you contact us:
• your product model, hardware revision and serial number;
• the name of your Internet Service Provider (ISP); and
• proof that you purchased the product, with the date of the purchase shown and place where it was purchased. WE WILL
ALWAYS NEED A DATED PROOF OF ORIGINAL PURCHASE TO PROCESS WARRANTY CLAIMS.
Sometimes we will need you to send the product back to us so that we can fix or replace it. If we ask you to return your product
to us by post, you will be given a Return Materials Authorization (RMA) number and we'll tell you where to send the product. You
will need to make sure the product is properly packaged and shipped, and you will be responsible for the costs of returning your
product to us. We need to identify your product when it reaches us, so you'll need to include the RMA number AND a copy of
your dated proof of original purchase (please keep the original) with the returned product. We also recommend that you send
the package by registered and insured mail or by overnight courier to protect the package while it is in transit.
What happens when I return my product?
Defective products covered by this warranty will be replaced without charge with the same product or an equivalent product
of equal or greater value, or Belkin will provide you with a refund of the purchase price of the product, minus any rebates and
discounts. The remedy offered will be determined by Belkin in its sole discretion.
We can only ship replacement or repaired products to locations in the country where the original product was purchased.
Belkin may need to delete all or part of your data to repair or replace your product. Belkin may also install software updates
as part of warranty service. PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR DATA ON THE PRODUCT BEFORE
SENDING IT IN FOR REPAIR OR REPLACEMENT. BELKIN IS NOT RESPONSIBLE FOR ANY LOSS OF DATA OR SOFTWARE
DURING WARRANTY SERVICE.
Replacements not covered under warranty or your rights under consumer law may be refused by place of purchase, or may be
subject to charge.
Technical support
This warranty is not a service or support contract. Details on our technical support offerings and policies (including any applicable
fees) can be found at http://www.belkin.com/support
BELKIN TECHNICAL AND WARRANTY SUPPORT INFORMATION
or http://support.linksys.com.
UNITED STATES AND CANADA
http://www.belkin.com/support
http://Linksys.com or http://www.belkin.com. If you are
or
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