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Avadesign SHS 3830 User Manual

An embedded server that provides ip-pbx functions and two wan ports router features
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2014
SHS 3830
User Manual
SHS 3830 is an embedded server that provides IP-PBX functions and two
WAN ports Router features.
Avadesign Technology Co. Ltd
www.avadesign.com.tw
2014/11/25

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Summary of Contents for Avadesign SHS 3830

  • Page 1 2014 SHS 3830 User Manual SHS 3830 is an embedded server that provides IP-PBX functions and two WAN ports Router features. Avadesign Technology Co. Ltd www.avadesign.com.tw 2014/11/25...
  • Page 2 WELCOME Congratulations on purchasing the SHS 3830. The SHS 3830 is an embedded server that provides IP-PBX functions and two WAN ports Router features. The SIP-based IP-PBX can create telephony systems for home and small-to-medium enterprises. Manual version V1.00 25-11-2014 Avadesign Technology Co.

  • Page 3: Table Of Contents

    ........................1.2.2 Back Panel Chapter 2 Start to configure SHS3830 ..................2.1 Unpacking ............................9 .................. 2.2 Plug in DC power adapter to SHS 3830 ........................ 2.3 Connect to LAN Port ......................... 2.4 Open Web Browser ..............2.5 Basic and Advance Configurations for IP-PBX 2.5.1 WAN configuration .......................
  • Page 4 ....................2.5.3.9 Download Log ....................2.5.3.10 Download CDR ....................2.5.3.11 Debug Capture ....................2.5.3.12 Update IPPBX Chapter 3 Web configuration for Router functions ............50 3.1 System status ........................50 ........................3.1.1 Link status ........................3.1.2 Data monitor ......................3.1.3 DHCP clients table ........................
  • Page 5 ........................3.5.7 Inner DNS ......................3.5.8 Routing configure 3.6 System .......................... 111 ........................3.6.1 Password ..........................3.6.2 Time ........................3.6.3 Mail alert ........................3.6.4 System log ......................3.6.5 Remote configure ......................... 3.6.6 Load default ......................3.6.7 Config backup ......................3.6.8 Firmware update 3.7 Save &...

  • Page 6: Chapter 1 Introduction

    Chapter 1 Introduction SHS 3830 is an embedded server that provides IP-PBX functions and two WAN ports Router features. The Firewall and QoS improves VoIP network voice quality. The IP-PBX module of SHS 3830 is a SIP-based IP-PBX that can create telephony systems for home and small-to-medium enterprises.

  • Page 7: Ip Network Connection

     Time and Date  Flexible Dial Plan  Support Multi call rule to configure  Outgoing Routing Rule (Drop, Replace, Add) and Routes selection  Incoming Routing Rule (Drop, Replace, Add)  Dial Group Setting  Call Group, Pick up group setting ...

  • Page 8: Management

    POWER SHS3830 RESET RESET: If SHS 3830 encounters any system crash, you may press this button to reload factory default value as press the button over 3 seconds or reset back to latest configuration file while pushing the button. USB: SHS 3830 provides two USB 2.0 ports. Light on when SHS 3830 detects USB device and active.

  • Page 9: Back Panel

    WAN: SHS 3830 provides two RJ45 type WAN ports connecting to broadband transmission equipment such as ADSL or Fiber or CABLE Modem via RJ45 cable. Light on means link 100 Mbps. Flash when data is transmitting or receiving with 100 Mbps.

  • Page 10: Chapter 2 Start To Configure Shs3830

    2.3 Connect to LAN Port LAN port of SHS3830 connects to user’s computer or Hub/Switch port via RJ45 cable. Then plug in AC power cord to power source and switch on the SHS 3830. 2.4 Open Web Browser Type the default IP address http://192.168.1.254...

  • Page 11: Basic And Advance Configurations For Ip-Pbx

    Menu bar 2.5 Basic and Advance Configurations for IP-PBX To make SHS 3830 work smoothly you have to set up some basic and advance configurations that include router and IP-PBX features. The first, you have to configure WAN and LAN IP for network enable.
  • Page 12 1. Dynamic IP - connect to Cable Modem. Obtain an IP address from ISP automatically. Usually it's used to connect CABLE modem. You won't need to assign an IP address. The SHS 3830 will get the IP address for user automatically.
  • Page 13 User can select either Enable or Disable. When choose Dynamic IP, you only need to save this selection by clicking on “Apply” button shown as below. When finish setting all parameter, reboot SHS 3830. WAN Configure – WAN2 – Dynamic IP Click on “Apply”...
  • Page 14 ADSL connection automatically after the idle period you define. The unit is minute and the default is 0. This default value let SHS 3830 remain connecting all the time unless disconnected by user manually or ISP. If you define the period as 3 and the SHS 3830 will auto disconnect after idling 3 minutes.
  • Page 15 ADSL modem between router & ISP equipment. in physical layer, if ADSL line fail but ADSL modem still alive , SHS 3830 can’t detect line is broken unless ISP send a disconnect packet to SHS 3830 so if ADSL line is in abnormal up-down, sometimes router module of SHS 3830 does not get disconnect message from ISP, so connected line is deemed to still connection by SHS 3830.
  • Page 16 3G Access (3G USB Modem) In order to prevent any case in losing wired line connections, 3G wireless line for backup seems the best way to keep line alive to make your business not affected. Just a few steps for configured page as below, and then it soon can be online with no obstacle.
  • Page 17 WAN Configure – WAN1 – Dynamic IP - PPTP Below status shown established PPTP links for example. L2TP Dial Up If ISPs ask for L2TP for dial up, then user can choose and enable it just follow below page to fill in necessary items to launch Internet service.
  • Page 18 , or employee carry portable devices outside to online import and export data for business. Basically, the SHS 3830 does NOT provide this feature. User has to pay for this option. Internet Schedule Scheduling Internet connection with time period to save cost and manage access internet for workers to improve efficiency.
  • Page 19 ADSL link again after router check ADSL line link again. SHS 3830 provides 3 methods to check ADSL link. You can choose it with each method or both as follows:  DNS : test DNS in Internet ...
  • Page 20 WAN Configure – Healthy check...

  • Page 21: Lan Configuration

    Address” field, you can ask your local ISP to provide this information. LAN Configure – LAN Configure LAN IP address: Input IP address for LAN port of SHS 3830. If user set up SHS 3830 be static IP mode, user need to input IP address of LAN...

  • Page 22: Dhcp Reserved Ip

    Secondary DNS: Input Secondary DNS address. DHCP release time (seconds): Input the number of seconds Gateway IP: If user set up SHS 3830 be static IP mode, user need to input IP address of Gateway. The default Gateway IP address is 192.168.1.254...
  • Page 23 LAN Configure – DHCP reserved IP – ADD Step 3: Then click “Apply” to save. You will see the screen of DHCP reversed IP list table as below. User also can edit or delete an item by clicking the check square of “Edit”...

  • Page 24: Ip-Pbx

    If user wants to delete it, click “Delete”, then go back to DHCP reversed IP list table. 2.5.3 IP-PBX At first, user needs to create call group. User can select “IP-PBX” in the menu bar on the left side of screen as shown below. 2.5.3.1 Group Then step by step to set up call group as shown below.
  • Page 25 Then user will see the screen of add SIP group. Please input group name and note to create a SIP group. IP-PBX – Group – Add SIP Group Step 4: Input group name and note then click “Apply” button to save configuration. Step 5: Click “Yes”...
  • Page 26 Then user will see a new call group and note was created successful and display on the screen as below. Step 6: A new call group 123 and note 11 was created successfully. User also can edit and modify the call group by clicking the check square under “Edit”...
  • Page 27 Then user can see the screen of update SIP group as below. User can modify or delete the group to meet user’s requirement. When the edit work has finished, user need to click on “Apply” button to save the updated data. IP-PBX –...

  • Page 28: Subscribers

    2.5.3.2 Subscribers In the next step, user has to create new subscriber for IP-PBX operating. The operation procedure is shown as following diagrams. IP-PBX – Subscribers Create Subscribers Step 3: Click on “Add” button Step 1: Select IP-PBX item Step 2: Select Subscribers After click “Add’...
  • Page 29 Step 5: Click “Yes” button to complete the procedure of subscribers creating. Then user will see a new SIP account with user name and pickup group was created successful and display on the screen as below. “Edit” step 1: User can edit and modify the subscriber data by clicking the check square under...
  • Page 30 User can edit and modify the subscriber data by clicking the check square under “Edit” item as shown above. Then user will see the screen of update SIP account as below. IP-PBX – Subscribers – Update SIP account “Edit” step 2: After the edit work has finished, please click “Apply”...
  • Page 31 Mobile extension setting Except create and edit subscribers as above description, now we would like to introduce how to set up mobile extension for user. For example, there are two SIP account 2002 and 2003. If user wants to use account 2002 as mobile extension, please set up it as following steps.
  • Page 32 Blind Transfer The SHS 3830 supports blind transfer now. You can press * and 0 for blind transfer. Call Group You can use the Call Group parameter to assign an Extension to one or more groups.

  • Page 33: Sip Trunk

    2.5.3.3 SIP Trunk User has to set up set up some necessary configuration for SIP trunk. Please select “SIPTrunk” under IP-PBX item of menu bar. Then click “Add” button as below. Alias is also a Trunk name. User also can click the check square of Edit to delete the specified Trunk or modify configured Trunk data.

  • Page 34: Dial Plan

    Routing group allows you to set up call routing from route level 1 to 7 and DISA. The application of DISA performs as automated attendant. The SHS 3830 supports Automated Attendant. You can record the default greeting and the other announcements, for example: invalid call or call is busy or no answer, for use.
  • Page 35 IP-PBX – Dial Plan Create Dial Plan Step 1: Select IP-PBX Step 3: Please click “Add” button to item create user’s dial plan. Step 2: Select Dial Plan item Then user will see the following screen “Add Dial Plan”: Step 4: Set up a code for user’s call group (the sample is 1234) Step 5: Set up a routing-group for this call group (the example is r1)
  • Page 36 User can edit and modify the dial plan by clicking the check square. Step 8: Configuration! The dial plan of call group setting is successful now! Now we described each field of Dial Plan page as follows. 2! : All accounts with the first number is 2. Exclude 2 only. 1: Delete the first digit -1: Delete the last digit Add identified numbers...

  • Page 37: Sip Status

    886 then send 8860222221266 as the called number. Add Back: To add assigned number at the end of telephone number. For example, you set 66 here and the called number is 02222212, the SHS 3830 will add 66 then send 0222221266 as the called number.

  • Page 38: Queue

    2.5.3.6 Queue You can set up some extensions in the queue. When a call is coming, all extensions in the queue will ring together. You can pick up anyone of extensions to answer. The other extensions will hang up automatically. Queue Setting Step 3: Please click “Add”...
  • Page 39 Then user will see the result as below. Queue Step 6: Click “Apply” button to save the configuration IP-PBX – Queue Step 7: Click “Yes” button to complete the procedure of queue setting. Queue...

  • Page 40: Paging

    2.5.3.7 Paging In the page item of IP-PBX menu, you can add the extension number to perform broadcast function. IP-PBX – Paging Step 3: Please click “Add” You also can modify or delete the paging number button to add new by clicking the check square paging number.
  • Page 41 Step 4: Input paging number, routing-group, and paging-group. Step 5: Please click “Apply” button to save the configuration. Step 6: Click “Yes” button to complete the procedure of paging number setting. Paging Then you will see the extension 122 set up as paging number successfully that display on the screen as below.
  • Page 42 Edit step 1: Step 7: Extension 122 is You can modify or delete the set up as paging paging number by clicking number now. the check square under Edit item. You also can modify or delete the paging number by clicking the check square under Edit item.

  • Page 43: Preview

    Edit Step 3 for Delete or Step 4: Click “Yes” button to complete the Paging procedure of paging number editing. Then you will see the extension 122 was already deleted from paging number listing No extension number 122 displays here now. 2.5.3.8 Preview The preview function is used with IP door phone.
  • Page 44 extensions as member of preview group. You need to give a preview name for a preview group. The preview name listing is shown as below diagram. When an IP door phone dial to a preview group, all of extensions, member, will ring.

  • Page 45: Download Log

    Then you will see a member 3001 already add on the screen. Add a new member in preview group 99991. 2.5.3.9 Download Log You can download the log file of system by clicking “Download” button. IP-PBX – Download Log Step 1: Select IP-PBX Step 3: Click You also can delete the “Download”...

  • Page 46: Download Cdr

    The log file is shown as below for your reference. The maximum number of records is 1,000. Example of System Log file [Jan 31 22:25:51] NOTICE[1772] chan_sip.c: Registration from '"2006" <sip:2006@192.168.1.253>' failed for '192.168.1.249:5060' - No matching peer found [Jan 31 22:26:51] NOTICE[1772] chan_sip.c: Registration from '"2006" <sip:2006@192.168.1.253>' failed for '192.168.1.249:5060' - No matching peer found [Jan 31 22:26:52] NOTICE[1772] chan_sip.c: Registration from '"2006"...

  • Page 47: Debug Capture

    When you have finished the configuration of SHS 3830 but the IP-PBX can NOT work smoothly or you get trouble in the usage of SHS 3830. Please select the function of Debug Capture to download the capture file for the network packet analysis and troubleshooting.
  • Page 48 IP-PBX – Debug Capture Step 1: Select IP-PBX Step 3: Click “Start Capture” button Step 2: Select Debug Capture Step 4: Click “Stop Capture” button...
  • Page 49 Step 5: Click “Yes” button to confirm the capture file is complete. Step 6: Click “Download” button to download the capture file. Then you will get a file named hg3830_vxxxxxx_xxxxxxxxx.cap p.s. x is any number from 0 to 9...

  • Page 50: Update Ippbx

    2.5.3.12 Update IPPBX You can update your SHS 3830 IP-PBX by clicking “Update IPPBX” in the main menu of IP-PBX as described below. IP-PBX – Update IPPBX Step 1: Select IP-PBX Step 3: Choose file to update by clicking “choose file”...

  • Page 51: Chapter 3 Web Configuration For Router Functions

    Chapter 3 Web configuration for Router functions 3.1 System status 3.1.1 Link status You can get the following information in Link status window - LAN Status, - WAN Status, - Firmware Version LAN Status: Shows the information of MAC Address, IP Address, Subnet Mask and DHCP Status (Enable/Disable).

  • Page 52: Dhcp Clients Table

    Current Bandwidth / Download Speed / Upload Speed Load Balance Load balance / Byte Received / Byte Transmitted / Total Bytes System status - Data monitor 3.1.3 DHCP Clients table You can get the detail information of DHCP clients in following window. System status –...

  • Page 53: Nat Table

    3.1.4 NAT table Display NAT (Network Address Translation) sessions occurred at the moment in router. NAT is widely implemented in router in order to resolve not sufficient IPs in IPv4, and functions as IP translation between public IP and private IP. Time means life time for each session type while session active.

  • Page 54: Load Balance

    System status – Current touting table 3.2 Load balance 3.2.1 Outbound Load Balance Router provides two load balance work modes: Session All the enabled WAN ports have the same (1:1) bandwidth rate. Weight round robin Configure the WAN ports bandwidth rate manually. Session mode: When choose this mode, the router will assign each coming session to each WAN port one by one, no matter how traffic loading on each WAN port.
  • Page 55 LOAD BALANCE – Outbound (1) Weight Round Robin mode: Configure the WAN ports bandwidth rate manually, means you can distribute each coming session from users to each WAN port, following the rate that you assign in each WAN port. The session number in each WAN can be numbered from 1 to 100, the suggest number is under 1 ~10.

  • Page 56: Inbound

    3.2.2 Inbound Inbound function allows incoming traffic to be allocated by inbound load balance policy so that increasingly all broadband bandwidth usage and balancing load among connected lines. Refer to Chapter 4 for more information. For example, please follow these steps as below for adding an item. Step 1: Enter inbound web page.
  • Page 57 Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable. Option: Edit or Delete Step 1: Enter Inbound web page. Then click “Enable” check square of item 2 to enter the edited page. Step 2: User can edit or delete it.

  • Page 58: Firewall

    Step 3: Go back to Inbound list table 3.3 Firewall Firewall indeed is a big issue in networking, not only protect router from attack, but also complex inspection cause not so friendly usage experience while configured. Therefore how to make it easily and highly workable by user is an important issue for designer.

  • Page 59: Super Users

     Messenger blocking  IP session limit 3.3.1 Super Users The SHS 3830 allows super users IP can access Internet without limitation when enable block function. Option: Add a new item. Step 1: Enter Super Users web page. Then click “Add” to enter the added page.
  • Page 60 Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable. Option: Edit or Delete Step 1: Enter Super Users web page. Then click “Enable” check square of item 2 to enter the edited page.
  • Page 61 Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Super Users list table. If users want to edit, click “add” when user finish editing job. Then router goes back to Super Users list table.

  • Page 62: Dos Defense

    3.3.2 DoS defense The SHS 3830 also provides with DoS (Denial of Service Defense) function to protect your network servers, hosts, routers and other devices from the attacking of villain using mass data transmission. The default value in the display is the optimize...
  • Page 63 Firewall – DoS defense – LAN DoS Defense Firewall – DoS defense – WAN DoS Defense...
  • Page 64 * Some virus are using “PING” command to attack network, this Router can be defined as accept or reject “PING” command from WAN or LAN. Function Description IP Fragments Checking the IP fragments. When it finds someone from WAN Checking side tries to attack your network using overlap IP fragments in a bad attention, this function will check over these packets and drop them.

  • Page 65: Arp Protection

    Firewall – ARP protection 3.3.4 Local IP filtering SHS 3830 allows you to do accessed restriction of block/allow outgoing IP packets by protocol (port number). You may restrict some IP’s only to perform limited protocols or allow them to execute partial protocols.
  • Page 66 Firewall – Local IP filtering Step 2: Fill data to Local Start IP, Local Stop IP, Protocol, Local Port and Local Stop Port. Then click “Add” then router goes back to Local IP filtering list table. Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable.
  • Page 67 Option: Edit or Delete Step 1: Enter Local IP filtering web page. Then click “Enable” check square of item 2 to enter the edited page. Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Local IP filtering list table.

  • Page 68: Remote Ip Filtering

    Step 3: Router go back to Local IP filtering list table. 3.3.5 Remote IP filtering As name implied, router filters remote IP user desire to and set below. Option: Add a new item. Step 1: Enter Remote IP filtering web page. Then click “Add” to enter the added page.
  • Page 69 Firewall – Remote IP filtering Step 2: Fill data to Remote Start IP, Remote Stop IP, Protocol, Remote Port and Remote Stop Port. Then Click “Add” then router goes back to Remote IP filtering list table. Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable.
  • Page 70 Option: Edit or Delete Step 1: Enter Remote IP filtering web page. Then click “Enable” check square of item 2 to enter the edited page. Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Remote IP filtering list table.
  • Page 71 Step 3: Router go back to Remote IP filtering list table.

  • Page 72: Url Filtering

    3.3.6 URL filtering Besides restrict users by local/destination IP, the SHS 3830 provides you to do accessed restriction for user by URL as well. You may restrict some URL address that are not allow to reach Option: Add a new item.
  • Page 73 Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable. Option: Edit or Delete Step 1: Enter URL filtering web page. Then click “Enable” check square of item 2 to enter the edited page.
  • Page 74 Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to URL filtering list table. If users want to edit, click “add” when user finish editing job. Then router goes back to URL filtering list table.

  • Page 75: Intrusion Security

    3.3.7 Intrusion security Pre-setting IP & MAC mapping to prevent from not anticipate association for security consideration. By setting up this table router will perform “BLOCK” or “PASS” function according to the option. Option: Add a new item. Step 1: Enter Intrusion security web page. Then click “Add” to enter the added page.
  • Page 76 Step 2: Fill data to MAC address and IP. Then Click “Add” then router go back to Intrusion security list table. Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable.
  • Page 77 Option: Edit or Delete Step 1: Enter Intrusion security web page. Then click “Enable” check square of item 2 to enter the edited page. Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Intrusion security list table.
  • Page 78 Example: Scan all PC connect with Router. Directly click scan. It will clear all old data. Replace it with scanned data. But it need some time to scan all PC. The delay time depend on PC quantity.

  • Page 79: Messenger Blocking

    3.3.8 Messenger Blocking Router can block below traffic packet from LAN to WAN. For some exception Router allow Super users IP can access Internet without limitation when enable block function Instant Message Blocking/ P2P BT Blocking Firewall – Messenger blocking...

  • Page 80: Ip Session Limit

    3.3.9 IP session limit For each user IP default session limit is 200. Session amounts per each IP can be change from 200 to 65,000. Firewall – IP session limit 3.4 Quality control  QoS  Bandwidth control  Outgoing route ...
  • Page 81  Up Rate: Upload speed.  WAN Apply: Which WAN you want the allocation to take effect. (Do not use this option to specify which WAN to use for this user.) Quality Control – QoS Quality control – QoS Enable...

  • Page 82: Bandwidth Control

    3.4.2 Bandwidth Control This is a very useful function, it can let you to control WAN port bandwidth usage by each protocol. Like FTP When someone uses FTP to transfer file, it will occupied heavy bandwidth, by using this function, you can limit allocated bandwidth. Dedicated application bandwidth For example: In following display, FTP, HTTP &...
  • Page 83 Step 3: There are 5 fields in the page. Description: It will be display in bandwidth table. TCP/UDP: The AP use protocol. Example: FTP use TCP. Port: The AP use port. MAX Upload speed: The AP’s maximum upload speed. Its unit is kbit. MAX Download speed: The AP’s maximum download speed.
  • Page 84 Step 4: Clink the “Enable” check square of FTP. Then Click “Apply”. If user would like to create a new protocol, please follow below steps: Step 1: Enter Bandwidth control web page. Step 2: Clink the “Add” then enter its added page. Set parameters in below page. Then click “Apply”.

  • Page 85: Outgoing Route

    3.4.3 Outgoing route This function can let you arrange data packet from specific IP address to access Internet by designated WAN port. With this function, you can easily let VOIP packet or other special applications with high bandwidth in designated WAN port in order to have best performance.
  • Page 86 Note: Select WAN has 7 items. They are AUTO, WAN1 first, WAN2 first, USB3G first, WAN1 only, WAN2 only and USB3G only. Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable. Example: Edit or Delete Step 1: Enter Outgoing route web page.
  • Page 87 Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Outgoing route list table. If users want to edit, click “add” when user finish editing job. Then router goes back to Outgoing route list table.

  • Page 88: Lan Ip Speed Limit

    3.4.4 LAN IP Speed limit To limit each IP bandwidth allocation in LAN so that an IP may need high data rates for specific application can be satisfied to fulfill all demands. Before the feature is effective then user need to enable QoS first. Example: Add a new item.
  • Page 89 Step 2: Fill data to IP address, upload speed and Download speed. Then Click “Add” then router goes back to LAN IP Speed limit list table. Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable Example: Edit or Delete Step 1: Enter LAN IP Speed limit web page.
  • Page 90 Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to LAN IP Speed limit list table. If user wants to edit, click “add” when user finish editing job. Then router goes back to LAN IP Speed limit list table.

  • Page 91: Advance

    3.5 Advance  VPN pass through  DMZ  Virtual server  DDNS  MAC clone  Multi-NAT  Inner DNS  Routing configure 3.5.1 VPN pass through VPN is the abbreviation for Virtual Private Network, which provide a secured link through public network by encrypting data between local and remote sides.

  • Page 92: Dmz

    Advance – VPN pass through 3.5.2 DMZ The Demilitarized Zone (DMZ) function provides a way for public servers (Web, e-mail, FTP, etc.) to be visible to the outside world (while still being protected from DoS (Denial of Service) attacks such as SYN flooding and Ping of Death). These public servers can also still be accessed from the secure LAN.
  • Page 93 in DMZ host that inside the network, the router will mapping WAN IP to internal DMZ host automatically. Example: Set the IP of WAN1 or WAN2. Click the “Enable” check square then click “Apply” Advance – Share IP-DMZ Multi-DMZ When using this function, the WAN port IP need to be FIX IP assigned by ISP. Example: Add a new item.
  • Page 94 Advance – Multi-DMZ Step 2: Fill data to DMZ host IP address, ISP provided IP address and WAN. Then Click “Add” then router goes back to Multi-DMZ list table. Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable.
  • Page 95 Example: Edit or Delete Step 1: Enter Multi-DMZ web page. Then click “Enable” check square of item 2 to enter the edited page. Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Multi-DMZ list table.

  • Page 96: Virtual Server

    Step 3: Router go back to Multi-DMZ list table. 3.5.3 Virtual server You may have FTP, MAIL, VPN or other server on your LAN. If you would like to allow the global users access some servers providing special services on your LAN.
  • Page 97 Global port: WAN virtual protocol number Local port: used by internal server port number Local IP: local server IP address For multi-wan port router, no matter data packet coming in from which WAN port (WAN IP address), router will check incoming data port number only. For example: Global port number 1021 map into local server IP 192.168.1.10 port 21 Global port number 8080 map into local server IP 192.168.1.10 port 80...
  • Page 98 Step 1: Enter Virtual server web page. Then click “Add” to enter the added page. Advance – Virtual server Step 2: Fill data to WAN, TCP/UDP, Global port, local port and local server address IP. Then Click “Add” then router goes back to Virtual server list table. Step 3: Click the “Enable”...
  • Page 99 Example: Edit or Delete Step 1: Enter Virtual server web page. Then click “Edit” check square of item 2 to enter the edited page. Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Virtual server list table.

  • Page 100: Ddns

    Step 3: Router go back to Virtual server list table. 3.5.4 DDNS You need to apply for a free DNS domain name from DNS provider. Example: dyndns.org. The SHS 3830 will update the WAN IP address to DDNS’s...

  • Page 101: Mac Done

    WAN port was connected to Internet if DDNS function is enabled. And the users in Internet can find out the SHS 3830 via this domain name. User Name: please apply from DNS provider. Password: please apply from DNS provider.

  • Page 102: Multi-Nat

    WAN port, after configure multiple NAT function It will act like have virtual router connect to SHS 3830 LAN port, all traffic between each LAN IP domain , will send and receive through SHS 3830. SHS 3830 provides following benefit.
  • Page 103 Advance – Multi-NAT Step 2: Fill data to LAN IP address, Subnet mask, WAN IP and Select WAN. Then Click “Add” then router goes back to Multi-NAT list table. Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable.
  • Page 104 Example: Edit or Delete Step 1: Enter Multi-NAT web page. Then click “Edit” check square of item 2 to enter the edited page. Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Multi-NAT list table.

  • Page 105: Inner Dns

    Step 3: Router go back to Multi-NAT list table. 3.5.7 Inner DNS In order to speed out DNS request process for quick surfing internet, Inner DNS works as a cache to retain DNS information for hosts DNS lookup. Example: Add a new item. Step 1: Enter Inner DNS web page.
  • Page 106 Advance – Inner DNS Step 2: Fill data to Domain Name and its IP. Then Click “Add” then router goes back to Inner DNS list table. Step 3: Click the “Enable” check square of item 1. Then click “Apply” to save and enable.
  • Page 107 Example: Edit or Delete Step 1: Enter Inner DNS web page. Then click “Edit” check square of item 2 to enter the edited page. Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Inner DNS list table.

  • Page 108: Routing Configure

    Step 3: Router go back to Inner DNS list table. 3.5.8 Routing configure There are two routing methods can be applied in various network environments, so choose one of them (Static routing/Dynamic routing) for need. Static routing This function allows manually defined by users as the only path to the...
  • Page 109 destination. Users can configure the static routing path to Load Balance Router. Example: Add a new item. Step 1: Enter Static routing web page. Then click “Add” to enter the added page. Advance – Static routing Step 2: Fill data to Destination network, Netmask and Gateway IP. Then Click “Add” then router goes back to Static routing list table.
  • Page 110 enable. Example: Edit or Delete Step 1: Enter Static routing web page. Then click “Edit” check square of item 2 to enter the edited page. Step 2: User can edit or delete it. If user wants to delete it, click “Delete”. Then router goes back to Static routing list table.
  • Page 111 Dynamic routing Dynamic routing allows router learns of path to destination by receiving periodic updates from others. The protocol used in communication between routers is RIP 1/2 (Routing Information Protocol). RIP1 supports only broadcast mode while RIP2 supports broadcast and multicast mode. Advance –...

  • Page 112: System

    3.6 System 3.6.1 Password Use this function to change the Password that is used for access the web configuration. Step 1: Type in the Original username and Original Password then click “Apply” button. Router will display a change password web page. System –...

  • Page 113: Time

    ROUTER PARAMETER SETTING. 3.6.2 Time The SHS 3830 will obtain the GMT (Greenwich Mean Time) after connected to Internet. You need to indicate the local time so that the system could show the correct time. For example, Taiwan’s local time is GMT + 8 hours.

  • Page 114: Mail Alert

    Sender mail address: The mail address that send out alert mail, you should fill in a legal format address (ex. router@yahoo.com ) The SHS 3830 provides four condition selections: WAN Up System will send the mail, once WAN port(s) is connected to Internet.

  • Page 115: System Log

    System – Mail alert 3.6.4 System log Show all the records after SHS 3830 Power on, such as WAN port up/down, WAN IP address, the obtained time, DDNS current corresponding WAN IP address and so forth. You can also save these data to files.

  • Page 116: Remote Configure

    System – Log content 3.6.5 Remote Configure The SHS 3830 can be managed from any PC from INTERNET. If enable Remote configure function in this display, access to the Web-based interface is available via the INTERNET, If not enabled, access is only available to PCs from LAN.
  • Page 117 When the user of remote side want to access the ROUTER web configure, the remote user only need to enter http:// 110.111.112.1:8888 System – Remote configure...

  • Page 118: Load Default

    3.6.6 Load default Use this function to reset all the settings to their factory default values or latest configuration file. Click Apply after selection, the ROUTER will restart automatically. System – Load default...

  • Page 119: Config Backup

    3.6.7 Configure backup Use Configure backup function to save all the settings parameter to PC for safety issue, in order to avoid all parameters lose when system crush or SHS 3830 is loaded the default parameters. System – Configure backup...

  • Page 120: Firmware Update

    3.6.8 Firmware update The SHS 3830 allows you to easily update the embedded firmware. We will occasionally provide new firmware on the web site to help you updating the firmware of your SHS 3830. Follow the procedure to update your firmware after downloaded the new code.

  • Page 121: Save & Reboot

    In order to save the configuration changes that have been made to the SHS 3830 you must save them to the SHS 3830’s Flash memory. If you do not save the changes, the configuration settings will be lost in the event of a power loss or system reboot to the SHS 3830.

  • Page 122: Chapter 4 In-Bound Function

    Chapter 4 In-bound function Authorities DNS is just a fancy term for the official IP address keeper/provider of particular Domain (or Internet) name, such as www.example.com is analogous to a telephone book where a person’s name is associated with his telephone number. Wikipedia, the free encyclopedia has a good general discussion of DNS: http://en.wikipedia.org/wiki/Domain_Name_System This IN-BOUND ROUTER DNS server contains the names and Internet addresses...

  • Page 123: Chapter 5 Hardware Load Default

    Chapter 5 Hardware load default If you need to reset the settings of the SHS 3830 to factory default values or back to latest configuration file, please follow the description step by step to load the factory default settings or back to latest configuration file for the device. Please be careful. Do not press the Factory Reset button unless you want to clear the current data.

  • Page 124: Chapter 6 Appendix

    Chapter 6 Appendix 6.1 TCP/IP Protocol Port Number List Protocol Port No. List Protocol Service Port no. Protocol Service Port no. LADP HTTPS TELNET SMTP RLOGIN SYSLOG TFTP TALK 517,518 GOTHER FINGER AFPOWERTCP 548 HTTP Net-Meeting 1503,1702 POP3 L2TP 1701 PPTP 1723 NNTP...

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