DEERE JDLink Operator's Manual
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DEERE JDLink Operator's Manual

Modular telematics gateway 4g lte, service advisor remote, and ethernet switch
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JDLink™ Modular
Telematics Gateway 4G LTE,
Service ADVISOR™ Remote,
and Ethernet Switch
OPERATOR'S MANUAL
JDLink™ Modular Telematics Gateway
4G LTE, Service ADVISOR™ Remote,
and Ethernet Switch
OMPFP15955 ISSUE F6
(ENGLISH)
CALIFORNIA
Proposition 65 Warning
Diesel engine exhaust and some of its constituents
are known to the State of California to cause cancer,
birth defects, and other reproductive harm.
If this product contains a gasoline engine:
WARNING
The engine exhaust from this product contains
chemicals known to the State of California to cause
cancer, birth defects or other reproductive harm.
The State of California requires the above two warnings.
Additional Proposition 65 Warnings can be found in this manual.
John Deere Ag Management Solutions
PRINTED IN U.S.A

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  • Page 1 JDLink™ Modular Telematics Gateway 4G LTE, Service ADVISOR™ Remote, and Ethernet Switch OPERATOR'S MANUAL JDLink™ Modular Telematics Gateway 4G LTE, Service ADVISOR™ Remote, and Ethernet Switch OMPFP15955 ISSUE F6 (ENGLISH) CALIFORNIA Proposition 65 Warning Diesel engine exhaust and some of its constituents are known to the State of California to cause cancer, birth defects, and other reproductive harm.
  • Page 2 NOTE: Product functionality may not be fully represented in this document due to product changes occurring after the time of printing. Read the latest Operator’s Manual prior to operation. To obtain a copy, see your dealer or visit www.deere.com and use the ‘Search for Agricultural Equipment Operator’s Manuals’...

  • Page 3: Table Of Contents

    The right is reserved to make changes at any time without notice. COPYRIGHT © 2016 DEERE & COMPANY Moline, Illinois All rights reserved. A John Deere ILLUSTRUCTION ™ Manual 062816 PN=1...
  • Page 4 Contents 062816 PN=2...

  • Page 5: Safety

    Replace missing or damaged safety signs. Be sure new equipment components and repair parts include the current safety signs. Replacement safety signs are available from your John Deere dealer. There can be additional safety information contained on parts and components sourced from suppliers that is not reproduced in this operator's manual.

  • Page 6: Practice Safe Maintenance

    Safety Practice Safe Maintenance Understand service procedure before doing work. Keep area clean and dry. Never lubricate, service, or adjust machine while it is moving. Keep hands, feet , and clothing from power-driven parts. Disengage all power and operate controls to relieve pressure.

  • Page 7: Handle Electronic Components And Brackets Safely

    Safety Handle Electronic Components and Brackets Safely Falling while installing or removing electronic components mounted on equipment can cause serious injury. Use a ladder or platform to easily reach each mounting location. Use sturdy and secure footholds and handholds. Do not install or remove components in wet or icy conditions.

  • Page 8: Regulatory And Compliance Information

    Increase the separation between the equipment and modifications made to these devices without the express receiver. written approval of John Deere Ag Management Solutions • Connect the equipment into an outlet on a circuit may void the user’s authority to operate these devices.

  • Page 9: Industry Canada Notifications To User

    Regulatory and Compliance Information Industry Canada Notifications to User GPS / GSM / Wireless Antenna: Omnidirectional John Deere JDLink™ • GPS L1: 1575 ± 2 MHz Frequency • GLONASS: 1597.551—1605.886 MHz Frequency This device complies with Industry Canada licence-exempt •...
  • Page 10 Regulatory and Compliance Information Bluetooth is a trademark of Bluetooth SIG AE77568,00001F9 -19-28JUN16-2/2 20-3 062816 PN=10...

  • Page 11: Third Party Software Notifications And Licenses

    Operator’s Manual. The Third Party Software is licensed according to the applicable Third Party Software Please include “source for John Deere MTG 4G LTE” and license notwithstanding anything to the contrary in the the version number of the software in the request letter.

  • Page 12: Identify Date Code

    Regulatory and Compliance Information Identify Date Code Modular Telematics Gateway 4G LTE Use the date code (A) on the product label to identify the date of manufacture. “YY" (B) identifies the last two numbers of the year of manufacture; “WW” (C) identifies the week number of calendar year of manufacture.

  • Page 13: Ec Declaration Of Conformity

    Regulatory and Compliance Information EC Declaration of Conformity Deere & Company Moline, Illinois U.S.A. The person named below declares that Products: John Deere Modular Telematics Gateway 4G LTE Model MAMG Number fulfills all relevant provisions and essential requirements of the following directives: Directive...

  • Page 14: Ec Declaration Of Conformity

    Mannheim, Germany D-68163 Place of declaration: Urbandale, Iowa Name: Michael R. Moody Date of declaration: 09 May 2012 Title: Infrastructure Development Manager, John Deere Intelligent Solutions Group Manufacturing unit: John Deere Intelligent Solutions Group DXCE01 —UN—28APR09 AE77568,000001F -19-24FEB15-1/1 20-7 062816 PN=14...

  • Page 15: Ec Declaration Of Conformity

    Annex III Equipment (R&TTE) Name and address of the person in the European Community authorized to compile the technical construction file: Brigitte Birk Deere & Company European Office John Deere Strasse 70 Mannheim, Germany D-68163 Place of declaration: Kaiserslautern, Germany...

  • Page 16: Customs Union-Eac

    Regulatory and Compliance Information Customs Union–EAC Continued on next page AE77568,00001AE -19-24FEB16-1/3 20-9 062816 PN=16...
  • Page 17 Regulatory and Compliance Information Continued on next page AE77568,00001AE -19-24FEB16-2/3 20-10 062816 PN=17...
  • Page 18 Regulatory and Compliance Information AE77568,00001AE -19-24FEB16-3/3 20-11 062816 PN=18...

  • Page 19: System Overview

    JDLink™ subscription. When MTG is powered on location, machine hours, idle time, maintenance intervals, by machine for the first time, it registers with JDLink™ and other machine settings. Use website to send a host server and receives the authorization to report data.

  • Page 20: Customer Owned Sim

    Satellite Module Theory of Operation Calls over satellite signal are marked with a satellite icon on JDLink™ website. Machine must have a clear view of In select regions, an optional satellite module is offered the sky to connect to satellite network.

  • Page 21: Data Collection

    John Deere dealers to access any data generated by (JDLink.Deere.com). However, removal of John Deere’s the use of, collected by, or stored in the JDLink / ZXLink access to Machine Data will prevent the purchaser product or any device interfacing with the JDLink / ZXLink from viewing Machine Data and from using the Service product (“Machine Data”).

  • Page 22: Jdlink™ Functions

    Remote diagnostics using JDLink™ can alert users when one of their machines issues a diagnostic trouble code. Managers can view diagnostic trouble codes the code on the website to know exactly which codes have been generated on the machine. Users can give a dealership access to their JDLink™...

  • Page 23: Satellite Module Service Level

    Satellite Module Service Level When the Satellite Module is in use, data from several JDLink™ functions are transferred from the machine to the website. However, not all functions are supported by the Satellite Module. The MTG is able to store this remaining data not sent by the Satellite Module for up to 1000 hours.

  • Page 24: Component Overview

    Cellular, GPS, and Wireless Antenna • Wireless Antenna (may not be included depending on machine type) JDLink is a trademark of Deere & Company AE77568,00001F1 -19-15JUN16-1/1 Modular Telematics Gateway MTG 4G LTE controller contains a main processor, cellular modem, GPS chipset, Subscriber Identity Module (SIM)

  • Page 25: Cellular, Gps, And Wireless Antenna

    Component Overview LED status indicator (A) indicates MTG’s current state. A—LED Status Indicator LED Color Status Software Cellular Wireless / Frequency Booted Bluetooth® Sleep mode / Off Solid Amber Booting up Flashing Magenta Solid Magenta Flashing Green Solid Green Flashing Blue Solid Blue...

  • Page 26: Wireless Antenna

    NOTE: Satellite Module is not offered and usage is not legal in all regions. Check with your John Deere dealer for availability. Optional Satellite Module is intended to be a slave to the modular telematics gateway (MTG), and does not function properly as a standalone.

  • Page 27: Ethernet Switch

    If equipped, this device is intended to allow Ethernet connection to modular telematics gateway (MTG) for more than one device offered by John Deere. JDLink is a trademark of Deere & Company AE77568,000001A -19-03MAR15-1/1 Ethernet Switch Operating Voltage Ethernet Switch Operating Voltage Rated Voltage Range 12—24 V DC...

  • Page 28: Operating-Jdlink™ Website

    If the customer does not Setup for the MTG can only be done through the JDLink / have a Stellar Support profile, the dealership will need ZXLink website or by the dealer via Service ADVISOR.

  • Page 29: Operating-Service Advisor™ Remote

    SAR is a function of Service ADVISOR™ that allows the dealer technician to connect to an SAR-enabled machine For a current list of approved machines, contact your John using the JDLink™ network to remotely access diagnostic Deere dealer or visit StellarSupport.com. trouble code information, record diagnostic data, and program controllers.
  • Page 30 Operating—Service ADVISOR™ Remote PC8663 —UN—29APR15 If the message is cancelled, the user can access the page by selecting the Menu button and then Remote Software Updates. MENU button PC12671 —UN—21JUL10 Remote Updates Menu Button BA31779,000047A -19-04JUN12-2/5 Download Updates On the Remote Software Updates page, the operator can either reject (A) or download (B) the new software.
  • Page 31 Operating—Service ADVISOR™ Remote Install Updates Once the software has been downloaded and it is ready for installation, a message will appear on the display. Press the accept button to go to the Remote Software Updates page. Software installation can take up to 40 minutes. Pressing the cancel button enables you to update the software at a later time if desired.
  • Page 32 CAUTION: Some vehicle functions, including will try a second install. If the second attempt fails, please lights, may become inoperable during contact your John Deere dealer. reprogramming. To avoid injury, ensure the vehicle is in a safe location and configuration before reprogramming.

  • Page 33: Troubleshooting - Reprogramming

    Turn key off and then back to on. be completed because of a Then retry software installation. communications fault. Contact a John Deere dealer if communication cannot be established. Remote Software Updates button Cannot access Remote Software Check harness and connections to is not on display.

  • Page 34: Software Terms And Conditions

    Operating—Service ADVISOR™ Remote SOFTWARE TERMS AND CONDITIONS with the terms of this License Agreement. You agree that you will not: (a) reverse assemble, reverse compile, IMPORTANT -- READ CAREFULLY: THIS SOFTWARE modify, or otherwise translate the Software, or attempt to LICENSE AGREEMENT IS A LEGAL CONTRACT defeat the copyright protection and application enabling BETWEEN YOU AND THE LICENSOR ("LICENSOR")
  • Page 35 Operating—Service ADVISOR™ Remote from and against all claims, demands proceedings, 7. LIMITATION OF LIABILITY. EXCEPT AS SET injuries, liabilities, losses, or costs and expenses (including FORTH IN THE LIMITED WARRANTY, UNDER NO reasonable legal fees) brought by any third party against CIRCUMSTANCES SHALL LICENSOR, ITS AFFILIATES any such persons arising from or in connection with your OR ITS THIRD PARTY SUPPLIERS BE LIABLE TO...
  • Page 36 In each case a copy of the notice shall also be 16.2 Limitation of Liability for Users Residing in sent to John Deere Intelligent Solutions Group, ATTN: European Economic Area Countries or Switzerland. Legal, 4140 114th Street Urbandale, IA 50322 U.S.A. All notices to Licensor shall be effective upon receipt.
  • Page 37 Operating—Service ADVISOR™ Remote Europe John Deere European Technology and Federal Republic of Germany Kaiserslautern, Germany Innovation Center Strassburger Allee 3 67657 Kaiserslautern, Germany Other The John Deere entity identified The John Deere entity identified The John Deere entity identified for the location of your Machine...

  • Page 38: Specifications

    Specifications • Electrical Specifications Fuse recommendations—The device should be protected with a 10A fuse maximum. Modular Telematics Gateway and Satellite Module • Input Voltage—The voltage range for switched and unswitched power 9-32VDC. CZ76372,000010B -19-10JUN11-1/1 90-1 062816 PN=38...
  • Page 39 Install Updates ............70B-3 Overview ............... 70B-1 Reprogramming ........70B-1, 70B-5 Terms and Conditions ........... 70B-6 Theory of Operation ..........70B-1 Troubleshooting ............ 70B-5 Vehicle Compatibility..........70B-1 Setup JDLink ..............70A-1 Required Information ..........70A-1 ZXLink..............70A-1 Specifications ............. 90-1 Index-1 062816 PN=1...
  • Page 40 Index Index-2 062816 PN=2...
  • Page 41 John Deere Service Literature Available Technical Information Technical information can be purchased from John Deere. Publications are available in print or CD-ROM format. Orders can be made using one of the following: • John Deere Technical Information Store: www.JohnDeere.com/TechInfoStore •...
  • Page 42 John Deere Service Literature Available SERVLIT-2 062816 PN=42...
  • Page 43 Department to locate and correct troubles quickly . . . to save you time and money. DX,IBC,B -19-04JUN90-1/1 Well-Trained Technicians School is never out for John Deere service technicians. Training schools are held regularly to be sure our personnel know your equipment and how to maintain it. Result?
  • Page 44 John Deere Service Keeps You On The Job IBC-2 062816 PN=44...
  • Page 45 John Deere Service Keeps You On The Job IBC-3 062816 PN=45...

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