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Summary of Contents for Human Touch HT-Ascent 4
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Page 2: Getting Started
Getting Started 1) Verify that the chair has not been used for more than three consecutive cycles. If it has, power off the chair for 30 minutes to allow the chair to cool down. NOTE: If you run the chair continuously for more than three massage cycles, it may shut down to protect the chair from overheating. - Page 3 What’s not working What are the symptoms? Here’s what to do: properly? Screen is blank or 1) Make sure the remote is Remote Control display is abnormal. securely plugged into the chair. (error code 90) 2) Replace the remote. IMPORTANT: This requires a software update;...
- Page 4 What’s not working What are the symptoms? Here’s what to do: properly? The backrest is not 1) Replace the massage Backrest Robotic massaging properly. mechanism, power cable, and Massage data cable. (error codes E0, 2) If the problem remains, replace E4, and E5) the main PCB.
- Page 5 What’s not working What are the symptoms? Here’s what to do: properly? Air Massage not working. kit #2 and #3. (cont.) 2) If the right-side shoulder massage is not working, replace air valve kit #1. The front arm massage is 1) If the left-side front arm not working.
- Page 6 What’s not working What are the symptoms? Here’s what to do: properly? Air Massage valve kit #2. (cont.) The lower back air Replace air valve kit #1. massage is not working (either side) The seat massage is not Replace air valve kit #2 and #3. working.
- Page 7 What’s not working What are the symptoms? Here’s what to do: properly? not working. The backrest will not 1) Replace the backrest actuator. Backrest Recline recline or incline. 2) If the problem remains, replace (error code E1) the main PCB. IMPORTANT: This requires a software update;...
- Page 8 What’s not working What are the symptoms? Here’s what to do: properly? serial number is below J3215, also send a remote. The foot/calf massager 1) Replace the footrest actuator. Foot/Calf Position will not raise/lower. 2) If the problem remains, replace (error code E2) the main PCB.
- Page 9 What’s not working What are the symptoms? Here’s what to do: properly? 3) If the problem remains, replace the main PCB. IMPORTANT: This requires a software update; send the appropriate software update kit with the PCB. If the serial number is below J3215, also send a remote.
- Page 10 Power 1) Check the power cord. Make sure the power cord connection to the chair’s power panel on the rear of the chair is secure and that the power cord is not damaged. If the cord is damaged, replace it. 3) Check the wall outlet.
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