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Troubleshooting
If you have any questions or problems not covered below, please consult your
nearest Sony service facility.
Symptom
The POWER switch does not
function.
The power is turned on but the
unit does not operate.
The unit enters standby mode
or turns off automatically.
The playback picture does not
appear on the TV screen.
The picture is not clear.
The picture rolls vertically
during picture search.
The picture has no sound.
The microphone sound is
distorted.
No tape can be inserted.
The remote commander does
not function.
The unit needs to be cleaned.
18
Additional Information
Remedy
• Connect the mains lead securely.
• Moisture condensation occurs. Turn the power off,
unplug the AC power cord and leave the unit to dry
for over an hour.
• The auto safety system is triggered to protect your tape
and the unit's mechanism when there is something
wrong with the tape or when the mechanism is
overloaded. Press POWER to restart the unit. If the
unit does not work after pressing POWER again,
disconnect the mains lead from the mains. Wait for at
least 15 seconds. Then reconnect mains, and press
POWER again. If the unit still does not work, please
consult your nearest Sony service facility.
• Make sure the TV is set to the video channel. If you
are using a monitor, set it to video input.
• Adjust the tracking with the $/4 TRACKING
NORMAL/SLOW buttons.
• The video heads are dirty (see the next page). Clean
the video heads using a video head cleaning cassette.
If a cleaning cassette is not available in your area, have
the heads cleaned at your nearest Sony service facility
(a standard service charge will be required). Do not
use a commercially available liquid-type cleaning
cassette other than Sony's, as it may damage the video
heads.
• The video heads may have to be replaced. Consult
your local Sony service facility for more information.
• Adjust the vertical hold control on the TV or monitor.
• The tape is defective. Use a new tape.
• The MIC VOL control is set too high.
• Check that a tape isn't already in the tape
compartment.
• Make sure you are pointing the remote commander at
the remote sensor on the unit.
• Replace all the batteries in the remote commander with
new ones if they are weak.
• Clean the cabinet, panel, and controls with a dry soft
cloth, or a soft cloth slightly moistened with a mild
detergent solution. Do not use any type of solvent,
such as alcohol or benzine.
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