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4620
4620/4620SW
ip telephone
user guide

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Summary of Contents for RGTS 4620

  • Page 1 4620 4620/4620SW ip telephone user guide...
  • Page 2 4620/4620SW ip telephone user guide MESSAGE WAITING LAMP PAGE LEFT/RIGHT MUTE DROP DISPLAY SPEAKER LED INDICATOR VOLUME CONTROL REDIAL LINE/FEATURE BUTTONS SPEAKER HEADSET JACK NUMERIC (DIALING) PAD SOFTKEYS HOLD FEATURE KEY EXPANSION HEADSET LED INDICATOR UNIT CONNECTION JACK PHONE/EXIT TRANSFER...
  • Page 3: Message Waiting Lamp

    4620/4620SW ip telephone user guide MESSAGE WAITING LAMP When lit, indicates you have a message waiting on your voice messaging system. This indicator can also be optioned to flash for incoming calls. DISPLAY The display screen is 4 inches by 2.9 inches. Information displayed varies according to the application/function currently active.
  • Page 4: Volume Control

    HEADSET With a headset connected, changes audio control from the handset or Speaker to the headset. MUTE LED INDICATOR Lights steadily when the handset, headset or Speaker is muted. MUTE Turns off the active Speaker, handset, or headset microphone, to prevent the other person from hearing you. VOLUME CONTROL Adjusts the handset, Speaker, headset, or ringer volume, depending on which item is in use.
  • Page 5: Adding A Speed Dial Button

    4620/4620SW ip telephone user guide ADDING A SPEED DIAL BUTTON 1. Press the SpDial softkey. 2. Press the Add softkey. 3. Enter the Name & press the Line/Feature button next to the Number field. 4. Enter the Phone Number. 5. Press the Save softkey.
  • Page 6: Adding A Call Log Entry To A Speed Dial Button

    Note: (All logs have the same fields, characteristics and softkeys.) To review calls Press the Page Right button (to review the next 6 calls) or Page Left button (to review the previous 6 calls). To view call detail. Press the Line/Feature button next to the applicable call, then press the Return softkey to re-display the Call Log screen.
  • Page 7: Tones And Their Meanings

    4620/4620SW ip telephone user guide TONES AND THEIR MEANINGS As you become more familiar with your IP telephone, you will recognize the various tones you hear in response to an incoming call or while using the handset. The following chart provides an overview of the tones you hear.
  • Page 8: Interpreting Display Icons

    Dial Continuous tone indicating dialing can start. Intercept/Time-out -_-_-_- Alternating high and low tone indicating a dialing error, denial of a requested service, or failure to dial within a preset interval (usually 10 seconds) after lifting the handset or dialing the previous digit. Recall Dial - - - Three shorts tone bursts followed by a steady dial tone indicate a feature request was accepted and dialing...
  • Page 9: Basic Troubleshooting

    4620/4620SW ip telephone user guide BASIC TROUBLESHOOTING Phone does not activate after connecting it the first time You might experience a delay of several minutes before it becomes operational. Upon plug-in, your telephone immediately starts downloading its operational software, its IP address, and special features programmed from the server to which it is connected.
  • Page 10 Audio quality is poor, specifically, you hear an echo while using a handset, static, sudden silences (gaps in speech), clipped or garbled speech, etc. Various potential network problems might be causing the problem. No dial tone Check that both the handset and line cords into the phone are securely connected.
  • Page 11 NEW YORK – HEADQUARTERS 1271 Avenue of the Americas 24th Floor New York, NY 10020-1302 (212) 282-2200 w w w . r g t s . c o m...

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