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TROUBLESHOOTING
In order to save your time and unnecessary costs, please contact professional
services staff when you need services, and make the following examinations:
Unable to start tablet PC
Check you've pressed【ON/OFF】more than 1 second.
Check the battery if is depleted, please recharge.
Start tablet, and message will alert
Input tablet lock password, choose automatic lock function, before using you must
input Telephone password.
Input PIN Code, choose every time input PIN Code function when start up.
Input PUK Code: if continuously input PIN Code three times for error, SIM Card will be
locked, you should input the PUK Code provided by operator.
SIM Card error
If SIM Card metal surface is dirty, please wipe with a clean cloth.
If SIM Card is not installed, install the SIM Card correctly according to the manual.
If SIM Card is damaged, contact your network service provider.
Unable to connect to network
If signal is weak, please move to a strong place and retry.
If it's beyond the network coverage area.
If SIM card is invalid, please contact your network provider.
Unable to call out
Please confirm whether press dial key.
Please confirm whether due to debt and was forbidden to call.
Please confirm whether SIM Card is effective.
Please confirm whether setting call restriction function.
Please confirm whether setting fixed dialing function.
Poor call quality
Please confirm whether volume adjustment is unsuited.
If using a tablet to make a conversation in the poor reception area, such as around tall
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