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ZENDESK POYNT Quick Reference Manual

Smart terminal

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Smart Terminal
Quick Reference Guide

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Summary of Contents for ZENDESK POYNT

  • Page 1 Smart Terminal Quick Reference Guide...
  • Page 2 Started” to create your Poynt HQ account. Step 2: Visit Your Poynt HQ Account Log in at Poynt.net to see your dashboard. Once your terminal arrives, this is where you’ll be able to see your real-time customer and transaction data. You can also access your dashboard on your smart phone using the Poynt HQ app.
  • Page 3 3 seconds. When placing your terminal on the dock make sure that both Poynt logos are facing you, aligning the terminal with the charging pins. Your device will charge while on the dock.
  • Page 4 Step 3: Connect Your device will walk you through connecting to the Internet via WiFi. To connect using Ethernet instead, you can just plug your cord into the back of the dock. After that, it may begin to update its software as required. This can take a few minutes.
  • Page 5 How to Access the Swipe Down Menu You can access the Poynt swipe-down menu by swiping down from the top of the screen. This also serves as the Notification tray where any notifications appear.
  • Page 6 If you swipe from left to right on the gray bar, there are additional useful features you can access: - Access device settings - Check Battery Level - Take a Bug Report - Adjust brightness List of Settings From the Swipe Down Menu, you can tap on the Settings button to access the following key settings:...